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It primarily provides nursing care but also offers residential care for self-funding residents.
This dual capability allows the home to adapt to residents’ changing needs, ensuring they receive appropriate and continuous care as their requirements evolve.
Visits are encouraged and the care manager will gladly show you around so you can see the quality of...
Care Provided by Autumn House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Near Public Transport
- Lift
- Wheelchair Access
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note that Funded Nursing Care (FNC) reflects the increasing cost of nursing care. If FNC is granted, this will not result in a change (either increase or decrease) of the self-funded element of the Fees.
The price(s) shown are provided by the care home. Contact Autumn House Nursing Home for full pricing details and T&Cs.
Contact Autumn House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Northgate Healthcare
- Private Owned
Person in charge
- Julie Wrighton(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (53)
- Couples/Companion Rooms (7)
Autumn House Nursing Home Reviews (64)
Autumn House Nursing Home has a Review Score of 9.9 (9.917) out of 10, based on 20 reviews in the last 2 years.
Over all time Autumn House Nursing Home has 64 reviews.
I am very happy with the care and treatment my wife has received. Could do with a portable electric fan to cool the room.
My mum moved into Autumn House at the end of April for palliative care arranged by the hospital after she was given just weeks. The staff were great when they attended to my mum but sometimes she waited up to half an hour for someone to go into her when she was in a mess and that's when either me or my daughter were there. A week before she died at the home, a carer who had attended to my mum earlier that afternoon came in at 6.50 pm, ten minutes after I'd buzzed for help. I explained she had messed herself and she needed 2 carers because she'd gone off her legs earlier that day. He turned her buzzer off saying he'd get someone else to help and didn't return. After another 15 minutes I buzzed again and a night carer came to see to her. She did get another carer. They are unstaffed for the residents' needs. It really upset me and am still angry a month after her death.
I emailed you (18.08.22) to say that we take complaints extremely seriously, and we are looking into your alleged complaint. Once we have completed the home's internal investigation, we will...
Apart from the few, the staff and management were rude/unhelpful and shouldn't even be in the job. I made many complaints and this was repeated continuously by myself about the same issues and about just the basics of care. Any problems I did have were always resolved by one member of staff who was professional and always willing to assist. She was always the first and last face to see.
Dear family member, Autumn House management and staff are sorry that you feel the care your loved one received while they resided at home was not up to the standard you expected. My director met with you and your husband to discuss the issues and rectify these. He apologised for the issues not...
Reliable staff, clean rooms, very good facilities.
Thank you very much for your comment. Kind regards.
Mum spent her final four months in Autumn House. She settled quite quickly following a few months in hospital. The staff here are very pleasant and caring and I always felt Mum was in good hands and very well cared for, and so did she. Autumn House also seems well-run and organised.
Dear Barry, thank you for your kind words, the staff and management really appreciate what you have said. Your kind words have a huge impact on staff morale and the hard work the team does at the home.
Waiting 1hr 50 minutes to go to the toilet, left for 50 minutes on a commode unattended and not given sufficient pain relief when requested and no referral made to the hospice until ten weeks after the original request was supposed to have been done. It has caused my mum and myself severe distress.
Bad reviews from other families have been removed from social media. This is typical of the home as they choose to ignore issues and complaints rather than addressing them.
Some of the staff have been lovely and caring but the management has been terrible at addressing any issues.
As a care provider, we always try to deliver quality care for residents and families, I apologise to your mom and you if this has not been the case.
I genuinely feel Autumn House is an excellent nursing home that is well run by management, from time to time there will be issues...
I am very happy with the care my mother has had at Autumn House. She is very well looked after and she is happy there.
Thank you very much for your comment. It is great to hear that your mum is happy at the home. Kind regards.
This is a good home and they have taken great care of, at times, a difficult resident. The staff have done all they could to keep him safe and well.
Thank you very much for your review. We are grateful for your comments. Kind regards.
Today I have been to see my Dad. His room was very clean, he had been showered. The staff were all very helpful. I was very impressed and happy. Thank you, all of you. Also, Dad's lunch arrived and looked very nice. Chicken dinner and fruit pie and custard.
Thank you very much for taking the time to write this review about Autumn House. We really appreciate your kind words towards the home and staff. Many thanks, Alex Hartles.
Since moving into Autumn House dad is more relaxed and much happier. The staff are lovely and do a great job of looking after him. Throughout the difficulties due to the pandemic, staff have done their best to ensure things run as smoothly as possible and we greatly appreciate their care and dedication.
I would like to thank you for the lovely comments towards Autumn House and especially the wonderful team we have. We are very pleased to hear your dad is happy and settled at the home. Many thanks, Alex Hartles.
Nice, clean nursing home. Father being well looked after. He seems to be better than when he first arrived. Staff always pleasant and friendly.
This month I have been able to visit my sister along with her husband, although she has lost some weight she looks well and content, her room is a good size and has a large window which makes it light and airy. She has been pleased to see me on each visit and has always given me a big smile. The staff I have so far met have been pleasant and have also greeted me with a ready smile. I am happy that my sister is being well cared for.
Thank you for writing this amazing review about Autumn House Nursing Home. It is great to hear that you are able to visit your sister and that you are happy with her care. Best wishes Alex Hartles.
I can only praise all the staff here, myself and my family knew that especially throughout this difficult time that my father would be looked after and although it has been torture not being able to visit, our minds were put at rest knowing dad was under their care. The staff are always very courteous and caring.
Thank you for the lovely words towards the staff and home. We are sorry that the covid led to not being able to visit your father but we do hope some of the methods we put in place did help slightly, even though it was far from ideal. Thank you for showing the home support over this extremely difficult period. Best Wishes Alex Hartles.
Difficult to comment in the current covid 19 climate due to restrictions on visiting until the very recent weeks. Hopefully once restrictions become relaxed things will improve and more activities etc will be reinstated.
Appear to comply fully with Covid-19 guidance.
Rooms are clean.
Very good service.
My mom was diagnosed with 2 brain tumours and needed 24-hour nursing care, she had never been away from home on her own in the 51 years she was married. The staff at Autumn House were amazing in making her feel at home, helping her with all her needs (not just medical help but emotional care as well), giving her hugs and love at a time when we as a family can't visit due to Covid. Not only do the staff look after my mom but they always have time for me and to answer any questions.
Thank you so much for this lovely review of Autumn House. It is really great to hear that all your mom's needs are achieved, and the kind words towards the team really do go a long way. We hope that as restrictions ease that more of your family can come to visit. Thank you for all your kindness and support. Best Wishes Alex Hartles.
Very difficult to review as have not been able to enter the home until this month, but it does appear that Mum has been very well looked after and entertained well. The home has some excellent, reliable, and devoted staff who deserve our sincere thanks. I don't know about the food and drink as I don't see what she eats. Hoping to be able to have more visits soon and to be able to bring in her new great-grandchild and dog.
Thank you for reviewing Autumn House Nursing Home. We really appreciate your feedback and really kind words towards the dedicated team. As restrictions ease it would be great for your mum to meet her new family members. Best wishes, Alex Hartles.
Dad arrived at Autumn House from hospital during Covid in 2020. We weren't allowed to visit or settle him in. The activities staff were amazing and ensured we had regular Skype calls so we could monitor him. The nursing staff updated me when there were any serious issues and I have always felt comforted by the overall approach of the admin staff. I had to put blind faith in Autumn House but they seem to have delivered in these very trying, difficult times.
Thank you for writing this lovely review about Autumn House Nursing Home and for taking the time to write this. We really appreciate the support especially over this difficult period and putting the trust in the team to deliver the best quality of life for your dad. Best wishes Alex Hartles.
Mum was placed here from hospital and was placed on the residential floor at first. She was very unsettled at first but then was moved up to the nursing floor where she settled down straight away. The care she has had has been very good so far. The only problem is that she's had a few falls. I've been kept informed of any health concerns most of the time. A few niggles but the staff are very helpful. In particular, the activities coordinator who sadly left.
Thank you for taking the time to write this kind review about Autumn House Nursing Home. We are glad to hear that your mum has settled down after being moved to the nursing floor and that the care being received is of a high quality. However, we are sorry to hear about your mum's falls but we hope...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Autumn House Nursing Home.
There are no upcoming events for Autumn House Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Autumn House Nursing Home.
Accreditations
There are no accreditations posted yet for Autumn House Nursing Home.
Meet the Team (2)

Julie Wrighton became the registered manager of Autumn House in 2020, stepping into a challenging environment with determination and vision. Under her leadership, she successfully transformed the home from a “Requires Improvement” rating to “Good” by the Care Quality Commission (CQC), a testament to her strong leadership and passion for raising standards.
With 26 years of experience as a manager in the care industry, Julie has built an excellent reputation along the way. Her extensive knowledge and hands-on approach to management have made her a trusted leader in the field. Julie is passionate about ensuring that every resident receives the highest level of care and that the home operates with compassion, dignity, and respect.
Julie’s dedication and personable nature make Autumn House a place where both residents and staff feel valued, respected, and cared for. Her leadership has truly shaped the home's nurturing atmosphere.

Lyn has been the Deputy Manager at Autumn House since 2020, joining the leadership team alongside Manager Julie. A dedicated and experienced registered nurse, Lyn leads the nursing team with professionalism and compassion. Since joining, she has further strengthened her expertise by achieving a Level 5 Health and Social Care qualification. Lyn plays a key role in maintaining high clinical care standards and supporting residents and staff across the home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Autumn House Nursing Home to verify any information. View our terms and conditions. Autumn House Nursing Home has an Enhanced Service -more info.