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- Barchester Mount House & Severn View Care Home

The Home is lovely, the Staff are very kind and always smilingDanielle E(Granddaughter of Resident/Service User)

All staff are friendly with patients and visitors whilst remaining professional & helpful.R W(Relative of Resident/Service User)

There are no words strong enough to express our gratitude and love for The Mount.Nikki M(Daughter of Resident/Service User)

The Home is lovely, the Staff are very kind and always smilingDanielle E(Granddaughter of Resident/Service User)

All staff are friendly with patients and visitors whilst remaining professional & helpful.R W(Relative of Resident/Service User)

There are no words strong enough to express our gratitude and love for The Mount.Nikki M(Daughter of Resident/Service User)

Ideally located in beautiful Shrewsbury, the Mount House and Severn View provides first-class nursing and residential care.
There is a team of highly qualified and attentive staff, many of whom have worked at the Mount House for many years and there is a real focus on the individual needs of each resident with a tailored care plan provided for everyone.
A wide range of activities and events are provided and at...
Care Provided by Barchester Mount House & Severn View Care Home
Primary Care Categories
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 58 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Mount House & Severn View Care Home for full pricing details and T&Cs.
Contact Barchester Mount House & Severn View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Karen Powell (Deputy Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2005
- Number of floors: 2
Room Information
- Single Rooms (58)
Visiting
- Visitors are warmly welcomed at Mount House and are encouraged to spend time with their loved ones. The team aims to make visiting as relaxed and flexible as possible, helping family and friends remain an important part of residents’ everyday lives. Visitors are also welcome to join residents for activities and special events held within the home.
Parking
- Parking is available for visitors at Mount House, with spaces located close to the home for convenient access. Visitors are asked to park considerately and to speak with a member of the team on arrival if they require any assistance.
Barchester Mount House & Severn View Care Home Reviews (120)
Barchester Mount House & Severn View Care Home has a Review Score of 9.7 (9.701) out of 10, based on 21 reviews in the last 2 years.
Over all time Barchester Mount House & Severn View Care Home has 120 reviews.
The home could do with new windows but I understand this is in hand.
I have found the management team to be very approachable + deal with any queries in a quick manner.
I would recommend this home to everybody.
Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that your father is receiving excellent care and that you have found our team to be professional, cheerful and friendly. It is also wonderful to know that you feel able to approach the management team...
Both parents were in the Mount. Mom passed away February & Dad 10th July. We can't thank all the Staff & manager enough. They looked after them both so well, nothing was too much. Also, they were so kind too us, which we will always remember. Thank you all again for everything you did.
Thank you so much for taking the time to leave such a heartfelt review. We are truly sorry for the loss of your mum and dad, and it was a privilege to care for them both. Your kind words mean so much to the whole team, and we are pleased that they felt well cared for and supported during their time...
I have been at mount house for 3 months recovering from a broken knee. the care I have received is excellent. the staff are all caring and helpful. the food is fine and there is a programme of daily activities. overall I would recommend mount house to anyone needing residential care
Thank you for your kind words, surrounding your stay at Mount house, we pride ourselves on providing high levels of person centred care and it is lovely to see such positive feedback.
My mother spent the last month of her life at Mount House. She received nothing but kindness from all of the staff at the home. Despite her failing health she was treated with great respect at all times
Thank you for taking the time to leave us a review, here at Mount House & Severn View we pride ourselves on our person centred approach, it was a privilege to care for your Mother through this difficult time. Feel free to pop in anytime should you be in the area or passing and we will have some fresh home made cake ready and waiting.
The staff have worked hard and built up my mothers confidence so that she feels calm here now. They really have the residents best interests at heart...and work hard to understand how best to help residents on an individual basis. Its been a long road so far this year but lovely to see my mother calmer and happier than shes been for a long time.
Thank you for your kind words, we pride ourselves on our person centred approach, putting the resident at the heart of everything we do! It is lovely to hear how happy your Mother is and we will endeavour to continue to work with yourselves and your Mother to ensure that she remains so. I will...
Thank you for taking care of my mum in the last 12 months of her life. Having care and support and the opportunity to make new friends was special for her. The care provided by the clinical nursing staff in her last few weeks was excellent. I was grateful for their kindness and empathy, especially during her last few hours. Thank you so much.
Thank you, Maggie, for letting us know how we are doing at Mount House & Severn View. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. It was an absolute honour to care for your Mum - we are here if there is anything you need. Take care.
The staff at the Mount House are superb. They are all so kind and caring and I couldn't ask for more looking after my father. He was at the Mount on respite and improved considerably. Everyone was so friendly and welcoming and put us at easy. There was always a wife range of activities and everyone had a smile. They really tried to make Dad feel at home. Thank you.
Thank you for taking the time to review our home. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
We were warmly welcomed by The Staff and made to feel comfortable in a homely room which could be made to feel our own. The staff worked together showing great kindness and patience They attended to our needs encouraging my husband to be independent. During his stay he became stronger and well. There were activities to develop social integration and fun!
Thank you for your kind comments about our care team. We appreciate you taking the time to leave feedback for Mount House & Severn View. We are so pleased you enjoyed your stay here with us and would welcome you back with open arms should you need us at any point in the future.
My wife is a resident at Mount House. Last week on 22nd June was her birthday. The chef organised a wonderful birthday party for my wife. She made my wife's favourite chocolate cake and made sure that the guests which were family an friends were provided with drinks and the cake. The day staff also helped to prepare the room for my wife's birthday. The chef helped to make it a special day and my wife and all the family and friends really enjoyed the tea party. Thank you so much.
Thank you, Michael, for your comments about your recent experience at Mount House & Severn View. It's a pleasure to care for your wife. Our residents' wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care. Take care.
An older building - more a home than a barracks with visible staff accepting & interacting with mobile patients in residential zone. Good dementia care with good food & activities. All staff are friendly with patients and visitors whilst remaining professional & helpful. It is encouraging to see a home that was good over 20 years ago with improved facilities & still a high standard
Thank you so much for taking the time to send in such a lovely review, it is very much appreciated. It's great to have feedback . I shall be sure to pass on your kind words to the wider team. Many thanks.
SPEAKING ON EXPERIENCE I HAVE ALWAYS RECEIVED A FRIENDLY WELCOME FROM RECEPTION TO,CARERS,CLEANING,AND KITCHEN STAFF TO NAME BUT A FEW. SMILEY FACES MAKE A WARM WELCOME.
WHENEVER I HAVE HAD TO CONTACT OR THEY HAVE HAD TO CONTACT FOR MATTERS ARISING THESE HAVE ALWAYS BEEN DEALT WITH APPROPRIATELY.
THE HOME OFFERS A FULL VARIED MENU AND DO OFFER VISITORS DRINKS,FOOD ETC IF THEY ARE THERE AT MEAL TIMES.
ACTIVITIES ARE THERE TO ENJOY,SOME EXCELLENT ENTERTAINERS, SINGERS,MUSICIANS, AND STAFF WHO GET THE RESIDENTS UP GET THEM DANCING AND YOUNG STUDENTS WHO COME IN AND PUT ON QUIZZES,CRAFTS, etc.
THESE ARE THERE FOR ANYONE WHO WANTS TO BE ENTERTAINED.
THESE CARERS DESERVE MEDALS,IT'S NOT AN EASY JOB.
Thank you for taking the time time to leave a lovely review of our home, we have a great team here and we will pass on your kind words to all of the team.
All staff are cheerful, enthusiastic, caring and compassionate and their respectful care is a joy to see. I know that mum is in the very best hands.
Thank you for your kind words, we have a fantastic team here at The Mount, we will pass on your lovely review to the team.
Garden lovely and very accessible for patients. Management listen to family concerns
Many thanks for your lovely review - lets hope the weather picks up so we can all enjoy the garden!
All the teams very kind and friendly the foods lovely dads put 3 inches on his waist in just 5 months and nearly needs the next size. Its a pretty place and feels more like home rather than being in a home. This weekend was especally fun with the Grand National with large chocolate bars for the winners and an evening get together for the residents too.
Thank you so much for taking the time to send in such a lovely review, it is very much appreciated. It's great to have feedback such as this as the staff are dedicated to making The Mount House & Severn View a place with a home-from-home feeling. I shall be sure to pass on your kind words to the wider team. Many thanks.
First time using a care home for respite - my step-father stayed a week. As he has dementia it was hard to get a reliable opinion from him, but for me it was a positive experience overall, despite an outbreak of suspected norovirus... He was safe, and well catered for by friendly staff.
Thank you for your kind comments about our care team. We appreciate you taking the time to leave feedback for Mount House & Severn View. We are so pleased you enjoyed your stay here with us and would welcome you back with open arms should you need us at any point in the future.
From the very first day, my dad arrived at the home, the staff/management have been exceptional. They are approachable/caring and extremely helpful in any needs my dad should need. I would highly recommend this nursing home.
Thank you for your kind words, I will endeavour to ensure the whole team is aware of your lovely review.
Our experience, as a family, has been a very positive one, given the sad decline of my beloved father, his ill health. We lost Dad after several days of palliative care in his room. The Mount was brilliant - thank you.
Thank you for your kind words, I will endeavour to ensure the whole team is aware of your lovely review.
He has been so much happier since coming here, treated with the utmost kindness. Thank you.
Once in a while, a review really stands stands out and I'd like to thank you for taking the time to share two of the most important aspects of being a resident at Mount House; that your husband is happy and treated with kindness. The two go hand in hand and I will be enjoy passing on your comments...
Overall good.
Thank you for taking the time to send in such a comprehensive review. Everyone's views really matter to us at Mount House and we take on board your comments which I shall pass on and discuss with the wider team. I am super pleased to hear your friend has enjoyed sharing her memories with our staff and has a happy time with us here at Mount House.
So impressed with the level of kindness and genuine care displayed by all the staff. A real 'home from home'.
Thank you so much for the lovely review, it's very much appreciated. It's always good to hear that the kindness and care shown at The Mount House is noticed, as the team are dedicated to going above and beyond for each resident. I will ensure the comments are passed on to the wider team as feedback like this always brightens the day. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 25 August 2026Please contact us for our latest availability.
News (18) & Events (2)
- 04 Sep 2026
A huge congratulations to our wonderful Senior Carer, Cristina, who has been named our Employee of the Month at Mount House & Severn View! Cristina is a valued member of...
- 01 Aug 2025
Mount House & Severn View Care Home in Shrewsbury threw open its doors on Monday 28th July to offer breakfast for all local blue light services. Staff and residents at...
- 01 Aug 2025
Staff at Barchester Healthcare’s Mount House & Severn View care home, in Shrewsbury have welcomed a new General Manager to head up the team. Jake Evans will oversee the running...
- 04 Sep 2026Organiser: Barchester Mount House & Severn View Care Home
- 29 Oct 2026Organiser: Barchester Mount House & Severn View Care Home
Awards / Recognitions (24)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Mount House & Severn View Care Home.
Meet the Team (6)

Our Deputy Manager brings an incredible 31 years of nursing experience to The Mount, with a real passion for caring for older people.
Throughout her career, she has specialised in elderly care and, before joining Barchester in 2026, worked within both a Stroke Unit and Acute Medical Unit (AMU), supporting people with a wide range of complex health and care needs.
Since joining Barchester, she has become a valued member of the team and now works as Deputy Manager at The Mount, using her many years of clinical knowledge and experience to support our residents, their families and the wider team.
Her wealth of nursing experience, calm approach and commitment to delivering high-quality, person-centred care make her a fantastic asset to The Mount.

Natasha is our Administrator at The Mount and joined both the home and Barchester in 2026.
Natasha brings a fresh, friendly and organised approach to the team and is often one of the first welcoming faces that residents, relatives and visitors meet when they come into the home.
In her role, Natasha supports the smooth day-to-day running of The Mount, helping residents, families and colleagues with a wide range of administrative needs. Her approachable nature and willingness to help make her a valued part of the team.
Since joining The Mount, Natasha has quickly settled into her role and continues to build her knowledge and experience within Barchester, while helping to create a warm and welcoming environment for everyone who comes through our doors.

Charlotte is one of our dedicated Registered Nurses here at Mount House. She joined Barchester after qualifying as a nurse and has been a valued member of the team ever since.
Charlotte is passionate about providing kind, compassionate and person-centred care, taking the time to get to know each resident and helping them feel comfortable, safe and supported. Her friendly and approachable nature makes her a much-loved member of the team.
Outside of work, Charlotte has a lifelong love of horses and has been around them since she was very young. She currently owns her own horse and enjoys spending much of her spare time with them.
Charlotte is proud to be part of the Mount House team and enjoys making a positive difference to the lives of our residents and their families.

Emma is our Head of Activities at Mount House and has been a valued member of the Barchester team for many years.
She originally began her journey at The Mount as a Carer, where she developed strong relationships with our residents and gained a real understanding of what makes each person feel happy, included and valued.
Emma has since progressed into her current role as Head of Activities, where she brings her caring nature, creativity and knowledge of our residents into planning a varied programme of meaningful and enjoyable activities.
From special events and celebrations to everyday activities and one-to-one time, Emma works hard to make sure there is always something for residents to look forward to. Her experience as a carer gives her a wonderful understanding of individual needs, interests and abilities, helping her create truly person-centred activities.
Emma is a much-loved member of the Mount House team and plays an important part in bringing fun, friendship and plenty of smiles into the home.

Steffi is our Head of Housekeeping at The Mount and has been part of Barchester since 2013.
She originally began her Barchester journey as a Head Chef at another Barchester care home, before joining The Mount two years ago as our Head of Housekeeping.
With many years of experience within Barchester, Steffi brings a wealth of knowledge, dedication and pride to her role. She works hard to ensure The Mount is kept clean, welcoming and comfortable for our residents, families and visitors, and plays an important part in creating the warm, homely environment we strive for every day.
Steffi is a valued member of the team and her commitment to maintaining high standards throughout the home is greatly appreciated.

Cath is a wonderful Volunteer and Resident Ambassador at Mount House, and also has a very special personal connection to the home, as her dad is currently a resident with us.
Cath brings with her a wealth of life experience. She spent nine years serving in the Army, followed by 14 years working for the Ministry of Defence, before going on to spend a further nine years in Educational Welfare.
Having also travelled extensively around the world, Cath has countless stories, experiences and memories to share, which makes her such an interesting and engaging presence within the home.
In her role as a Volunteer and Resident Ambassador, Cath is always happy to lend a hand, support activities, spend time with residents and help create the warm, welcoming atmosphere that makes Mount House feel like home.
Her kindness, experience and genuine passion for supporting others make her a truly valued part of the Mount House family.
Frequently Asked Questions about Barchester Mount House & Severn View Care Home
What types of Care is Barchester Mount House & Severn View Care Home registered for?
Older Person Care, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Mount House & Severn View Care Home have?
There are 58 Single Rooms.
What are the Facilities & Services at Barchester Mount House & Severn View Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Mount House & Severn View Care Home to the centre of Shrewsbury?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Mount House & Severn View Care Home to verify any information. View our terms and conditions. Barchester Mount House & Severn View Care Home has an Enhanced Service -what an Enhanced Service includes.