Ardenlea Grove Care Home

19/21 Lode Lane, Solihull B91 2AB
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9.7 104 Reviews
  • Ardenlea Grove Care Home, Solihull
Personalised care and support plans are provided at Ardenlea Grove, for both long-term care and shorter stays. A team of professional and experienced staff provide residential, nursing and dementia care, whether that's for long or short stays or for respite.

The attractive purpose-built home is set over three floors and offers well-equipped facilities and accommodation. Rooms offer ensuite bathrooms and 24-hour call systems and most have views of the landscaped gardens.

Residents can choose to eat in the welcoming dining room or in the privacy of their own rooms, enjoying meals that are freshly prepared to suit individual tastes and diets. Snacks and drinks are available throughout the day and include sandwiches, drinks and fruit.

Residents can enjoy varied activities and events programme as well as regular trips and outings. Residents can also benefit from an onsite salon along with additional therapies and services.

The home boasts a pub within the Emerald Uni, aptly named the 'Emerald Inn' that care home staff tirelessly built. With its authentic look and feel it's a great place for residents to come together and enjoy a drink, play some games and even listen to music on the jukebox.

For more information about life in the home, please visit their Facebook page, search 'Bupa UK Ardenlea Grove Care Home'.
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Care Provided by Ardenlea Grove Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1430
  • RESPITE Self-Funded Residential Dementia Care: from £1485
  • RESPITE Self-Funded Nursing Care: from £1760
  • RESPITE Self-Funded Nursing Dementia Care: from £1760

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

The price(s) shown are provided by the care home. Contact Ardenlea Grove Care Home for full pricing details and T&Cs.

Contact Ardenlea Grove Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Ardenlea Grove Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sanah Zahid (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (59)

Ardenlea Grove Care Home Reviews (104)

9.7

Ardenlea Grove Care Home has a Review Score of 9.7 (9.652) out of 10, based on 30 reviews in the last 2 years.
Over all time Ardenlea Grove Care Home has 104 reviews.

Overall Experience
  • 64
  • 34
  • 1
  • 2
  • 3
Date Published
  • 104
  • 16
  • 21
  • 30
  • 74
Reviewer Connection to Ardenlea Grove Care Home
  • 41
  • 17
  • 10
  • 8
  • 6
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 104, showing 101-104
Review from R C (Resident) published on 5 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was well looked after in all respects. The staff were friendly, caring and happy to help in all ways when needed.
Reply from Emily Wilson, Customer Service Administrator at Ardenlea Grove Care HomeThank you for your lovely review, I am so pleased that you were happy with the care you received at Ardenlea Grove and their staff. The Bupa Customer Care Team.
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Review from S G (Daughter of Resident) published on 8 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When dad arrived here, he was very poorly. In fact, we thought he might die. However, the staff here have cared for and nursed him to such an exceptionally high standard, dad has improved dramatically. We did have a few teething problems, but a chat with the deputy manager sorted these out. We witness
nothing but care and compassion from all the staff to all the residents - it is lovely to see as some are very challenging. Mainly, dad is happy and his health is improving - How wonderful.
Reply from Jayne Duck, Customer servicies administrator at Ardenlea Grove Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
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Review from Alison S (Daughter of Resident) published on 11 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father moved to Ardenlea Grove a few weeks ago he has settled in well. The staff have all been kind, caring, thoughtful and professional. It is lovely to see all the residents and carers in the lounge together. A few more activities ideas- pets, guide dogs for the blind. More activities for the residents
would make overall, I would definitely recommend Ardenlea Grove to others. This home's perfect.
Reply from Emily Wilson, Customer Service Administrator at Ardenlea Grove Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team
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Review from Jen W (Daughter of Resident) published on 19 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father's care was exemplary. The staff are kind, professional and caring, treating their patients with respect. Making their last days comfortable and giving family peace of mind. Rooms are comfortable for both patients and visitors. No request was denied.
  • Facilities
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Current Review Score: 9.7 (9.652)

Overview of Review Score

The Review Score of 9.7 (9.652) out of 10 for Ardenlea Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.652 for Ardenlea Grove Care Home is calculated as follows: ( (242 Excellents x 5) + (96 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 351 Ratings = 4.652
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ardenlea Grove Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 27 Apr 2026

Spacious rooms available for permanent and short stay. Contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (4)

Sanah

Sanah Zahid

Job Title: Home Manager Joined: 2024

I am a qualified nurse with previous experience working in both hospitals and care home settings.


I enjoy working in a care home environment due to its homely atmosphere, where residents and staff come together as an extended family.


I joined Ardenlea Grove in February 2024 as Clinical Deputy Manager and have since progressed into the role of Home Manager. I am passionate about providing high-quality, person-centred care and supporting both residents and staff to feel safe, valued and supported every day.


In my spare time, I enjoy spending time with my family and like learning new things - I love to be creative!

Skaria

Skaria Kakkamadathil Joseph

Job Title: Registered Nurse Joined: 2004

I have been a nurse for 25 years and I have been working for Bupa since 2004.


I was born in India where I was working as a nurse before I moved over to the UK. My favourite part about my job is taking care of residents and making them comfortable and happy.


I live locally in Ardenlea Grove with my wife and two teenage children. In my spare time I enjoy spending time with my family, and my hobbies include swimming and sport, especially cricket!

Nutee

Nutee Mitchell-Barnes

Job Title: Senior House Keeper Joined: 2012

I have been working for Bupa for 6 years. I love my job because it is varied from day to day. I am proud of my team, we all work together to keep our Home looking beautiful and clean.

John

John Billing

Job Title: Maintenance Operative Joined: 2021

I have worked for Bupa for a number of years, my previous role being Chef Manager. As the Maintenance Operative, l found my role to be a highly dynamic and interesting one. I have new tasks to face every day, and I like that no day is the same. I enjoy the challenges that this position brings and ensuring everything is of the best quality for our residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ardenlea Grove Care Home to verify any information. View our terms and conditions. Ardenlea Grove Care Home has an Enhanced Service - more info.