The Home is lovely, the Staff are very kind and always smilingDanielle E(Granddaughter of Resident/Service User)
All staff are friendly with patients and visitors whilst remaining professional & helpful.R W(Relative of Resident/Service User)
There are no words strong enough to express our gratitude and love for The Mount.Nikki M(Daughter of Resident/Service User)
The Home is lovely, the Staff are very kind and always smilingDanielle E(Granddaughter of Resident/Service User)
All staff are friendly with patients and visitors whilst remaining professional & helpful.R W(Relative of Resident/Service User)
There are no words strong enough to express our gratitude and love for The Mount.Nikki M(Daughter of Resident/Service User)
Ideally located in beautiful Shrewsbury, the Mount House and Severn View provides first-class nursing and residential care.
There is a team of highly qualified and attentive staff, many of whom have worked at the Mount House for many years and there is a real focus on the individual needs of each resident with a tailored care plan provided for everyone.
A wide range of activities and events are provided and at...
Ideally located in beautiful Shrewsbury, the Mount House and Severn View provides first-class nursing and residential care.
There is a team of highly qualified and attentive staff, many of whom have worked at the Mount House for many years and there is a real focus on the individual needs of each resident with a tailored care plan provided for everyone.
A wide range of activities and events are provided and at meal times, you are treated to delicious and nutritious home cooked food which has been sourced locally with the environment in mind.
A welcome always awaits you at the Mount House and Severn View so please feel free to visit at any time.
Contact Barchester Mount House & Severn View Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Mount House & Severn View Care Home for full pricing details and T&Cs.
Barchester Mount House & Severn View Care Home has a Review Score of 9.7 (9.680) out of 10, based on 19 reviews in the last 2 years.
Over all time Barchester Mount House & Severn View Care Home has 119 reviews.
Mum spent six very happy years at Mount House having been diagnosed with dementia. All staff were conscientious, caring and compassionate and always treated her with dignity. Everyone seemed to see the residents as part of a family and responded to them as they would to their own relatives. In May...
As a family, we will always cherish the love they showed all of us at a difficult time. Thank you to everyone on The Mount House team.
Thank you for your review.
We wish you the best with the new steps in your life.Please feel free to visit us at any time. I know that everybody will be pleased to see you.
Thank you for your kind words!
Mount House has great service, very friendly staff members, and is a well-run place. I would highly recommend. Also, have some amazing activities for residents. And never too busy to help you when you are there. Great home!
Mount House has great service, very friendly staff members, and is a well-run place. I would highly recommend. Also, have some amazing activities for residents. And never too busy to help you when you are there. Great home!
Thank you for your very wonderful review. It is lovely to hear you find the team members at Mount House friendly and offer great service to your friend and other residents. Your feedback on our activities is also great to hear. We do welcome our resident's visitors. It is so important for their...
Thank you for your very wonderful review. It is lovely to hear you find the team members at Mount House friendly and offer great service to your friend and other residents. Your feedback on our activities is also great to hear. We do welcome our resident's visitors. It is so important for their happiness and well-being to see their relatives and friends; we aim for our residents to feel that they are welcoming their visitors into their own homes.
From the outset, our experience of The Mount House has been fantastic! What could have been a very difficult time for our Dad and us has been made easier by this wonderful experienced team of people. Led by a compassionate manager, the whole team are caring and committed to delivering the best for...
Overall a big 10/10 from us!
Thank you for your very kind and honest review. I will share your feedback with the team who care for your dad. We are happy to see your dad settled and content in the home, I know it was a very stressful time for you when you were deciding where would best suit his needs and I am so pleased you chose Mount House & Severn View.
I stayed 2 weeks respite care. I was under a pain control program which did not happen for my first 3 days, on the Sunday evening I made a verbal complaint, from that point everything became ordered and my pain management was given as and when required. My surroundings were pleasant and of a good...
I stayed 2 weeks respite care. I was under a pain control program which did not happen for my first 3 days, on the Sunday evening I made a verbal complaint, from that point everything became ordered and my pain management was given as and when required. My surroundings were pleasant and of a good standard. Overall I felt The Mount had become forgotten over the last few years and quite shabby in certain areas. The majority of caring staff gave their absolute all and more beyond their job requirements. When there was few staff it was noticeable immediately. In my view The Mount was obviously a poor relation when money was concerned. Barchester needs to apply more money to its older homes instead of favouring the new. I feel Barchester Group are failing The Mount at Shrewsbury and their loyal staff.
Thank you for taking the time to write a review and for your kind words about the staff we have at Mount House, it’s so important to our staff and will mean so much to the team that the care and services they provide are acknowledged as going above and beyond. I understand there were some concerns...
Thank you for taking the time to write a review and for your kind words about the staff we have at Mount House, it’s so important to our staff and will mean so much to the team that the care and services they provide are acknowledged as going above and beyond. I understand there were some concerns raised when you first arrived, I am pleased to hear these were quickly rectified and would like to assure you these were raised with the external parties to avoid future issues. We do value all feedback received, I am sorry to hear you felt our home décor and facilities were not to the standard you were expecting. We as a company have been investing in a major refurbishment programme since 2015, in established homes, our updates ensure our homes reflect the high standard of service we provide, I appreciate your feedback and will look at areas we can improve the environment. we are very excited that you would like to come and join us as a volunteer and we look forward to welcoming you back very soon.
The care, warmth and friendship during my stay were outstanding and I really enjoyed it here.
The care, warmth and friendship during my stay were outstanding and I really enjoyed it here.
Thank you so much for your very kind review. It was our absolute pleasure to be able to support you during your stay. Please keep in touch - we love to hear from you.
My Mum has just spent two weeks at Mount House for respite care. During that time she has been looked after exceptionally well. All the staff are friendly and professional and work extremely hard. Thank you to everyone for all you have done, it's really appreciated.
My Mum has just spent two weeks at Mount House for respite care. During that time she has been looked after exceptionally well. All the staff are friendly and professional and work extremely hard. Thank you to everyone for all you have done, it's really appreciated.
Thank you for your very kind review. It was a pleasure to be able to support your mum and I will share your feedback with the team.
Mum is extremely well looked after and all her needs are fully catered for and she is very happy here.
Mum is extremely well looked after and all her needs are fully catered for and she is very happy here.
Thank you very much for your kind review. It is a pleasure to be able to support your mum.
I cannot speak highly enough of all the staff at The Mount House. Working under these present conditions has never removed the smile from all their faces. Thank you for all you do - well done keep the good work up.
I cannot speak highly enough of all the staff at The Mount House. Working under these present conditions has never removed the smile from all their faces. Thank you for all you do - well done keep the good work up.
Thank you so much for your kind review. I will share your feedback with the team.
I feel very comfortable knowing mum is being cared for with sincerity and respect. All her requests are met. The carers are angels in my mind. Moving mum from her home of 43 years to The Mount House was a major upheaval. But she settled in with the care and time of all the staff at The Mount.
I feel very comfortable knowing mum is being cared for with sincerity and respect. All her requests are met. The carers are angels in my mind. Moving mum from her home of 43 years to The Mount House was a major upheaval. But she settled in with the care and time of all the staff at The Mount.
Thank you for your kind words. It is a pleasure to care for your mum.
Staff very good and kind, and good to have a chat with.
Staff very good and kind, and good to have a chat with.
Thank you for your kind words. It is a pleasure to care for your mum.
Although I sincerely hope I will not need to use elderly care home facilities I do appreciate that there is a need for many people. My overriding impression of this home is the friendliness of the staff. There is always a smile and cheery word. They have been so happy to take the phone through to...
Although I sincerely hope I will not need to use elderly care home facilities I do appreciate that there is a need for many people. My overriding impression of this home is the friendliness of the staff. There is always a smile and cheery word. They have been so happy to take the phone through to my friend during the last year- it is never too much trouble. They appear to genuinely care about the welfare and well being of the residents.
Many thanks for your kind review. I'm so pleased that you feel the staff are friendly and helpful and will cascade your feedback.
Keep up the good work.
Keep up the good work.
Thank you for your kind honest review. It’s our pleasure to support your mum.
I have had the opportunity to visit this home recently, and it really is lovely. The residents appear to be happy, content and well looked after by the staff. If I was looking for a care home for a relative, Mount House would be my choice, the manager is really responsive and I have confidence in...
I have had the opportunity to visit this home recently, and it really is lovely. The residents appear to be happy, content and well looked after by the staff. If I was looking for a care home for a relative, Mount House would be my choice, the manager is really responsive and I have confidence in the home.
Thank you for your very kind review; it's lovely to know we would be your care home of choice in the future.
Staff at the the care home are always friendly warm and welcoming. I have had some lovely garden visits recently and the staff could not be any more helpful. Thank you for all that you do especially during such a difficult time. I know that my aunt is well looked after and she always seems happy...
Staff at the the care home are always friendly warm and welcoming. I have had some lovely garden visits recently and the staff could not be any more helpful. Thank you for all that you do especially during such a difficult time. I know that my aunt is well looked after and she always seems happy and content in her ‘home’ it definitely puts my mind at ease knowing that she’s happy and safe.
Friendly and a nice place to meet.
Friendly and a nice place to meet.
Thank you, for taking the time to complete a care home review. We really appreciate your positive and kind comments. Thank you for your continued support.
During the current pandemic I had feared for the...
Well done to all at The Mount and Barchester who have kept us informed and updated by text and the website, and appear to have been ahead of the game!
Thank you Karen for taking the time to complete a care home review. We really appreciate your positive and kind comments. Thank you for your continued support.
Very difficult to give a constructive review as Home was locked down very soon after my mum’s admittance.
Very difficult to give a constructive review as Home was locked down very soon after my mum’s admittance.
Dear Brian, thank you for your review. We appreciate your feedback and comments and would love to have a chat with you regarding the above. Please do not hesitate to contact me on 01743232228 to discuss further.
My nan came to The Mount during Covid lockdown, straight from hospital following surgery for a broken hip and suffering from what turned out to be quite severe dementia. We were grateful that The Mount could take her during such difficult times. However, nan thought she could go home but as she...
My nan came to The Mount during Covid lockdown, straight from hospital following surgery for a broken hip and suffering from what turned out to be quite severe dementia. We were grateful that The Mount could take her during such difficult times. However, nan thought she could go home but as she was totally bed bound and very vulnerable it was an impossibility. She was frustrated and confused and wasn't the easiest resident to care for as she seemed unaware of her own limitations, however, the staff persevered and their kindness and professionalism has won her over and she is now settled and happy. Poor nan has had such a tough time as she was unable to have any visitors in hospital and then had to be isolated in the home for 2 weeks. The home allowed us to speak to her on the phone and soon as we were able to socially distance visit her we went and that was lovely. I'm looking forward to the Covid restrictions being lifted so we can see her regularly.
Thank you Andrea for taking the time to complete a care home review. We really appreciate your positive and kind comments. Thank you for your support.
My friend came to the home straight from hospital with nothing, she had COVID-19 and had a long stay in hospital. As a friend who cares for her, I’m amazed by the care and support she has received from the staff from day one. They reassured me throughout kept me informed of her changes which I’m so...
Carry on what you are doing your Keeping everyone safe and happy which I appreciate.
Thank you so much Janet for such a lovely review and for taking the time to complete this. We really appreciate your positive and kind comments. Thank you for supporting our home continuously.
My 97-year-old mother was admitted to The Mount after being hospitalised following yet another fall. At that time, she was extremely distressed, increasingly confused and totally unwilling to cooperate with her support workers. In constant pain, unable to walk, wash or toilet unaided and very weak,...
My 97-year-old mother was admitted to The Mount after being hospitalised following yet another fall. At that time, she was extremely distressed, increasingly confused and totally unwilling to cooperate with her support workers. In constant pain, unable to walk, wash or toilet unaided and very weak, she had lost a lot of weight and was very distressed and unhappy. The continuity of care provided by The Mount’s skilled in-house nursing and care teams has transformed my mother’s life. Her pain and other physical problems are now completely under control. She is wonderfully cared for and has gained weight. Over a year later, and of critical importance to her family, especially over the current period, the staff have established an excellent relationship with her. Although understandably still very frail and confused, my mother knows and trusts them and is happier in herself than we have seen her for many years. She now thinks of The Mount as her home.
Thank you Irvine for taking the time to complete a care home review. We really appreciate your positive and kind comments. It is so lovely to know that mum thinks of the Mount as her home. Thank you for your continued support.
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A Little Breakfast, A BIG Thank You! Here at Mount House Care Home in Shrewsbury, we believe our amazing community heroes deserve a little something special! That's why we're launching...
?? WE’RE IN THE PAPER! ?? We’re absolutely thrilled to see Mount House & Severn View featured in the Shropshire Star! ?? Celebrating an incredible 20 years of service with...
https://www.shropshirestar.com/your-world/shrewsbury-care-home-residents-celebrate-housekeeping-staff-9170697
There are no accreditations posted yet for Barchester Mount House & Severn View Care Home.
I would like to take this opportunity to introduce myself. My name is Vera Moreira, and I am delighted to be joining the team. I am currently...
I would like to take this opportunity to introduce myself. My name is Vera Moreira, and I am delighted to be joining the team. I am currently supporting your home while we are waiting for the new Manager to start with us.
I have a nursing background, with over 10 years of experience in management and leadership within care and healthcare settings. Earlier in my career, I also had the privilege of serving as a medic within the Air Force, an experience which helped develop my resilience, teamwork, leadership and ability to remain calm and supportive in challenging situations.
Throughout my career, I have always been passionate about delivering high standards of care while creating a positive, respectful and supportive environment for both residents and colleagues. I strongly believe that good communication, teamwork and mutual respect are key to achieving the best outcomes for the people we care for.
I would also like to emphasise that I have an open-door policy. Please feel free to approach me at any time if you need advice, guidance, support or simply someone to talk to. No concern is too small, and I want everyone to feel comfortable sharing ideas, raising concerns and asking for help when needed.
I am really looking forward to getting to know everyone, building positive working relationships and working together as a team to make a meaningful difference to our residents.Please do come and introduce yourselves when you see me. I look forward to meeting you all and working alongside you.
Our Deputy Manager brings an incredible 31 years of nursing experience to The Mount, with a real passion for caring for older people.
Throughout her...
Our Deputy Manager brings an incredible 31 years of nursing experience to The Mount, with a real passion for caring for older people.
Throughout her career, she has specialised in elderly care and, before joining Barchester in 2026, worked within both a Stroke Unit and Acute Medical Unit (AMU), supporting people with a wide range of complex health and care needs.
Since joining Barchester, she has become a valued member of the team and now works as Deputy Manager at The Mount, using her many years of clinical knowledge and experience to support our residents, their families and the wider team.
Her wealth of nursing experience, calm approach and commitment to delivering high-quality, person-centred care make her a fantastic asset to The Mount.
Natasha is our Administrator at The Mount and joined both the home and Barchester in 2026.
Natasha brings a fresh, friendly and organised approach...
Natasha is our Administrator at The Mount and joined both the home and Barchester in 2026.
Natasha brings a fresh, friendly and organised approach to the team and is often one of the first welcoming faces that residents, relatives and visitors meet when they come into the home.
In her role, Natasha supports the smooth day-to-day running of The Mount, helping residents, families and colleagues with a wide range of administrative needs. Her approachable nature and willingness to help make her a valued part of the team.
Since joining The Mount, Natasha has quickly settled into her role and continues to build her knowledge and experience within Barchester, while helping to create a warm and welcoming environment for everyone who comes through our doors.
Steffi is our Head of Housekeeping at The Mount and has been part of Barchester since 2013.
She originally began her Barchester journey as a Head...
Steffi is our Head of Housekeeping at The Mount and has been part of Barchester since 2013.
She originally began her Barchester journey as a Head Chef at another Barchester care home, before joining The Mount two years ago as our Head of Housekeeping.
With many years of experience within Barchester, Steffi brings a wealth of knowledge, dedication and pride to her role. She works hard to ensure The Mount is kept clean, welcoming and comfortable for our residents, families and visitors, and plays an important part in creating the warm, homely environment we strive for every day.
Steffi is a valued member of the team and her commitment to maintaining high standards throughout the home is greatly appreciated.
Charlotte is one of our dedicated Registered Nurses here at Mount House. She joined Barchester after qualifying as a nurse and has been a valued...
Charlotte is one of our dedicated Registered Nurses here at Mount House. She joined Barchester after qualifying as a nurse and has been a valued member of the team ever since.
Charlotte is passionate about providing kind, compassionate and person-centred care, taking the time to get to know each resident and helping them feel comfortable, safe and supported. Her friendly and approachable nature makes her a much-loved member of the team.
Outside of work, Charlotte has a lifelong love of horses and has been around them since she was very young. She currently owns her own horse and enjoys spending much of her spare time with them.
Charlotte is proud to be part of the Mount House team and enjoys making a positive difference to the lives of our residents and their families.
Cath is a wonderful Volunteer and Resident Ambassador at Mount House, and also has a very special personal connection to the home, as her dad is...
Cath is a wonderful Volunteer and Resident Ambassador at Mount House, and also has a very special personal connection to the home, as her dad is currently a resident with us.
Cath brings with her a wealth of life experience. She spent nine years serving in the Army, followed by 14 years working for the Ministry of Defence, before going on to spend a further nine years in Educational Welfare.
Having also travelled extensively around the world, Cath has countless stories, experiences and memories to share, which makes her such an interesting and engaging presence within the home.
In her role as a Volunteer and Resident Ambassador, Cath is always happy to lend a hand, support activities, spend time with residents and help create the warm, welcoming atmosphere that makes Mount House feel like home.
Her kindness, experience and genuine passion for supporting others make her a truly valued part of the Mount House family.
Alberto is our Head Chef here at Mount House and plays an important role in ensuring our residents enjoy delicious, nutritious and freshly prepared...
Alberto is our Head Chef here at Mount House and plays an important role in ensuring our residents enjoy delicious, nutritious and freshly prepared meals every day.
With a passion for creating tasty, home-cooked dishes, Alberto takes great pride in providing a varied and enjoyable dining experience, catering to individual tastes, preferences, and dietary requirements.
Alberto understands that mealtimes are about much more than just food. They are an opportunity for residents to come together, socialise and enjoy something special. Whether preparing traditional favourites, celebrating special occasions or incorporating residents' suggestions into the menu, Alberto is dedicated to making every meal a pleasure.
Emma is our Head of Activities at Mount House and has been a valued member of the Barchester team for many years.
She originally began her journey...
Emma is our Head of Activities at Mount House and has been a valued member of the Barchester team for many years.
She originally began her journey at The Mount as a Carer, where she developed strong relationships with our residents and gained a real understanding of what makes each person feel happy, included and valued.
Emma has since progressed into her current role as Head of Activities, where she brings her caring nature, creativity and knowledge of our residents into planning a varied programme of meaningful and enjoyable activities.
From special events and celebrations to everyday activities and one-to-one time, Emma works hard to make sure there is always something for residents to look forward to. Her experience as a carer gives her a wonderful understanding of individual needs, interests and abilities, helping her create truly person-centred activities.
Emma is a much-loved member of the Mount House team and plays an important part in bringing fun, friendship and plenty of smiles into the home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Mount House & Severn View Care Home to verify any information. View our terms and conditions. Barchester Mount House & Severn View Care Home has an Enhanced Service -what an Enhanced Service includes.