Ledbury Nursing Home

Market Street, Ledbury HR8 2AQ
Review Us
9.5 31 Reviews
  • Ledbury Nursing Home, Ledbury
Whether your needs are nursing or residential, the team at Ledbury Nursing Home will provide the care you deserve by tailoring your daily support around you.

Let them enable you to continue living a full and wholesome life. Whether you want to continue with your hobbies or try something new, develop new friendships or nurture existing ones or you just need to feel safe and secure in the knowledge that supportive people will be with you 24 hours a day.

Your voice is at the heart of everything they do and your decisions about your care are vital here at Ledbury and the team will work in partnership with you during every step of your care. At Ledbury your choice can be endless, select from daily menus of freshly prepared on site meal options tailored to your needs, choose to participate in daily activities as little or as much as you like, join residents meetings, come and visit neighbouring towns and areas of local interest. Above all else come and live in a home where your family and loved ones are as welcome as you are.

The team and residents at Ledbury look forward to meeting you.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1421
  • RESPITE Self-Funded Nursing Care: from £1521

These prices are only a guideline, please contact Ledbury Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Jayne Pye (Service Manager)

Local Authority / Social Services

Admission Criteria

  • Registered for 65 and over
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2002

Room Information

  • Single Rooms (36)
  • Single Rooms with Ensuite Wet Room (35)

Ledbury Nursing Home Reviews (31)

9.5

Ledbury Nursing Home has a Review Score of 9.5 (9.494) out of 10, based on 14 reviews in the last 2 years.
Over all time Ledbury Nursing Home has 31 reviews.

Overall Experience
  • 21
  • 9
  • 1
  • 0
  • 0
Date Published
  • 31
  • 10
  • 11
  • 14
  • 17
Reviewer Connection to Ledbury Nursing Home
  • 16
  • 5
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 31, showing 21-31
Review from P H (Wife of Resident) published on 23 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault the staff and Carers, they are always efficient, dedicated, caring and cheerful in spite of any difficulties that they are having to deal with.
I appreciate the speediness of a doctor’s visit, should it be required.
The well thought out meals are varied and plentiful.
My only concern
is that Management do not always act on the problems that the staff and Carers have to deal with.
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Review from Paula C (Daughter of Resident) published on 23 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum was with the Nursing Home for 3 months, at first we had a few teething problems, but once the staff knew what we were expecting for my mum she was very well looked after, the staff were always very welcoming and always offered my family a drink on arrival at the home.
Times were hard with the
lockdown but the staff would skype us on a regular basis so we could have a chat with mum.
When mum was deemed end of life I couldn't have wished for her to be in a better place, the staff were very caring and the Nurses kept us informed all of the way, we were allowed to be with Mum in her final hours. Thank you Ledbury Nursing home.
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Review from Jeremy H (Son of Resident) published on 19 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am pleased how the care has improved for my mum over the last two years. Initially, she became very frail and unable to even walk to the toilet without prompting and a helping hand. The deputy manager, oversaw Mum's care and put a care plan in place. The improvement was remarkable and Mum is talking,
walking better and enjoying her time at the home. Since the lockdown, we have all been self-isolating and so we have been cut off from visiting so it has been hard on everyone, especially Mum who is devoid of visitors. I would like to congratulate one of the nurses, for her initiative in starting up a weekly contact via WhatsApp. This was completely off her own back and using her own mobile phone. Now, the family are able to stay in touch, it's marvellous. Friendly staff, good food and well looked after - what more could anyone wish for?
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Review from Amy H (Grandson of Resident) published on 18 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
We visit our nan at Ledbury Nursing Home and the staff are always lovely and very helpful. I cut Nans hair on some of my visits and they are very obliging when I need help to move her, she always says how complimentary the all are to her and that she is always having a giggle with them so it’s great
to know she’s happy! They often do activities together which is also really good knowing that she occupied.
One of the carers, has been amazing during lockdown too as she’s made it possible for us to see our nan using FaceTime on her phone! It’s so great to see Nan is doing well but also for her to see us and have a good chat and catch up. Makes things a little more ‘normal’, a massive thank you for that!
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Review from Michelle D (Daughter of Resident) published on 18 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't think of anywhere better for my dad to live. The staff that I have met are great and couldn't ask for better. It's a shame I can't get to see him more often as I live so far away but carers have been willing to bring him half-way. I always feel very welcome when I have visited.
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Review from Marian C (Resident) published on 1 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Ledbury Nursing Home just before Christmas 2018 - I was in a bad way - ill for 2 1/2 years. The staff and nursing home was like home and from my entry to my leaving on March 7th 2019 I have progressed through my illness. The atmosphere, staff and nurses are excellent and I really have to thank
everyone for giving me back my life!
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Review from J A (Son of Resident) published on 21 March 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Excellent staff, caring and dedicated. However, my main criticism is that on too many occasions the facility was understaffed. There is a shortage of regular employees and as a consequence a heavy dependency on agency staff that sometimes were unfamiliar with routines and patients needs. There were
incidences when agency staff failed to turn up placing totally unrealistic and grossly unfair demands on the staff that were present. On too many occasions shifts were manned by two staff when the recommended number was 4. That the basic premium wage is deemed an adequate reward for such an emotionally and physically demanding role is an outrage.
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Review from Elaine I (Daughter of Resident) published on 17 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was transferred to Ledbury from Hereford for palliative care. I cannot thank the staff enough for the outstanding care they have given her and for making her last few days easier. The night staff have taken the time to get to know her as a person rather than just a patient and this was very comforting
to know. The building and facilities, as well as the catering, are excellent and I would not hesitate to recommend this facility to anyone.
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Review from Dorothy F (Resident) published on 20 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since coming to Ledbury, I have on the whole, been very satisfied with the service given and my relationship with the staff. There are a few things I would change, such as more varied meals, but the kitchen staff do a good job catering to many people.
Although I have not included any "Excellent" ratings,
I feel fortunate at having such good treatment at my age (91 in December).
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Review from Audrey S (Sister of Resident) published on 1 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother has been a resident for nearly six months and previously had experience of several residential homes and respite care units. He rates this nursing home as good especially the care provided by the staff.
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Review from Lionel H (Relative of Resident) published on 24 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is well organised and the standard of cleanliness is excellent. The staff are smart, efficient, hardworking, kind and friendly to both residents and visitors alike.
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Current Review Score: 9.5 (9.494)

Overview of Review Score

The Review Score of 9.5 (9.494) out of 10 for Ledbury Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.494 for Ledbury Nursing Home is calculated as follows: ( (101 Excellents x 5) + (48 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 166 Ratings = 4.494
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ledbury Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jan 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Will

Will Dabengwa

Job Title: Nurse Joined: 2019

Wilbert relocated from Zimbabwe in 2019 when he was recruited by Shaw Healthcare.


Will completed his NMC registration in March 2020 and started working at Ledbury Nursing Home as an RGN nurse. Wilbert has progressed to Ledbury’s Clinical Lead.


His working week is split between a mixture of clinical nurse shifts & management days which he likes due to the variety of the 2 & he finds all aspects of his role really interesting & like that 2 days are never the same.


He enjoys working with such a variety of people and loves to help and support our residents so they can have the best quality of life they can. He says, "When I see those huge smiles, I feel joy that I am lucky to be a part of these people’s lives and make a difference to their wellbeing."

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ledbury Nursing Home to verify any information. View our terms and conditions. Ledbury Nursing Home has an Enhanced Service - more info.