The Home is lovely, the Staff are very kind and always smilingDanielle E(Granddaughter of Resident/Service User)
All staff are friendly with patients and visitors whilst remaining professional & helpful.R W(Relative of Resident/Service User)
There are no words strong enough to express our gratitude and love for The Mount.Nikki M(Daughter of Resident/Service User)
The Home is lovely, the Staff are very kind and always smilingDanielle E(Granddaughter of Resident/Service User)
All staff are friendly with patients and visitors whilst remaining professional & helpful.R W(Relative of Resident/Service User)
There are no words strong enough to express our gratitude and love for The Mount.Nikki M(Daughter of Resident/Service User)
Ideally located in beautiful Shrewsbury, the Mount House and Severn View provides first-class nursing and residential care.
There is a team of highly qualified and attentive staff, many of whom have worked at the Mount House for many years and there is a real focus on the individual needs of each resident with a tailored care plan provided for everyone.
A wide range of activities and events are provided and at...
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Mount House & Severn View Care Home for full pricing details and T&Cs.
Contact Barchester Mount House & Severn View Care Home to confirm what's included and get a personalised quote:
Barchester Mount House & Severn View Care Home has a Review Score of 9.7 (9.701) out of 10, based on 21 reviews in the last 2 years.
Over all time Barchester Mount House & Severn View Care Home has 120 reviews.
On a recent visit to Barchester The Mount House & Severn View Care Home to see my brother in law, was very impressed from our reception, staff attention, catering for visitors and those being cared for. Would highly recommend Barchester. Well done.
Thank you so much for taking the time to send in such a lovely review, it is very much appreciated. It's great to have feedback such as this as the staff are dedicated to making The Mount House & Severn View a place with a home-from-home feeling. I shall be sure to pass on your kind words to the wider time. Many thanks.
A very friendly and caring home. My very poorly brother-in-law is looked after with kindness and compassion. Everything is very relaxed and visitors made welcome.
Thank you very much for your lovely review of our home.
My husband has been in Barchester The Mount House & Severn View Care Home since February 2024, he has many and increasing needs. I cannot praise the home enough. The staff are wonderful, patient and kind, knowledgeable and efficient. It feels like a home from home. My husband is as happy there as is possible under the circumstances.
Thank you very much for your lovely review of our home.
They look after my husband so well and in a crisis are fantastic, I know he is in safe hands. I'm so glad I picked Barchester The Mount House & Severn View Care Home.
Thank you very much for your lovely review of our home.
Mum has been so well cared for. The staff are amazing.
Thank you for taking the time to leave a review for The Mount House - we really appreciate your feedback.
It might be your first port of call or you may have no alternative but please seek the advice of other families and place yourself in a queue for a local, family-run residential home. There are a number with a fantastic reputation. I have never looked back and my mother is fully settled in her new abode, receiving special treatment and is now treated like one of the family.
Thanks for taking the time to add a review. We're sorry to learn you were unhappy with Mount House & Severn View Care Home and had not shared this with us at the time your relative was with us. We're grateful to you for sharing your feedback and we're sorry that we were unable to meet your...
My mother has been a resident at The Mount House for the last year. During that time, I have found the care to have been consistently excellent. Every member of staff has been welcoming, friendly and caring. The food quality is also consistently excellent. Even though my mother is confined to bed, the activities coordinator has gone out of her way to involve her where she is able.
Thank you for your kind words, I will endeavour to ensure the whole team is aware of your lovely review.
Mum has had the most outstanding care whilst at The Mount. The entire staff are always professional and friendly and genuinely cares about Mum and the family. It has been a difficult time for the family, but the staff have shown such care and compassion for Mum and us - nothing was too much trouble. They included Mum in the Carol Sevice in her room; it was so moving and created a beautiful memory for us. We are so grateful to the entire team for Mum's last few days, passing with dignity, pain-free and peace.
My 90-year-old mother has been a nursing care resident at The Mount House for nearly a year. The care has been excellent and the staff superb, as visitors the family and friends are always made to feel welcome. Although she is confined to her bed I would like to particularly mention the 'extra mile' taken to involve her in the home's activities and extra personal care, manicure, hand massage etc. At Christmas, a personalised photographic card was made for relatives which was much appreciated. I take this opportunity to thank a particular member of staff (and all the carers and nurses) for that 'extra mile', it all goes a long way towards making her feel special.
Thank you for your lovely words! All our staff try their very best to ensure The Mount House is a "home from home".
Dad was quite poorly when he arrived at Barchester The Mount House & Severn View Care Home. His medications had been changed again and again in hospital and he was very confused. The staff were marvellous; he got his medications stabilised and supported him to regain his mobility and confidence that he needed in order to return home (with three times a day carriers). Thank you so much for giving dad his independence back.
Thank You for taking the time to leave your lovely review and I have passed your kind comments onto the care team. It was a pleasure to see the change in Dad and help him return to his home.
May need long-term care and would consider the Mount for this although financially would need serious consideration.
Lovely staff who go the extra mile to ensure the visit is a memorable one - they do the most amazing cakes! My friend is very happy and settled here and is very appreciative of the care he has received.
Thank you for taking the time to leave us a review; it's always a pleasure reading such positive feedback on the care my team provides. Your feedback will be shared with the team and, of course, the chef regarding the cakes! Thank you.
Thank you.
Thank you for taking the time to leave us a review and for your lovely comments about our home, the care your father received and team at Mount House. Your feedback will be shared with the team who will be delighted to hear your feedback.
The care at The Mount House & Severn View Care Home was wonderful, the staff went above and beyond. All staff were professional, superb, caring and loving. We could not ask for anything better. We would just like to thank all the carers, nurses and management for being there for us. Thank you again.
Thank you.
My brother has only been a resident at The Mount House & Severn View Care Home for 6 weeks but I really wanted to write a review to say how wonderfully welcoming everyone has been from the manager and nurses to the admin and housekeeping staff. The nursing care has been excellent. The home is clean and cosy and the food my brother tells me is delicious. We are so grateful for the ongoing care and would highly recommend The Mount House & Severn View Care Home.
Thank you for your wonderful review and recommendation of the care we provide at Mount House, it's an absolute pleasure having your brother to stay. You're more than welcome to have lunch with us anytime, just pop your order into chef when you next visit. I will be sure to share your comments with the whole team.
My mum was only in the home for a few weeks before she passed away but my experience of visiting Mum was very positive. The care she received was wonderful as was the care they showed me. I can't think of one negative thing to say, everything from cleanliness to kind words, wonderful food and a homely atmosphere were all exceptional. My only wish would have been that Mum could have spent more time there before she passed away, as even though she had Alzheimer's she was happy, chatty and such a good patient. I will miss seeing everybody at the home but will recommend it to everyone I know. Many thanks.
Thank you for your wonderful review of our home and the care our team provides. It was an absolute pleasure having your mother stay at The Mount; her personality and warmth shone brightly. You're welcome to pop in at any time for a chat; there's always a slice of homemade cake waiting for you within our home.
The staff are very caring and the cleaning and maintenance staff go beyond their remit down to the smallest detail. We have been able to take personal things for Mum and have pictures hung and shelves fitted. The catering staff listened and provided the food requested. For Mum's 97th birthday, they made a lovely cake and treated her very well. The cleaning staff do more than just clean, they take care and chat and provide things when needed.
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.
On my arrival at The Mount, the reception and welcome were amazing. The warmth and friendliness of the staff were lovely. This was my first time visiting a friend of mine and I was really pleased to find that she loves living at The Mount and spoke very highly of the staff and the home.
Thank you for your feedback, it is wonderful to hear such news -please be advised we will share this with the team.
Would have no hesitation in recommending Barchester The Mount House & Severn View Care Home. Staff are excellent and efficient in what they do, nothing is too much trouble. Food is very good, all homecooked. We're very happy with everything.
Thank you so much for taking the time to review Mount House and Severn View, it means so much to the team. We have been trialling some new menus which are proving very popular so it is really positive to have further positive feedback.
My mother has been very happy and contented since her move into The Mount. The staff are very supportive and friendly. Even when busy, they will listen to concerns and try to find a solution. They have had to deal with a lot of additional responsibilities as a result of COVID and have done this with good humour and resilience. The ambience is very soothing and comfortable. Thank you for all of your help.
Thank you so much for taking the time to review the home, the staff go out of their way to make it home from home so will be so pleased with the feedback. It is wonderful to hear how happy your mum is with us here at the Mount House.
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A huge congratulations to our wonderful Senior Carer, Cristina, who has been named our Employee of the Month at Mount House & Severn View! Cristina is a valued member of...
Mount House & Severn View Care Home in Shrewsbury threw open its doors on Monday 28th July to offer breakfast for all local blue light services. Staff and residents at...
Staff at Barchester Healthcare’s Mount House & Severn View care home, in Shrewsbury have welcomed a new General Manager to head up the team. Jake Evans will oversee the running...
There are no accreditations posted yet for Barchester Mount House & Severn View Care Home.
Our Deputy Manager brings an incredible 31 years of nursing experience to The Mount, with a real passion for caring for older people.
Throughout her career, she has specialised in elderly care and, before joining Barchester in 2026, worked within both a Stroke Unit and Acute Medical Unit (AMU), supporting people with a wide range of complex health and care needs.
Since joining Barchester, she has become a valued member of the team and now works as Deputy Manager at The Mount, using her many years of clinical knowledge and experience to support our residents, their families and the wider team.
Her wealth of nursing experience, calm approach and commitment to delivering high-quality, person-centred care make her a fantastic asset to The Mount.
Natasha is our Administrator at The Mount and joined both the home and Barchester in 2026.
Natasha brings a fresh, friendly and organised approach to the team and is often one of the first welcoming faces that residents, relatives and visitors meet when they come into the home.
In her role, Natasha supports the smooth day-to-day running of The Mount, helping residents, families and colleagues with a wide range of administrative needs. Her approachable nature and willingness to help make her a valued part of the team.
Since joining The Mount, Natasha has quickly settled into her role and continues to build her knowledge and experience within Barchester, while helping to create a warm and welcoming environment for everyone who comes through our doors.
Charlotte is one of our dedicated Registered Nurses here at Mount House. She joined Barchester after qualifying as a nurse and has been a valued member of the team ever since.
Charlotte is passionate about providing kind, compassionate and person-centred care, taking the time to get to know each resident and helping them feel comfortable, safe and supported. Her friendly and approachable nature makes her a much-loved member of the team.
Outside of work, Charlotte has a lifelong love of horses and has been around them since she was very young. She currently owns her own horse and enjoys spending much of her spare time with them.
Charlotte is proud to be part of the Mount House team and enjoys making a positive difference to the lives of our residents and their families.
Emma is our Head of Activities at Mount House and has been a valued member of the Barchester team for many years.
She originally began her journey at The Mount as a Carer, where she developed strong relationships with our residents and gained a real understanding of what makes each person feel happy, included and valued.
Emma has since progressed into her current role as Head of Activities, where she brings her caring nature, creativity and knowledge of our residents into planning a varied programme of meaningful and enjoyable activities.
From special events and celebrations to everyday activities and one-to-one time, Emma works hard to make sure there is always something for residents to look forward to. Her experience as a carer gives her a wonderful understanding of individual needs, interests and abilities, helping her create truly person-centred activities.
Emma is a much-loved member of the Mount House team and plays an important part in bringing fun, friendship and plenty of smiles into the home.
Steffi is our Head of Housekeeping at The Mount and has been part of Barchester since 2013.
She originally began her Barchester journey as a Head Chef at another Barchester care home, before joining The Mount two years ago as our Head of Housekeeping.
With many years of experience within Barchester, Steffi brings a wealth of knowledge, dedication and pride to her role. She works hard to ensure The Mount is kept clean, welcoming and comfortable for our residents, families and visitors, and plays an important part in creating the warm, homely environment we strive for every day.
Steffi is a valued member of the team and her commitment to maintaining high standards throughout the home is greatly appreciated.
Cath is a wonderful Volunteer and Resident Ambassador at Mount House, and also has a very special personal connection to the home, as her dad is currently a resident with us.
Cath brings with her a wealth of life experience. She spent nine years serving in the Army, followed by 14 years working for the Ministry of Defence, before going on to spend a further nine years in Educational Welfare.
Having also travelled extensively around the world, Cath has countless stories, experiences and memories to share, which makes her such an interesting and engaging presence within the home.
In her role as a Volunteer and Resident Ambassador, Cath is always happy to lend a hand, support activities, spend time with residents and help create the warm, welcoming atmosphere that makes Mount House feel like home.
Her kindness, experience and genuine passion for supporting others make her a truly valued part of the Mount House family.
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