Elmhurst Care Home

Armoury Lane, Prees, Whitchurch SY13 2EN
Review Us
Top 20 carehome certificate
10 61 Reviews
  • Elmhurst Care Home, Whitchurch
Elmhurst Nursing Home is a comfortable accommodation, situated in scenic grounds, that makes the most of a professional care team in order to achieve personalised results.

The team are experienced in the care needs of older people, with general or dementia nursing needs, all services carried out in a way that respects privacy and dignity.

A fabulous range of in-house entertainments and comfortable communal areas make for an active and interesting daily lifestyle.
Show Elmhurst Care Home on the Map

Care Provided by Elmhurst Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1699 – £1699
  • Self-Funded Residential Dementia Care: £1797 – £1797
  • Self-Funded Nursing Care: £1913 – £1913
  • Self-Funded Nursing Dementia Care: £1973 – £1973

Hairdressing and podiatry are excluded in your standard fees.

The price(s) shown are provided by the care home. Contact Elmhurst Care Home for full pricing details and T&Cs.

Contact Elmhurst Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Elmhurst Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Elmhurst (Shropshire) Ltd
  • Privately Owned

Person in Charge

  • Paula Riley (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010
  • Number of floors: 1

Room Information

  • Single Rooms (54)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (43)

Elmhurst Care Home Reviews (61)

10

Elmhurst Care Home has a Review Score of 10 (9.966) out of 10, based on 20 reviews in the last 2 years.
Over all time Elmhurst Care Home has 61 reviews.

Overall Experience
  • 60
  • 1
  • 0
  • 0
  • 0
Date Published
  • 61
  • 3
  • 9
  • 20
  • 41
Reviewer Connection to Elmhurst Care Home
  • 19
  • 16
  • 4
  • 4
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Mark H (Son of Resident) published on 5 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since the new owners and management took control of Elmhurst, it is clear to see that they have a passion for what they do and the way they treat their residents. They came in with plans to refurbish the home and have just moved their current residents into the 1st refurbished wing. The quality and
standard of work carried out is extremely good. My Mum loves her new room and along with the new technology they have incorporated into the refurbishment, I am happy in my mind that she is living in a safe, secure and friendly environment where her dignity is respected at all times. The staff at the home are very caring and nothing seems to much trouble for them. The second phase of the refurbishment is now underway and the new owners should be commended for the way they have raised the standards of the home. I would not have any problem recommending Elmhurst to anyone looking for residential care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.966)

Overview of Review Score

The Review Score of 10 (9.966) out of 10 for Elmhurst Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.966 for Elmhurst Care Home is calculated as follows: ( (230 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 237 Ratings = 4.966
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elmhurst Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (4)

Meet the Team (1)

Paula

Paula Riley

Job Title: Registered Manager

Elmhurst Care Home is managed and led by Mrs. Paula Riley. Paula has many years’ experience within the health care sector; over 20 years as a Registered Mental Health Nurse. Paula is both a Registered Mental Health Nurse and holds a degree in Specialist Practitioner in Community Health Nursing. Paula’s career has focused on working with older people with mental health needs in hospital, care homes, and community-based services, including assessing and reviewing clients with complex health care needs on behalf of the NHS, and working as a Registered Manager within a small care setting. Paula’s experience and knowledge underpins her passion and commitment to working with older people and providing a high level of care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elmhurst Care Home to verify any information. View our terms and conditions. Elmhurst Care Home has an Enhanced Service - more info.