Autumn House Nursing Home

37 Stafford Road, Stone ST15 0HG
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9.9 59 Reviews
  • Autumn House Nursing Home, Stone
Autumn House Nursing Home is a 67-bed en-suite nursing home situated in the heart of Stone, Staffordshire.

It primarily provides nursing care but also offers residential care for self-funding residents.
This dual capability allows the home to adapt to residents’ changing needs, ensuring they receive appropriate and continuous care as their requirements evolve.

Visits are encouraged and the care manager will gladly show you around so you can see the quality of the care that residents receive and how the team at Autumn House could support you.

The home's six Core Values of Care to ensure that staff, residents, and their loved ones can be confident in the care provided. These are:
•        Dignity
•        Choice
•        Privacy
•        Independence
•        Rights
•        Fulfilment

Northgate Healthcare purchased Autumn House in 2018.
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Care Provided by Autumn House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1600
  • Self-Funded Residential Dementia Care: £1400 – £1600
  • Self-Funded Nursing Care: £1400 – £1600
  • Self-Funded Nursing Dementia Care: £1400 – £1600
  • RESPITE Self-Funded Residential Care: £1400 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1600
  • RESPITE Self-Funded Nursing Care: £1400 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1400 – £1600

Please note that Funded Nursing Care (FNC) reflects the increasing cost of nursing care. If FNC is granted, this will not result in a change (either increase or decrease) of the self-funded element of the Fees.

These prices are only a guideline, please contact Autumn House Nursing Home to find out the exact price for your requirements.

Contact Autumn House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Autumn House Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Julie Wrighton (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (53)
  • Couples/Companion Rooms (7)

Autumn House Nursing Home Reviews (59)

9.9

Autumn House Nursing Home has a Review Score of 9.9 (9.862) out of 10, based on 16 reviews in the last 2 years.
Over all time Autumn House Nursing Home has 59 reviews.

Overall Experience
  • 45
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Date Published
  • 59
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Reviewer Connection to Autumn House Nursing Home
  • 22
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  • 1
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Total of 59, showing 21-40
Review from M P (Son of Resident) published on 30 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum transferred to Autumn House 12 months ago due to her previous care home stating that they could not meet her needs. Autumn House staff helped her settle in and have maintained her fluids and nutrition. Mum is well cared for and as I visit 5 days a week, I see the care she and the other residents
receive, which is professional and caring.
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Review from G B (Daughter of Resident) published on 27 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum feels content here. All of the staff are very kind caring and friendly. The home is very well decorated and clean creating a very pleasant atmosphere, although Mum's bedroom is in need of decoration. We are very happy with the way Mum is being looked after.
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Review from Jackie E (Niece of Resident) published on 21 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My auntie sadly passed away in Autumn House Nursing Home on 10th October, following a long period of living there. I am a registered nurse and have worked in the NHS as such for forty-two years. I was so impressed to see the nursing standards we were taught all those years ago were in place in this
home. The staff were caring and supportive of both my auntie and the family alike. The care she was given was excellent. She was treated with dignity throughout, turned two hourly, beautifully clean and presented and actual oral care was performed every 30 minutes. I haven’t seen this happen for many years when visiting family in the main hospital. The home was welcoming, the staff obviously knew my auntie well, they came in regularly when we were visiting just to check we were ok. The whole ethos of care was excellent in the end-of-life situation.
Thank you all for your care, keep up the good work.
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Review from Debra B (Daughter of Resident) published on 21 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Autumn House since April, and I feel that she has settled in. Autumn House is a calm, clean and hospitable environment. All the staff are really friendly and caring towards Mum and ensure that all her needs are met. Nothing is too much trouble. It is lovely to visit Mum and chat with
staff and visitors. Our friends and family who have visited, have been positive about Autumn House.
I only wish that I had known about Autumn House when Mum needed respite care earlier this year.
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Review from A G (Great-granddaughter of Resident) published on 21 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very clean, friendly staff and supportive senior leadership team.
Very beautiful and functional design.
Responsive polite service always listened to what the family had to say. Good communication and honesty, direct but supportive with family especially towards the end.
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Review from Shazz C (Friend of Resident) published on 17 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunty is in Autumn House Nursing Home. As soon as you walk in you can feel the warmth of the place and there was a fabulous welcome at the door. Staff are super friendly and nothing's too much trouble, no matter what you ask, they're always on hand. Rooms are fabulous and clean and it’s looking even
better with all the new decor, well pleased.
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Review from N G (Granddaughter of Resident) published on 17 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff always went the extra mile for my nan who was there for three years, everyone was always very friendly and assisting. She was always encouraged to take part in new activities that she would have never done before which was really nice to see.
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Review from Jackie D (Relative of Resident) published on 17 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely, friendly staff and very welcoming to the whole family. All the family have said what a wonderful place and excellent care. Where the residents are well catered for and a lot of events for them to do. The manager is so helpful and genuinely caring.
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Review from Jeff B (Son of Resident) published on 17 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and myself were exceptionally pleased at the care and attention my mum received during her nineteen months as a resident in Autumn House Nursing Home. All staff were very kind and considerate and Mum looked upon them as family.
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Review from Del W (Son-in-law of Resident) published on 6 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is a clean, bright and welcoming environment, patient rooms are a good size providing adequate space for 2-3 visitors comfortably.
All the staff portrayed happy, kind and caring attributes and always made time for both patients and visitors.
Our experience was brief over 3 weeks of palliative
care, I cannot praise all the staff at all levels enough.
A most difficult time was dealt with great care and kindness, with excellent communication.
Thank you all.
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Review from Clive K (Respite Resident) published on 21 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I used Autumn House for a four week respite stay and found that the home, in general, gave me an experience superior to what I had expected. All the staff, without exception, provided everything I needed and I would have no regrets in recommending this home to anyone.
Reply from Alex Hartles, Operations Manager at Autumn House Nursing HomeDear Clive,
Thank you for taking the time to write the review; I will give feedback to the staff with your kind thoughts and compliments.
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Review from M K (Wife of Resident) published on 21 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Autumn House were able to accommodate my husband at relatively short notice. I personally found management extremely informative and supportive whilst we were in a situation of dire need. My husband has told me that the nursing and care staff were extremely efficient, friendly and made him feel at ease
and happy. Should the situation ever arise where he requires permanent nursing care, Autumn House is where he would like to be.
Reply from Alex Hartles, Operations Manager at Autumn House Nursing HomeDear Clive,
Thank you for taking the time to write the review; I will give feedback to the staff with your kind thoughts and compliments.
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Review from J M (Cousin of Resident) published on 5 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is one of the best I have visited people in.
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Review from J M (Friend of Resident) published on 12 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant staff, always ready to help. Manager very approachable and made us very welcome. Nothing too much trouble for the home. And they had a singer and the residents seemed very happy.
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Review from G P (Daughter-in-law of Resident) published on 9 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law has been admitted for end-of-life care. Staff are caring and compassionate. Food is lovely. The home has a warm environment. Staff are friendly and approachable. Nurses keep us up to date with any changes. My father-in-law feels settled and feels staff have time to spend with him giving
him support and reassurance. All staff maintain dignity and respect.
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Review from R W (Husband of Resident) published on 7 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care and treatment my wife has received. Could do with a portable electric fan to cool the room.
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Review from J D (Daughter of Resident) published on 19 August 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mum moved into Autumn House at the end of April for palliative care arranged by the hospital after she was given just weeks. The staff were great when they attended to my mum but sometimes she waited up to half an hour for someone to go into her when she was in a mess and that's when either me or
my daughter were there. A week before she died at the home, a carer who had attended to my mum earlier that afternoon came in at 6.50 pm, ten minutes after I'd buzzed for help. I explained she had messed herself and she needed 2 carers because she'd gone off her legs earlier that day. He turned her buzzer off saying he'd get someone else to help and didn't return. After another 15 minutes I buzzed again and a night carer came to see to her. She did get another carer. They are unstaffed for the residents' needs. It really upset me and am still angry a month after her death.
Reply from Alex Hartles, Operations Manager at Autumn House Nursing HomeYou have my condolences regarding your mom's passing; I do apologise for how the home has made you feel.
I emailed you (18.08.22) to say that we take complaints extremely seriously, and we are looking into your alleged complaint. Once we have completed the home's internal investigation, we will speak with you directly on this matter or arrange a meeting to go through our findings. If you need to discuss this further, please contact Head office and ask for me.
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Review from V R (Friend of Resident) published on 19 August 2022 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Apart from the few, the staff and management were rude/unhelpful and shouldn't even be in the job. I made many complaints and this was repeated continuously by myself about the same issues and about just the basics of care. Any problems I did have were always resolved by one member of staff who was
professional and always willing to assist. She was always the first and last face to see.
Reply from Alex Hartles, Operations Manager at Autumn House Nursing HomeDear family member, Autumn House management and staff are sorry that you feel the care your loved one received while they resided at home was not up to the standard you expected. My director met with you and your husband to discuss the issues and rectify these. He apologised for the issues not being resolved at an earlier point and agreed with many of your points, he spoke with management and they put into place a new plan for the resident.
As a company, we strive to try to deliver care to a high standard, however, we understand that situations like this can arise but we aim on being open and transparent which allows us to deal with any issues.
Wishing you all the best.
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Review from John F (Son of Resident) published on 18 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Reliable staff, clean rooms, very good facilities.
Reply from Alex Hartles, Operations Manager at Autumn House Nursing HomeThank you very much for your comment. Kind regards.
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Review from Barry F (Son of Resident) published on 7 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum spent her final four months in Autumn House. She settled quite quickly following a few months in hospital. The staff here are very pleasant and caring and I always felt Mum was in good hands and very well cared for, and so did she. Autumn House also seems well-run and organised.
Reply from Alex Hartles, Operations Manager at Autumn House Nursing HomeDear Barry, thank you for your kind words, the staff and management really appreciate what you have said. Your kind words have a huge impact on staff morale and the hard work the team does at the home.
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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Autumn House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.962 for Autumn House Nursing Home is calculated as follows: ( (177 Excellents x 5) + (7 Goods x 4) ) ÷ 184 Ratings = 4.962
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Autumn House Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Julie

Julie Wrighton

Job Title: Care Manager Joined: 2020

Julie Wrighton became the registered manager of Autumn House in 2020, stepping into a challenging environment with determination and vision. Under her leadership, she successfully transformed the home from a “Requires Improvement” rating to “Good” by the Care Quality Commission (CQC), a testament to her strong leadership and passion for raising standards.


With 26 years of experience as a manager in the care industry, Julie has built an excellent reputation along the way. Her extensive knowledge and hands-on approach to management have made her a trusted leader in the field. Julie is passionate about ensuring that every resident receives the highest level of care and that the home operates with compassion, dignity, and respect.


Julie’s dedication and personable nature make Autumn House a place where both residents and staff feel valued, respected, and cared for. Her leadership has truly shaped the home's nurturing atmosphere.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Autumn House Nursing Home to verify any information. View our terms and conditions. Autumn House Nursing Home has an Enhanced Service - more info.