The Home is lovely, the Staff are very kind and always smilingDanielle E(Granddaughter of Resident/Service User)
All staff are friendly with patients and visitors whilst remaining professional & helpful.R W(Relative of Resident/Service User)
There are no words strong enough to express our gratitude and love for The Mount.Nikki M(Daughter of Resident/Service User)
The Home is lovely, the Staff are very kind and always smilingDanielle E(Granddaughter of Resident/Service User)
All staff are friendly with patients and visitors whilst remaining professional & helpful.R W(Relative of Resident/Service User)
There are no words strong enough to express our gratitude and love for The Mount.Nikki M(Daughter of Resident/Service User)
Ideally located in beautiful Shrewsbury, the Mount House and Severn View provides first-class nursing and residential care.
There is a team of highly qualified and attentive staff, many of whom have worked at the Mount House for many years and there is a real focus on the individual needs of each resident with a tailored care plan provided for everyone.
A wide range of activities and events are provided and at...
Ideally located in beautiful Shrewsbury, the Mount House and Severn View provides first-class nursing and residential care.
There is a team of highly qualified and attentive staff, many of whom have worked at the Mount House for many years and there is a real focus on the individual needs of each resident with a tailored care plan provided for everyone.
A wide range of activities and events are provided and at meal times, you are treated to delicious and nutritious home cooked food which has been sourced locally with the environment in mind.
A welcome always awaits you at the Mount House and Severn View so please feel free to visit at any time.
Contact Barchester Mount House & Severn View Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Mount House & Severn View Care Home for full pricing details and T&Cs.
Barchester Mount House & Severn View Care Home has a Review Score of 9.7 (9.680) out of 10, based on 19 reviews in the last 2 years.
Over all time Barchester Mount House & Severn View Care Home has 119 reviews.
The Mount provided that and so much more. I cried when it came to moving mum to a new home closer to our own home. Mum cried too. She regarded The Mount as home from home. If her...
The Mount provided that and so much more. I cried when it came to moving mum to a new home closer to our own home. Mum cried too. She regarded The Mount as home from home. If her condition changed she will go back there! Thank you, The Mount.
I would like to say thank you to you Polly for taking the time to complete a care home review. I am very grateful for your continued support in driving the home forward, it's lovely to read your positive comments. Your mum is very much missed here at The Mount and you are more than welcome here at any time.
She (and many others) would benefit from a little more stimulation, both mental and physical but overall we are very happy that she is in the right place.
She (and many others) would benefit from a little more stimulation, both mental and physical but overall we are very happy that she is in the right place.
Thank you for taking the time to complete and submit a review for us.
In response, Michelle has reviewed the activities plans and we have now developed a three-month robust plan to ensure that our residents are always receiving stimulation.
Thank you very much for all your continued support.
My aunt came to stay at the Mount House and Severn view for a short respite period. The rehabilitation and the care and support that she received was outstanding. From management being supportive to the kindness of the carers and the great atmosphere, this made her stay very positive and she...
Thank you for your kindness.
Thank you for taking the time to submit your review. It was lovely to have your aunt in our home during her respite period and to hear that she enjoyed her stay with us. We hope to see you all again soon.
My grandma recently transferred to The Mount House and all I can say is that she has become part of a extended family. The Home is lovely, the Staff are very kind and always smiling. The Manager is very supportive and understanding of my grandma's needs and ours. The home is currently being...
My grandma recently transferred to The Mount House and all I can say is that she has become part of a extended family. The Home is lovely, the Staff are very kind and always smiling. The Manager is very supportive and understanding of my grandma's needs and ours. The home is currently being refurbished and is looking beautiful. We are very happy with our choice of home.
Thank you for taking the time to complete and submit a review for us. This is very much appreciated, and thank you very much for all your continued support.
A warm and friendly home. The manager is very approachable and welcoming. The staff are very friendly and supportive.
A warm and friendly home. The manager is very approachable and welcoming. The staff are very friendly and supportive.
Thank you for taking the time to complete a care home review, this is very much appreciated.
I live over 200 miles away so it is a relief to know that my Mother is safe.
The new manager has brought with her a professional approach to care delivery and the home's decor is fresh and welcoming. The staff are friendly and caring.
I live over 200 miles away so it is a relief to know that my Mother is safe.
The new manager has brought with her a professional approach to care delivery and the home's decor is fresh and welcoming. The staff are friendly and caring.
I would like to say thank you for completing a review, your feedback is very valuable. Thank you for your continued support.
Overall I was happy with the services and facilities provided. My only slight criticism was that some members of staff seemed too eager to say how well my brother had settled in when he had only been resident for a very short time.
Overall I was happy with the services and facilities provided. My only slight criticism was that some members of staff seemed too eager to say how well my brother had settled in when he had only been resident for a very short time.
Thank you very much for taking the time to complete a Care home review. In response to staff being eager to inform family that your brother had settled in well, I believe what they were trying to do is offer reassurance as he did appear content and happy with all services provided.
The care my mother-in-law received from all the staff was outstanding over those last weeks. The kindness and sensitivity made a sad time bearable. From the cleaners, kitchen, office and maintenance staff. They all...
The care my mother-in-law received from all the staff was outstanding over those last weeks. The kindness and sensitivity made a sad time bearable. From the cleaners, kitchen, office and maintenance staff. They all cared for her and us, the family. After their day had finished they would pop in to check on us, when they had time, they would sit with her if I wasn't there. A huge thank you to all at Mount House.
Given time and good conscientious staff with her. I am sure she will succeed in putting things right. Lots of luck.
Given time and good conscientious staff with her. I am sure she will succeed in putting things right. Lots of luck.
Thank you for taking the time to complete and submit a review for us.
This is very much appreciated, and thank you very much for all your continued support.
My wife gets on very well with all staff and is quite happy with the care shown to her at all times.
My wife gets on very well with all staff and is quite happy with the care shown to her at all times.
Thank you for taking the time to complete and submit and a care home review for us.
This is very much appreciated.
My friend loves it here. Staff are very obliging and attentive to all her needs. She has remarked she would stay here again.
My friend loves it here. Staff are very obliging and attentive to all her needs. She has remarked she would stay here again.
Thank you for taking the time to submit a care home review.
We are very pleased to hear that your friend enjoyed her stay here with us at the Mount House and Severn view.
Very kind staff. Easy to talk to and show understanding. It does look as if there should be more staff available. The removal of carpet to put down hard flooring does concern me as although it must be more hygienic and easy to clean, it is more of a risk when it comes to falls and injury from falls.
Very kind staff. Easy to talk to and show understanding. It does look as if there should be more staff available. The removal of carpet to put down hard flooring does concern me as although it must be more hygienic and easy to clean, it is more of a risk when it comes to falls and injury from falls.
I believe that from our conversation that this was a general...
Thank you for taking the time to complete and submit a review for us.During our conversation, we highlighted personal reasons that have led to the vinyl flooring being fitted in mum's room and I was able to offer reassurance the home is having new carpets fitted throughout not vinyl flooring.
During my stay of eighteen days in respite care, I must say that I was extremely impressed by the friendly manner and thoughtfulness shown to me by your staff. Whilst your carers were coping with the refurbishment, which must have added to their normal schedule, any pressures involved were...
During my stay of eighteen days in respite care, I must say that I was extremely impressed by the friendly manner and thoughtfulness shown to me by your staff. Whilst your carers were coping with the refurbishment, which must have added to their normal schedule, any pressures involved were seemingly managed extremely well. My return visit to respite will hopefully be made all sometime in the foreseeable future.
We are very much looking forward to your visit with us next summer.
The staff are friendly and caring. The activities that go on in the home are fantastic - very person-centred and eventful.
The staff are friendly and caring. The activities that go on in the home are fantastic - very person-centred and eventful.
On arrival, I am always impressed by the body language of all staff members. They are all working together with a smile, quite rare in today's world. Mount House is always neat and tidy, staff are always on hand for every eventuality and work extremely hard at what they do. Professionalism is the...
Well done everyone.
All my requests were met with kindness and promptness.
All my requests were met with kindness and promptness.
Mum seems to be settling in after some respite. I decided the time was right for a permanent stay. The staff are extremely understanding of her needs and are tolerant with Mum.
She does think she wants to go home but gets lonely and in a pickle.There is entertainment at the home and some...
Mum seems to be settling in after some respite. I decided the time was right for a permanent stay. The staff are extremely understanding of her needs and are tolerant with Mum.
She does think she wants to go home but gets lonely and in a pickle.Mum said the food was good and she likes her room, if she's happy I am happy.
It was helpful receiving the minutes of the previous meeting which explained staffing shortages, only hope these are sorted out soon as existing staff are working very hard to make this work.
My mother received excellent respite care, was well looked after, pampered and all of her holistic needs and preferences were catered for. Staff are attentive and friendly. I had the chance to eat with my mother and the home cooked meals were delicious. The home manager is visible, friendly and...
My mother received excellent respite care, was well looked after, pampered and all of her holistic needs and preferences were catered for. Staff are attentive and friendly. I had the chance to eat with my mother and the home cooked meals were delicious. The home manager is visible, friendly and supportive.
All the staff are so helpful and pleasant. They can't do enough for you, they are simply the best.
All the staff are so helpful and pleasant. They can't do enough for you, they are simply the best.
I have been very impressed by the welcome that I have received here and by the care, sympathy and good humour that I have experienced during my stay. Everyone here, without exception, has made my stay a pleasant experience in which my rehabilitation has progressed smoothly.
I have been very impressed by the welcome that I have received here and by the care, sympathy and good humour that I have experienced during my stay. Everyone here, without exception, has made my stay a pleasant experience in which my rehabilitation has progressed smoothly.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for our latest availability.
A Little Breakfast, A BIG Thank You! Here at Mount House Care Home in Shrewsbury, we believe our amazing community heroes deserve a little something special! That's why we're launching...
?? WE’RE IN THE PAPER! ?? We’re absolutely thrilled to see Mount House & Severn View featured in the Shropshire Star! ?? Celebrating an incredible 20 years of service with...
https://www.shropshirestar.com/your-world/shrewsbury-care-home-residents-celebrate-housekeeping-staff-9170697
There are no accreditations posted yet for Barchester Mount House & Severn View Care Home.
I would like to take this opportunity to introduce myself. My name is Vera Moreira, and I am delighted to be joining the team. I am currently...
I would like to take this opportunity to introduce myself. My name is Vera Moreira, and I am delighted to be joining the team. I am currently supporting your home while we are waiting for the new Manager to start with us.
I have a nursing background, with over 10 years of experience in management and leadership within care and healthcare settings. Earlier in my career, I also had the privilege of serving as a medic within the Air Force, an experience which helped develop my resilience, teamwork, leadership and ability to remain calm and supportive in challenging situations.
Throughout my career, I have always been passionate about delivering high standards of care while creating a positive, respectful and supportive environment for both residents and colleagues. I strongly believe that good communication, teamwork and mutual respect are key to achieving the best outcomes for the people we care for.
I would also like to emphasise that I have an open-door policy. Please feel free to approach me at any time if you need advice, guidance, support or simply someone to talk to. No concern is too small, and I want everyone to feel comfortable sharing ideas, raising concerns and asking for help when needed.
I am really looking forward to getting to know everyone, building positive working relationships and working together as a team to make a meaningful difference to our residents.Please do come and introduce yourselves when you see me. I look forward to meeting you all and working alongside you.
Our Deputy Manager brings an incredible 31 years of nursing experience to The Mount, with a real passion for caring for older people.
Throughout her...
Our Deputy Manager brings an incredible 31 years of nursing experience to The Mount, with a real passion for caring for older people.
Throughout her career, she has specialised in elderly care and, before joining Barchester in 2026, worked within both a Stroke Unit and Acute Medical Unit (AMU), supporting people with a wide range of complex health and care needs.
Since joining Barchester, she has become a valued member of the team and now works as Deputy Manager at The Mount, using her many years of clinical knowledge and experience to support our residents, their families and the wider team.
Her wealth of nursing experience, calm approach and commitment to delivering high-quality, person-centred care make her a fantastic asset to The Mount.
Natasha is our Administrator at The Mount and joined both the home and Barchester in 2026.
Natasha brings a fresh, friendly and organised approach...
Natasha is our Administrator at The Mount and joined both the home and Barchester in 2026.
Natasha brings a fresh, friendly and organised approach to the team and is often one of the first welcoming faces that residents, relatives and visitors meet when they come into the home.
In her role, Natasha supports the smooth day-to-day running of The Mount, helping residents, families and colleagues with a wide range of administrative needs. Her approachable nature and willingness to help make her a valued part of the team.
Since joining The Mount, Natasha has quickly settled into her role and continues to build her knowledge and experience within Barchester, while helping to create a warm and welcoming environment for everyone who comes through our doors.
Steffi is our Head of Housekeeping at The Mount and has been part of Barchester since 2013.
She originally began her Barchester journey as a Head...
Steffi is our Head of Housekeeping at The Mount and has been part of Barchester since 2013.
She originally began her Barchester journey as a Head Chef at another Barchester care home, before joining The Mount two years ago as our Head of Housekeeping.
With many years of experience within Barchester, Steffi brings a wealth of knowledge, dedication and pride to her role. She works hard to ensure The Mount is kept clean, welcoming and comfortable for our residents, families and visitors, and plays an important part in creating the warm, homely environment we strive for every day.
Steffi is a valued member of the team and her commitment to maintaining high standards throughout the home is greatly appreciated.
Charlotte is one of our dedicated Registered Nurses here at Mount House. She joined Barchester after qualifying as a nurse and has been a valued...
Charlotte is one of our dedicated Registered Nurses here at Mount House. She joined Barchester after qualifying as a nurse and has been a valued member of the team ever since.
Charlotte is passionate about providing kind, compassionate and person-centred care, taking the time to get to know each resident and helping them feel comfortable, safe and supported. Her friendly and approachable nature makes her a much-loved member of the team.
Outside of work, Charlotte has a lifelong love of horses and has been around them since she was very young. She currently owns her own horse and enjoys spending much of her spare time with them.
Charlotte is proud to be part of the Mount House team and enjoys making a positive difference to the lives of our residents and their families.
Cath is a wonderful Volunteer and Resident Ambassador at Mount House, and also has a very special personal connection to the home, as her dad is...
Cath is a wonderful Volunteer and Resident Ambassador at Mount House, and also has a very special personal connection to the home, as her dad is currently a resident with us.
Cath brings with her a wealth of life experience. She spent nine years serving in the Army, followed by 14 years working for the Ministry of Defence, before going on to spend a further nine years in Educational Welfare.
Having also travelled extensively around the world, Cath has countless stories, experiences and memories to share, which makes her such an interesting and engaging presence within the home.
In her role as a Volunteer and Resident Ambassador, Cath is always happy to lend a hand, support activities, spend time with residents and help create the warm, welcoming atmosphere that makes Mount House feel like home.
Her kindness, experience and genuine passion for supporting others make her a truly valued part of the Mount House family.
Alberto is our Head Chef here at Mount House and plays an important role in ensuring our residents enjoy delicious, nutritious and freshly prepared...
Alberto is our Head Chef here at Mount House and plays an important role in ensuring our residents enjoy delicious, nutritious and freshly prepared meals every day.
With a passion for creating tasty, home-cooked dishes, Alberto takes great pride in providing a varied and enjoyable dining experience, catering to individual tastes, preferences, and dietary requirements.
Alberto understands that mealtimes are about much more than just food. They are an opportunity for residents to come together, socialise and enjoy something special. Whether preparing traditional favourites, celebrating special occasions or incorporating residents' suggestions into the menu, Alberto is dedicated to making every meal a pleasure.
Emma is our Head of Activities at Mount House and has been a valued member of the Barchester team for many years.
She originally began her journey...
Emma is our Head of Activities at Mount House and has been a valued member of the Barchester team for many years.
She originally began her journey at The Mount as a Carer, where she developed strong relationships with our residents and gained a real understanding of what makes each person feel happy, included and valued.
Emma has since progressed into her current role as Head of Activities, where she brings her caring nature, creativity and knowledge of our residents into planning a varied programme of meaningful and enjoyable activities.
From special events and celebrations to everyday activities and one-to-one time, Emma works hard to make sure there is always something for residents to look forward to. Her experience as a carer gives her a wonderful understanding of individual needs, interests and abilities, helping her create truly person-centred activities.
Emma is a much-loved member of the Mount House team and plays an important part in bringing fun, friendship and plenty of smiles into the home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Mount House & Severn View Care Home to verify any information. View our terms and conditions. Barchester Mount House & Severn View Care Home has an Enhanced Service -what an Enhanced Service includes.