Atholl House Nursing Home

98-100 Richmond Road, Compton, Wolverhampton WV3 9JJ
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9.8 45 Reviews
  • Atholl House Nursing Home, Wolverhampton
Atholl House, situated in Wolverhampton, offers quality nursing care, security and support in a friendly environment.

There are 82 single rooms and en-suite facilities. Each room is well equipped and furnished.

People that are admitted to the home for long and short term care are welcome to personalise their rooms in order to create a homely environment.

Throughout the home there are lovely communal areas both inside and out, designed to promote social interaction and quiet areas where private time can be spent with visitors.

The home provides varied menus to meet individual preferences and caters for people with specific, medical dietary requirements as well as catering for different cultural and religious beliefs.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1200
  • Self-Funded Nursing Care: from £1300
  • Self-Funded Nursing Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Nursing Care: from £1300
  • RESPITE Self-Funded Nursing Dementia Care: from £1300

Please note: These prices are only a guideline, please contact Atholl House to find out the exact price that meets your requirements.

These prices are only a guideline, please contact Atholl House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Antonette Anciado (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (84)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (57)

Parking

  • Many onsite parking spaces.

Atholl House Nursing Home Reviews (45)

9.8

Atholl House Nursing Home has a Review Score of 9.8 (9.785) out of 10, based on 26 reviews in the last 2 years.
Over all time Atholl House Nursing Home has 45 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Atholl House Nursing Home
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Total of 45, showing 21-40
Review from Jill B (Daughter of Resident) published on 28 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally, we are very pleased with our experience so far.
Staff are helpful and friendly, whatever their role. They clearly genuinely care for my mum.
She feels safe and happy.
Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for sharing your positive experience at Atholl House. We're thrilled to hear that your mum feels safe and happy in our care. Your feedback means a lot to us, and we're committed to providing the highest level of care for all our residents.

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Review from B C (Wife of Resident) published on 23 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not have had anywhere better for my husband to be cared for. They were just the best. I hope my best wishes for the future of the home and everyone who works there; they are the best.
Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you so much for your kind words and support. We greatly appreciate your feedback and are glad to hear that your husband received excellent care at our home. I will ensure to pass on your best wishes and encouragement to our management team and staff at Atholl House.

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Review from Jag S (Brother of Resident) published on 25 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Brother has been in the home for over 3 months having had several strokes and other heart complications it was really important to choose a nursing home with a medical centre attached. He was put into Atholl House for assessment from the hospital and we never wanted him to move to anywhere else.
The senior management, the staff, nurses and support team have been great and so caring. They listen to your concerns especially as he has just moved in from his own home to hospital to the nursing home and is naturally disorientated and are so understanding and always take action whether from a medical side or a care side. Whilst he is bedbound they ensure that he has his religious hyms on being Sikh and his Bollywood films and because there are some south Asian nursing staff on his wing they have a good chat with him in punjabi and that lifts his spirits. Atholl House is a great second home for him. A special thanks to the manager and another particular member of staff although everyone is great.
Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for your incredibly kind and lovely review. It's fantastic to hear that our team, from the senior management to the nurses and support staff, have shown such care and understanding. We strive to create a welcoming and personalised environment where our residents feel comfortable and at home, and we're thrilled to know that Atholl House has become a second home for your brother.

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Review from Barry B (Respite Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my arrival at Atholl House Nursing Home, I have been treated with love, care and dignity which makes my stay happy and have regarded this as my second home. The staff are all helpful and wonderful, as I am treated to a five-star service at all times. I could not wish for better and would not wish
to be moved. Love them all - God bless.
Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for your incredibly kind and lovely review; we are thrilled to hear that you are happy and comfortable here at Atholl House. Considering us a second home is an honour. I will ensure to pass on your kind review to our brilliant team.

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Review from Colin W (Husband of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One word, excellent.
Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for your incredibly kind and lovely review, we are glad you are happy with the service that our home provides. I will ensure to pass on your kind review to our brilliant staff team at Atholl House.

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Review from M B (Niece of Resident) published on 26 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When we ask for help we get it. Staff are very friendly and answer any questions. If they don't know they find out. My uncle seems happy.
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Review from Stewart R (Son of Resident) published on 14 September 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
The scuffed and damaged walls. The main item of furniture looks like it’s been brought in after being found on the street where it has been for a week or two. Pee bottles being left in the room from the previous occupant. The poor state of the fixtures and fittings or the lack thereof. The fact mum
has never been wearing her glasses when we visit. The fact that the juice jug and sipping cup are never within reach. When I last went there, there was not even an over-bed trolley table in the room. Dinners that are supposed to be hot or warm at least being at best lukewarm or even cold. Mum's personal belongings going missing. And the unexplained cuts and bruises on mum's arms and head.
Reply from Victoria Smith, Executive Assistant at Atholl House Nursing Home

We're truly sorry to hear that our care home hasn't lived up to your expectations; this comes as a surprise to us. Our ward decor has been crafted with a lively reminiscence theme to aid memory stimulation. The corridor imitates a village high-street; it even features a post office, grocery store and more. We're also excited to announce our soon-to-be opened 'Zen Room', aiming to feel just like home.
Please understand, we limit unnecessary fittings in the ward where your mother resides, whilst ensuring safety with code-operated doors, a necessity considering the potential confusion experienced by our residents. Our dependable team across all domains strives to deliver top-notch service to our residents.
Finally, our open-door policy is literal; the Home Manager's office is right next to reception, encouraging you, or anyone, to drop in with concerns. We're committed to resolving any issues promptly.

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Review from Shameer G (Son of Resident) published on 30 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad became a resident at the home in February 23. He has been treated extremely well. All the staff have got to know him and his likes and dislikes. He is always treated with kindness and compassion. More recently, the staff and manager went out of their way to accommodate my mum as a resident at
the home. She is settling in really well, and I’m hopeful that this will help both my parents.
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Review from N P (Son of Resident) published on 9 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had a short stay at Atholl House before she sadly passed. Words cannot describe the brilliant care she received during her stay. The staff were kind, caring and loving. Truly made to feel like she was family rather than a patient.
Not only were the staff amazing with Mum, but they also supported
the family. This is everyone at Atholl House - Nurses, Catering Team, Care Assistants, Reception and so forth - You should all be proud of yourselves for what you do day and night with such compassion. It certainly shines that it's more than just a job. The facilities, including the room and bathroom, were a good size and kept clean. Unfortunately, due to Mum's condition, she couldn't take advantage of the activities, but we know she would have participated if she could. The family and I would recommend Atholl House to anyone considering care for themselves or a loved one. Thanks again to all the team.
Reply from Courtney Jarvis, Administrator at Atholl House Nursing Home

Thank you for your lovely review. We are so glad you and your Mum experienced a good time at Atholl House. Everyone who enters our home is considered family. Your kind message will be appreciated by the staff at Atholl House.

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Review from Alison J (Daughter of Resident) published on 8 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent 11 months in your care at Atholl House, sadly she passed away in January 2022. Words cannot be expressed enough about Mom's care and the love, kindness, and care she received. The whole family would like to pass on their thanks to everyone, special thanks go to the nurses and one-to-one
carers involved in my mom's care, you are truly amazing, the level of care was outstanding, thank you from the bottom of our hearts.
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Review from Ronald O (Son of Resident) published on 14 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was sent to Atholl House by the hospital for end-of-life care. She was a resident for 2 weeks before passing. I cannot praise the facilities and the staff at Atholl House enough. They were the best, attentive, and caring people you could wish for.
Reply from Courtney Jarvis, IT Administrator at Atholl House Nursing Home

Thank you Ronald, for your review, we are glad you are happy with the service Atholl House provided, and your kind words will be passed onto the staff at Atholl.

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Review from Lisa O (Granddaughter of Resident) published on 14 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family when you have to make the hardest decision ever of accepting your loved one needs 24-hour care and you worry so much as to whether they will be cared for properly and as a person. This was us. Our beautiful Nan was placed at Atholl House and our worries were totally unnecessary. The care
our Nan received was outstanding. All the staff got to know her as the caring person she was and supported us as a family. Sadly we lost Nan, when we arrived following the call to say she was unwell, we arrived and the nurse was holding her hand and stroking her hair. I will never be able to thank you enough as our worst fear was she would be alone. Members of staff in particular (and one who makes the best coffee Nan said) who were brilliant and so many others. Cannot thank you all enough for the fantastic kindness and care you gave our Nan. Thank you, and I know we speak for all of our family.
Reply from Courtney Jarvis, IT Administrator at Atholl House Nursing Home

Thank you for the lovely review, we were privileged to be in a position to support such a lovely lady and her family. Your comments are greatly appreciated.

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Review from Maureen S (Daughter of Resident) published on 14 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was well cared for. Being bedridden she was turned regularly, always clean with clean nightwear every day. All staff, from nurses to cleaners were polite, accomodating, and considerate. I cannot comment on activities. If they were available my mother could not participate. I have no experience
of other homes to compare value for money. We were contacted in time to be with her when she died.
Reply from Courtney Jarvis, IT Administrator at Atholl House Nursing Home

Hi Maureen, thank you for your lovely review of Atholl House, we are glad you are happy with the service Atholl House provided, your kind words will be passed onto the staff at Atholl House.

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Review from R K (Daughter of Resident) published on 26 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly staff, always willing to discuss resident. Plenty of good vegetarian food and plenty of drinks provided. Mum seems very happy and settled here.
Reply from Courtney Jarvis, IT Administrator at Atholl House Nursing Home

Thank you for your review of Atholl House Medical Nursing Home.

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Review from Bill P (Son of Resident) published on 28 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam has been treated excellently by all staff who always seem to find the time and have a friendly chat between their roles for which they carry out with as much care and patience as possible. Although my mam sometimes finds it difficult to communicate seeing her face light up when staff members come
into her room shows she is as happy and contented as possible.
Reply from Courtney Jarvis, Administrator at Atholl House Nursing Home

Thank you for this review. We are glad you are happy with the care your Mom receives at Atholl House.

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Review from Adrian R (Son of Resident) published on 16 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Atholl House Nursing Home between April and July 2021. The staff and facilities at the nursing home were excellent and everyone made a huge effort to bring a smile to my mom's face. I cannot thank everyone enough for the care and support given to myself and my mom during
a very difficult time. It is very much appreciated.
Reply from Courtney Jarvis, Administrator at Atholl House Nursing Home

Thank you for this review. We are glad you are happy with the care your Mom received at Atholl House.

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Review from P M (Son of Resident) published on 11 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank you for the excellent care you provided for my mother.
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Review from J B (Respite Resident) published on 19 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came to Athol House for 2 weeks recuperation after a month in hospital. It was very good and allowed me to recover before going home.
The staff were all extremely helpful and looked after me very well indeed.
Reply from Jo Hicks, Home Manager at Atholl House Nursing Home

Thank you for your lovely response. We hope that you are continuing to recover and please pop in whenever you are in the area to say hello.
Take care, Jo & staff

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Review from Robert K (Respite Resident) published on 29 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All first class.
Reply from Jo Hicks, Home Manager at Atholl House Nursing Home

Thank you Robert, for your lovely review, it was a pleasure to have you here and we look forward to seeing you again soon.

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Review from David H (Son of Resident) published on 15 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff were caring and helpful. Kept us informed of any changes and how my mum was doing.
Very polite and easy to approach.
My mom was looked after very well.
Reply from Jo Hicks, Home Manager at Atholl House Nursing Home

Thank you for the lovely review, your appreciation is most welcome!

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Current Review Score: 9.8 (9.785)

Overview of Review Score

The Review Score of 9.8 (9.785) out of 10 for Atholl House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.785 for Atholl House Nursing Home is calculated as follows: ( (242 Excellents x 5) + (64 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 307 Ratings = 4.785
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Atholl House Nursing Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jan 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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