
Excellent quality of care from a team led brilliantly by the managerLiz(Daughter of Resident/Service User)

This care home is amazing. All staff are so kind and caringHolly W(Granddaughter of Resident/Service User)

I will never be able to thank them enough for how they looked after my dadDavid W(Son of Resident/Service User)

Excellent quality of care from a team led brilliantly by the managerLiz(Daughter of Resident/Service User)

This care home is amazing. All staff are so kind and caringHolly W(Granddaughter of Resident/Service User)

I will never be able to thank them enough for how they looked after my dadDavid W(Son of Resident/Service User)

Barchester Hollyfields Care Home is set overlooking Habberley Valley in the Wyre Forest District.
Its picturesque views coupled with its accessibility to nearby Bewdley Town Centre and Kidderminster make it a perfect location.
Hollyfields provide first-class 24-hour nursing and residential services for those living with Dementia.
A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person....
Care Provided by Barchester Hollyfields Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Hollyfields Care Home for full pricing details and T&Cs.
Contact Barchester Hollyfields Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Alison Moseley-Shaw (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (40)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (4)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors welcome at any time. To meet the Manager it is advisable to make an appointment.
Parking
- On site parking available
Barchester Hollyfields Care Home Reviews (93)
Barchester Hollyfields Care Home has a Review Score of 9.3 (9.333) out of 10, based on 10 reviews in the last 2 years.
Over all time Barchester Hollyfields Care Home has 93 reviews.
I have a great rapport with my supports and all others.
The activities they get up to look fantastic, especially over Christmas (the silent disco was amazing and made a great atmosphere).
I'd like to add how good they have been during this pandemic, being able to see my dad through video calls, which they've arranged is very comforting in making sure he's ok.
Overall - Thank you Hollyfields
I find your activity staff excellent and love some of your visiting singers and entertainers very good keep it up.
This care home is amazing. All staff are so kind and caring and make me and my family feel welcome every week we come. The service they give to my grandad is outstanding and would recommend to any family looking into care homes. Thank you.
My dad has been at Hollyfields for 5 years. Dad has been treated with respect and dignity. The staff are very good, friendly and approachable. Dad enjoys the activity room where it has been made into a sensory room. The food is homemade and Dad seems to enjoy his meals. The team at Hollyfields are dedicated to the residents and work hard.
My mam was a resident at Hollyfields for 3 years. In that time Mam had a good quality of life, getting up most days and being entertained by the staff and outside entertainment. Unfortunately, on 4th December 2019, she passed away aged 89 years. We suggested to the home to have Mams wake there and let her leave Hollyfields as it was her last home. They gave her a lovely send-off in a private room with access to the garden.
Lovely caring home for my friend's dad, staff are very welcoming and love all the activities that are available for the residents.
I feel perfectly happy visiting my husband in Hollyfields. The staff are all friendly, that also includes the cleaning staff. He has come on really well since being there and is taking all medication etc which I could not get him to take at home. He likes the musical mornings and afternoon. There is always something going on to keep him occupied. I also enjoy sitting with him and taking him for little walks. I'm made most welcome.
My view is that my father is well cared for his mental and physical state is well managed and monitored. The staff are very caring and switched on to his mobility and safety and diet they seem to make time even though busy to listen when he wishes to chat or has some concerns about things.
The people here are very nice.
The food has been excellent.
We are so lucky to have our relative in such a lovely home. He couldn't be in better hands. There is a man who is a star and remains a credit to the team. I would have no hesitation to recommend this home to anyone.
Thank you, Laura, for these lovely words. Thank you for allowing us the opportunity to take care of your father.
It has been a massive relief to witness an overall lift in standards of cleanliness we've also been advised of reviews on medication, weight and activity which for us have yielded amazing results.
I think there is still some room for improvement re facilities and decor/refurbishment. However, you can tell with the overall "more relaxed" and better cared for residents that results are evident
Thank you, Greg, for your comments. I am pleased to hear that the home has improved. We are continuing to work on the other improvements that you have commented on.
Any problems dealt with as soon as is possible.
Thank you, Lynne, for your lovely comments about the home. We are very grateful and it's our pleasure to look after your husband.
The staff are very helpful.
Thank you for taking the time to write this review. I am pleased to hear that the staff are supporting you and your mother.
From January - October 2017 there have been problems with Hollyfields in relation to management and care for my relative. Since October 2017 new management has been put in place and the care my relative has been receiving has improved. There has been in terms of basic personal care/hygiene/recording of documentation/recording of medication care plans and legal requirements. Generally, Hollyfields is improving and the staff are always helpful and professional.
Thank you, for this wonderful recommendation. I am pleased to hear that the home continues to improve and that you are happy with the service.
Excellent quality of care from a team led brilliantly by the manager. At what has been a very difficult time for us as a family, Hollyfields has been wonderful and continues to be a huge ongoing support.
Thank you Liz for such a wonderful review. We are pleased that we could help you through this difficult journey. It's a pleasure to work with your father.
Excellent changes made around the home making it more dementia friendly. Hollyfields Care Home is a great care home and I am extremely happy that my grandad is cared for here.
I regularly visit dad and have found that the last 6 months the care dad has received has improved and the staff all seem really happy. Really enjoyed our visits and dad is looking happy and well cared for better than when we first arrived. Credit to the new management.
Since the new manager took over some months ago, I have noticed a very dramatic difference in the nursing home.
It seems to have affected the care staff also. They were always pleasant to us, and seemed to care for my husband as best they could. It is also good to see care staff on hand in the dining room whilst patients are eating their food, it reduces the risk of 'choking' which we always worried about. I am so pleased with the changes being made and sincerely hope that it continues into the future.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (6)
- 04 Aug 2026
Back-to-Back Finalists! ?? For the second consecutive year, we’ve been shortlisted for two UK Customer Experience Awards: Best Customer Centric Culture (Large Organisation) and Customers at the Heart of Everything....
- 19 Jul 2026
???? Double Birthday Celebrations Today! ???? Today we celebrated not one, but two special birthdays! ?? William had a lovely day with his relatives, enjoying reading through his birthday cards...
- 19 Jul 2026
???? Double Birthday Celebrations Today! ???? Today we celebrated not one, but two special birthdays! ?? William had a lovely day with his relatives, enjoying reading through his birthday cards...
- 30 Jul 2026Organiser: Barchester Hollyfields Care Home
- 30 Jul 2026Organiser: Barchester Hollyfields Care Home
- 02 Aug 2026Organiser: Barchester Hollyfields Care Home
Awards / Recognitions (25)
- 15 Jul 2026Recipient: Barchester Hollyfields Care Home
- 13 Jun 2026Recipient: Barchester Hollyfields Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Hollyfields Care Home.
Meet the Team (20)

My journey in Healthcare began in 2004 when I graduated with a BSC (Hons) qualification. I started my career on an NHS ward, where I gained invaluable experience and honed my skills in patient care. Over time, I transitioned my skills into medical education, expanding my knowledge and expertise.
In 2016, I decided to explore new opportunities in private healthcare and accepted a role as Deputy Ward Manager. This experience allowed me to further develop my leadership abilities while continuing to prioritise the well-being of patients.
In 2022, I made the transition into a nursing home, taking on the role of Deputy Manager. Here, my passion for the well-being of both residents and staff truly flourished. It was a privilege to contribute to creating a supportive and nurturing environment for all.
In 2023, I was honoured to be promoted to General Manager, a role that allows me to lead with compassion and dedication. My commitment to the well-being of residents and staff remains at the forefront of everything I do, driving me to continually strive for excellence in care provision.
Outside of work, I'm a proud mum to four wonderful grown-up children and step-mum to two younger children. Family means everything to me, and I cherish the time we spend together. Being a Nanna to two wonderful grandsons brings me immense joy, and I treasure every moment with them.
In my free time, I love nothing more than going on holidays with my husband. Whether it's exploring new destinations or returning to our favourite spots, I find immense happiness in discovering new cultures, cuisines and experiences. Travelling allows me to unwind, recharge, and create lifelong memories.

Hello, my name is Rebecca Chelin. Originally from South Africa, I embarked on my nursing journey in 2012, specialising in oncology. With a passion for providing compassionate care, I transitioned to the UK in 2019, eager to continue to make a difference in the lives of others. Since joining the Hollyfields team in 2023, I've had the privilege of serving as a dedicated nurse, and I'm honoured to have been promoted to the role of Deputy Manager in 2024.
Outside of work, I find joy in being a mother to two wonderful boys, who continually inspire me to strive for excellence. In my leisure time, I indulge in my love for travel and immerse myself in the captivating world of literature.

Hello, my name is Dawn Williams and I began my career with Barchester Healthcare back in 2003 I've had various roles at Hollyfields and in 2023 I was promoted to Clinical Lead at Hollyfields.
I am committed to working collaboratively with colleagues to deliver person-centred care for residents with nursing dementia needs.

Hi, my name is Danielle and I started with Barchester back in 2004 as a care assistant, working my way up to a senior care assistant. After a while, I took on the home trainer role and completed my teaching qualification and assessors award (A1) and dementia specialist training. Then I got promoted to Team leader. I have also carried out the duties as an admin assistant within my time at Barchester. I was unit lead at Ivy House for 2 years. I have my level 2 and 3 in care.
I love my job and I am very passionate when it comes to care and looking after people. I am very committed to the delivery of high standards of care to our residents. As the Hollyfields home administrator, I look after all the financial aspects relating to running this beautiful home.

I have worked at Hollyfields since May 2022, I am dedicated to working alongside my colleagues to provide a person-centred care approach to individuals with nursing dementia needs.

Hi, my name is John and I have been part of the Barchester Hollyfields family since 2016. I have been supported to gain my NMC Pin through BHC. I love my role and being a registered nurse. I'm passionate about helping others, ensuring that the residents are well cared for.

Hi, my name is Kaylee and I joined the Hollyfields care team in February 2021. I love getting to know our residents and I'm extremely passionate about their continued wellbeing and life enrichment through tailored activities. I became part of the Activities team to develop more in this area and expand the type of fulfilling activities and events we provide.

Hello, my name is Thomas, and I've worked at Hollyfields Care Home since leaving college. I love to learn and develop. Working at Barchester, I have gained many new skills.

My name is Gemma, and I am the unit lead at Ivy House, part of Hollyfield's Care Home. I joined the team in January 2020. I have 24 years of care experience and have achieved my NVQ levels 2 & 3 in Health & Social Care and my level 5 in Management. I worked as a deputy manager in a previous care home.
I have a passion for delivering person-centred care and ensuring all of our residents' needs are met with dignity and respect.

Donna helps to lead the team of carers on the floor and works in conjunction with the nursing team to ensure person-centred care is delivered to our residents on a daily basis.

Anniesha is one of our senior carers, she is passionate about caring for residents living with dementia and has been an essential part of the Hollyfields team for over 18 years.

Claire has been a key member of the Hollyfields team since 2001 delivering excellent care to residents living with dementia.

Hi, my name is Victoria and I'm one of the care team here at Hollyfields. I love my role, being on hand to provide the care and continued safety and well-being our residents need.

My name is Nick I have been a care assistant here at Hollyfields since Jan 2023.

Hi, my name is Elizabeth and I've been a member of the care team here at Hollyfields since 2022. I'm part of a fabulous team, all the staff here are so supportive. It's a great place to work and an honour to care for our residents.

My name is Sarah I have been a care assistant here at Hollyfields since Aug 2015.

Hello, my name is David and I joined the Hollyfields team in 2023. I spent 42 years as a roofer/builder and a further 10 years as a Caretaker for Hume St Medical Practice, I enjoy being busy, and happy to work in and outdoors of the home if I'm not decorating you might find me in the garden tending to our beautiful grounds.

Hi, my name is Cheryl and I'm the Head of Housekeeping here at Hollyfields. I joined the team in March 2020 and absolutely loved caring for our resident's home environment. I'm passionate about their wellbeing, and ensuring they feel at home' at all times.

Hi, my name is Becky and I'm a member of the Housekeeping team here at Hollyfields. Our residents make me smile every day and it's a pleasure to support their ongoing well-being.

Hello. My name is Elizabeth and I'm a member of the Housekeeping team here at Hollyfields care home. I've worked here since August 2022 and love my job, being able to provide a clean and safe environment for our residents is a pleasure and working in a home with such a fabulous atmosphere is a delight.
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