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Carers are highly-trained and look to respect residents and their loved ones throughout all attributes of the service, promoting dignity and independence as much as possible.
The mission of all Minster Care Group accommodations is to provide a home that feels like home, without compromising on the quality of care.
Care Provided by Waterside Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Close to Local shops
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Waterside Care Centre for full pricing details and T&Cs.
Contact Waterside Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Minster Care Group
- Private Owned
Person in charge
- Penelope Cottrill (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (47)
- Single Rooms with ensuite Wet Room (46)
Parking
- Private car park
Waterside Care Centre Reviews (48)
Waterside Care Centre has a Review Score of 9.6 (9.590) out of 10, based on 17 reviews in the last 2 years.
Over all time Waterside Care Centre has 48 reviews.
My dad was cared for at Waterside Care Centre for the last nine months of his life. Over a period of rapid decline in his cognitive and physical functioning, he was looked after with great expertise and compassion. The home is well managed; has a clear ethos; whoever you spoke to knew Dad well enough to give you an informed picture of his wellbeing (far from common!). Great sensitivity was shown in the terminal stages of his life by night staff, unit leaders, care staff, activities coordinator etc. It was a relief to know he was in good, safe hands. Waterside may lack very modern facilities but the standard of care is first-class.
Thank you for your comments. Very much appreciated. and I will pass them on to the staff.
My mother has been in Waterside for some years now. The staff coped really well with her aggressive stage, her falls, and now that she is bedridden, the care she receives is excellent. Great care is taken to protect her fragile body and delicate skin. During the lockdown, the staff arranged for us to talk to Mum via Zoom, and now that visits have resumed, they are providing tests and PPE for visitors. I really appreciate their care of my mother.
Thank you so much for your review, the staff really appreciate your kind words.
The care my wife received at Waterside during the sixteen months could not be faulted. All the staff were experts and solicitous in their various roles, not just with my wife but me too. The room and the general environment was warm, clean, airy and beautifully and colourfully decorated. I am grateful for all the love and care.
Waterside accomplishes a challenging task with expertise, care, and compassion. I believe that the secret of its success is sound and inspired leadership backed by a team of health professionals with many years of experience. I was impressed by the coordination and communication between the whole teams. I was left in no doubt that my mother's welfare was the focus of their concern and actions. We were helped immeasurably by the frank advice and kind interventions that allowed my Mother safety and medical care at a time when we were no longer in a position to provide it ourselves. For this to work there had to be implicit trust on both sides and we found ours to be rewarded by the difference and generosity of spirit shown by the staff and management of this exceptional home.
Clean and tidy everywhere. It is welcoming for residents and visitors alike.
Happy with the care and attention, have found the staff to be caring to residents' needs, a few more would make a difference. The sound of laughter can be heard together with a sense of fun, a good sign of a happy care home.
The manager and staff were very supportive of our mum and the family at this time of transition. As they learned the best way to manage mum, especially significant behavioural issues, she settled into the routine at Waterside.
One year on, mum's needs have changed and the staff have adapted their approach to accommodate her increased needs.
Management have continued to be supportive of the family through this.
My father visits most days and the caring staff there also end up looking after him too as he tends to fuss over the love of his life all the time. Dad is very happy with everything about Waterside and describes it as a 5 star hotel.
We consider ourselves fortunate to have Mum there as we did visit lots of homes to check them out.
Lovely and clean, great location and gardens - just wish the car park was a little bigger!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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