Moundsley Hall Care Village

Moundsley Hall Care Village, Walkers Heath Road, Birmingham B38 0BL

Moundsley Hall Care Village, Birmingham, Worcestershire
Moundsley Hall Care Village, Birmingham, Worcestershire
Moundsley Hall Care Village, Birmingham, Worcestershire

Moundsley Hall Nursing and Residential Home provide a range of Care needs such as; Nursing, Nursing-dementia, Residential, Physical Disability Care and Younger Adults within the Birmingham and Kings Norton area.

Moundsley Hall Care Village is a purpose built development committed to providing professional and respectful care. They have been operating from a Kings Norton location for 20 years. Newly constructed homes consist of 24 sq meter rooms, the largest in the area.

The care village is set in six acres of tranquil secluded landscaped gardens. It’s a unique location, accessed by a tree-lined avenue, provides a country setting whilst enjoying the amenities of an urban location.

If you require any further information then please get in contact with their Admissions Team by phone or visit the website.

Group: Moundsley Hall Ltd

Person in charge: Mary Webb (General Manager)

Local Authority / Social Services: Worcestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 65 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Challenging Behaviour

Admission Information: Ages 18+.

Single Rooms: 65

Rooms with ensuite WC: 65

Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visiting is daily from 10.00 am until 8.00pm. Visiting outside these hours by prior arrangement.

Parking:

Ample free parking on site

Latest Care Quality Commission* Report on Moundsley Hall Care Village: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.2 Moundsley Hall Care Village has a Review Score of 8.2 (8.242)

The Review Score of 8.2 (maximum of 10) for Moundsley Hall Care Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Moundsley Hall Care Village in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.511 for Moundsley Hall Care Village is calculated as follows: ( (27 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 47 Ratings = 4.511

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.731 Points relating to the number of positive Reviews for Moundsley Hall Care Village is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 13 positive Reviews (65 registered maximum number of service users ÷ 5). 3 Reviews ÷ 13 Target = 0.231

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Moundsley Hall Care Village?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Moundsley Hall Care Village

  • Daughter-in-law of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Wife of Resident/Service User
    1

I researched care homes in and around Kings Heath and drew up a shortlist. I rang Moundsley Hall and was put through to the Finance and Payroll Administrator who was handling admissions, and from that first phone call my gut instinct told me this could be the one. When we went to visit the home the reception from the Buckingham House Manager and her staff was exceptional. My mother-in-law moved in and although her stay was on short the care she received was second to none. I can't rate the home highly enough for the service they gave. Thank you so very much.

How likely would you be to recommend Moundsley Hall Care Village? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My Nan is well cared for, and is happy and content living in Buckingham House of Moundsley Hall.
The staff are lovely and there seem to be plenty about when needed.
Nothing is too much trouble for them and my Nan speaks highly of the staff as well as the home.
Everyone seems well trained, and the home has a very 'homely, safe' feeling.
I enjoy visiting my Nan, although we live 100 miles away! Well done to you all.

How likely would you be to recommend Moundsley Hall Care Village? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall my experience has been satisfactory. There have been issues which have been dealt with as they arrive. The permanent staff do a very good, although difficult, job, I would like to see less use of agency staff as the permanent staff have a relationship with my husband which is so important.

How likely would you be to recommend Moundsley Hall Care Village? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My wife is a resident in a dementia unit at the above nursing home. I visit every day. The unit is very clean, pleasant room and well appointed. There are an ample number of carers on duty at all times with a trained nurse always available. Without exception, the staff are well trained, patient and efficient. Th equipment provided, wheelchairs, hoists etc are ample and well maintained. In my opinion the level of overall care at this home is exceptional.

How likely would you be to recommend Moundsley Hall Care Village? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

November 2013

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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