Abbey Court Care Home - Avery Healthcare

1 Heath Way, Heath Hayes, Cannock WS11 7AD
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8.5 81 Reviews
  • Abbey Court Care Home - Avery Healthcare, Cannock
Abbey Court at Heath Hayes in Cannock offers rooms for individuals requiring residential, dementia, or short-term respite care.

Couples or companions who wish to continue their care journey together are warmly welcomed at Abbey Court.

The staff provide professional and compassionate care around the clock, striving to ensure each individual leads a fulfilling life.

Activity coordinators have curated a thoughtful programme of activities to keep residents engaged and incorporate modern technology into their dementia care programmes.

Mealtimes are a highlight of the home, where residents can socialise and enjoy wholesome, balanced meals prepared on-site.

Residents have access to various facilities, including multiple cosy lounge areas, a tea room, and a hair salon.
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Care Provided by Abbey Court Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1300
  • Self-Funded Nursing Care: from £1300
  • Self-Funded Nursing Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Nursing Care: from £1500
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

These prices are only a guideline, please contact Abbey Court Care Home - Avery Healthcare to find out the exact price for your requirements.

Contact Abbey Court Care Home - Avery Healthcare to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Abbey Court Care Home - Avery Healthcare to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Kerry Craddock (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (69)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Abbey Court Care Home - Avery Healthcare Reviews (81)

8.5

Abbey Court Care Home - Avery Healthcare has a Review Score of 8.5 (8.494) out of 10, based on 16 reviews in the last 2 years.
Over all time Abbey Court Care Home - Avery Healthcare has 81 reviews.

Overall Experience
  • 44
  • 30
  • 3
  • 0
  • 4
Date Published
  • 81
  • 8
  • 10
  • 16
  • 65
Reviewer Connection to Abbey Court Care Home - Avery Healthcare
  • 37
  • 15
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 81, showing 81-81
Review from J C (Daughter-in-law of Resident) published on 21 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the point of admission, the care provided has been exceptional. The staff are extremely kind and caring. They treat everyone with respect and kindness and provide a very comfortable environment.
The home is very clean, well presented and whilst a little dated, in the process of refurbishment.
The food is excellent and plentiful. I would recommend this home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.5 (8.494)

Overview of Review Score

The Review Score of 8.5 (8.494) out of 10 for Abbey Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.7 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.705 for Abbey Court Care Home - Avery Healthcare is calculated as follows: ( (91 Excellents x 5) + (40 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) + (43 Very Poors x 1) ) ÷ 190 Ratings = 3.705
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.789 Points relating to the number of positive Reviews for Abbey Court Care Home - Avery Healthcare is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2. 12 Positive Reviews ÷ 15.2 = 0.789
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (0)

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