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Barchester Mount House & Severn View Care Home

41/43 The Mount, Shrewsbury, Shropshire SY3 8PP
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The Home is lovely, the Staff are very kind and always smilingDanielle E(Granddaughter of Resident/Service User)
Barchester Mount House & Severn View Care Home, Shrewsbury
All staff are friendly with patients and visitors whilst remaining professional & helpful.R W(Relative of Resident/Service User)
Barchester Mount House & Severn View Care Home, Shrewsbury
There are no words strong enough to express our gratitude and love for The Mount.Nikki M(Daughter of Resident/Service User)
Barchester Mount House & Severn View Care Home, Shrewsbury

Ideally located in beautiful Shrewsbury, the Mount House and Severn View provides first-class nursing and residential care.

There is a team of highly qualified and attentive staff, many of whom have worked at the Mount House for many years and there is a real focus on the individual needs of each resident with a tailored care plan provided for everyone.

A wide range of activities and events are provided and at...  

Care Provided by Barchester Mount House & Severn View Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 58 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,390N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Mount House & Severn View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jake Evans(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (58)

Barchester Mount House & Severn View Care Home Reviews (119)

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9.7

Barchester Mount House & Severn View Care Home has a Review Score of 9.7 (9.725) out of 10, based on 21 reviews in the last 2 years. Over all time Barchester Mount House & Severn View Care Home has 119 reviews.

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Showing 119 reviews matching selected criteria
Review from Polly S (Daughter of Resident) published on 11 April 2019 Submitted via Postal Card
Overall Experience
Mum had to move to The Mount due to care issues in her previous home which resulted in the need for better care.

The Mount provided that and so much more. I cried when it came to moving mum to a new home closer to our own home. Mum cried too. She regarded The Mount as home from home. If her condition changed she will go back there! Thank you, The Mount.

Reply from Mount House & Severn View, Care home at Barchester Mount House & Severn View Care Home

I would like to say thank you to you Polly for taking the time to complete a care home review. I am very grateful for your continued support in driving the home forward, it's lovely to read your positive comments. Your mum is very much missed here at The Mount and you are more than welcome here at any time.

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Review from David E (Son of Resident) published on 3 January 2019 Submitted via Website
Overall Experience
My mother, who has dementia, has been resident for nearly two years. She has settled in very well and the staff are lovely with her.

She (and many others) would benefit from a little more stimulation, both mental and physical but overall we are very happy that she is in the right place.

Reply from Michelle Middleton-Price, General Manager at Barchester Mount House & Severn View Care Home

Thank you for taking the time to complete and submit a review for us.

In response, Michelle has reviewed the activities plans and we have now developed a three-month robust plan to ensure that our residents are always receiving stimulation.

Thank you very much for all your continued support.

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Review from David L (Nephew of Resident) published on 3 January 2019 Submitted via Website
Overall Experience
My aunt came to stay at the Mount House and Severn view for a short respite period. The rehabilitation and the care and support that she received was outstanding. From management being supportive to the kindness of the carers and the great atmosphere, this made her stay very positive and she enjoyed her respite break. It is peace of mind to know that she was being well looked after. The home is looking great after the refurbishment.

Thank you for your kindness.

Reply from Michelle Middleton-Price, General Manager at Barchester Mount House & Severn View Care Home

Thank you for taking the time to submit your review. It was lovely to have your aunt in our home during her respite period and to hear that she enjoyed her stay with us. We hope to see you all again soon.

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Review from Danielle E (Granddaughter of Resident) published on 3 January 2019 Submitted via Website
Overall Experience

My grandma recently transferred to The Mount House and all I can say is that she has become part of a extended family. The Home is lovely, the Staff are very kind and always smiling. The Manager is very supportive and understanding of my grandma's needs and ours. The home is currently being refurbished and is looking beautiful. We are very happy with our choice of home.

Reply from Michelle Middleton-Price, General Manager at Barchester Mount House & Severn View Care Home

Thank you for taking the time to complete and submit a review for us. This is very much appreciated, and thank you very much for all your continued support.

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Review from Margaret H (Friend of Resident) published on 19 December 2018 Submitted via Website
Overall Experience

A warm and friendly home. The manager is very approachable and welcoming. The staff are very friendly and supportive.

Reply from Michelle Middleton Price, General Manager at Barchester Mount House & Severn View Care Home

Thank you for taking the time to complete a care home review, this is very much appreciated.

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Review from Lorna P (Daughter of Resident) published on 13 December 2018 Submitted via Website
Overall Experience

I live over 200 miles away so it is a relief to know that my Mother is safe.

The new manager has brought with her a professional approach to care delivery and the home's decor is fresh and welcoming. The staff are friendly and caring.

Reply from Michelle Middleton Price, General Manager at Barchester Mount House & Severn View Care Home

I would like to say thank you for completing a review, your feedback is very valuable. Thank you for your continued support.

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Review from David T (Brother of Resident) published on 27 November 2018 Submitted via Postal Card
Overall Experience

Overall I was happy with the services and facilities provided. My only slight criticism was that some members of staff seemed too eager to say how well my brother had settled in when he had only been resident for a very short time.

Reply from Michelle Middleton Price, General Manager at Barchester Mount House & Severn View Care Home

Thank you very much for taking the time to complete a Care home review. In response to staff being eager to inform family that your brother had settled in well, I believe what they were trying to do is offer reassurance as he did appear content and happy with all services provided.

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Review from W B (Daughter-in-law of Resident) published on 25 October 2018 Submitted via Postal Card
Overall Experience
In August and throughout September, my mother-in-law's life started to slip away.

The care my mother-in-law received from all the staff was outstanding over those last weeks. The kindness and sensitivity made a sad time bearable. From the cleaners, kitchen, office and maintenance staff. They all cared for her and us, the family. After their day had finished they would pop in to check on us, when they had time, they would sit with her if I wasn't there. A huge thank you to all at Mount House.

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Review from Peter A (Husband of Resident) published on 22 October 2018 Submitted via Postal Card
Overall Experience
The new manager is taking great strides to put things right. When things have been allowed to slip it cannot be put right overnight.

Given time and good conscientious staff with her. I am sure she will succeed in putting things right. Lots of luck.

Reply from Michelle Middleton Price, General Manager at Barchester Mount House & Severn View Care Home

Thank you for taking the time to complete and submit a review for us.

This is very much appreciated, and thank you very much for all your continued support.

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Review from Geoffrey H (Husband of Resident) published on 22 October 2018 Submitted via Postal Card
Overall Experience
My experience is that the staff and management are very caring and friendly.

My wife gets on very well with all staff and is quite happy with the care shown to her at all times.

Reply from Michelle Middleton Price, General Manager at Barchester Mount House & Severn View Care Home

Thank you for taking the time to complete and submit and a care home review for us.

This is very much appreciated.

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Review from S T (Friend of Resident) published on 22 October 2018 Submitted via Postal Card
Overall Experience

My friend loves it here. Staff are very obliging and attentive to all her needs. She has remarked she would stay here again.

Reply from Michelle Middleton Price, General Manager at Barchester Mount House & Severn View Care Home

Thank you for taking the time to submit a care home review.

We are very pleased to hear that your friend enjoyed her stay here with us at the Mount House and Severn view.

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Review from A W (Daughter of Resident) published on 22 October 2018 Submitted via Postal Card
Overall Experience

Very kind staff. Easy to talk to and show understanding. It does look as if there should be more staff available. The removal of carpet to put down hard flooring does concern me as although it must be more hygienic and easy to clean, it is more of a risk when it comes to falls and injury from falls.

Reply from Michelle Middleton Price, General Manager at Barchester Mount House & Severn View Care Home
Thank you for taking the time to complete and submit a review for us.
It was lovely speaking with you on Friday 19/10/2018, I am pleased to be able to offer reassurance in regards to flooring that Mum currently has laid in her room.

I believe that from our conversation that this was a general...  

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Review from Sunny D (Respite Resident) published on 22 October 2018 Submitted via Postal Card
Overall Experience

During my stay of eighteen days in respite care, I must say that I was extremely impressed by the friendly manner and thoughtfulness shown to me by your staff. Whilst your carers were coping with the refurbishment, which must have added to their normal schedule, any pressures involved were seemingly managed extremely well. My return visit to respite will hopefully be made all sometime in the foreseeable future.

Reply from Michelle Middleton Price, General Manager at Barchester Mount House & Severn View Care Home
Thank you for taking the time to submit your review Sunny, it was lovely to have you in our home during your respite period.

We are very much looking forward to your visit with us next summer.

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Review from Paul W (Son of Resident) published on 21 September 2018 Submitted via Postal Card
Overall Experience
My mother has been in The Mount for respite on a number of occasions. It is like home from home.

The staff are friendly and caring. The activities that go on in the home are fantastic - very person-centred and eventful.

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Review from Janis T (Friend of Resident) published on 18 September 2018 Submitted via Postal Card
Overall Experience
On arrival, I am always impressed by the body language of all staff members. They are all working together with a smile, quite rare in today's world. Mount House is always neat and tidy, staff are always on hand for every eventuality and work extremely hard at what they do. Professionalism is the key and they all have it in abundance.

Well done everyone.

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Review from Nicole F (Respite Resident) published on 15 August 2018 Submitted via Postal Card
Overall Experience
I am/was very happy with my respite stay.
The food was good, great choice.
I was treated with care and dignity at all times.
Activities were varied and interesting.

All my requests were met with kindness and promptness.

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Review from Sue H (Daughter of Resident) published on 8 August 2018 Submitted via Website
Overall Experience

Mum seems to be settling in after some respite. I decided the time was right for a permanent stay. The staff are extremely understanding of her needs and are tolerant with Mum.

She does think she wants to go home but gets lonely and in a pickle.
There is entertainment at the home and some bubbly staff who interact.

Mum said the food was good and she likes her room, if she's happy I am happy.

It was helpful receiving the minutes of the previous meeting which explained staffing shortages, only hope these are sorted out soon as existing staff are working very hard to make this work.

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Review from O J F (Son of Resident) published on 31 July 2018 Submitted via Postal Card
Overall Experience

My mother received excellent respite care, was well looked after, pampered and all of her holistic needs and preferences were catered for. Staff are attentive and friendly. I had the chance to eat with my mother and the home cooked meals were delicious. The home manager is visible, friendly and supportive.

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Review from Steve W (Son of Resident) published on 24 July 2018 Submitted via Postal Card
Overall Experience

All the staff are so helpful and pleasant. They can't do enough for you, they are simply the best.

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Review from Michael H (Respite Resident) published on 16 May 2018 Submitted via Postal Card
Overall Experience

I have been very impressed by the welcome that I have received here and by the care, sympathy and good humour that I have experienced during my stay. Everyone here, without exception, has made my stay a pleasant experience in which my rehabilitation has progressed smoothly.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 February 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (1)

News
  • 01 Aug 2025

    Mount House & Severn View Care Home in Shrewsbury threw open its doors on Monday 28th July to offer breakfast for all local blue light services. Staff and residents at...

  • 01 Aug 2025

    Staff at Barchester Healthcare’s Mount House & Severn View care home, in Shrewsbury have welcomed a new General Manager to head up the team. Jake Evans will oversee the running...

  • 04 Apr 2025

    It has all been about Spring and Wildlife at the Mount House and Severn View we have enjoyed making our insect houses and decorating them ready to go out into...

Upcoming Events

Awards / Recognitions (24)

Accreditations

There are no accreditations posted yet for Barchester Mount House & Severn View Care Home.

Meet the Team (3)

Jake Evans
Jake EvansJob Title:General ManagerJoined: 2024

Hello, I'm Jake Evans, General Manager at Mount House and Severn View.

I am a qualified Registered General Nurse (RGN) with many years of experience in health and social care. Throughout my career, I have been passionate about supporting older people to live fulfilling, meaningful lives while receiving the highest standards of care, dignity, and respect.

As General Manager, I am committed to creating a warm, welcoming, and supportive environment for both our residents and their families. I believe that every resident should feel valued, safe, and truly at home, and I am proud to work alongside a dedicated team who share these values every day.

I live locally in Ford with my young family, who certainly keep me busy and remind me of the importance of kindness, patience, and laughter.

Whether you are considering care for yourself or a loved one, or simply wish to learn more about life at Mount House and Severn View, I would be delighted to meet you.

Please feel free to pop in for a chat, enjoy a coffee with us, and take a tour of our wonderful home.

I look forward to welcoming you soon.

Steffi Pritchard
Steffi PritchardJob Title:Head HousekeeperJoined: 2024

I have worked for Barchester for over 10 years in hospitality and love my role, I like making the residents feel special and keeping great standards in the home.

Joe Cieciora
Joe CiecioraJob Title:Maintenance Assistant/GardenerJoined: 2014

Hello, I am Joe and I joined the Mount House and Severn View in 2014 as one of our Kitchen Assistants. I was then promoted to the home's Maintenance Assistant responsible for maintaining the grounds and buildings, ensuring a safe environment in which to live and work.

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