The Home is lovely, the Staff are very kind and always smilingDanielle E(Granddaughter of Resident/Service User)
All staff are friendly with patients and visitors whilst remaining professional & helpful.R W(Relative of Resident/Service User)
There are no words strong enough to express our gratitude and love for The Mount.Nikki M(Daughter of Resident/Service User)
The Home is lovely, the Staff are very kind and always smilingDanielle E(Granddaughter of Resident/Service User)
All staff are friendly with patients and visitors whilst remaining professional & helpful.R W(Relative of Resident/Service User)
There are no words strong enough to express our gratitude and love for The Mount.Nikki M(Daughter of Resident/Service User)
Ideally located in beautiful Shrewsbury, the Mount House and Severn View provides first-class nursing and residential care.
There is a team of highly qualified and attentive staff, many of whom have worked at the Mount House for many years and there is a real focus on the individual needs of each resident with a tailored care plan provided for everyone.
A wide range of activities and events are provided and at...
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Mount House & Severn View Care Home for full pricing details and T&Cs.
Contact Barchester Mount House & Severn View Care Home to confirm what's included and get a personalised quote:
Barchester Mount House & Severn View Care Home has a Review Score of 9.7 (9.701) out of 10, based on 21 reviews in the last 2 years.
Over all time Barchester Mount House & Severn View Care Home has 120 reviews.
My 93-year-old mother moved into Mount House following a life-changing accident, which left her blind and after six weeks in hospital. I have the highest praise for the staff of Mount House for the way they help mum, encouraging her to regain as much independence as her disability allows, and ensuring she takes an active part in activities. The staff has also made family and friends very welcome and any queries have been quickly answered and resolved. In the 3 months Mum has been resident, she has changed from a frightened and confused old lady to someone who is enjoying life again.
It is very nice to hear how your loved one has been in good hands and that we made a positive difference.
Thank you again for your feedback and your lovely words.
As a family, we will always cherish the love they showed all of us at a difficult time. Thank you to everyone on The Mount House team.
Thank you for your review.
We wish you the best with the new steps in your life.Please feel free to visit us at any time. I know that everybody will be pleased to see you.
Thank you for your kind words!
Mount House has great service, very friendly staff members, and is a well-run place. I would highly recommend. Also, have some amazing activities for residents. And never too busy to help you when you are there. Great home!
Thank you for your very wonderful review. It is lovely to hear you find the team members at Mount House friendly and offer great service to your friend and other residents. Your feedback on our activities is also great to hear. We do welcome our resident's visitors. It is so important for their...
Overall a big 10/10 from us!
Thank you for your very kind and honest review. I will share your feedback with the team who care for your dad. We are happy to see your dad settled and content in the home, I know it was a very stressful time for you when you were deciding where would best suit his needs and I am so pleased you chose Mount House & Severn View.
I stayed 2 weeks respite care. I was under a pain control program which did not happen for my first 3 days, on the Sunday evening I made a verbal complaint, from that point everything became ordered and my pain management was given as and when required. My surroundings were pleasant and of a good standard. Overall I felt The Mount had become forgotten over the last few years and quite shabby in certain areas. The majority of caring staff gave their absolute all and more beyond their job requirements. When there was few staff it was noticeable immediately. In my view The Mount was obviously a poor relation when money was concerned. Barchester needs to apply more money to its older homes instead of favouring the new. I feel Barchester Group are failing The Mount at Shrewsbury and their loyal staff.
Thank you for taking the time to write a review and for your kind words about the staff we have at Mount House, it’s so important to our staff and will mean so much to the team that the care and services they provide are acknowledged as going above and beyond. I understand there were some concerns...
The care, warmth and friendship during my stay were outstanding and I really enjoyed it here.
Thank you so much for your very kind review. It was our absolute pleasure to be able to support you during your stay. Please keep in touch - we love to hear from you.
My Mum has just spent two weeks at Mount House for respite care. During that time she has been looked after exceptionally well. All the staff are friendly and professional and work extremely hard. Thank you to everyone for all you have done, it's really appreciated.
Thank you for your very kind review. It was a pleasure to be able to support your mum and I will share your feedback with the team.
Mum is extremely well looked after and all her needs are fully catered for and she is very happy here.
Thank you very much for your kind review. It is a pleasure to be able to support your mum.
I cannot speak highly enough of all the staff at The Mount House. Working under these present conditions has never removed the smile from all their faces. Thank you for all you do - well done keep the good work up.
Thank you so much for your kind review. I will share your feedback with the team.
I feel very comfortable knowing mum is being cared for with sincerity and respect. All her requests are met. The carers are angels in my mind. Moving mum from her home of 43 years to The Mount House was a major upheaval. But she settled in with the care and time of all the staff at The Mount.
Thank you for your kind words. It is a pleasure to care for your mum.
Staff very good and kind, and good to have a chat with.
Thank you for your kind words. It is a pleasure to care for your mum.
Although I sincerely hope I will not need to use elderly care home facilities I do appreciate that there is a need for many people. My overriding impression of this home is the friendliness of the staff. There is always a smile and cheery word. They have been so happy to take the phone through to my friend during the last year- it is never too much trouble. They appear to genuinely care about the welfare and well being of the residents.
Many thanks for your kind review. I'm so pleased that you feel the staff are friendly and helpful and will cascade your feedback.
Keep up the good work.
Thank you for your kind honest review. It’s our pleasure to support your mum.
I have had the opportunity to visit this home recently, and it really is lovely. The residents appear to be happy, content and well looked after by the staff. If I was looking for a care home for a relative, Mount House would be my choice, the manager is really responsive and I have confidence in the home.
Thank you for your very kind review; it's lovely to know we would be your care home of choice in the future.
Staff at the the care home are always friendly warm and welcoming. I have had some lovely garden visits recently and the staff could not be any more helpful. Thank you for all that you do especially during such a difficult time. I know that my aunt is well looked after and she always seems happy and content in her ‘home’ it definitely puts my mind at ease knowing that she’s happy and safe.
Friendly and a nice place to meet.
Thank you, for taking the time to complete a care home review. We really appreciate your positive and kind comments. Thank you for your continued support.
Well done to all at The Mount and Barchester who have kept us informed and updated by text and the website, and appear to have been ahead of the game!
Thank you Karen for taking the time to complete a care home review. We really appreciate your positive and kind comments. Thank you for your continued support.
Very difficult to give a constructive review as Home was locked down very soon after my mum’s admittance.
Dear Brian, thank you for your review. We appreciate your feedback and comments and would love to have a chat with you regarding the above. Please do not hesitate to contact me on 01743232228 to discuss further.
My nan came to The Mount during Covid lockdown, straight from hospital following surgery for a broken hip and suffering from what turned out to be quite severe dementia. We were grateful that The Mount could take her during such difficult times. However, nan thought she could go home but as she was totally bed bound and very vulnerable it was an impossibility. She was frustrated and confused and wasn't the easiest resident to care for as she seemed unaware of her own limitations, however, the staff persevered and their kindness and professionalism has won her over and she is now settled and happy. Poor nan has had such a tough time as she was unable to have any visitors in hospital and then had to be isolated in the home for 2 weeks. The home allowed us to speak to her on the phone and soon as we were able to socially distance visit her we went and that was lovely. I'm looking forward to the Covid restrictions being lifted so we can see her regularly.
Thank you Andrea for taking the time to complete a care home review. We really appreciate your positive and kind comments. Thank you for your support.
Carry on what you are doing your Keeping everyone safe and happy which I appreciate.
Thank you so much Janet for such a lovely review and for taking the time to complete this. We really appreciate your positive and kind comments. Thank you for supporting our home continuously.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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A huge congratulations to our wonderful Senior Carer, Cristina, who has been named our Employee of the Month at Mount House & Severn View! Cristina is a valued member of...
Mount House & Severn View Care Home in Shrewsbury threw open its doors on Monday 28th July to offer breakfast for all local blue light services. Staff and residents at...
Staff at Barchester Healthcare’s Mount House & Severn View care home, in Shrewsbury have welcomed a new General Manager to head up the team. Jake Evans will oversee the running...
There are no accreditations posted yet for Barchester Mount House & Severn View Care Home.
Our Deputy Manager brings an incredible 31 years of nursing experience to The Mount, with a real passion for caring for older people.
Throughout her career, she has specialised in elderly care and, before joining Barchester in 2026, worked within both a Stroke Unit and Acute Medical Unit (AMU), supporting people with a wide range of complex health and care needs.
Since joining Barchester, she has become a valued member of the team and now works as Deputy Manager at The Mount, using her many years of clinical knowledge and experience to support our residents, their families and the wider team.
Her wealth of nursing experience, calm approach and commitment to delivering high-quality, person-centred care make her a fantastic asset to The Mount.
Natasha is our Administrator at The Mount and joined both the home and Barchester in 2026.
Natasha brings a fresh, friendly and organised approach to the team and is often one of the first welcoming faces that residents, relatives and visitors meet when they come into the home.
In her role, Natasha supports the smooth day-to-day running of The Mount, helping residents, families and colleagues with a wide range of administrative needs. Her approachable nature and willingness to help make her a valued part of the team.
Since joining The Mount, Natasha has quickly settled into her role and continues to build her knowledge and experience within Barchester, while helping to create a warm and welcoming environment for everyone who comes through our doors.
Charlotte is one of our dedicated Registered Nurses here at Mount House. She joined Barchester after qualifying as a nurse and has been a valued member of the team ever since.
Charlotte is passionate about providing kind, compassionate and person-centred care, taking the time to get to know each resident and helping them feel comfortable, safe and supported. Her friendly and approachable nature makes her a much-loved member of the team.
Outside of work, Charlotte has a lifelong love of horses and has been around them since she was very young. She currently owns her own horse and enjoys spending much of her spare time with them.
Charlotte is proud to be part of the Mount House team and enjoys making a positive difference to the lives of our residents and their families.
Emma is our Head of Activities at Mount House and has been a valued member of the Barchester team for many years.
She originally began her journey at The Mount as a Carer, where she developed strong relationships with our residents and gained a real understanding of what makes each person feel happy, included and valued.
Emma has since progressed into her current role as Head of Activities, where she brings her caring nature, creativity and knowledge of our residents into planning a varied programme of meaningful and enjoyable activities.
From special events and celebrations to everyday activities and one-to-one time, Emma works hard to make sure there is always something for residents to look forward to. Her experience as a carer gives her a wonderful understanding of individual needs, interests and abilities, helping her create truly person-centred activities.
Emma is a much-loved member of the Mount House team and plays an important part in bringing fun, friendship and plenty of smiles into the home.
Steffi is our Head of Housekeeping at The Mount and has been part of Barchester since 2013.
She originally began her Barchester journey as a Head Chef at another Barchester care home, before joining The Mount two years ago as our Head of Housekeeping.
With many years of experience within Barchester, Steffi brings a wealth of knowledge, dedication and pride to her role. She works hard to ensure The Mount is kept clean, welcoming and comfortable for our residents, families and visitors, and plays an important part in creating the warm, homely environment we strive for every day.
Steffi is a valued member of the team and her commitment to maintaining high standards throughout the home is greatly appreciated.
Cath is a wonderful Volunteer and Resident Ambassador at Mount House, and also has a very special personal connection to the home, as her dad is currently a resident with us.
Cath brings with her a wealth of life experience. She spent nine years serving in the Army, followed by 14 years working for the Ministry of Defence, before going on to spend a further nine years in Educational Welfare.
Having also travelled extensively around the world, Cath has countless stories, experiences and memories to share, which makes her such an interesting and engaging presence within the home.
In her role as a Volunteer and Resident Ambassador, Cath is always happy to lend a hand, support activities, spend time with residents and help create the warm, welcoming atmosphere that makes Mount House feel like home.
Her kindness, experience and genuine passion for supporting others make her a truly valued part of the Mount House family.
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