The Home is lovely, the Staff are very kind and always smilingDanielle E(Granddaughter of Resident/Service User)
All staff are friendly with patients and visitors whilst remaining professional & helpful.R W(Relative of Resident/Service User)
There are no words strong enough to express our gratitude and love for The Mount.Nikki M(Daughter of Resident/Service User)
The Home is lovely, the Staff are very kind and always smilingDanielle E(Granddaughter of Resident/Service User)
All staff are friendly with patients and visitors whilst remaining professional & helpful.R W(Relative of Resident/Service User)
There are no words strong enough to express our gratitude and love for The Mount.Nikki M(Daughter of Resident/Service User)
Ideally located in beautiful Shrewsbury, the Mount House and Severn View provides first-class nursing and residential care.
There is a team of highly qualified and attentive staff, many of whom have worked at the Mount House for many years and there is a real focus on the individual needs of each resident with a tailored care plan provided for everyone.
A wide range of activities and events are provided and at...
Ideally located in beautiful Shrewsbury, the Mount House and Severn View provides first-class nursing and residential care.
There is a team of highly qualified and attentive staff, many of whom have worked at the Mount House for many years and there is a real focus on the individual needs of each resident with a tailored care plan provided for everyone.
A wide range of activities and events are provided and at meal times, you are treated to delicious and nutritious home cooked food which has been sourced locally with the environment in mind.
A welcome always awaits you at the Mount House and Severn View so please feel free to visit at any time.
Contact Barchester Mount House & Severn View Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Mount House & Severn View Care Home for full pricing details and T&Cs.
Barchester Mount House & Severn View Care Home has a Review Score of 9.7 (9.680) out of 10, based on 19 reviews in the last 2 years.
Over all time Barchester Mount House & Severn View Care Home has 119 reviews.
My mother was in Mount House for the best part of a year. She had dementia and was almost 93 when she passed away last week. The staff at the nursing home treated her with exemplary care, love and attention. She spent the last few months in the Salway Suite where she felt safe in a lovely room...
The carers led by two ladies and all their team were so lovely to her, this not only helped her but it helped us as her family. We had access to her whenever we wanted and we were always met by a friendly face. I want to say thank you to everyone at Mount House for being so kind to her. The news only ever tells us the nursing homes that fail, there must be thousands of them that do wonderful work. Barchester's Mount House is definitely in this category.
I am generally happy with my father's care - he seems happy most of the time, and the majority of the care staff are always very pleasant and helpful.
The receptionist is extremely welcoming and helpful.
I do get concerned about the level of staffing at weekends and on 2 occasions now I...
I am generally happy with my father's care - he seems happy most of the time, and the majority of the care staff are always very pleasant and helpful.
The receptionist is extremely welcoming and helpful.
I do get concerned about the level of staffing at weekends and on 2 occasions now I have been in the lounge area and there was not a single member of care staff member in the area for over 15 minutes when I went to get someone as 2 residents were arguing - and one threatened the other. This also happened to a friend of mine who was visiting my father.
The lounge needs to be supervised at all times as there are often 10 if not more people sitting in there.
Apart from the issue of staffing levels at weekends - I am happy with the care, support, friendships the staff offer my dad.
My review is to cover the last couple of months since new management of the home. My mother has been a resident of eight years and standards had dropped. I am now very pleased with improvements and hope the home will return to previous excellent conditions. New manager very good.
My review is to cover the last couple of months since new management of the home. My mother has been a resident of eight years and standards had dropped. I am now very pleased with improvements and hope the home will return to previous excellent conditions. New manager very good.
Also, great care is taken with all things. The old building is kept very well and maintained.
Also, great care is taken with all things. The old building is kept very well and maintained.
Barchester The Mount House & Severn View Care Home was not suitable for me who was not suffering from dementia or needing help with bathing, dressing or feeding. Although the carers were kind and hard working for the other residents, I felt I was paying a lot of money for just 3 meals a day where...
Barchester The Mount House & Severn View Care Home was not suitable for me who was not suffering from dementia or needing help with bathing, dressing or feeding. Although the carers were kind and hard working for the other residents, I felt I was paying a lot of money for just 3 meals a day where portions were small and salads were meagre. In spite of as long before my stay and during it, I had to supply my own lemons, brown sugar wide choice of fresh fruit and prunes in order to have sufficient fibre.
Compared to other care homes my wife has been in, The Mount in Shrewsbury is very good. The food and activities are excellent and I would not hesitate to recommend this care home to other people.
Compared to other care homes my wife has been in, The Mount in Shrewsbury is very good. The food and activities are excellent and I would not hesitate to recommend this care home to other people.
Mom likes her room and the house in general, which is lovely and spacious. The gardens are also lovely. The staff are friendly. It would be nice if Mom could be helped on a one-to-one basis to be more active within the home, as this is difficult for her.
Mom likes her room and the house in general, which is lovely and spacious. The gardens are also lovely. The staff are friendly. It would be nice if Mom could be helped on a one-to-one basis to be more active within the home, as this is difficult for her.
Very happy with everything.
Very happy with everything.
The activities programme is excellent and the residents always seem interested in what is going on. There is always a...
The food is excellent and the staff are always willing to do something different if a resident is not happy with what's on offer.
I would have no hesitation in recommending The Mount House Care Home to future residents.
At The Mount House & Severn View Care Home we find the nursing staff very professional and helpful. Other staff are approachable and considerate. The care is good, and the food provided is excellent. Overall, the home is a friendly environment, with a homely feel.
At The Mount House & Severn View Care Home we find the nursing staff very professional and helpful. Other staff are approachable and considerate. The care is good, and the food provided is excellent. Overall, the home is a friendly environment, with a homely feel.
I have been very impressed by the help and general management in the home. Both my own mother and mother in law have been residents in the home. My mother in law who was a resident until she died last year and my own mother is still a resident both having been a resident for over 12 months. The...
I have been very impressed by the help and general management in the home. Both my own mother and mother in law have been residents in the home. My mother in law who was a resident until she died last year and my own mother is still a resident both having been a resident for over 12 months. The rooms are always kept clean and tidy. The staff are always on hand and most helpful; the food is always very well prepared and tasty and the activities are always varied and many of them. I have always been very impressed by all aspects especially the Manager.
The staff look after my aunty in a caring and respectful manner. The care home is clean and tidy with generous amount of furniture and also decoration is delightful. No qualms. Very happy that my aunty is here.
The staff look after my aunty in a caring and respectful manner. The care home is clean and tidy with generous amount of furniture and also decoration is delightful. No qualms. Very happy that my aunty is here.
I was delighted with the care my mother received and The Mount during her stay in a D2A bed. She suffers with dementia and her whole personality changed for the better in four short weeks. There were so many activities and if mum didn't want to participate she was still taken to them to watch and...
I was delighted with the care my mother received and The Mount during her stay in a D2A bed. She suffers with dementia and her whole personality changed for the better in four short weeks. There were so many activities and if mum didn't want to participate she was still taken to them to watch and would invariably join in. She also regained a certain amount of independence as she was encouraged to feed herself. The staff are all wonderful I can't praise them highly enough. If money wasn't an issue I would have not hesitated in keeping her there permanently.
The Mount has a lovely homely feel. The staff are kind and cheerful and helpful, but I do think more staff may be needed. The menus and kitchens are excellent. There is always someone competent if contact is needed. I do find items of clothing are often lost in the laundry although they are all...
The Mount has a lovely homely feel. The staff are kind and cheerful and helpful, but I do think more staff may be needed. The menus and kitchens are excellent. There is always someone competent if contact is needed. I do find items of clothing are often lost in the laundry although they are all labelled. Overall I am very happy with the care given here.
I feel that my father is very well cared for at the Mount, all of his needs are fully met and I have been filled in with any care needs or developments in his care. My dad seems and says he is very happy with the care he is receiving.
I feel that my father is very well cared for at the Mount, all of his needs are fully met and I have been filled in with any care needs or developments in his care. My dad seems and says he is very happy with the care he is receiving.
Not enough care staff available at weekends in particular. Could do with carer present in lounge during the day and evening. Do not answer the bell quickly enough can sometimes take fifteen minutes plus. Not enough carers available on residential early afternoon to take residents to the toilet....
Not enough care staff available at weekends in particular. Could do with carer present in lounge during the day and evening. Do not answer the bell quickly enough can sometimes take fifteen minutes plus. Not enough carers available on residential early afternoon to take residents to the toilet. Left in wheelchair rather than arm chair during the day. Meals although good could do with sauces e.g Apple sauce, Mint sauce. More staff required to supervise in dining room.
I am sorry that these comments have been made, we work to high standards at the Mount and I have addressed all these comments with my staff. I have spoken with the relative, reassuring them that we have the same amount of staff on at all times and at weekends we even employ admin to cover saturday...
I am sorry that these comments have been made, we work to high standards at the Mount and I have addressed all these comments with my staff. I have spoken with the relative, reassuring them that we have the same amount of staff on at all times and at weekends we even employ admin to cover saturday mornings and activity staff are also on at the weekend. I also explained that I personally do spot checks at the weekend to check on the running of the home. The relative felt reassured once that I had spoken with them.
The home has a pleasant atmosphere and my sister is very happy and contented. The staff are pleasant and caring.
The home has a pleasant atmosphere and my sister is very happy and contented. The staff are pleasant and caring.
Our mother is well cared for although I only come once a year. My sister is here on a regular basis. All staff greet me in a welcoming manner, give me their time if I have questions. Mum is treated with respect and dignity. The management is involved directly with the residents which I like....
Our mother is well cared for although I only come once a year. My sister is here on a regular basis. All staff greet me in a welcoming manner, give me their time if I have questions. Mum is treated with respect and dignity. The management is involved directly with the residents which I like. Everything runs smoothly and it doesn't matter what time I come in, staff are attentive to my mother and we appreciate all that is done by the staff.
Our overall impression of 'The Mount' is one of total care and compassion by all the staff- we are more than happy with all aspects of care. We are always able to see the nursing staff and any questions they are more than happy to answer providing the same standard of care. We will not have any...
Our overall impression of 'The Mount' is one of total care and compassion by all the staff- we are more than happy with all aspects of care. We are always able to see the nursing staff and any questions they are more than happy to answer providing the same standard of care. We will not have any cause to complain.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for our latest availability.
A Little Breakfast, A BIG Thank You! Here at Mount House Care Home in Shrewsbury, we believe our amazing community heroes deserve a little something special! That's why we're launching...
?? WE’RE IN THE PAPER! ?? We’re absolutely thrilled to see Mount House & Severn View featured in the Shropshire Star! ?? Celebrating an incredible 20 years of service with...
https://www.shropshirestar.com/your-world/shrewsbury-care-home-residents-celebrate-housekeeping-staff-9170697
There are no accreditations posted yet for Barchester Mount House & Severn View Care Home.
I would like to take this opportunity to introduce myself. My name is Vera Moreira, and I am delighted to be joining the team. I am currently...
I would like to take this opportunity to introduce myself. My name is Vera Moreira, and I am delighted to be joining the team. I am currently supporting your home while we are waiting for the new Manager to start with us.
I have a nursing background, with over 10 years of experience in management and leadership within care and healthcare settings. Earlier in my career, I also had the privilege of serving as a medic within the Air Force, an experience which helped develop my resilience, teamwork, leadership and ability to remain calm and supportive in challenging situations.
Throughout my career, I have always been passionate about delivering high standards of care while creating a positive, respectful and supportive environment for both residents and colleagues. I strongly believe that good communication, teamwork and mutual respect are key to achieving the best outcomes for the people we care for.
I would also like to emphasise that I have an open-door policy. Please feel free to approach me at any time if you need advice, guidance, support or simply someone to talk to. No concern is too small, and I want everyone to feel comfortable sharing ideas, raising concerns and asking for help when needed.
I am really looking forward to getting to know everyone, building positive working relationships and working together as a team to make a meaningful difference to our residents.Please do come and introduce yourselves when you see me. I look forward to meeting you all and working alongside you.
Our Deputy Manager brings an incredible 31 years of nursing experience to The Mount, with a real passion for caring for older people.
Throughout her...
Our Deputy Manager brings an incredible 31 years of nursing experience to The Mount, with a real passion for caring for older people.
Throughout her career, she has specialised in elderly care and, before joining Barchester in 2026, worked within both a Stroke Unit and Acute Medical Unit (AMU), supporting people with a wide range of complex health and care needs.
Since joining Barchester, she has become a valued member of the team and now works as Deputy Manager at The Mount, using her many years of clinical knowledge and experience to support our residents, their families and the wider team.
Her wealth of nursing experience, calm approach and commitment to delivering high-quality, person-centred care make her a fantastic asset to The Mount.
Natasha is our Administrator at The Mount and joined both the home and Barchester in 2026.
Natasha brings a fresh, friendly and organised approach...
Natasha is our Administrator at The Mount and joined both the home and Barchester in 2026.
Natasha brings a fresh, friendly and organised approach to the team and is often one of the first welcoming faces that residents, relatives and visitors meet when they come into the home.
In her role, Natasha supports the smooth day-to-day running of The Mount, helping residents, families and colleagues with a wide range of administrative needs. Her approachable nature and willingness to help make her a valued part of the team.
Since joining The Mount, Natasha has quickly settled into her role and continues to build her knowledge and experience within Barchester, while helping to create a warm and welcoming environment for everyone who comes through our doors.
Steffi is our Head of Housekeeping at The Mount and has been part of Barchester since 2013.
She originally began her Barchester journey as a Head...
Steffi is our Head of Housekeeping at The Mount and has been part of Barchester since 2013.
She originally began her Barchester journey as a Head Chef at another Barchester care home, before joining The Mount two years ago as our Head of Housekeeping.
With many years of experience within Barchester, Steffi brings a wealth of knowledge, dedication and pride to her role. She works hard to ensure The Mount is kept clean, welcoming and comfortable for our residents, families and visitors, and plays an important part in creating the warm, homely environment we strive for every day.
Steffi is a valued member of the team and her commitment to maintaining high standards throughout the home is greatly appreciated.
Charlotte is one of our dedicated Registered Nurses here at Mount House. She joined Barchester after qualifying as a nurse and has been a valued...
Charlotte is one of our dedicated Registered Nurses here at Mount House. She joined Barchester after qualifying as a nurse and has been a valued member of the team ever since.
Charlotte is passionate about providing kind, compassionate and person-centred care, taking the time to get to know each resident and helping them feel comfortable, safe and supported. Her friendly and approachable nature makes her a much-loved member of the team.
Outside of work, Charlotte has a lifelong love of horses and has been around them since she was very young. She currently owns her own horse and enjoys spending much of her spare time with them.
Charlotte is proud to be part of the Mount House team and enjoys making a positive difference to the lives of our residents and their families.
Cath is a wonderful Volunteer and Resident Ambassador at Mount House, and also has a very special personal connection to the home, as her dad is...
Cath is a wonderful Volunteer and Resident Ambassador at Mount House, and also has a very special personal connection to the home, as her dad is currently a resident with us.
Cath brings with her a wealth of life experience. She spent nine years serving in the Army, followed by 14 years working for the Ministry of Defence, before going on to spend a further nine years in Educational Welfare.
Having also travelled extensively around the world, Cath has countless stories, experiences and memories to share, which makes her such an interesting and engaging presence within the home.
In her role as a Volunteer and Resident Ambassador, Cath is always happy to lend a hand, support activities, spend time with residents and help create the warm, welcoming atmosphere that makes Mount House feel like home.
Her kindness, experience and genuine passion for supporting others make her a truly valued part of the Mount House family.
Alberto is our Head Chef here at Mount House and plays an important role in ensuring our residents enjoy delicious, nutritious and freshly prepared...
Alberto is our Head Chef here at Mount House and plays an important role in ensuring our residents enjoy delicious, nutritious and freshly prepared meals every day.
With a passion for creating tasty, home-cooked dishes, Alberto takes great pride in providing a varied and enjoyable dining experience, catering to individual tastes, preferences, and dietary requirements.
Alberto understands that mealtimes are about much more than just food. They are an opportunity for residents to come together, socialise and enjoy something special. Whether preparing traditional favourites, celebrating special occasions or incorporating residents' suggestions into the menu, Alberto is dedicated to making every meal a pleasure.
Emma is our Head of Activities at Mount House and has been a valued member of the Barchester team for many years.
She originally began her journey...
Emma is our Head of Activities at Mount House and has been a valued member of the Barchester team for many years.
She originally began her journey at The Mount as a Carer, where she developed strong relationships with our residents and gained a real understanding of what makes each person feel happy, included and valued.
Emma has since progressed into her current role as Head of Activities, where she brings her caring nature, creativity and knowledge of our residents into planning a varied programme of meaningful and enjoyable activities.
From special events and celebrations to everyday activities and one-to-one time, Emma works hard to make sure there is always something for residents to look forward to. Her experience as a carer gives her a wonderful understanding of individual needs, interests and abilities, helping her create truly person-centred activities.
Emma is a much-loved member of the Mount House team and plays an important part in bringing fun, friendship and plenty of smiles into the home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Mount House & Severn View Care Home to verify any information. View our terms and conditions. Barchester Mount House & Severn View Care Home has an Enhanced Service -what an Enhanced Service includes.