Norton Hall Nursing Home

Woodbury Park, Norton, Worcester WR5 2QU
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9.5 61 Reviews
  • Norton Hall Nursing Home, Worcester
Norton Hall is a well-regarded 31 bed Care Home offering residential and nursing care. Whether you’re looking for temporary or long-term care or care for a loved one living with dementia, Norton Hall has something to suit. They are situated in a quiet rural setting just a couple of miles from Worcester surrounded by gardens and pleasant scenery.

They provide a comfortable and welcoming environment with a wide range of social activities, supported by a dedicated and fully trained staff team of nurses, care, activities and catering/housekeeping staff.

There are a variety of tastefully decorated rooms. There’s an option of en-suite or non-en-suite rooms and a limited amount of shared rooms for married couples. They offer long-term placements, palliative care, respite services and day care.

For more information please contact for a friendly chat, coffee or call in at any time.
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Care Provided by Norton Hall Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1300
  • Self-Funded Residential Dementia Care: £950 – £1300
  • Self-Funded Nursing Care: £950 – £1300
  • Self-Funded Nursing Dementia Care: £950 – £1300
  • RESPITE Self-Funded Residential Care: £950 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1300
  • RESPITE Self-Funded Nursing Care: £950 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £950 – £1300

Final fees are agreed following assessment and are based on needs and the specific room we have available.

These prices are only a guideline, please contact Norton Hall Nursing Home to find out the exact price for your requirements.

Contact Norton Hall Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Norton Hall Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Norton Manor Care Ltd
  • Privately Owned

Person in Charge

  • Kelly Gillett (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (15)
  • Couples/Companion Rooms (8)
  • Single Rooms with Ensuite Wet Room (15)
  • Couples/Companion Rooms with Ensuite Wet Room (8)

Visiting

  • Visitors welcome at any time, ring the front doorbell and a member of staff will attend as soon as possible. Alternatively, during office hours come to the portacabin office opposite the main building and one of management and administration team will assist.

Parking

  • When approaching the care home follow the drive around to the front of the building where there is ample parking.

Norton Hall Nursing Home Reviews (61)

9.5

Norton Hall Nursing Home has a Review Score of 9.5 (9.460) out of 10, based on 9 reviews in the last 2 years.
Over all time Norton Hall Nursing Home has 61 reviews.

Overall Experience
  • 49
  • 11
  • 1
  • 0
  • 0
Date Published
  • 61
  • 2
  • 5
  • 9
  • 52
Reviewer Connection to Norton Hall Nursing Home
  • 30
  • 15
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Jacky N (Daughter of Resident) published on 3 September 2015 Submitted via Website • Report
Overall Experience 4.0 out of 5
It is a friendly and welcoming environment and the staff keep the residents at the heart of all they do. Any issues are addressed quickly. Residents are enabled to take part in various activities which have improved and increased over recent months.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.460)

Overview of Review Score

The Review Score of 9.5 (9.460) out of 10 for Norton Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.760 for Norton Hall Nursing Home is calculated as follows: ( (80 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 104 Ratings = 4.76
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Norton Hall Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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