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- Abbey Court Care Home - Avery Healthcare

Excellent care home. Caring staff. Always some theme going on in the home and well decoratedMartin B(Son of Resident/Service User)

He was made so welcome the minute he stepped through the door. A massive thank you.Linda H(Daughter of Resident/Service User)


Excellent care home. Caring staff. Always some theme going on in the home and well decoratedMartin B(Son of Resident/Service User)

He was made so welcome the minute he stepped through the door. A massive thank you.Linda H(Daughter of Resident/Service User)


Abbey Court at Heath Hayes in Cannock offers rooms for individuals requiring residential, dementia, or short-term respite care.
Couples or companions who wish to continue their care journey together are warmly welcomed at Abbey Court.
The staff provide professional and compassionate care around the clock, striving to ensure each individual leads a fulfilling life.
Activity coordinators have curated a thoughtful programme of activities to keep residents engaged and incorporate modern technology into their...
Care Provided by Abbey Court Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Abbey Court Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Abbey Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Kerry Craddock(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (72)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (69)
- Couples/Companion Rooms with ensuite Wet Room (2)
Abbey Court Care Home - Avery Healthcare Reviews (82)
Abbey Court Care Home - Avery Healthcare has a Review Score of 7.7 (7.686) out of 10, based on 12 reviews in the last 2 years.
Over all time Abbey Court Care Home - Avery Healthcare has 82 reviews.
Dad came into Abbey Court in June 2021. During his time here he's had several things occur with stroke - hospital visits, etc. But over this time Dad has started to need more care. The staff have been very helpful with all the care he has needed and will be putting future care in place as it will be needed. By getting to know the staff by name I feel this can be helpful for a person with dementia. As a family, we are very grateful.
Thank you for taking the time to review Abbey Court Care Home in Cannock. Your feedback is truly invaluable to us and our staff team, who go over and above the standards in order to provide person-centred care for all our residents. It is a true pleasure to have your dad living with us as part of...
It's been very hard times for everyone, especially for the staff but everything has been marvellous. I know my mother was safe. Everyone has been understanding.
Thank you for taking the time to review Abbey Court Care Home in Cannock. We understand that the Covid-19 pandemic was extremely difficult for everybody and welcome the fact that we can now invite visitors back into the home. It is a true pleasure to care for your mother, giving you and your family the peace of mind you deserve. Best wishes, Rachel.
My husband came to the home on the 7th of June 2021. He passed peacefully away on Monday 9th May. He was cared for in a loving way and settled in well. I cannot praise the staff and quality of care enough. The kindness and compassion showed to my husband, myself, and the family at this sad time is to be commended. I would be happy that if it was needed I should have to consider any care for myself in the future, to accept the care and hospitality provided, and would recommend Abbey Court to anyone. Thanking you once again for helping my husband to be part of your family.
Thank you for taking the time to review Abbey Court Care Home in Cannock. I will be sure to share your lovely comments with the rest of the staff team. It was an honour and privilege to care for your husband, he will always be fondly remembered. Best wishes, Dawn.
Mother's care has been wonderful. The staff are always helpful and friendly. Mum's general health and welfare have been much improved since she entered Abbey Court in April last year. Her room is always fresh and tidy. I am kept up to date about her welfare. Very pleased that I chose Abbey Court for my mother's elderly care. I feel confident about my mother's last years staying here. Thank you to each and every one.
Thank you for taking the time to review Abbey Court Care Home in Cannock. We are delighted to hear how happy you are with our home and the exceptional level of care that your mum receives, giving you and your family the peace of mind you deserve. It is a true pleasure to have her living with us as part of the loving care community that we create. Best wishes.
In our experience, any queries concerning our mother have been dealt with promptly and any issues with our mother's health have also been dealt with efficiently. The carers are fond of mum so we feel secure in the knowledge she is well looked after.
Thank you for taking the time to review Abbey Court Care Home in Cannock. We are delighted to hear how happy you are with our home and the exceptional level of care that your mother receives, giving you and your family the peace of mind you deserve. It is a true pleasure to have her living with us, as part of the loving care community that we create. Best wishes, Rachel.
A good home. My mom is looked after really well. She is always happy and dressed to a certain standard. The rooms are very nice and the home is well looked after. Looking forward to getting back in the home and being with mom on a regular basis, I have missed her so, so much. The entertainment ladies have worked hard through covid to provide our visits.
Access to rear pod etc, no drop kerb. Pod no ramp for wheelchair visitor. Path to rear sloping towards a drop, no kerb edging. I am a wheelchair user.
Thank you for taking the time to review Abbey Court Care Home. Your feedback is invaluable to us, I will be sure to pass your comments on to our dedicated maintenance team, for the pod to be promptly assessed. Best wishes, Rachel.
As a resident recovering from surgery, the staff here have looked after me very well. All dietary/medical conditions are maintained (despite what I may ask for). Any complaints/issues are quickly dealt with/resolved. Requests are dealt with, and if they are not able to be accommodated, reasons why are explained.
Thank you for taking the time to review Abbey Court Care Home. Your feedback is truly invaluable to us, and our staff team, who go above and beyond the standards daily, to deliver an exceptional level of care. We are delighted to hear that you are recovering well after surgery, it is a true pleasure to have you living with us in the loving care community that we create. Best wishes, Rachel.
My aunt has had excellent treatment from all the staff. All the staff have been friendly and caring.
Thank you for taking the time to review Abbey Court Care Home. We are delighted to hear such positive feedback about our staff and the exceptional level of care your aunt is receiving. I will be sure to pass on your kind words to the rest of the team. Best wishes, Rachel.
Staff are friendly. Father seems happy and well looked after.
Thank you for reviewing Abbey Court. We are delighted to hear how happy your father is living here. I will be sure to pass on your positive feedback to the rest of the team. Best wishes, Ryan.
Picked this home myself after a visit. If there has been any problem it's been quickly sorted. Mom is happy and well looked after. Staff are attentive and caring.
Thank you for reviewing Abbey Court Care Home. We are delighted to hear how well your mother has settled into her new home. Your kind words about our staff are truly invaluable to us and I will be sure to pass on the positive feedback. Best Wishes, Ryan.
The staff at Abbey Court have always been very welcoming and friendly every time we come. My nan is a lot happier and comfortable here. The staff have been fantastic with her. It was very hard for my nan to move homes in lockdown but the staff made the move for her so much better and settled her in very well.
Thank you for reviewing Abbey Court Care Home. We recognise that moving homes can be overwhelming for some people and therefore ensure that this is a stress-free and smooth process. We are delighted to hear how well she has settled into her new home and it is a pleasure to have her as part of our...
Our visits were very well supervised and the staff are excellent.
Thank you for reviewing Abbey Court Care Home. We highly encourage our residents' loved ones to visit regularly and we are delighted to hear how pleasant your visits are. We look forward to seeing you at your next one. Best Wishes, Ryan.
I am happy that mom is cared for very well. I have no worries or concerns. The staff keep us fully informed even in these difficult circumstances. Abbey Court has handled the pandemic really well.
Thank you for taking the time to review Abbey Court Care Home. It is great to hear how well your mother has settled into her new home. We are delighted at how satisfied you are with the exceptional level of care our highly trained staff team deliver daily and to hear that this gives you and your family the peace of mind you deserve. Best Wishes, Ryan.
Excellent - staff are friendly and supportive. Lovely premises always clean and tranquil. Booking visits is easy and staff always happy to help. Mom is very well looked after here.
Thank you for taking the time to review Abbey Court Care Home. It is a true pleasure to have your aunt stay with us here and we are delighted to hear how satisfied you are with our home. Our dedicated, highly trained staff team go above the standards daily to deliver an exceptional level of care to...
Staff are helpful, kind and so caring. My mom has been here for four years now, and she is happy and enjoys the food.
Thank you for reviewing Abbey Court Care Home. We are delighted to hear how well your mother has settled in and it is a pleasure to have her as part of our loving care community here. We highly appreciate your kind words about our home staff team and I will be sure to pass on your positive feedback. Best Wishes, Ryan.
Very helpful courteous staff. The standard of care for residents is very good considering the restrictions in place.
Thank you for reviewing Abbey Court Care Home. Your kind words about our staff team are truly invaluable to us and we are so pleased to hear how satisfied you are with our home. Our highly trained staff team go above the standards daily to deliver an exceptional level of care no matter the situation. Best Wishes, Ryan.
The staff are always friendly and helpful. My mother is well cared for. We were promised a garden building for visits but although it has been in place for weeks, there is a delay in using it due to heating not working. This means the rest of my mum's family can't visit her and coupled with her dementia she can't remember them.
Thank you for leaving a review for Abbey Court Care Home. We are delighted to hear how satisfied you are with the exceptional level of care your mother receives. Your kind words about our staff team are truly invaluable to us and I will be sure to pass on the positive feedback. Please accept our...
Excellent care home. Caring staff. Always some theme going on in the home and well decorated and very clean.
Thank you for taking the time to review Abbey Court Care Home. We are delighted to hear how satisfied you are with our home and the excellent work our staff carry out daily to deliver exceptional standards of care to all residents. Best Wishes, Ryan.
Mum moved to Abbey Court in March 2021, the staff at the care home made the transition very smooth for mum. All my enquiries were met with care and attention to detail. The staff made themselves available to me at short notice. Within the boundaries of the Covid pandemic, I am delighted with all aspects of Abbey Court's assistance. Home rules were explained to me, I was soon able to fit in with the restrictions imposed to keep all the people safe within the home. I have only been able to view mum's room via the window, but I can see she has all her personal things around her, pictures etc. The home even came and picked up mum's favourite chair. The few months mum has been here she seems to have been aided to settle in very well, mum seems happy with the service and care she is receiving, as am I. Everywhere I have access to has been clean. I believe that under normal circumstances they have a good programme of activities.
Thank you for taking the time to review Abbey Court Care Home. We understand how overwhelming moving into a new home can be for some residents and therefore it is important to us that we make this a smooth, enjoyable process by offering our support and a helping hand where possible. We are...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Abbey Court Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Abbey Court Care Home - Avery Healthcare.
Meet the Team (0)
There are no Team Members posted yet.
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