
The staff went above and beyond to make her as happy and comfortableShirley D(Daughter of Resident/Service User)

she looked beautiful with her hair and nails done, in a clean and tidy room,A M(Relative of Resident/Service User)

you were there with valuable advice and always ready to listenMelanie E(Daughter of Resident/Service User)

The staff went above and beyond to make her as happy and comfortableShirley D(Daughter of Resident/Service User)

she looked beautiful with her hair and nails done, in a clean and tidy room,A M(Relative of Resident/Service User)

you were there with valuable advice and always ready to listenMelanie E(Daughter of Resident/Service User)

Located in magnificent countryside in a highly sought-after area on the outskirts of Hereford, Hampton Grange has an outstanding reputation for offering exceptional standards of nursing care at a time when it matters most. The highly experienced and qualified staff are available 24 hours a day, providing the support, care and compassion needed. With 42 residential places available, they are able to provide tailored and specialist care which enables residents...
Care Provided by Hampton Grange Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hampton Grange Nursing Home for full pricing details and T&Cs.
Contact Hampton Grange Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Rotherwood Group
- Private Owned
Person in charge
- Nick Brown (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
Room Information
- Single Rooms (42)
Visiting
- Visitors warmly welcomed. Relatives can visit their loved ones at any time, and there's no need to book in advance for these personal visits. However, if visitors are interested in touring the home and learning more about services, recommend scheduling a visit in advance. This way, a dedicated team member can ensure they're available to show enquirers around and discuss how best to meet specific needs. The team are here to provide the information and support required, and look forward to assisting in any way.
Parking
- There is plenty of off-road parking on site.
Hampton Grange Nursing Home Reviews (82)
Hampton Grange Nursing Home has a Review Score of 9.9 (9.900) out of 10, based on 16 reviews in the last 2 years.
Over all time Hampton Grange Nursing Home has 82 reviews.
Superb staff and management.
Very good food reported by my dad.
The home is welcoming, comfortable and very clean.
A perfect choice for all reasons.
My father has only been in the home for five weeks, but from day one, I knew he was in the best place! The management team and staff are extremely amiable and helpfully; they are always there to talk to and keep me up to date with Dads progress with texts and photos. All his needs are catered for. As a family, we are happy with the care Dad receives, the staff and manager are compassionate, thoughtful and care for us as well as Dad.
Hampton Grange nursing home has surpassed all of our expectations, the extraordinary levels of care and support they have shown our Dad since moving in two years ago are second to none. The manager has gone above and beyond with his organisational skills, his knowledge, professionalism, empathy and his personality exudes all of these qualities, all of this overflows when caring for all of his residents, staff and families. The administration staff are caring, very respectful and show so much support, they always made time for our Dad especially, when his dementia became worse; they helped keep him calm. The caring nursing staff should be commended for their amazing ability to understand their resident's needs and care for them as if they were their own family. The staff take time to get to know each resident and assess all their personal and emotional needs, and we are forever and extremely grateful to everyone for making our Dad's stay the most loving and supportive second family. We couldn't have chosen a more suitable, friendly, caring home.
Firstly, I would like to say thank you, showing my dad such kindness, grace and love for the time he was in your care. Also in my hour of need, which meant so much to me and my family. Your presence in our lives has meant so much, and people like you are a reminder that kindness does exist in the world. During the most challenging time of our lives, you were there with valuable advice and always ready to listen. Your compassion, optimism and kindness do not go unnoticed. Thank you form the bottom of our hearts. You are all a shining example to all who cross your path.
I wish to thank everyone for the care they gave my husband for more than two years. He was always clean-shaven, tidy, and plenty of good meals. All staff were very kind, attentive, nothing was too much trouble. He liked bingo, exercise 'sometimes', also loved bird shows, music, TV and any entertainment. I am very grateful for his care.
The staff for the last two years have been amazing with my grandad. Kept us informed of any changes to my grandad. It is like one big family. Nothing was ever too much trouble. Grandad seemed very happy. The staff were always by my grandad's side right to the time of his passing. The staff informed us what was going on and what actions were to be taken after he passed. I would recommend this home to anyone.
My mother came to Hampton Grange in May 2020 for respite care. She was well looked after and happy. During this difficult time, we were able to Skype her and later visit her. The staff kept me informed at every stage. After she was admitted to hospital and in my battle to get her home, the support given to me by the manager was outstanding. In her last days, her family were able to visit her and say their goodbyes keeping everyone safe. Even the funeral directors commented on the respect and care given to Mum when they collected her had never been seen before.
My mum has settled really well into Hampton Grange. All the staff are very caring, and communication with them is excellent. During these difficult times with covid19, they have kept me informed of how Mum is. I was absolutely delighted to receive photos of Mum in the post during the lockdown. I would highly recommend Hampton Grange.
I am very pleased with all the staff and conditions. All the family are pleased with things here.
My mother has been in Hampton Grange for around four weeks. She loves the staff, they are very friendly. There is a lot of care here mum wants for nothing, the staff are amazing, and nothing is too much trouble. They go above and beyond. The home is clean, and lots of activities and the food mum says is lovely.
Although my husband has dementia and the staff always go the extra mile to encourage him to be active and engaged. When I visit I am always welcomed with a smile and give me an update of how my husband is. Thank you all.
Staff always behaved in a professional, courteous manner. They were supportive and understanding at a difficult time and were welcoming and attentive, providing feedback and offering advice as requested.
I know the care and effort put in, I know that the costs for 24 care can be daunting but I do think it is a very hard task set for the care industry. The team will always do what you need doing and they listen. Very Impressed, thank you to everyone concerned.
The staff are rude to some of the residents who I believe to have dementia, making them sit down. They have a right to walk up and down the corridors.
A member of staff was on her phone at about 6:30 pm when I came to visit, the staff were all sat down on phones or putting makeup on.
This is a lovely home but the management is not trying and needs looking at. My aunty waited to go the toilet for a while. Some of the staff were lovely. I didn't like the way a member of staff spoke to a member of staff older than her.
The home needs to improve its care side. The boards on the rooms had residents details on for people to read walking by.
The food and drink are the best and lovely.
Residents should have more stimulating activities.
It is often difficult to find a member of the nursing staff if you have any queries regarding your relative. Surely for the safety of the residents there should be a member of staff in the lounge/conservatory and or dining room at all times.
Dad's hearing aid and glasses have both disappeared.
The staff that are on duty when I go to visit are kind and caring.
My Grandmother has been at the Home for some time now and is really enjoying it, her bedroom and the other rooms in the home are decorated beautifully and always very clean. The grounds and surroundings are very impressive, it feels very grand and special when you arrive. And the staff and the care that they provide don’t let it down either. Everyone is very kind and caring and friendly to the residents and the visitors. I would recommend that anyone looking for care for a loved one comes and has a look around Hampton Grange.
The staff are always very helpful and kind, very professional and well trained.
The place is kept clean and tidy.
The food looks very nice and it tastes delicious (I have been offered lunch once so had a chance to try it out.)
Overall I would definitely recommend this place for your loved ones to stay.
He enjoys many of the activities they organise and we have been on several outings together which is lovely.
We can always talk to the manager or a senior staff member when we want to and take part in the care planning for my Grandfather.
I would certainly recommend Hampton Grange.
The staff are friendly, kind yet very professional. I have my mind at rest leaving my great-aunt in their care. Activities keep her occupied and happy according to her the food is great which means she will enjoy her food and therefore giving me more peace of mind. Thank you for all your effort and card.
My wife and I come to Hampton Grange twice a week to visit her Grandfather. We have never had any complaints. The food always looks very nice and there is always a good choice. The home is a pleasure to visit, always very clean and looked after. The staff are very caring and always professional and respectful.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 April 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 08 Oct 2024
Gwen Walford Nursing Home is thrilled to announce its success at the Hereford Times Health & Social Care Awards, where the home's dedicated staff member, Gideon Kusi, won The Good...
- 07 Oct 2024
Rotherwood Healthcare, an award-winning healthcare provider, is excited to announce the official launch of its Rotherwood Wellness Programme, a pioneering initiative designed to enhance the health and well-being of residents...
- 20 Sep 2024
Hampton Grange and Gwen Walford Care Homes in Hereford proudly announce their new partnership with the Midlands Air Ambulance Charity (MAAC) as official donation station holders. This collaboration allows the...
There are no upcoming events for Hampton Grange Nursing Home.
Awards / Recognitions (24)
- 15 May 2026Recipient: Rotherwood Group
- 30 Jan 2026Recipient: Hampton Grange Nursing Home
- 30 Jan 2026Recipient: Rotherwood Group
Accreditations
There are no accreditations posted yet for Hampton Grange Nursing Home.
Meet the Team (8)

As Home Manager, Nick is dedicated to creating a warm, welcoming environment where residents receive the highest standards of care. They are passionate about supporting both residents and staff, ensuring everyone feels valued, respected and at home.

Our Clinical Lead acts as a deputy within the home, providing strong clinical leadership and support to the wider team. They play a key role in maintaining high standards of care, supporting staff, and ensuring residents receive safe, compassionate, and effective care at all times.

A welcoming and approachable presence at reception, supporting residents and families while ensuring smooth day-to-day administration.

Lyndsey joins Hampton and Gwen, having been employed as a Reception Manager for eight years within the hospitality sector, working at the second oldest hotel in Britain - ‘The Green Dragon Hotel’. Previously, she worked for the NHS as an administrator in the Occupational Health Department, where she completed her Business Administration and Customer Service NVQ.
She is accountable for our staff inductions and administration.

Patricia is responsible for the Inspiring Activities at Hampton Grange.

David is the Head Chef at the home and the creative force behind our warm, enticing dining experience. With a passion for fresh ingredients and beautifully prepared meals, David takes pride in creating nutritious, comforting dishes that residents look forward to every day.

Our Head Housekeeper leads the housekeeping team with dedication and attention to detail, ensuring every area of the home is spotless and comfortable. Their commitment helps create a warm, homely environment for residents and visitors alike.

David plays a crucial role in ensuring the facility's smooth operation and safety. His responsibilities include performing routine inspections, addressing repair needs, and maintaining equipment and infrastructure.
David handles minor repairs, troubleshoots issues, and collaborates with other team members to ensure that the home remains in excellent condition for both staff and residents. His proactive approach and attention to detail help create a safe and welcoming environment for everyone at Hampton Grange.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hampton Grange Nursing Home to verify any information. View our terms and conditions. Hampton Grange Nursing Home has an Enhanced Service -more info.
