
The staff went above and beyond to make her as happy and comfortableShirley D(Daughter of Resident/Service User)

she looked beautiful with her hair and nails done, in a clean and tidy room,A M(Relative of Resident/Service User)

you were there with valuable advice and always ready to listenMelanie E(Daughter of Resident/Service User)

The staff went above and beyond to make her as happy and comfortableShirley D(Daughter of Resident/Service User)

she looked beautiful with her hair and nails done, in a clean and tidy room,A M(Relative of Resident/Service User)

you were there with valuable advice and always ready to listenMelanie E(Daughter of Resident/Service User)

Located in magnificent countryside in a highly sought-after area on the outskirts of Hereford, Hampton Grange has an outstanding reputation for offering exceptional standards of nursing care at a time when it matters most. The highly experienced and qualified staff are available 24 hours a day, providing the support, care and compassion needed. With 42 residential places available, they are able to provide tailored and specialist care which enables residents...
Care Provided by Hampton Grange Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hampton Grange Nursing Home for full pricing details and T&Cs.
Contact Hampton Grange Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Rotherwood Group
- Private Owned
Person in charge
- Nick Brown (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
Room Information
- Single Rooms (42)
Visiting
- Visitors warmly welcomed. Relatives can visit their loved ones at any time, and there's no need to book in advance for these personal visits. However, if visitors are interested in touring the home and learning more about services, recommend scheduling a visit in advance. This way, a dedicated team member can ensure they're available to show enquirers around and discuss how best to meet specific needs. The team are here to provide the information and support required, and look forward to assisting in any way.
Parking
- There is plenty of off-road parking on site.
Hampton Grange Nursing Home Reviews (82)
Hampton Grange Nursing Home has a Review Score of 9.9 (9.900) out of 10, based on 16 reviews in the last 2 years.
Over all time Hampton Grange Nursing Home has 82 reviews.
The staff are to be commended.
Staff are excellent and am really happy with their happy, kind and caring attitude. The computer games, trips out, nail painting and other activities are fantastic. My aunt says the food is excellent and she is rather fussy.
My partner has been at Hampton Grange for over eighteen months now, having previously been at another local care home where he was very unsettled. He is now content and has a lovely room with outlooks over the treetops to the river below. This is his world as he does not mix easily with other residents and never joins in any social activities, but the staff respect this. I know he is safe and well looked after and the Grange will always contact me if there is a problem. The home is clean and welcoming; staff are attentive and friendly if a bit thin on the ground at times. My only criticism is that training levels could be improved where personal care is concerned. Teeth and dentures are not always cleaned and finger nails left uncut and dirty. In conclusion, I have to say that I have investigated many other local Care/Nursing homes and very few come up to the standard of Hampton Grange. I wouldn't hesitate to recommend it to others.
1. Items of clothing often go missing.
2. Overall the care is good but sometimes depending on what staff are on duty, it can be poor.
3. Would really like coffee/tea facilities for visitors but understand this could be a hazard.
4. Would appreciate a private room if a few people are visiting as there is nowhere to sit and no privacy.
Staff always helpful my mum is so happy, it's clean and always smells fresh in the home. My mother is a smoker but no covered area to go outside and smoke which is a problem when wet or cold. Car parking can be a problem at certain times of the day. Overall I am very happy with Hampton Grange staff and care my mum receives.
The home provided a 'person-centred care plan', and the staff involved not only mum but her family too. This identified her 'likes' and 'dislikes', meals, care, TV programmes, Music and entertainment. (all activities of daily living). My mum received quality care and we were all made to feel welcome and able to visit at any time. When Mum passed away, they were very sensitive and kind.
Thank you to Hampton Grange staff.
Accounts department at headquarters are difficult to deal with, very trying at times, especially when there are continuous mistakes.
My Nan is currently a resident in Hampton Grange nursing home. Whenever possible I try to visit her at least once per week. She always seems very happy and well cared for and mentions the day activities to me and about how she enjoys them.
However, the Accounts Department in head office is not very efficient and not very helpful when there is a problem. I have given up contacting them directly and speak to office staff in Hampton Grange.
I've always found the staff very approachable and friendly and they seem to look after the residents very well. I think they do a difficult job very well. The food seems good, facilities good, I do often wonder if there are enough activities going on though.
As far as I can see, given the amount of staff there, the care is very good. Often understaffed which is disappointing. The food is excellent. Now and again the cleanliness isn't perfect but I think this is due to the staffing.
I am well looked after and comfortable at Hampton Grange Nursing Home. Staff are excellent and the administration team are superb! The food here is good and I am always impressed with the portion sizes, choice and quality.
Extremely happy with Hampton Grange - staff are all lovely, my mother is happy, everyone is always happy here - especially the activities team. Nothing is ever too much trouble and any issues are always dealt with.
She always seems to be happy at this home and someone is always popping into her room, attentive staff. Good variety of food, the general atmosphere in the home is happy and helpful my mother in law is very settled and happy here.
Very caring and attentive staff, always answer any questions I have and are always friendly. Nice surroundings and views of the river, clean and tidy and always well maintained. Food and drink always a great standard.
I worked at a care home for years and it wasn't until I visited Gwen Walford House that I realised that this is the way people should be cared for- second to none care for my uncle. We are always looked after each time we visit too!
My Mum was there until she passed away, the staff were brilliant and very professional, could not thank them enough for what they done for my Mum in her last days there.
My Grandfather is very happy at Hampton and whenever we visit we are always made to feel very welcome. We also feel that we are involved in his care and any questions we have are always answered very quickly. It was hard for my grandfather to go into care but he couldn't be happier. He is getting a level of care that we simply couldn't offer him at home and he is improving all the time. Thank you to everyone at Hampton.
Hampton Grange is excellent and I would recommend it to anyone. The staff are friendly and caring and I always feel well looked after when I visit. The atmosphere is calm and caring and everyone seems very happy.
I used to visit my wife every day at Hampton grange and visited for 7 years. Over this time I felt like I became part of the team and I always felt apart of my wife's care. They are so accommodating and friendly. I am so grateful to every one at Hampton grange. I cannot recommend them highly enough.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 April 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 08 Oct 2024
Gwen Walford Nursing Home is thrilled to announce its success at the Hereford Times Health & Social Care Awards, where the home's dedicated staff member, Gideon Kusi, won The Good...
- 07 Oct 2024
Rotherwood Healthcare, an award-winning healthcare provider, is excited to announce the official launch of its Rotherwood Wellness Programme, a pioneering initiative designed to enhance the health and well-being of residents...
- 20 Sep 2024
Hampton Grange and Gwen Walford Care Homes in Hereford proudly announce their new partnership with the Midlands Air Ambulance Charity (MAAC) as official donation station holders. This collaboration allows the...
There are no upcoming events for Hampton Grange Nursing Home.
Awards / Recognitions (24)
- 15 May 2026Recipient: Rotherwood Group
- 30 Jan 2026Recipient: Hampton Grange Nursing Home
- 30 Jan 2026Recipient: Rotherwood Group
Accreditations
There are no accreditations posted yet for Hampton Grange Nursing Home.
Meet the Team (8)

As Home Manager, Nick is dedicated to creating a warm, welcoming environment where residents receive the highest standards of care. They are passionate about supporting both residents and staff, ensuring everyone feels valued, respected and at home.

Our Clinical Lead acts as a deputy within the home, providing strong clinical leadership and support to the wider team. They play a key role in maintaining high standards of care, supporting staff, and ensuring residents receive safe, compassionate, and effective care at all times.

A welcoming and approachable presence at reception, supporting residents and families while ensuring smooth day-to-day administration.

Lyndsey joins Hampton and Gwen, having been employed as a Reception Manager for eight years within the hospitality sector, working at the second oldest hotel in Britain - ‘The Green Dragon Hotel’. Previously, she worked for the NHS as an administrator in the Occupational Health Department, where she completed her Business Administration and Customer Service NVQ.
She is accountable for our staff inductions and administration.

Patricia is responsible for the Inspiring Activities at Hampton Grange.

David is the Head Chef at the home and the creative force behind our warm, enticing dining experience. With a passion for fresh ingredients and beautifully prepared meals, David takes pride in creating nutritious, comforting dishes that residents look forward to every day.

Our Head Housekeeper leads the housekeeping team with dedication and attention to detail, ensuring every area of the home is spotless and comfortable. Their commitment helps create a warm, homely environment for residents and visitors alike.

David plays a crucial role in ensuring the facility's smooth operation and safety. His responsibilities include performing routine inspections, addressing repair needs, and maintaining equipment and infrastructure.
David handles minor repairs, troubleshoots issues, and collaborates with other team members to ensure that the home remains in excellent condition for both staff and residents. His proactive approach and attention to detail help create a safe and welcoming environment for everyone at Hampton Grange.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hampton Grange Nursing Home to verify any information. View our terms and conditions. Hampton Grange Nursing Home has an Enhanced Service -more info.
