Tutnall Hall Nursing Home

Tutnall Lane, Tutnall, Bromsgrove B60 1NA
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10 286 Reviews
  • Tutnall Hall Nursing Home, Bromsgrove
Tutnall Hall Care Home is an award-winning Nursing Home on the outskirts of Bromsgrove with an outstanding local reputation for high quality nursing care. They have been awarded the Gold Standard Framework (GSF) for their dedication to personalised care.

At Tutnall Hall they have a dedicated and passionate team providing outstanding personalised nursing care to individual requirements and go the extra mile to ensure a caring, safe and friendly home-from-home environment.

They invite you to come and see their amazing nursing home for yourself and to discuss your requirements with the friendly team.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Mercy Johnson (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (1)

Visiting

  • Open 24 x 7 for visiting relatives / friends

Parking

  • On-site parking for visitors.

Tutnall Hall Nursing Home Reviews (286)

Total of 286, showing 61-80
10

Tutnall Hall Nursing Home has a Review Score of 10 (9.999) out of 10, based on 132 reviews in the last 2 years. Over all time Tutnall Hall Nursing Home has 286 reviews.

Overall Experience

  • 281
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Staff are always polite, helpful and welcoming. The care home itself is beautiful and always spotlessly clean. Most importantly though, my nan has been so well looked after here and we are very grateful for all the staff's love and care.

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Overall Experience  Overall Experience 5.0 out of 5

My best friend's mother has been in the home for some time now and she is receiving superb care and attention. We would like to thank you all for continuing to look after her. Many thanks.

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Overall Experience  Overall Experience 5.0 out of 5

Auntie is always very happy and cheerful etc. and seems very happy and settled. She is always very clean and tidy. There seems to be fun activities for the residents.

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Overall Experience  Overall Experience 5.0 out of 5

Very kind, very good place. Clean. Helpful staff. Very helpful. Very happy with how my brother is looked after. Keep up the good work.

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Overall Experience  Overall Experience 5.0 out of 5

Mom has been a resident for over 4 years. In that time the staff have looked after her really well. They are kind and attentive and she is kept warm and well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

Care home is fantastic. Staff very friendly.

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Overall Experience  Overall Experience 5.0 out of 5

The care home and the staff are all wonderful. Mom is very happy here and well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely, caring staff looking after my aunt towards the end of her life. Compassionate.

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Overall Experience  Overall Experience 5.0 out of 5

I know my friend is very happy here. She has told me the staff are very good. They welcome us every time we come visit, it is a super place.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for taking the time to provide valuable feedback about our home and staff.

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Overall Experience  Overall Experience 5.0 out of 5

I feel happy and safe. My favourite thing is the food, especially the puddings.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for taking the time to write a review. We appreciate your comments.

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Overall Experience  Overall Experience 5.0 out of 5

Mum came to Tutnall Hall Nursing Home in August 2024 and from the moment she arrived she settled really well. The nursing staff and management team are all excellent and give the very best care with kindness and compassion. I am delighted to recommend this home to anyone who is thinking of a home for
a dear relative.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you so much for your heartfelt review. Our nursing staff and management team strive to provide the highest level of care with kindness and compassion. Thank you again for your kind words.

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Overall Experience  Overall Experience 5.0 out of 5

Tutnall Hall Nursing Home has been amazing with my grandad. Nothing is too much trouble and all staff are polite, welcoming and happy to see you. I'm happy to know my grandad is well looked after and cared for. Thank you.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for your kind words. Our nursing staff and management team strive to provide the highest level of care with kindness and compassion.

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Overall Experience  Overall Experience 5.0 out of 5

Great care for my elderly grandma. Kind and compassionate. We've been very happy with everything.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for taking the time to leave such a thoughtful review of our care home.

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Overall Experience  Overall Experience 5.0 out of 5

Friendly and helpful staff took great care of my mother and were very helpful in managing her medical needs with us.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for your review of our care home. we provide the highest quality of care and comfort for all our residents and knowing that we've made a difference for your loved one truly encourages us to keep improving.

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Overall Experience  Overall Experience 5.0 out of 5

The resident is a friend of many years. We started work together when we were 15 years old.
She wanted to come to the home as she used to come see a friend many years ago.
The home is a lovely place - very happy to be here and being cared for.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you so much for the detailed review of our care home. We're always here to help.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law receives excellent care, the staff are very friendly, helpful and always available to help.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for sharing this positive review. It truly encourages us to keep improving.

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Overall Experience  Overall Experience 5.0 out of 5

We have been more than pleased with the care our mum has received at Tutnall Nursing Home. The home is beautifully cared for, staff always kind and attentive. Mum is looked after with care and dignity.
We feel truly blessed to have found this care home for our Mum.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for choosing us for your Mum. We're glad to hear your experience has been so positive.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly and helpful. Management is approachable and happy to update on the medical condition of my mum-in-law.
Although my mum-in-law can't eat much, food sampled she describes as flavoursome.
Tutnall made her 94th birthday special with decorations and a birthday cake. Staff sang Happy
Birthday along with the family.
The home is in a lovely setting. Would recommend Tutnall.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

We very much appreciate your comments regarding your mum-in-law's stay at Tutnall. We're glad to hear that you were satisfied with your home.

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Overall Experience  Overall Experience 5.0 out of 5

I am happy with the care I have received. All the staff are very helpful and friendly.

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Overall Experience  Overall Experience 5.0 out of 5

Pleased with the ratio of staff to residents. Good facilities and equipment to help with care. Attentive staff. Good relative communication.

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Current Review Score: 10.0 (9.999)

Overview of Review Score

The Review Score of 10 (9.999) out of 10 for Tutnall Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 132 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 132 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.999 for Tutnall Hall Nursing Home is calculated as follows: ( (1581 Excellents x 5) + (2 Goods x 4) ) ÷ 1583 Ratings = 4.999

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tutnall Hall Nursing Home is based on 132 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 132 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (19)

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