Moundsley Hall Care Village

Walkers Heath Road, Birmingham B38 0BL
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9.3 83 Reviews
  • Moundsley Hall Care Village, Birmingham
Moundsley Hall Nursing and Residential Home provide a range of Care needs such as; Nursing, Nursing-dementia, Residential, Physical Disability Care and Younger Adults within the Birmingham and Kings Norton area.

Moundsley Hall Care Village is a purpose built development committed to providing professional and respectful care. They have been operating from a Kings Norton location for 20 years. Newly constructed homes consist of 24 sq meter rooms, the largest in the area.

The care village is set in six acres of tranquil secluded landscaped gardens. It’s a unique location, accessed by a tree-lined avenue, provides a country setting whilst enjoying the amenities of an urban location.

If you require any further information then please get in contact with their Admissions Team by phone or visit the website.
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Care Provided by Moundsley Hall Care Village

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Moundsley Hall Care Village to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Moundsley Hall Care Village to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Debi Rogers (Head of Operations)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (15)

Visiting

  • Welcome friends and family, no restrictions on visiting. Moundsley Hall Care Village do ask that you respect meal - times.

Parking

  • Ample free parking on site

Moundsley Hall Care Village Reviews (83)

9.3

Moundsley Hall Care Village has a Review Score of 9.3 (9.347) out of 10, based on 19 reviews in the last 2 years.
Over all time Moundsley Hall Care Village has 83 reviews.

Overall Experience
  • 60
  • 18
  • 2
  • 0
  • 3
Date Published
  • 83
  • 6
  • 9
  • 19
  • 64
Reviewer Connection to Moundsley Hall Care Village
  • 29
  • 22
  • 7
  • 5
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 83, showing 81-83
Review from Antonia (Daughter-in-law of Resident) published on 30 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I researched care homes in and around Kings Heath and drew up a shortlist. I rang Moundsley Hall and was put through to the Finance and Payroll Administrator who was handling admissions, and from that first phone call my gut instinct told me this could be the one. When we went to visit the home the
reception from the Buckingham House Manager and her staff was exceptional. My mother-in-law moved in and although her stay was on short the care she received was second to none. I can't rate the home highly enough for the service they gave. Thank you so very much.
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  • Treated with Dignity
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  • Value for Money
Review from S M (Wife of Resident) published on 24 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall my experience has been satisfactory. There have been issues which have been dealt with as they arrive. The permanent staff do a very good, although difficult, job, I would like to see less use of agency staff as the permanent staff have a relationship with my husband which is so important.
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  • Treated with Dignity
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Review from Amanda F (Granddaughter of Resident) published on 12 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan is well cared for, and is happy and content living in Buckingham House of Moundsley Hall.
The staff are lovely and there seem to be plenty about when needed.
Nothing is too much trouble for them and my Nan speaks highly of the staff as well as the home.
Everyone seems well trained, and the
home has a very 'homely, safe' feeling.
I enjoy visiting my Nan, although we live 100 miles away! Well done to you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Value for Money
Current Review Score: 9.3 (9.347)

Overview of Review Score

The Review Score of 9.3 (9.347) out of 10 for Moundsley Hall Care Village is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.422 for Moundsley Hall Care Village is calculated as follows: ( (133 Excellents x 5) + (58 Goods x 4) + (25 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 223 Ratings = 4.422
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Moundsley Hall Care Village is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Mar 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

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Kiran Kaur

Job Title: Admissions Advisor Joined: 2024

Hi, I'm Kiran, and I joined Moundsley in 2024 as an Admissions Officer. I'm here to make the transition into our care as smooth and stress-free as possible for residents and their families.


I understand that choosing the right care home is a big decision, and I'm always happy to provide guidance and offer support every step of the way. Whether you're looking for short-term respite, long-term nursing care it specialist support, I'll work closely with you to understand your needs and ensure a seamless admission process.


I focus on clear communication and attention to detail to make sure families feel supported and reassured. My goal is to help people find the right care solution with warmth and understanding, ensuring that every new resident feels welcome and valued from day one.


If you'd like to learn more about Moundsley or discuss admissions, feel free to reach out- I'm always happy to help!

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Demi Whiston

Job Title: Wellbeing Co-ordinator Joined: 2025

Demi joined the team in 2018 and quickly became a popular member of staff. Demi moved from care to the Activity team after displaying a keen interest in wanting to enhance the day-to-day quality of life for our residents.


Demi is an exceptional member of the team who works tirelessly to ensure our residents have the best day possible. Person centring all activities, often having several activities going at the same time ensuring the maximum amount of participants can enjoy the day. Demi does not forget those who are unable to join the communal areas, she will take the activity to them! Demi is well organised and plans ahead for all relevant celebrations, birthdays, anniversaries, Christmas, and easter, all are made special because of the hard work and compassion Demi has applied to her role. Her ability to connect with the residents is a special skill and her dedication to delivering fun, laughter, memories and much more is something to be proud of.


Some comments from seniors and colleagues:
“Demi is hard working, compassionate and no matter how busy her day is, she always has a smile on her face”
“Demi is a lovely person, kind and caring”
“In my years of experience working within this industry, Demi is one of the best activity co-ordinators I have seen”
“We are proud to have Demi on our team and look forward to celebrating more milestones and achievements with her in the future. Well done Demi!”

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