Woodcote Hall

Mum came to Woodcote the end of July 2025, on the day of our visit we turned up unannounced just like we had done to 3 other homes that day, I knew straight away this was where I wanted her to be, from day one the care, the friendliness, the atmosphere and the professionalism from all is amazing, I visit mum regularly and I'm always made to feel welcome and I'm always offered a cup of coffee and have a chat with staff , we enjoy our visits as a family, due to moms dementia she has good days and bad days but I know even on the bad days mum gets the support she needs. Nothing is to much trouble, the care team are brilliant and friendly, they have regular activity days which the resident thoroughly enjoy , also an activity room , decorate cakes, nail painting this list is endless. I like the fact they celebrate every season and festival and make a lot of effort throughout the home, it always looks so nice. I take cakes in every weekend just to show our appreciation as a family. Well done

A life long friend of the family has now been in Woodcote for 12 months the care and attention from the staff has been excellent. All the staff I have see have been happy, cheerful and nothing is any trouble. Really can not fault the home.

My mum had recently had a stroke and heart failure and was not well enough to go home post a hospital stay. The staff have gone above and beyond to improve mum's health and well being following this long stay in hospital. Nothing is too much trouble and they really " care" about all of their residents. The warmth and professionalism of the staff is just amazing, we have really seen an improvement in mum's health whilst she was there. The facilities and care are good and I would highly recommend.

I visit my friend most weeks and think the care she gets is great, nothing is too much trouble. All the staff are great and can't do enough for the residents. She has been here for 12 months now and has really enjoyed her time here.

Dad, who has Alzheimer's, has had the opportunity to have respite at Woodcote for 6 weeks, and after the care he's received there we will be campaigning for him to become a permanent resident. Honestly, it's been the hardest thing we've ever had to do as a family, but the staff at Woodcote have made him and ourselves so welcome. They show a level of professionalism that has really helped the transition, and a warmth that makes the care feel like home. He looks so much better than pre-respite and despite the usual Alzheimer's niggles, he's genuinely relaxed and happy (more than he even knows himself).

So far the overall service for my mother from all the staff is good. Lovely old building and outside area. Nightly room visits are very good, plenty of drinks, hot and cold all day. Overall the care shown to my mother has been very good. She is very happy here.