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Hampton Grange Nursing Home

48/50 Hampton Park Road, Hereford, Herefordshire HR1 1TH
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The staff went above and beyond to make her as happy and comfortableShirley D(Daughter of Resident/Service User)
Hampton Grange Nursing Home, Hereford
she looked beautiful with her hair and nails done, in a clean and tidy room,A M(Relative of Resident/Service User)
Hampton Grange Nursing Home, Hereford
you were there with valuable advice and always ready to listenMelanie E(Daughter of Resident/Service User)
Hampton Grange Nursing Home, Hereford

Located in magnificent countryside in a highly sought-after area on the outskirts of Hereford, Hampton Grange has an outstanding reputation for offering exceptional standards of nursing care at a time when it matters most. The highly experienced and qualified staff are available 24 hours a day, providing the support, care and compassion needed. With 42 residential places available, they are able to provide tailored and specialist care which enables residents...  

Care Provided by Hampton Grange Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350N/A
Residential Dementia CareFrom £1,350N/A
Nursing CareFrom £1,617N/A
Nursing Dementia CareFrom £1,617N/A

Contact Hampton Grange Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Nick Brown (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (42)

Visiting

  • Visitors warmly welcomed. Relatives can visit their loved ones at any time, and there's no need to book in advance for these personal visits. However, if visitors are interested in touring the home and learning more about services, recommend scheduling a visit in advance. This way, a dedicated team member can ensure they're available to show enquirers around and discuss how best to meet specific needs. The team are here to provide the information and support required, and look forward to assisting in any way.

Parking

  • There is plenty of off-road parking on site.

Hampton Grange Nursing Home Reviews (82)

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9.9

Hampton Grange Nursing Home has a Review Score of 9.9 (9.900) out of 10, based on 16 reviews in the last 2 years. Over all time Hampton Grange Nursing Home has 82 reviews.

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Review from S A (Daughter of Resident) published on 7 February 2024 Submitted via Postal Card
Overall Experience

Very informative and relaxing knowing my mum is being looked after.

Reply from Louise Craddock, Home Manager at Hampton Grange Nursing Home

Thank you for sharing your positive experience and for entrusting us with the care of your mum at Hampton Grange Nursing Home. We're delighted to hear that you find our approach informative and relaxing. Ensuring the well-being and comfort of our residents and their families is our utmost priority...  

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Review from Brian M (Son-in-law of Resident) published on 23 January 2024 Submitted via Postal Card
Overall Experience

We visit the care home frequently and are always impressed with the care and dedication given by all staff to residents. We (my wife and I) think that my father-in-law has excellent care and is always given the best treatment. The home is always warm and welcoming to all visitors and residents. The food is always excellent.

Reply from Louise Craddock, Home Manager at Hampton Grange Nursing Home

Thank you so much for taking the time to share your kind words about Hampton Grange! We truly appreciate your positive feedback and are delighted to hear that you find the care exceptional. Ensuring that your father-in-law receives the best treatment and experiences excellent care is our top...  

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Review from Joy C (Niece of Resident) published on 29 December 2023 Submitted via Postal Card
Overall Experience
All visitors and family report that my aunt seems really happy here and well cared for. All staff appear very friendly and approachable.

Thank you.

Reply from Louise Craddock, Home Manager at Hampton Grange Nursing Home
Thank you so much for your review. We're delighted to hear that your aunt seems happy and well cared for at Hampton Grange. It's heartening to know that all staff appear very friendly and approachable, contributing to a positive and welcoming atmosphere.

We appreciate your trust in us to provide...  

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Review from Julie G (Daughter of Resident) published on 28 November 2023 Submitted via Postal Card
Overall Experience
My father has been in Hampton Grange for nearly a year. We are very happy with the home. He has a lovely ensuite room, which is bright and clean.
The staff are truly wonderful, very friendly, supportive and so kind.

Very happy with our choice of home, would give them an A*.

Reply from Louise Craddock, Home Manager at Hampton Grange Nursing Home
Thank you so much for taking the time to share your positive experience of Hampton Grange Nursing Home. It warms our hearts to know that your father is happy and comfortable. Providing a comfortable and welcoming environment for our residents is one of our top priorities.

We greatly appreciate...  

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Review from Grant H (Son of Resident) published on 13 October 2023 Submitted via Postal Card
Overall Experience

This care home is excellent. The care and compassion of all the staff is very endearing. I cannot fault the staff at all, and despite being served notice on my father, I will deeply miss the care home.

Reply from Louise Craddock, Home Manager at Hampton Grange Nursing Home

Thank you so much for your heartfelt and kind words about your experience at Hampton Grange. We truly appreciate your feedback and are delighted to hear that you found our care home excellent. It warms our hearts to know that the care and compassion provided by our staff meant so much to you. Your...  

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Review from D S (Daughter of Resident) published on 26 July 2023 Submitted via Postal Card
Overall Experience

Dad has settled very well into life at Hampton Grange Nursing Home - this is mainly due to the wonderful staff making him so welcome and comfortable in his new surroundings. He particularly enjoys being able to go out for a walk whenever he wants to and we appreciate the flexibility that Hampton Grange Nursing Home provides for him to be able to do this.

Reply from Louise Craddock, Home Manager at Hampton Grange Nursing Home

Thank you from the bottom of our hearts for taking the time to share your uplifting 5-star review of Hampton Grange Nursing Home. We are overjoyed to hear that your dad has settled in so well and that our wonderful staff played a significant role in making him feel welcome and comfortable in his...  

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Review from Jane H (Daughter of Resident) published on 18 April 2023 Submitted via Postal Card
Overall Experience

Mum has been in Hampton Grange Nursing Home for a couple of weeks now. She is being very well cared for and has everything she needs for her round-the-clock care. All the staff are very friendly and approachable and the manager and one other particular member of staff have been very helpful in helping us as a family come to terms with Mum being here.

Reply from Louise Craddock, Home Manager at Hampton Grange Nursing Home

Thank you for taking the time to leave us a review, we are so pleased to read your positive comments about the care your mum is receiving at Hampton Grange. The care and services we deliver to our residents and families are extremely important to us so your feedback means a great deal. I am delighted that you have felt supported by myself and my team.

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Review from Ruth O (Daughter of Resident) published on 18 April 2023 Submitted via Postal Card
Overall Experience

Everything seems good in the home. Mum is well looked after and the staff seem lovely too.

Reply from Louise Craddock, Home Manager at Hampton Grange Nursing Home

We are pleased that you are happy and Mum is settled at Hampton Grange. We appreciate you taking the time to leave this review.

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Review from Dan S (Ex Family Member) published on 13 April 2023 Submitted via Website
Overall Experience

Hampton Grange is a lovely home. The staff and manager go over and beyond. Lovely views of the river from some of the rooms. The food looks nice and the newly refurbished rooms are very nice. I would highly recommend the home to anyone.

Reply from Louise Craddock, Home Manager at Hampton Grange Nursing Home
Thank you so much for your wonderful review of Hampton Grange! We are thrilled to hear that you found our home lovely and that our staff went above and beyond to provide excellent care. The beautiful views of the river from some of the rooms certainly add to the pleasant atmosphere.

Your...  

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Review from David L (Resident / Service User) published on 23 March 2023 Submitted via Postal Card
Overall Experience

I really like it at Hampton Grange and the staff are great.

Reply from Louise Craddock, Home Manager at Hampton Grange Nursing Home

Thank you for your review David - this means the world to me and my team.

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Review from Leslie P (Cousin of Resident) published on 20 February 2023 Submitted via Postal Card
Overall Experience

Very happy. Very good staff.

Reply from Louise Craddock, Home Manager at Hampton Grange Nursing Home

Thank you so much for taking the time to leave us this 5-star rating. We are ever so grateful.

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Review from C P (Resident / Service User) published on 18 January 2023 Submitted via Postal Card
Overall Experience

I'm very happy.

Reply from Louise Craddock, Home Manager at Hampton Grange Nursing Home

Thank you for this 5-star review of Hampton Grange Nursing Home. We want nothing more than for you to be happy living here, so this is wonderful to read.

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Review from Margot M (Friend of Resident) published on 17 January 2023 Submitted via Postal Card
Overall Experience

My long-term friend (over 60 years) is very comfortable here - loves the food. The staff are always helpful and patient and comforting.

Reply from Louise Craddock, Home Manager at Hampton Grange Nursing Home

Margot, thank you for your lovely comments. The care and services we deliver as a team to our residents and families are extremely important to us. We're happy to hear that your friend (what an amazing friendship) is receiving such great care at Hampton Grange. I will pass on your kind comments to the whole team.

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Review from Kate C (Daughter of Resident) published on 30 August 2022 Submitted via Postal Card
Overall Experience

I have been very impressed with the care my mum has received for over 12 months in Hampton Grange. Mum is very happy here and the staff are all excellent in caring for Mum and meeting all her needs. Would definitely recommend this home.

Reply from Louise Craddock, Home Manager at Hampton Grange Nursing Home

Its our pleasure to care for her and we really appreciate you taking the time to leave this feedback. Thank you.

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Review from L A (Resident / Service User) published on 3 May 2022 Submitted via Postal Card
Overall Experience

Everyone is friendly and helpful. We are lucky that activities are provided to suit most residents' needs. Weekly trips to garden centres and other outlets offer a variety of entertainment, for most weeks there are opportunities for garden centres which also offer a variety of clothes to try out and purchase. Carers are willing to provide personal care (re. feet and hands) to a high standard. All staff can make independent choices and luckily there is a variety so that it does not become monotonous. We are lucky to have a helpful laundress who can search for "lost" items and often stops for a chat. Staff are very efficient at answering my call bell.

Reply from Louise Craddock, Home Manager at Hampton Grange Nursing Home

Thank you for your open and honest review, this means so much to us as we do our best.

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Review from Shirley D (Daughter of Resident) published on 14 July 2021 Submitted via Website
Overall Experience

My mother spent the last few weeks of her life at Hampton Grange and I could not have wished for her to be at a better home. The staff went above and beyond to make her as happy and comfortable as possible. Also, her family were accommodated when possible and made to feel welcome by all. The staff and management were amazing and we could not thank you all enough. Thank you.

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Review from Dawn H (Daughter of Resident) published on 2 June 2021 Submitted via Postal Card
Overall Experience

My dad was here for just over 6 weeks and whilst here we felt that he was given the best care, the carers looked after my dad with dignity and respect, they went above and beyond to make his last few weeks as comfortable as possible to make his last few weeks as comfortable as possible, and were always happy to do anything for dad, they also made me and mum always feel welcome.

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Review from Lucy M (Resident / Service User) published on 26 March 2021 Submitted via Postal Card
Overall Experience

Everything has been excellent. Food and everyone has been outstanding. Thanks to one and all.

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Review from Tammy Q (Friend of Resident) published on 9 February 2021 Submitted via Postal Card
Overall Experience

An amazing, friendly, warm team led by very good management. Thank you for looking after my friend.

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Review from A M (Relative of Resident) published on 9 February 2021 Submitted via Postal Card
Overall Experience

When it became impossible to give my partners mother the palliative care she needed at home, she went to Hampton Grange. The warm welcome and tender and loving care she received there from all the staff were impressive. Despite the pressures of Coivd, they managed to make her feel at home, and they enabled us to talk to her regularly on the phone. When the end was near, they made arrangements so all could visit, and it was then I saw how gentle and kind they were. Despite her frailly, she looked beautiful with her hair and nails done, in a clean and tidy room, which she loved with its view of the garden and river. She had told me how delicious the food was, even though she could eat little. I cannot recommend Hampton Grange enough, and it is the sort of place I would like to go if it became necessary.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 April 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (7) & Events (0)

News
  • 08 Oct 2024

    Gwen Walford Nursing Home is thrilled to announce its success at the Hereford Times Health & Social Care Awards, where the home's dedicated staff member, Gideon Kusi, won The Good...

  • 07 Oct 2024

    Rotherwood Healthcare, an award-winning healthcare provider, is excited to announce the official launch of its Rotherwood Wellness Programme, a pioneering initiative designed to enhance the health and well-being of residents...

  • 20 Sep 2024

    Hampton Grange and Gwen Walford Care Homes in Hereford proudly announce their new partnership with the Midlands Air Ambulance Charity (MAAC) as official donation station holders. This collaboration allows the...

Upcoming Events

There are no upcoming events for Hampton Grange Nursing Home.

Awards / Recognitions (24)

Accreditations

There are no accreditations posted yet for Hampton Grange Nursing Home.

Meet the Team (8)

Nick Brown
Nick BrownJob Title:Home ManagerJoined: 2026

As Home Manager, Nick is dedicated to creating a warm, welcoming environment where residents receive the highest standards of care. They are passionate about supporting both residents and staff, ensuring everyone feels valued, respected and at home.

Gwendoline Smith
Gwendoline SmithJob Title:Clinical Lead

Our Clinical Lead acts as a deputy within the home, providing strong clinical leadership and support to the wider team. They play a key role in maintaining high standards of care, supporting staff, and ensuring residents receive safe, compassionate, and effective care at all times.

Lorna Topliffe
Lorna TopliffeJob Title:Customer AdministratorJoined: 2026

A welcoming and approachable presence at reception, supporting residents and families while ensuring smooth day-to-day administration.

Lyndsey Jones
Lyndsey JonesJob Title:Staff AdministratorJoined: 2023

Lyndsey joins Hampton and Gwen, having been employed as a Reception Manager for eight years within the hospitality sector, working at the second oldest hotel in Britain - ‘The Green Dragon Hotel’. Previously, she worked for the NHS as an administrator in the Occupational Health Department, where she completed her Business Administration and Customer Service NVQ.

She is accountable for our staff inductions and administration.

Patricia Sarmiento
Patricia SarmientoJob Title:Lifestyle CoordinatorJoined: 2026

Patricia is responsible for the Inspiring Activities at Hampton Grange.

David Bennett
David BennettJob Title:Head Chef

David is the Head Chef at the home and the creative force behind our warm, enticing dining experience. With a passion for fresh ingredients and beautifully prepared meals, David takes pride in creating nutritious, comforting dishes that residents look forward to every day.

Lori Murariu
Lori MurariuJob Title:Head Housekeeper

Our Head Housekeeper leads the housekeeping team with dedication and attention to detail, ensuring every area of the home is spotless and comfortable. Their commitment helps create a warm, homely environment for residents and visitors alike.

David Morris
David MorrisJob Title:MaintenanceJoined: 2024

David plays a crucial role in ensuring the facility's smooth operation and safety. His responsibilities include performing routine inspections, addressing repair needs, and maintaining equipment and infrastructure.

David handles minor repairs, troubleshoots issues, and collaborates with other team members to ensure that the home remains in excellent condition for both staff and residents. His proactive approach and attention to detail help create a safe and welcoming environment for everyone at Hampton Grange.

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