Abbey Court Care Home, Cannock, Staffordshire
Abbey Court Care Home, Cannock, Staffordshire
Abbey Court Care Home, Cannock, Staffordshire

Abbey Court at Heath Hayes in Cannock has rooms for people who are in need of either residential, dementia or short-term respite care.

Staff deliver round-the-clock professional and compassionate care and work hard to ensure a fulfilling life for each individual.

Activity coordinators have a well-chosen programme of activities to keep residents active and also make use of modern technology in their dementia programmes.

Mealtimes are a focal point of the home, where residents enjoy socialising and eating wholesome and balanced food, which is cooked on the premises.

Group: Avery Healthcare Group

Person in charge: Dawn Whitehouse (Manager)

Local Authority / Social Services: Staffordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 70 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Multiple Sclerosis • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 68

Shared Rooms: 1

Rooms with ensuite WC: 68

Weekly Charges Guide: Personal Care Single £466 – £805 (These prices are only a guideline, please contact Abbey Court Care Home to find out the exact price for your requirements.) Nursing Care Single £634 – £855 , Nursing Care Shared (per person) £400 – £650 (These prices are only a guideline, please contact Abbey Court Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Separate Dementia Care Unit • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Abbey Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Abbey Court Care Home has a Review Score of 9.1 (9.135)

The Review Score of 9.1 (maximum of 10) for Abbey Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Abbey Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.635 for Abbey Court Care Home is calculated as follows: ( (63 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 96 Ratings = 4.635

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.5 Points relating to the number of positive Reviews for Abbey Court Care Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14 positive Reviews (70 registered maximum number of service users ÷ 5). 7 Reviews ÷ 14 Target = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Abbey Court Care Home?

  • Extremely LIKELY
    7
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Abbey Court Care Home

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • more

Dad came to Abbey Court in April 2017, he is very settled, has a lovely very well furnished room. Staff are very friendly. Dad seems happy enough. I hope the care costs don't rise too much. I would hate to have to move dad to a cheaper care home, which could happen in the future.

How likely would you be to recommend Abbey Court Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

The standard of all round help and care provided is second to none. Nan has improved from what I thought would be a decline in her health. Overall, very happy.

How likely would you be to recommend Abbey Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

First impressions of Abbey Court Care Home were good. We picked a room for mam which was good. After six weeks we were asked if things were OK? and we couldn't find a single bad comment to say. Mam is happy and content to stay at Abbey Court and so are we. We recommend this place to anybody who finds themselves in the same situation as we were.

How likely would you be to recommend Abbey Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mom has been here for only four weeks. The staff are lovely and reassuring not only to Mom but also myself and other family members. The place itself is being redecorated and it's looking very nice and homely. Mom has settled her fast which is easier on the family. I myself visit every day and the whole team there are fantastic and work hard.

How likely would you be to recommend Abbey Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

This care home has surpassed all expectations, largely due to the fantastic staff; they are so friendly and helpful, nothing is too much trouble. Family can hardly believe how quickly my Aunty settled and how happy she is. Minor issues have been dealt with extremely promptly and it is clear that this home is striving constantly to improve on the excellent service it already offers.
The nursing staff are very diligent and always deal quickly with medical needs. I asked my aunt why she hadn't wanted to move into a home she replied "because I didn't know it would be like this!" Praise indeed!

How likely would you be to recommend Abbey Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Both my parents have been residents of Abbey Court Nursing home for the past three and a half years. At no time have I had call to criticise anybody, either in management or the nurses etc. I would not hesitate in recommending the home to other families who are considering where best to move a loved one in need of close supportive care.

How likely would you be to recommend Abbey Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

From the point of admission, the care provided has been exceptional. The staff are extremely kind and caring. They treat everyone with respect and kindness and provide a very comfortable environment.
The home is very clean, well presented and whilst a little dated, in the process of refurbishment.
The food is excellent and plentiful. I would recommend this home.

How likely would you be to recommend Abbey Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Helpful staff, friendly. Always available to discuss any problems. Caring, look after him really well.

How likely would you be to recommend Abbey Court Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submit a Review for Abbey Court Care Home

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Likely

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Awards / Recognitions

April 2017

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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