Tutnall Hall Nursing Home

Tutnall Lane, Tutnall, Bromsgrove B60 1NA
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10 286 Reviews
  • Tutnall Hall Nursing Home, Bromsgrove
Tutnall Hall Care Home is an award-winning Nursing Home on the outskirts of Bromsgrove with an outstanding local reputation for high quality nursing care. They have been awarded the Gold Standard Framework (GSF) for their dedication to personalised care.

At Tutnall Hall they have a dedicated and passionate team providing outstanding personalised nursing care to individual requirements and go the extra mile to ensure a caring, safe and friendly home-from-home environment.

They invite you to come and see their amazing nursing home for yourself and to discuss your requirements with the friendly team.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Mercy Johnson (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (1)

Visiting

  • Open 24 x 7 for visiting relatives / friends

Parking

  • On-site parking for visitors.

Tutnall Hall Nursing Home Reviews (286)

Total of 286, showing 181-200
10

Tutnall Hall Nursing Home has a Review Score of 10 (9.999) out of 10, based on 132 reviews in the last 2 years. Over all time Tutnall Hall Nursing Home has 286 reviews.

Overall Experience

  • 281
  • 4
  • 1
  • 0
  • 0

Date Published

286
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154

Review from J B (Daughter of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother sadly passed away on the 30th of August. The staff were very caring and supportive to the family during her last hours and have always shown a high level of care and concern for our well being

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Review from E M L (Wife of Resident) published on 12 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tutnall Hall has been very good. Nothing to say only the staff and everyone have been wonderful. My husband would not have better attention anywhere he went. Thank You.

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Review from Martin N (Son-in-law of Resident) published on 18 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasant surroundings. Cheerful staff. Every appears happy.

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Review from T M (Son of Resident) published on 18 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is resident here and is being well cared for an looked after. What I've seen, the home is well run and looked after, cleaned. A lovely care home for the elderly.

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Review from L M (Daughter of Resident) published on 1 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attentive, caring staff. Welcoming atmosphere. Good accommodation, well maintained. Kept well informed about Mum's condition by staff and GP.

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Review from H D (Wife of Resident) published on 19 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has only here a short time. Very pleased with his care staff. They are efficient and pleasant.

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Review from M G (Son of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always extremely friendly.
Mom says the staff always help her and talk to her.
She likes the food.

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Review from K S (Daughter of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff go above and beyond to care for mum and all other residents. Nothing is too much trouble. Care and support is excellent.

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Review from D J (Husband of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very clean and tidy with nice gardens.
The management and all staff are friendly and efficient and very good at their jobs.
I have no complaints whatsoever.

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Review from A S (Daughter of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Taking a family member to a nursing home is upsetting but when you walk into Tutnall Hall the friendly and homely atmosphere is so good it helps to reassure you they will be looked after.
I cannot fault Tutnall, it is a wonderful place with lovely staff.

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Review from A S (Son of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tutnall is a wonderful care home. Dad was very happy here. The whole team from management down could not be nicer.

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Review from E V (Daughter-in-law of Resident) published on 5 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff has always been very friendly and kind whenever we have visited. The residents look well cared for and there is always a warm welcome when we arrive.

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Review from J S (Great-Niece of Resident) published on 5 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Understanding staff who settled family members in well.

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Review from L H (Granddaughter of Resident) published on 5 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Tutnall are very caring and kind and I always feel assured that my Nan is in very safe hands.

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Review from S B (Friend of Resident) published on 5 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time we have visited our friend, we have always found her to be well cared for and the staff very friendly and caring.

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Review from B O (Son-in-law of Resident) published on 5 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking at several homes we decided Tutnall Hall would be ideal for my father in law. Although it was for a very short time due to him passing away, we felt a lovely warm feel to the place. Staff very friendly from the management, nurses, cleaners and maintenance staff and the room colours gave
a nice feel to the place. It was just a great pity he couldn't have had more time with us and Tutanll Hall.

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Review from Margaret H (Wife of Resident) assisted by family/friend published on 18 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind and friendly staff. Nothing is too much trouble. Excellent room.

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Review from J W (Relative of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall settled family in very well.

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Review from M W (Niece of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my aunt and uncle have been here since September and both settled well. The staff have been attentive and listened to their needs. We have been very pleased with everything.

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Review from J M (Daughter of Resident) published on 8 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home with caring and efficient members of staff. Lovely programme of activities and entertainment for residents.
Very friendly and welcoming.

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Current Review Score: 10.0 (9.999)

Overview of Review Score

The Review Score of 10 (9.999) out of 10 for Tutnall Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 132 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 132 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.999 for Tutnall Hall Nursing Home is calculated as follows: ( (1581 Excellents x 5) + (2 Goods x 4) ) ÷ 1583 Ratings = 4.999

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tutnall Hall Nursing Home is based on 132 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 132 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (19)

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