St Georges Park Nursing Home

School Street, St Georges, Telford TF2 9LL
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Top 20 carehome certificate
10 64 Reviews
  • St Georges Park Nursing Home, Telford
St George’s Park Nursing Home offers exceptional nursing, palliative and specialist dementia care to residents from across the West Midlands.

The home is located within the peaceful residential area of St. George’s, but is also close to the popular town of Telford with a bustling high street and many nearby amenities, many of which can be easily accessed as St. George’s Park is on the local bus route.

The 2 individual units within the home are split across 2 very specialised floors, ensuring that every resident receives the exact level of high quality care they require 24hrs/day, regardless of how specific their needs are. St. George’s Park has a real person-centred approach and the dedicated care team support individuality, allowing each resident to achieve their potential and enjoy a fulfilling lifestyle.

Accommodation throughout the home is luxurious yet practical, with care having been taken to make the individual bedrooms, and the communal areas, comfortable, appealing and stimulating. To ensure that residents feel at home and settled they are also encouraged to bring items of furniture and treasured possessions to personalise their surroundings.

St. George’s Park has a very welcoming atmosphere and friends and family often join in with the host of in-house activities which have been designed to cater for existing hobbies and interests – and to stimulate some new ones too. There are well-established links with the local community and the home often receives visits and concerts from the neighbouring schoolchildren and services from the local churches for those who want to join in.

Flexibility with meal types, sizes and even the location where they are eaten means that the home can allow for the wishes and dietary needs of every individual, regardless of their condition. Always fresh and of the highest quality, the meals and snacks are enjoyed by residents, friends and family alike.
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Care Provided by St Georges Park Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1395
  • Self-Funded Nursing Dementia Care: from £1395

These prices are only a guideline, please contact St Georges Park Nursing Home to find out the exact price for your requirements.

Contact St Georges Park Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact St Georges Park Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Natasha “Tash” Byram (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (70)

Visiting

  • Visitors warmly welcomed. Relatives can visit their loved ones at any time, and there's no need to book in advance for these personal visits.


    However, if interested in touring the home and learning more about services, recommend scheduling a visit in advance. This way, a dedicated team can ensure they're available to show visitors around and discuss how best to meet specific needs. The team are here to provide information and support required, and look forward to assisting in any way.

Parking

  • There is plenty of on site parking at St George's Park.

St Georges Park Nursing Home Reviews (64)

10

St Georges Park Nursing Home has a Review Score of 10 (10.000) out of 10, based on 20 reviews in the last 2 years.
Over all time St Georges Park Nursing Home has 64 reviews.

Overall Experience
  • 59
  • 4
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Date Published
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Reviewer Connection to St Georges Park Nursing Home
  • 17
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  • 9
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  • 5
  • 1
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Total of 64, showing 21-40
Review from Tracey B (Daughter of Resident) published on 7 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care that my mom is receiving - she is happy and settled.
Reply from Chelsie Walne, Home Manager at St Georges Park Nursing HomeThank you so much for your positive 5-star review! We're thrilled to hear that your mum is happy and settled at St Georges Park. Providing excellent care and ensuring the well-being of our residents is our top priority.
We truly appreciate your trust in us and are committed to maintaining the high standards that have contributed to your mum's positive experience.
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Review from Nicola L (Friend of Resident) published on 24 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is well-maintained. Staff are all helpful and approachable, activities are well organised. Visitors are always made welcome. I would recommend this home to anyone who wishes their family member to be cared for not just looked after.
Reply from Chelsie Walne, Home Manager at St Georges Park Nursing HomeThank you so much for taking the time to share your positive experience with St. George's Park Nursing Home. We are delighted to receive your 5-star review and are thrilled to learn that you find our home well-maintained and our staff helpful and approachable. Creating a welcoming and supportive environment for our residents is a top priority, and we're pleased to hear that our team's efforts have made a positive impact on your experience. We appreciate your recognition of our efforts to make visitors feel welcome. We understand the importance of maintaining strong connections between residents and their families, and we are glad to provide a space where you feel comfortable and welcome.
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Review from Kerri G (Stepdaughter of Resident) published on 24 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home is very good for the needs of residents and I feel like my relative is getting the best care he can get. I would recommend the home for family that need to have their loved ones looked after.
Reply from Chelsie Walne, Home Manager at St Georges Park Nursing HomeThank you so much for taking the time to share your positive experience at St. George's Park Nursing Home. We are delighted to receive your 5-star review and to hear that your relative is receiving the best care possible.
At St. George's Park, we are committed to providing a nurturing and supportive environment for our residents, and it warms our hearts to know that your loved one's needs are being met with excellence. Our dedicated team works tirelessly to ensure the well-being and comfort of each resident, and it is immensely rewarding to see that reflected in your feedback.
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Review from Carol J (Father-in-law of Resident) published on 24 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is in a fantastic care home. He's really well looked after.
Reply from Chelsie Walne, Home Manager at St Georges Park Nursing HomeWe are truly grateful for your kind words and the wonderful 5-star review about St. George's Park Nursing Home. It brings us immense joy to hear that your dad is thriving in our care and is being really well looked after.
Creating a space where residents feel supported, comfortable, and cared for is at the core of what we do, and we're thrilled that your dad is experiencing that.
Thank you once again for entrusting us with your dad's care and for taking the time to share your positive experience.
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Review from Glenda F (Daughter of Resident) published on 23 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Georges Park is the only EMI home Mom has been in and I have nothing to compare it to, but I have to say the staff are wonderful. the food is good and every concern I have ever had has been listened to and acted upon. I feel she is well cared for and I appreciate everything they do for her. Many
thanks.
Reply from Chelsie Walne, Home Manager at St Georges Park Nursing HomeThank you so much for taking the time to share your positive experience of St Georges Park. We truly appreciate your kind words and are delighted to hear that your mother is receiving excellent care at our home. It warms our hearts to know that you have found our staff to be wonderful, and we are dedicated to maintaining a compassionate and attentive team to ensure the wellbeing of all our residents. We believe in open communication and always strive to create a supportive and responsive environment for both residents and their families. We understand that choosing a care home is a significant decision, and we are honoured that you have entrusted us with your mother's wellbeing.
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Review from Daniel H (Grandson of Resident) published on 26 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great service by all involved, from the reception staff to care givers, a truly faultless service in caring for my grandfather.
Reply from Chelsie Walne, Home Manager at St Georges Park Nursing HomeThank you so much for taking the time to share your review of St Georges Park Nursing Home. Our team is dedicated to ensuring the highest level of care and support for all our residents, and it is incredibly rewarding to know that we have met your expectations. Your kind words serve as great motivation for us and we are committed to maintaining the standard of care. The wellbeing and comfort of your grandfather and all our residents are our top priorities and we will continue to work diligently to provide the best possible care. Once again, thank you for entrusting us with the care of your grandfather, and for taking the time to share your positive experience.
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Review from Elizabeth S (Daughter of Resident) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and compassion shown to our Father has been amazing. The staff should all be very proud of themselves, and proud to wear their uniforms. Thank you to all of you.
Reply from Chelsie Walne, Home Manager at St Georges Park Nursing HomeThank you for your heartwarming and glowing review of St. George's Park Nursing Home. We are truly delighted to read about the care and compassion that our staff extended to your Father. Knowing that you feel our staff should be proud of themselves means the world to us. Our team takes great pride in their work, and your appreciation reinforces their sense of purpose and fulfilment. Your gratitude and acknowledgement are incredibly motivating for us to continue striving for excellence in our care services. On behalf of the entire team at St. George's Park Nursing Home, we extend our heartfelt thanks to you for entrusting your Father's care to us. We look forward to continuing to provide a safe and nurturing environment for all our residents.
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Review from Colin J (Husband of Resident) published on 2 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my experience of attending my wife, seven days a week, from morning until evening, I have to say that the standard of care at St Georges Park Nursing Home is second to none and the dedication of the nursing staff, management and carers is exemplary.
Reply from Chelsie Walne, Home Manager at St Georges Park Nursing HomeWe are touched by your exceptional review of St. George's Park Nursing Home. Your unwavering dedication to being by your wife's side every day reflects a deep bond of love and care, and we are honoured to have played a part in this journey alongside you. It warms our hearts to hear that you find our standard of care to be unparalleled. Your acknowledgment of our nursing staff, management, and carers' exemplary dedication is a true testament to their passion for providing the best possible care to our residents. We understand that entrusting a loved one's care to a facility is a significant decision, and your confidence in us is both humbling and inspiring. Rest assured, we are committed to maintaining this high standard of care that you have so graciously recognised.
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Review from Lee J (Grandson of Resident) published on 1 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandfather is very well looked after. He is always clean, tidy and happy and kept well-groomed. The staff are always very gentle and sweet with him and in particular, my grandfather enjoys lunchtimes.
Reply from Chelsie Walne, Home Manager at St Georges Park Nursing HomeThank you so much for taking the time to share your kind words and glowing 5-star review about your grandfather's experience at St Georges Park Nursing Home. We are delighted to hear that he is very well looked after and that he feels clean, tidy, and happy in our care. Our dedicated staff works tirelessly to provide a warm and nurturing environment for all our residents, and your feedback serves as a great encouragement to their efforts.
We take immense pride in the well-being of our residents and understand the importance of maintaining their dignity and comfort.
It is heartening to hear that lunchtimes are particularly enjoyable for your grandfather. Our culinary team works diligently to create delicious and nutritious meals that cater to individual preferences, attempting to make mealtime a delightful experience.
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Review from Denis R (Husband of Resident) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is very pleased with the care.
I would recommend the home to anyone.
Reply from Chelsie Hammond, Home Manager at St Georges Park Nursing HomeThank you so much for taking the time to share your positive experience at St Georges Park. We are delighted to hear that your wife is very pleased with the care she is receiving in our home.
Your recommendation means a lot to us, as it serves as a testament to the quality of care and dedication our team strives to provide. We are honoured to have gained your trust and confidence in our services. Your kind words and positive feedback motivate us to continue delivering the highest standard of care and maintaining a welcoming atmosphere for all our residents.
Thank you once again for choosing St Georges Park. If you have any further feedback or if there is anything we can do to enhance your wife's experience, please do not hesitate to reach out to us. We are here to support you both.
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Review from Terry B (Husband of Resident) published on 13 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my wife is receiving at St Georges is excellent.
Staff are amazing.
Reply from Chelsie Hammond, Home Manager at St Georges Park Nursing HomeThank you so much for taking the time to share your positive experience and leaving such a wonderful review for St Georges Park. It makes me and my team very happy to hear that your wife is receiving excellent care and that you find the staff amazing.
At St Georges Park, we strive to provide exceptional care and support to all our residents, ensuring their well-being and comfort is our top priority. It is heartwarming to know that our dedicated team members have made a positive impact on your wife's life and have exceeded your expectations.
We greatly value your feedback, as it serves as a testament to the hard work and commitment of our staff. We believe that every individual deserves to be treated with dignity, respect and compassion, and we are delighted that we have been able to offer this level of care to your wife.
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Review from Nadine M (Next of Kin) published on 24 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum sadly passed away at the end of November 2022, this was so unexpected by ourselves and the staff at St Georges Park.
All staff members are amazing and dedicated to their job, at the time of our loss everyone in the home gave my dad and I comfort and much-needed support.
We spent three years
visiting Mum on a daily basis and every visit was a pleasure, a loving warm welcome as soon as we walked through the door.
St Georges Park Care Home has become part of our family.
We cannot thank you enough for the love and care, Mum, Dad, myself, family and friends have received.
Reply from Chelsie Hammond, Home Manager at St Georges Park Nursing HomeNadine, we are so sorry for your loss and feel very honoured that we could make such a difference during her last few precious years. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback.
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Review from Elisabeth H (Sister of Resident) published on 21 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was initially concerned about a rushed placement to St Georges and worried that my brother may fall and break his hip again. However, people all managed carefully, and difficulties between residents do not result in harm, as situations are avoided or defused. Staff are sensitive towards my brother
and understand his "collecting" behaviour. They are also patient with his fear of personal care and his personal space in his room. My brother loves his room and has settled very well. I have been very welcome and enjoyed doing activities with my brother. The nurses are nothing short of heroes for managing my brother's diabetes, which is hard to stabilize. Thank you!
Reply from Chelsie Hammond, Home Manager at St Georges Park Nursing HomeThank you so much for your kind words, Elisabeth - this means so much to us.
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Review from Ann J (Wife of Resident) published on 3 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
He has been at St Georges Park since October 2019. The staff have been marvellous, very caring and understanding to both him and the family.
Reply from Chelsie Hammond, Home Manager at St Georges Park Nursing HomeWe really appreciate your kind words. Thank you for taking the time to leave this review.
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Review from Susie T (Daughter of Resident) published on 3 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and aware of needs of people here. Friendly and carers love always talking to people here!
Reply from Chelsie Hammond, Home Manager at St Georges Park Nursing HomeThank you for your wonderful review, this means so much to us.
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Review from Andrew E (Husband of Resident) published on 16 February 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
The staff are inattentive as residents are not checked on a regular basis as I found other residents sleeping in my wife’s bed in her room. Also, the room had not been cleaned for several weeks as I found rotting food in her bin that had been there for seven days and I had to report it to staff and
check the following day it had been removed. The door would not latch shut and in the visiting room, the window safety wire had the PVC covering worn away and the steel wires were sticking out which could injure the residents. Many of my wife’s items went missing and they lost three pairs of glasses of which I had to replace at a great cost to a pensioner. They give the impression they are caring when they are not as when I tried to claim for the lost glasses they stated that in their contract they are not liable for anything so in that case if you need to have someone go there, send them in with nothing.
Reply from Francesca Jaskolski, Head of Marketing at St Georges Park Nursing HomeWe are sorry that you felt this was a suitable forum to continue these accusations. We have already provided evidence that contradicts your defamatory claims.
During the time referenced Covid19 was only enabling visits in our outdoor specifically constructed pods, which were built to a very high standard.
Furthermore, your wife was admitted to the home with one documented pair of glasses, which her current facility has verified she still has in her possession.
We are disappointed that your challenging actions led us to, unfortunately, having to enlist the assistance of the Local Authorities to terminate your wife’s stay with us.
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Review from David W (Husband of Resident) published on 16 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot recommend this home enough. I and the family have always received attention to whatever we have asked regarding the treatment and care for my wife and their mother. We have always been consulted whenever it has been necessary.
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Review from Susan C (Daughter of Resident) published on 16 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I come to visit my mum as often as I can. We are always made very welcome by the staff. We are very happy with the care of my mum. We have no concerns whatsoever. We would recommend this home to any families who are looking for an excellent care home for their loved ones.
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Review from Richard D (Son of Resident) published on 7 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really happy with the level of support my mum has received. The staff are always keen to help and are very friendly.
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Review from Tracy T (Daughter of Resident) published on 7 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff. Mum very happy and well cared for. Lots of activities to keep her stimulated as well as entertainment. Lovely meals and personal needs are taken care of - eg nails, hairdressers.
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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for St Georges Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for St Georges Park Nursing Home is calculated as follows: ( (238 Excellents x 5) ) ÷ 238 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Georges Park Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (35)

Meet the Team (8)

Nancy

Nancy Roberts

Job Title: Clinical Lead Joined: 2023

Nancy is the Clinical Lead at St George's Park.

Jenny

Jenny Smith

Job Title: Quality Assurance Officer Joined: 2023

Jenny is responsible for ensuring that all services and processes meet high standards of quality and compliance. Her role involves conducting regular audits, reviewing procedures, and implementing improvements to enhance overall effectiveness. She collaborates with various departments to monitor performance, address any issues, and ensure adherence to regulatory requirements. Her attention to detail and commitment to excellence help maintain a superior standard of care and service for everyone at St George's Park.

Natasha

Natasha Byram

Job Title: Home Manager Joined: 2026

The Home Manager at St George's Park Nursing Home oversees the day-to-day running of the home, leading the team to deliver safe, high-quality, and compassionate care.

Karla

Karla Bithell

Job Title: Staff Administrator Joined: 2021

Karla has been a Receptionist at St George’s Park since September 2021, having had a wealth of experience in customer-facing roles. She enjoys working in the care home setting as she relishes building relationships with residents and their families. Karla loves being a part of the St George’s team and looks forward to welcoming you during your visits.

Holly

Holly Preece

Job Title: Lifestyle Coordinator Joined: 2017

I have worked at St Georges for over 5 years and have loved every minute of it. I endeavour to provide a broad-ranging activities programme for those we support, which are person centred and include lots of musical entertainment, holistic therapies and social events within the home, as well as out in the local community.


My days are spent making sure that the residents in the home have an interesting and active social programme to enjoy each day. Residents' individual preferences are always considered, and I welcome feedback from loved ones too.

Chris

Chris Barley

Job Title: Maintenance Joined: 2020

Chris plays a crucial role in ensuring the facility's smooth operation and safety. His responsibilities include performing routine inspections, addressing repair needs, and maintaining equipment and infrastructure. Chris handles minor repairs, troubleshoots issues, and collaborates with other team members to ensure that the home remains in excellent condition for both staff and residents. His proactive approach and attention to detail help create a safe and welcoming environment for everyone at St George's Park.

Yvonne

Yvonne Williams-Hamilton

Job Title: Lifestyle Coordinator

Yvonne is one of our Lifestyle Coordinators. She brings great experience, enthusiasm and spark to St George's Park. She enjoys delivering an amazing, vibrant activities calendar to cater to all tastes and abilities. It is her passion to ensure that residents, family and friends are left happy and content and very much looking forward to the next daily activity!

Tracy

Tracy Brown

Job Title: Head Chef

As Head Chef, Tracy leads the kitchen team in delivering nutritious, delicious meals tailored to residents' dietary needs and preferences. Her role involves menu planning, ensuring food quality and safety, and managing kitchen operations, including inventory and staff supervision. She collaborates closely with care staff to accommodate specific dietary requirements and create a positive dining experience for residents. Her passion for cooking and commitment to excellence ensures that meals not only meet nutritional standards but also bring comfort and enjoyment to each resident.

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