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Hampton Grange Nursing Home

48/50 Hampton Park Road, Hereford, Herefordshire HR1 1TH
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The staff went above and beyond to make her as happy and comfortableShirley D(Daughter of Resident/Service User)
Hampton Grange Nursing Home, Hereford
she looked beautiful with her hair and nails done, in a clean and tidy room,A M(Relative of Resident/Service User)
Hampton Grange Nursing Home, Hereford
you were there with valuable advice and always ready to listenMelanie E(Daughter of Resident/Service User)
Hampton Grange Nursing Home, Hereford

Located in magnificent countryside in a highly sought-after area on the outskirts of Hereford, Hampton Grange has an outstanding reputation for offering exceptional standards of nursing care at a time when it matters most. The highly experienced and qualified staff are available 24 hours a day, providing the support, care and compassion needed. With 42 residential places available, they are able to provide tailored and specialist care which enables residents...  

Care Provided by Hampton Grange Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350N/A
Residential Dementia CareFrom £1,350N/A
Nursing CareFrom £1,617N/A
Nursing Dementia CareFrom £1,617N/A

Contact Hampton Grange Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Nick Brown (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (42)

Visiting

  • Visitors warmly welcomed. Relatives can visit their loved ones at any time, and there's no need to book in advance for these personal visits. However, if visitors are interested in touring the home and learning more about services, recommend scheduling a visit in advance. This way, a dedicated team member can ensure they're available to show enquirers around and discuss how best to meet specific needs. The team are here to provide the information and support required, and look forward to assisting in any way.

Parking

  • There is plenty of off-road parking on site.

Hampton Grange Nursing Home Reviews (82)

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9.9

Hampton Grange Nursing Home has a Review Score of 9.9 (9.900) out of 10, based on 16 reviews in the last 2 years. Over all time Hampton Grange Nursing Home has 82 reviews.

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Review from Adrian S (Son of Resident) published on 27 November 2020 Submitted via Postal Card
Overall Experience
Really excellent care and nursing home.
Superb staff and management.
Very good food reported by my dad.
The home is welcoming, comfortable and very clean.

A perfect choice for all reasons.

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Review from Joanna L (Daughter of Resident) published on 16 November 2020 Submitted via Postal Card
Overall Experience

My father has only been in the home for five weeks, but from day one, I knew he was in the best place! The management team and staff are extremely amiable and helpfully; they are always there to talk to and keep me up to date with Dads progress with texts and photos. All his needs are catered for. As a family, we are happy with the care Dad receives, the staff and manager are compassionate, thoughtful and care for us as well as Dad.

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Review from Danita H (Daughter of Resident) published on 27 October 2020 Submitted via Postal Card
Overall Experience

Hampton Grange nursing home has surpassed all of our expectations, the extraordinary levels of care and support they have shown our Dad since moving in two years ago are second to none. The manager has gone above and beyond with his organisational skills, his knowledge, professionalism, empathy and his personality exudes all of these qualities, all of this overflows when caring for all of his residents, staff and families. The administration staff are caring, very respectful and show so much support, they always made time for our Dad especially, when his dementia became worse; they helped keep him calm. The caring nursing staff should be commended for their amazing ability to understand their resident's needs and care for them as if they were their own family. The staff take time to get to know each resident and assess all their personal and emotional needs, and we are forever and extremely grateful to everyone for making our Dad's stay the most loving and supportive second family. We couldn't have chosen a more suitable, friendly, caring home.

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Review from Melanie E (Daughter of Resident) published on 26 October 2020 Submitted via Postal Card
Overall Experience

Firstly, I would like to say thank you, showing my dad such kindness, grace and love for the time he was in your care. Also in my hour of need, which meant so much to me and my family. Your presence in our lives has meant so much, and people like you are a reminder that kindness does exist in the world. During the most challenging time of our lives, you were there with valuable advice and always ready to listen. Your compassion, optimism and kindness do not go unnoticed. Thank you form the bottom of our hearts. You are all a shining example to all who cross your path.

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Review from Diann T (Wife of Resident) published on 26 October 2020 Submitted via Postal Card
Overall Experience

I wish to thank everyone for the care they gave my husband for more than two years. He was always clean-shaven, tidy, and plenty of good meals. All staff were very kind, attentive, nothing was too much trouble. He liked bingo, exercise 'sometimes', also loved bird shows, music, TV and any entertainment. I am very grateful for his care.

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Review from Stacey H (Granddaughter of Resident) published on 22 October 2020 Submitted via Postal Card
Overall Experience

The staff for the last two years have been amazing with my grandad. Kept us informed of any changes to my grandad. It is like one big family. Nothing was ever too much trouble. Grandad seemed very happy. The staff were always by my grandad's side right to the time of his passing. The staff informed us what was going on and what actions were to be taken after he passed. I would recommend this home to anyone.

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Review from Christine A (Daughter of Resident) published on 12 October 2020 Submitted via Postal Card
Overall Experience

My mother came to Hampton Grange in May 2020 for respite care. She was well looked after and happy. During this difficult time, we were able to Skype her and later visit her. The staff kept me informed at every stage. After she was admitted to hospital and in my battle to get her home, the support given to me by the manager was outstanding. In her last days, her family were able to visit her and say their goodbyes keeping everyone safe. Even the funeral directors commented on the respect and care given to Mum when they collected her had never been seen before.

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Review from L S (Daughter of Resident) published on 18 September 2020 Submitted via Postal Card
Overall Experience

My mum has settled really well into Hampton Grange. All the staff are very caring, and communication with them is excellent. During these difficult times with covid19, they have kept me informed of how Mum is. I was absolutely delighted to receive photos of Mum in the post during the lockdown. I would highly recommend Hampton Grange.

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Review from M B (Husband of Resident) published on 10 December 2019 Submitted via Postal Card
Overall Experience

I am very pleased with all the staff and conditions. All the family are pleased with things here.

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Review from J J (Daughter of Resident) published on 13 November 2019 Submitted via Postal Card
Overall Experience

My mother has been in Hampton Grange for around four weeks. She loves the staff, they are very friendly. There is a lot of care here mum wants for nothing, the staff are amazing, and nothing is too much trouble. They go above and beyond. The home is clean, and lots of activities and the food mum says is lovely.

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Review from Doreen N (Wife of Resident) published on 9 October 2019 Submitted via Postal Card
Overall Experience
My husband has been at Hampton Grange for 18 months and he is well cared for and all the staff are very kind to him and the amount of work they have to do they all deserve a medal.

Although my husband has dementia and the staff always go the extra mile to encourage him to be active and engaged. When I visit I am always welcomed with a smile and give me an update of how my husband is. Thank you all.

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Review from Den (Daughter of Resident) published on 19 November 2018 Submitted via Website
Overall Experience

Staff always behaved in a professional, courteous manner. They were supportive and understanding at a difficult time and were welcoming and attentive, providing feedback and offering advice as requested.

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Review from T J N (Friend of Resident) published on 2 May 2018 Submitted via Website
Overall Experience

I know the care and effort put in, I know that the costs for 24 care can be daunting but I do think it is a very hard task set for the care industry. The team will always do what you need doing and they listen. Very Impressed, thank you to everyone concerned.

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Review from Sarah J (Niece of Resident) published on 20 April 2018 Submitted via Website
Overall Experience
This is a lovely home but I'm very disappointed in the standard of care which the home provides. My Aunty lived at the home for a couple of years. When visiting you could walk into the building as the family knew the door code which I believe is wrong.
The staff are rude to some of the residents who I believe to have dementia, making them sit down. They have a right to walk up and down the corridors.
A member of staff was on her phone at about 6:30 pm when I came to visit, the staff were all sat down on phones or putting makeup on.
This is a lovely home but the management is not trying and needs looking at. My aunty waited to go the toilet for a while. Some of the staff were lovely. I didn't like the way a member of staff spoke to a member of staff older than her.
The home needs to improve its care side. The boards on the rooms had residents details on for people to read walking by.

The food and drink are the best and lovely.

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Review from Cecilia C (Daughter of Resident) published on 4 April 2017 Submitted via Website
Overall Experience
There are not enough members of staff. Handover between groups of staff is inefficient. The accounts department makes mistakes and are difficult to contact.
Residents should have more stimulating activities.
It is often difficult to find a member of the nursing staff if you have any queries regarding your relative. Surely for the safety of the residents there should be a member of staff in the lounge/conservatory and or dining room at all times.

Dad's hearing aid and glasses have both disappeared.

The staff that are on duty when I go to visit are kind and caring.

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Review from A P (Granddaughter of Resident) published on 29 March 2017 Submitted via Postal Card
Overall Experience

My Grandmother has been at the Home for some time now and is really enjoying it, her bedroom and the other rooms in the home are decorated beautifully and always very clean. The grounds and surroundings are very impressive, it feels very grand and special when you arrive. And the staff and the care that they provide don’t let it down either. Everyone is very kind and caring and friendly to the residents and the visitors. I would recommend that anyone looking for care for a loved one comes and has a look around Hampton Grange.

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Review from Daria W (Granddaughter of Resident) published on 24 March 2017 Submitted via Postal Card
Overall Experience
My grandad seems very happy in this house.
The staff are always very helpful and kind, very professional and well trained.
The place is kept clean and tidy.
The food looks very nice and it tastes delicious (I have been offered lunch once so had a chance to try it out.)

Overall I would definitely recommend this place for your loved ones to stay.

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Review from J E (Granddaughter of Resident) published on 24 March 2017 Submitted via Postal Card
Overall Experience
My Grandfather is enjoying his time here at Hampton Grange, he thanks us for finding him such a lovely home.
He enjoys many of the activities they organise and we have been on several outings together which is lovely.
We can always talk to the manager or a senior staff member when we want to and take part in the care planning for my Grandfather.

I would certainly recommend Hampton Grange.

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Review from Silke E (Great-Niece of Resident) published on 24 March 2017 Submitted via Postal Card
Overall Experience

The staff are friendly, kind yet very professional. I have my mind at rest leaving my great-aunt in their care. Activities keep her occupied and happy according to her the food is great which means she will enjoy her food and therefore giving me more peace of mind. Thank you for all your effort and card.

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Review from Richard V (Grandson of Resident) published on 24 March 2017 Submitted via Postal Card
Overall Experience

My wife and I come to Hampton Grange twice a week to visit her Grandfather. We have never had any complaints. The food always looks very nice and there is always a good choice. The home is a pleasure to visit, always very clean and looked after. The staff are very caring and always professional and respectful.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 April 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (7) & Events (0)

News
  • 08 Oct 2024

    Gwen Walford Nursing Home is thrilled to announce its success at the Hereford Times Health & Social Care Awards, where the home's dedicated staff member, Gideon Kusi, won The Good...

  • 07 Oct 2024

    Rotherwood Healthcare, an award-winning healthcare provider, is excited to announce the official launch of its Rotherwood Wellness Programme, a pioneering initiative designed to enhance the health and well-being of residents...

  • 20 Sep 2024

    Hampton Grange and Gwen Walford Care Homes in Hereford proudly announce their new partnership with the Midlands Air Ambulance Charity (MAAC) as official donation station holders. This collaboration allows the...

Upcoming Events

There are no upcoming events for Hampton Grange Nursing Home.

Awards / Recognitions (24)

Accreditations

There are no accreditations posted yet for Hampton Grange Nursing Home.

Meet the Team (8)

Nick Brown
Nick BrownJob Title:Home ManagerJoined: 2026

As Home Manager, Nick is dedicated to creating a warm, welcoming environment where residents receive the highest standards of care. They are passionate about supporting both residents and staff, ensuring everyone feels valued, respected and at home.

Gwendoline Smith
Gwendoline SmithJob Title:Clinical Lead

Our Clinical Lead acts as a deputy within the home, providing strong clinical leadership and support to the wider team. They play a key role in maintaining high standards of care, supporting staff, and ensuring residents receive safe, compassionate, and effective care at all times.

Lorna Topliffe
Lorna TopliffeJob Title:Customer AdministratorJoined: 2026

A welcoming and approachable presence at reception, supporting residents and families while ensuring smooth day-to-day administration.

Lyndsey Jones
Lyndsey JonesJob Title:Staff AdministratorJoined: 2023

Lyndsey joins Hampton and Gwen, having been employed as a Reception Manager for eight years within the hospitality sector, working at the second oldest hotel in Britain - ‘The Green Dragon Hotel’. Previously, she worked for the NHS as an administrator in the Occupational Health Department, where she completed her Business Administration and Customer Service NVQ.

She is accountable for our staff inductions and administration.

Patricia Sarmiento
Patricia SarmientoJob Title:Lifestyle CoordinatorJoined: 2026

Patricia is responsible for the Inspiring Activities at Hampton Grange.

David Bennett
David BennettJob Title:Head Chef

David is the Head Chef at the home and the creative force behind our warm, enticing dining experience. With a passion for fresh ingredients and beautifully prepared meals, David takes pride in creating nutritious, comforting dishes that residents look forward to every day.

Lori Murariu
Lori MurariuJob Title:Head Housekeeper

Our Head Housekeeper leads the housekeeping team with dedication and attention to detail, ensuring every area of the home is spotless and comfortable. Their commitment helps create a warm, homely environment for residents and visitors alike.

David Morris
David MorrisJob Title:MaintenanceJoined: 2024

David plays a crucial role in ensuring the facility's smooth operation and safety. His responsibilities include performing routine inspections, addressing repair needs, and maintaining equipment and infrastructure.

David handles minor repairs, troubleshoots issues, and collaborates with other team members to ensure that the home remains in excellent condition for both staff and residents. His proactive approach and attention to detail help create a safe and welcoming environment for everyone at Hampton Grange.

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