37 Stafford Road, Stone ST15 0HG
Group: Northgate Healthcare Ltd
Person in charge: Julie Poxon (Manager)
Local Authority / Social Services: Staffordshire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 67 Service Users
Registered Care Categories*: Old Age • Physical Disability
Single Rooms: 67
Latest Care Quality Commission* Report on Autumn House Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Autumn House Nursing Home has a Review Score of 7.3 (7.325)
The Review Score of 7.3 (maximum of 10) for Autumn House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Autumn House Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.25 for Autumn House Nursing Home is calculated as follows: ( (3 Excellents x 5) + (9 Goods x 4) ) ÷ 12 Ratings = 4.25
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.075 Points relating to the number of positive Reviews for Autumn House Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 13.4 positive Reviews (67 registered maximum number of service users ÷ 5). 1 Reviews ÷ 13.4 Target = 0.075
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Sally O-T (Sister of Resident) on Monday 14 August 2017. Relates to August 2017.
My sister, a wheelchair bound stroke victim, always feels safe here: she says on returning and seeing familiar faces of staff and residents, "Ah, home again!" Earlier this year she was listened to in a difficult situation when, because of her disability, her views might have been discounted; the same goes for when she speaks up at Resident and Staff Meetings.
Now she is terminally ill, she has expressly stated her wish to spend her last days here. Her care is professional but personalised; it is careful and loving. I, as her next of kin, feel great confidence in Autumn House.
How likely would you be to recommend Autumn House Nursing Home? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Good
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Good
There are currently no awards/recognitions posted yet for Autumn House Nursing Home
There are currently no Care Home Idol entrants who have performed at Autumn House Nursing Home