Waterside Care Centre

Leigh Sinton, Malvern WR13 5EQ
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9.7 41 Reviews
  • Waterside Care Centre, Malvern
Waterside Care Centre specialises in care for advanced dementia, while also being fully equipped to provide a sensitive and professional palliative care service.

Carers are highly-trained and look to respect residents and their loved ones throughout all attributes of the service, promoting dignity and independence as much as possible.

The mission of all Minster Care Group accommodations is to provide a home that feels like home, without compromising on the quality of care.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Close to Local shops
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1000
  • Self-Funded Residential Dementia Care: from £1200
  • Self-Funded Nursing Care: from £1300
  • Self-Funded Nursing Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Dementia Care: from £1250
  • RESPITE Self-Funded Nursing Care: from £1300
  • RESPITE Self-Funded Nursing Dementia Care: from £1350

These prices are only a guideline, please contact Waterside Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Penelope Cottrill (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (46)

Parking

  • Private car park

Waterside Care Centre Reviews (41)

Total of 41, showing 41-41
9.7

Waterside Care Centre has a Review Score of 9.7 (9.747) out of 10, based on 16 reviews in the last 2 years. Over all time Waterside Care Centre has 41 reviews.

Overall Experience

  • 32
  • 7
  • 1
  • 0
  • 1

Date Published

41
1
9
16
25

Review from Angela H (Daughter of Resident) published on 16 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has final stages of dementia and has been cared for at Waterside for 2 years now. She is bed-ridden and has to be fed through a cup. However, the whole family are very satisfied with the attention and care shown to our lovely Mum.
My father visits most days and the caring staff there also end
up looking after him too as he tends to fuss over the love of his life all the time. Dad is very happy with everything about Waterside and describes it as a 5 star hotel.
We consider ourselves fortunate to have Mum there as we did visit lots of homes to check them out.
Lovely and clean, great location and gardens - just wish the car park was a little bigger!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Waterside Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.747 for Waterside Care Centre is calculated as follows: ( (144 Excellents x 5) + (37 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 186 Ratings = 4.747

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Waterside Care Centre is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Waterside Care Centre to verify any information. View our terms and conditions. Waterside Care Centre has an Enhanced Service - more info.