Rashwood Care Home

Wychbold, Droitwich WR9 0BP
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9.8 72 Reviews
  • Rashwood Care Home, Droitwich
Set amidst the picturesque Worcestershire countryside, Rashwood is a elegant home known for its warmth and community spirit. With 53 comfortable rooms, the home provides exceptional residential, nursing an palliative care, alongside short stay and respite care options. Rashwood’s stunning grounds include beautifully landscaped gardens and quiet seating areas that offer residents a peaceful retreat. Well-furnished interiors and a licensed bar add to the home's atmosphere. Social interaction is at the heart of life here, with a varied activities calendar including gardening, live entertainment, and local excursions. Mealtimes are a celebration of fine dining, with seasonal and celebratory menus created to delight. The dedicated team ensures that every resident experiences the love, laughter, and care that make Rashwood truly special.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 53 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600

Fee rates are dependent upon the type of stay . Level of care is determined by a full pre admission assessment.

These prices are only a guideline, please contact Rashwood Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Rachel Wilson (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (53)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors welcome

Parking

  • On site parking available

Rashwood Care Home Reviews (72)

9.8

Rashwood Care Home has a Review Score of 9.8 (9.822) out of 10, based on 25 reviews in the last 2 years.
Over all time Rashwood Care Home has 72 reviews.

Overall Experience
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Date Published
  • 72
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Reviewer Connection to Rashwood Care Home
  • 27
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Total of 72, showing 41-60
Review from Marian R (Wife of Resident) published on 28 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The wheelchair issue for my husband is still outstanding due to the COVID situation. I look forward to resolving this in the near future. You have all done remarkably well during these difficult times. Many thanks.
Reply from Helen Grice, General Manager at Rashwood Care Home

Thank you for taking the time to send a review of our care.

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Review from Prue P (Daughter of Resident) published on 4 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When it became clear that my mother could no longer manage on her own, we were very pleased that Rashwood could look after her. The team is excellent. The staff are friendly, efficient and high standards of both personal and emotional care are given. My mother has said on several occasions "I'm being
beautifully looked after". I last saw her on January 3rd 2021, her 100th birthday, behind a screen with microphones because of Covid. I have complete confidence in Rashwood.
Reply from Helen Grice, General Manager at Rashwood Care Home

Thank you for your very kind words - your mother thoroughly enjoyed her 100th birthday and I'm so pleased you appreciated our visiting room with its sealed, ultra-safe environment.

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Review from John D (Son of Resident) published on 9 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home's philosophy is "exceptional care for the individual" and I saw that in action in every contact I had with the home during the 8 months my father lived there. Everyone working there showed their personal commitment to treating Dad as an individual, with care, compassion and respect for
him, and for my sister and I in our dealings with the home. To achieve this level of care even through the incredibly difficult times of the Covid pandemic is very impressive. During his stay, Dad moved from a room in the residential wing to one in the nursing unit for his last few months, and he experienced a uniformly high standard of care across the board. The staff of all grades, roles and responsibilities were very supportive to me during the final sad weeks of Dad's life, which I much appreciated. If I ever have to go into a care home I would like it to be Rashwood!
Reply from HELEN GRICE, General Manager at Rashwood Care Home

Thank you for your very kind words. We continue to strive to always give the highest standards of care at all times.

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Review from Lindsey W (Daughter of Resident) published on 4 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so very thankful to the team for their total dedication and care for mum, particularly over recent months. They have gone above and beyond to ensure that she is safe, against all odds. It was a delight to finally make the journey down from Scotland to visit this week, and to see that the procedure
and mum's protection whilst I was there were carried out to the highest standard. It can't have been easy for any of the staff to have gone through the last five months; words are just not enough to express how thankful I am. The road ahead may bring real difficulties, but I feel confident in the team and their professionalism. With sincere thanks.
Reply from Helen Grice, General Manager at Rashwood Care Home

Thank you. It has been a testing few months for all, your support is greatly appreciated.

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Review from Iain A (Son of Resident) published on 17 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience of Rashwood Care Home has been nothing but excellent. My mother has been residing at Rashwood for a number of years and her care has always been of the highest order. Nothing is too much trouble for the staff, no matter from what department. The procedures for visiting in the current
situation are very rigid and rightly so, and will only be relaxed when the situation permits. I would without hesitation, unreservedly recommend Rashwood to anyone considering care for their relative(s).
Reply from Helen Grice, General Manager at Rashwood Care Home

Thank you for your very kind review. The present climate remains challenging but all the staff are working very hard to keep all the residents as safe as possible.

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Review from Michelle (Daughter of Resident) published on 9 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rashwood Care Home is a truly wonderful place! My father has lived here for the past 2 years and it has surpassed all our expectations. All the staff are friendly, dedicated and professional. The home has a lovely, friendly atmosphere and is spotless. The food is nutritious and the entertainment is
excellent. My father particularly enjoys spending time in the beautiful gardens. It was reassuring to us that our father has been in very safe, caring hands during the Covid-19 pandemic. Thank you Rashwood.
Reply from Helen Grice, General Manager at Rashwood Care Home

Thank you for your kind comments. We all continue to strive to only give the best care at all times.

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Review from Graham S (Son of Resident) published on 8 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very impressed with the care given to my stepmother during the Covid-19 crisis. Despite the home having a resident with the virus after a hospital visit the staff have managed to prevent other residents from contracting the disease.
When visiting was prohibited the staff facilitated contact
by taking a mobile phone to my stepmother and also arranged a video call so that we could see each other.
When visiting restarted the procedure was very secure with timed arrival, hand hygiene and meeting via an open door in order that I stayed in the open air.
Reply from Helen Grice, General Manager at Rashwood Care Home

Thank you for your kind review - it is reassuring that you agree we have our current visiting arrangements correct and we are keeping the residents safe.

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Review from J N (Daughter of Resident) published on 7 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The anguish and devastation endured by care homes during quarter one and quarter two of 2020 needs no further detail here and Rashwood Care Home was not immune to the traumatic impact of Covid 19. Rashwood management and nursing staff acted immediately and my mother was one of a few residents who had
to isolate as a precaution for 14 days. This was a very hard time that was softened by the brave nurses, carers and managers who continued to do their jobs diligently and wholeheartedly whilst obviously having their own family health worries. Nothing has been too much trouble. The stress of lockdown has been mitigated for Mum and her family as we were/are confident that Mum is in very caring and competent hands. We cannot say thank you enough.
Reply from Helen Grice, General Manager at Rashwood Care Home

Thank you. The last few months have been a very worrying time for everyone, but pulling together as a team has meant we have got through the current crisis so far. Myself and the staff take great pride in the care we deliver to our residents.

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Review from Jo B (Daughter of Resident) published on 7 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to Rashwood Care Home on respite after a fall, having been dead against going into any kind of care home, with a couple of weeks she decided that she liked it there and would like to stay. The staff are extremely friendly and caring and this helped mum to settle in easily. She loves the
activities and the social events and enjoys mixing with the other residents at mealtimes and in the beautiful garden. The food is excellent and very nourishing and mum's overall health has improved greatly because of it.
Over the coronavirus pandemic, the home has managed the situation very well and taken care to keep the infection away from the residents by following strict government guidelines and following social distancing. We are extremely grateful that these measures have kept mum safe and well.
I have absolutely no hesitation in recommending Rashwood as a wonderful place for your loved one to spend their twilight years - it's a real treasure.
Reply from Helen Grice, General Manager at Rashwood Care Home

Thank you for your kind review- I'm so pleased your Mum is so settled and happy.

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Review from Amy H (Granddaughter of Resident) published on 7 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Incredible care provided for my Grandmother. The staff are exceptional and go above and beyond. I couldn’t wish for my Grandmother to be in a better place. Thank you to everyone at Rashwood for your kindness and compassion.
Reply from Helen Grice, General Manager at Rashwood Care Home

Thank you for your very kind review of Rashwood. I am very proud of the staff.

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Review from John D (Son of Resident) published on 25 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are exemplary and are the very best advert for Rashwood. The facilities are also excellent and very well maintained.
It is a very nice place to be if this level of care is needed, the staff work hard at making life as normal and enjoyable as possible.
Reply from Helen Grice, General Manager at Rashwood Care Home

Thank you for your kind words - it's always a team effort, everyone plays their part in trying to ensure the residents are happy here.

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Review from G O (Resident) published on 24 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff in every area are absolutely fantastic. Nothing is too much trouble. It is a joy to be here.
Reply from Helen Grice, General Manager at Rashwood Care Home

Thank you for your very kind review. Your connections to Rashwood go a long way back I know, and I'm sure it's been nice to see some of the same staff still here from when we looked after your mother.

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Review from Carol (Daughter of Resident) published on 19 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been living at Rashwood since January 2020. She was immediately made to feel welcome and to our surprise, she decided that she wanted to stay. For many years before she had struggled at home and I think the care and activities at Rashwood made her realise she could relax and enjoy being looked
after.
Mum made some friends and loved the music and other activities put on by the home. It is down to the strict isolation and care that has allowed Rashwood residents to survive the COVID 19 pandemic. Although Mum has missed the social interaction during this time the carers have been very kind and Mum has told me how she gets on well with all the caring staff.
I can thoroughly recommend this home as it has a family feel, good food according to Mum and lovely grounds with a resident peacock. Thank you Rashwood for keeping Mum safe and content.
Reply from Helen Grice, General Manager at Rashwood Care Home

Thank you for your kind review. I feel assured that we have 'got things right' during this very trying and stressful time.

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Review from Heidi W (Granddaughter of Resident) published on 26 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad spent time in Rashwood for respite following a knee replacement. Unfortunately during that period of time my nan also died. The care and compassion that everybody there showed to my grandad and the family was exceptional. He couldn't have been in a better place at such an upsetting time.
I cannot thank everybody enough, from the reception staff, cleaners, handyman, health care assistants, nurses and entertainment staff. You all do an incredible job.
Reply from Helen Grice, General Manager at Rashwood Care Home

Thank you for the very kind review, it was a pleasure to look after your Grandad and it is lovely that he returns regularly to see and have lunch with his friends here.

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Review from Alison A (Daughter-in-law of Resident) published on 20 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had the pleasure of visiting Rashwood at least weekly for over three years. The care at all levels is excellent including the extras such as entertainment and hairdressers. The staff keep you informed and are quick to respond when there is sudden deterioration. I would thoroughly recommend the
nursing care.
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Review from P W (Son of Resident) published on 20 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A major step-up from all other care homes that we have seen and experienced.
This is "home" for my father.
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Review from T G (Son of Resident) published on 21 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are most helpful.
Reply from HELEN GRICE, General Manager at Rashwood Care Home

Thank you for your response. We are very proud of the care we deliver here at Rashwood.

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Review from Patricia B (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Rashwood Care Home residential wing in May 2018. We were very pleased with the overall impression and its excellent grounds. Unfortunately, for her own health reasons, she was unable to take full advantage of the range of activities or fully use the available facilities. Following
a stroke, she moved into the nursing wing until her death a week later. It was at that point that the care and support became excellent. I cannot praise the staff enough for the support they gave me at such a difficult time.
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Review from A W (Power of Attorney of Resident) published on 17 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleasant, relaxing and caring environment.
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Review from Sheila C (Resident) published on 18 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very friendly and homely atmosphere with a very efficient and helpful staff.
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Current Review Score: 9.8 (9.822)

Overview of Review Score

The Review Score of 9.8 (9.822) out of 10 for Rashwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.822 for Rashwood Care Home is calculated as follows: ( (244 Excellents x 5) + (36 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 287 Ratings = 4.822
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rashwood Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Rachel

Rachel Wilson

Job Title: General Manager Joined: 2025

Rachel is a Registered Nurse with over 35 years’ experience caring for others.


Before joining Rashwood, Rachel worked as a Registered Manager in the Worcestershire area, where she cared for residents with diverse individual needs. Taking up this frontline position at Rashwood, Rachel continues to build on the home’s excellent reputation, embedding its core values to ensure each resident’s needs are met with dignity, respect and compassion


Rachel and her committed team create a warm and nurturing environment founded on an open-door policy that fosters communication and trust. Her collaborative approach creates a welcoming and supportive community for residents, staff and families.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rashwood Care Home to verify any information. View our terms and conditions. Rashwood Care Home has an Enhanced Service - more info.