Briar Hill House

I have found that the care of residents is good. There are many activities arranged for residents during the week. The home is kept clean and tidy and I am told the food is of good quality. I have always found that the staff try to do their level best to accommodate the residents' needs.

Very supportive & attentive staff.

Staff & cleaners all friendly & treat residents as individuals. Mum gets her hair done weekly & has settled in well which makes me happy. I know there is always someone there for her.

She is very well taken care of by the nurses,carers and management staff who all go out of their way to make her life as comfortable as possible, and she's happy there.

Carers & Nursing staff very happy to discuss concerns & questions. Management equally approachable & friendly. Food is amazing!

A home from home environment, My grandad is happy and very well cared for. The staff are all very welcoming. My grandad loves the food proper home cooked meals. We have peace of mind now and know grandad is well looked after, thank you all so much

All staff really are incredible in my opinion of the care of my partner,made to feel welcome at all times and plenty communication regarding on going care. Plenty going on for residents to do if they wish .Clean tidy and nice gardens to enjoy .

My experience as been brilliant as had to put my mum in care due to her health condition unable to walk and stand . I can see my mum really gets on with all the staff and all staff have warmed to her and I genuinely feel she is looked after they all treat her so nice . I would like to thank each and everyone at Briar Hill their so nice

Well when you stay at a place for over 2years that speaks for it self.

Time is taken to know a resident on a personal level.

Briar Hill House is excellent. The staff are patient and caring to residents and relatives alike. A first class service is provided in all areas - nursing, care, kitchen, laundry, housekeeping and so on. Well done and thank you.

Very friendly, welcoming place. Management and all staff ensure my husband is safe and well cared for. The team go over and above, and always do their best to brighten his day. Briar Hill includes family members with the care they provide, and social events that take place. I know, and feel confident he is in the best place to be looked after.

He as been cared for amazingly so much the staff have made us as a family feel like we are able to continue a life knowing he is loved and looked after so are we when we visit

Special humans that we as family could not do without. Our dad is in safe, kind, caring hands.

Staff went out of their way to ensure my relatives were included in the Christmas festivities regardless of their ability and capacity. Not only were there activities, the hinge was decorated nicely and staff made it as festive and homely as possible.

Briar Hill House is one big family. All staff are so lovely, and the welcome you get as you come into the care home is fabulous. All residents are treated as individuals with staff going the "extra mile" to make them happy and well looked after. There are numerous activities for the residents to get involved with and those who need extra support are included too. A wonderful, happy care home for the residents.

The decision for Mum to go into residential care was huge. From the beginning, the staff at Briar Hill House Care Home have been kind, understanding and very patient. Come the day of the move, staff were waiting ready to say hello and welcome Mum in. All of the staff did their utmost to be welcoming, accommodating, caring and patient. They helped to get Mum’s loved possessions around her, they helped Mum to get to know other residents and did their very best to help her settle. Two months later, Mum looks healthier, she feels safe and cared for and in her own words, she feels at home. She can choose to have her hair done, go to craft sessions or listen to a singer and go to the weekly church service. She can chat to the staff and other residents, she can welcome visitors and during the nights there is always someone to turn to. The family cannot thank all of the staff enough. Mum’s last few months in her own home were very difficult. Now we all know she is safe in caring hands 24 hours a day.

I was so unsure about having to put my dad in a home, how wrong was I! On my first visit to see the home and I was so, so impressed. The staff was all so welcoming and friendly and put my mind at ease when they said the words " It's not just a care home, it's your dad's home". How right were they! Felt like home from home!

There are care homes and there are caring homes. I class Briar Hill House as a caring home and that is down to the staff. I have only praise for the wonderful staff that work there. They went out of their way to make my mum very well cared for and I can only give them my thanks.

In the 2.5 weeks since my dad moved in, he has had the very best of care. Nothing is too much trouble and all the staff without exception, have been excellent and caring and aware that this is a difficult time for family, as well as Dad. There is a friendly, happy atmosphere and it is a very pleasant place to spend time.