Primary Care Categories
- Older Person Care
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 36 Service Users
Ranked Outstanding by the Care Quality Commission (CQC) in March 2019, MHA Briar Hill House has been a cornerstone of the Rugeley community for over 30 years, originally serving as a cottage hospital before becoming a well-respected care home. With 36 en-suite rooms providing residential and nursing care, the home provides a warm, supportive environment focused on comfort and well-being.
The home boasts beautiful landscaped gardens and a secure courtyard,...
Ranked Outstanding by the Care Quality Commission (CQC) in March 2019, MHA Briar Hill House has been a cornerstone of the Rugeley community for over 30 years, originally serving as a cottage hospital before becoming a well-respected care home. With 36 en-suite rooms providing residential and nursing care, the home provides a warm, supportive environment focused on comfort and well-being.
The home boasts beautiful landscaped gardens and a secure courtyard, offering peaceful outdoor spaces with picturesque views for relaxation. The gardens offer a peaceful retreat, complete with a pagoda, water feature, and raised planting beds. Residents are encouraged to get involved in gardening, fostering a sense of purpose and enjoyment. The courtyard is ideal for outdoor activities and social gatherings, from barbecues to garden parties, bringing together residents, families, and staff.
Briar Hill House, rated Outstanding by the CQC, is known for its exceptional residential, nursing, and palliative care services, delivered by a dedicated team with many staff members serving for over 15 years. The home offers specialised care, including tracheostomy therapy for residents with complex needs. Life at Briar Hill House is filled with engaging activities, from creative workshops like card-making and baking to lively music sessions and performances by visiting entertainers.
At Briar Hill House, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for short stays or nursing care, the team at Briar Hill House are here to help.
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Care Provided by Briar Hill House
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Briar Hill House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Briar Hill House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (36)
- Single Rooms with ensuite Wet Room (36)
Briar Hill House Reviews (77)
9.8
Briar Hill House has a Review Score of 9.8 (9.800) out of 10, based on 15 reviews in the last 2 years.
Over all time Briar Hill House has 77 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Briar Hill House
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Review from P S (Cousin of Resident) published on 10 September 2026 Submitted via Website•
Overall Experience
I have found that the care of residents is good. There are many activities arranged for residents during the week. The home is kept clean and tidy and I am told the food is of good quality. I have always found that the staff try to do their level best to accommodate the residents' needs.
I have found that the care of residents is good. There are many activities arranged for residents during the week. The home is kept clean and tidy and I am told the food is of good quality. I have always found that the staff try to do their level best to accommodate the residents' needs.
Review from G G (Son of Resident) published on 10 September 2026 Submitted via Postal Review Card•
Overall Experience
Very supportive & attentive staff.
Very supportive & attentive staff.
Review from Jenny W (Daughter of Resident) published on 8 September 2026 Submitted via Website•
Overall Experience
It was a huge decision for me in moving my mum to a care home. Was impressed with Briar Hill on my first visit & it had been recommended to me. Briar Hill is clean & tidy with fabulous home cooked food with choices.
Numerous activities if residents wish to join in.
Numerous activities if residents wish to join in.
Staff & cleaners all friendly...
It was a huge decision for me in moving my mum to a care home. Was impressed with Briar Hill on my first visit & it had been recommended to me. Briar Hill is clean & tidy with fabulous home cooked food with choices.
Numerous activities if residents wish to join in.
Numerous activities if residents wish to join in.
Staff & cleaners all friendly & treat residents as individuals. Mum gets her hair done weekly & has settled in well which makes me happy. I know there is always someone there for her.
Review from Karen S (Daughter of Resident) published on 3 September 2026 Submitted via Website•
Overall Experience
Mum has been a resident at Briar Hill for 71/2 years .
She is very well taken care of by the nurses,carers and management staff who all go out of their way to make her life as comfortable as possible, and she's happy there.
Mum has been a resident at Briar Hill for 71/2 years .
She is very well taken care of by the nurses,carers and management staff who all go out of their way to make her life as comfortable as possible, and she's happy there.
Review from Maxine C (Daughter of Resident) published on 26 August 2026 Submitted via Postal Review Card•
Overall Experience
Visited Mum over a period of consequative days and found Briar Hill to be consistently calm, peaceful, intimate and safe.
Staff is very attentive to Mum's needs and act promptly - priority demands permitting.
Staff is very attentive to Mum's needs and act promptly - priority demands permitting.
The staff has a nice mix of informality, banter and professional care obligations which...
Visited Mum over a period of consequative days and found Briar Hill to be consistently calm, peaceful, intimate and safe.
Staff is very attentive to Mum's needs and act promptly - priority demands permitting.
The staff has a nice mix of informality, banter and professional care obligations which are delivered in a nice & relaxed way.
My family who have also visited regularly find Briar Hull to be an excellent provider for Mum.
Staff is very attentive to Mum's needs and act promptly - priority demands permitting.
The staff has a nice mix of informality, banter and professional care obligations which are delivered in a nice & relaxed way.
My family who have also visited regularly find Briar Hull to be an excellent provider for Mum.
Carers & Nursing staff very happy to discuss concerns & questions. Management equally approachable & friendly. Food is amazing!
Review from Millaina M (Granddaughter of Resident) published on 12 June 2026 Submitted via Website•
Overall Experience
A home from home environment, My grandad is happy and very well cared for. The staff are all very welcoming. My grandad loves the food proper home cooked meals. We have peace of mind now and know grandad is well looked after, thank you all so much
A home from home environment, My grandad is happy and very well cared for. The staff are all very welcoming. My grandad loves the food proper home cooked meals. We have peace of mind now and know grandad is well looked after, thank you all so much
Review from L W (Partner of Resident) published on 8 June 2026 Submitted via Website•
Overall Experience
All staff really are incredible in my opinion of the care of my partner,made to feel welcome at all times and plenty communication regarding on going care. Plenty going on for residents to do if they wish .Clean tidy and nice gardens to enjoy .
All staff really are incredible in my opinion of the care of my partner,made to feel welcome at all times and plenty communication regarding on going care. Plenty going on for residents to do if they wish .Clean tidy and nice gardens to enjoy .
Review from T A (Son of Resident) published on 28 November 2025 Submitted via Website•
Overall Experience
My experience as been brilliant as had to put my mum in care due to her health condition unable to walk and stand . I can see my mum really gets on with all the staff and all staff have warmed to her and I genuinely feel she is looked after they all treat her so nice . I would like to thank each...
My experience as been brilliant as had to put my mum in care due to her health condition unable to walk and stand . I can see my mum really gets on with all the staff and all staff have warmed to her and I genuinely feel she is looked after they all treat her so nice . I would like to thank each and everyone at Briar Hill their so nice
↩Reply from Kathryn Emmons, Home Manager at Briar Hill House
Thank you for your kind words. We appreciate you taking the time to give feedback on your experience. We always want to know how we are doing and where we can make life even better for the people we support.
Review from D Q (Brother of Resident) published on 28 November 2025 Submitted via Website•
Overall Experience
My brother has been at Briar Hill for 2and Half years he is very happy there the staff are very friendly .This is his third care home and he is very happy there,
Well when you stay at a place for over 2years that speaks for it self.
My brother has been at Briar Hill for 2and Half years he is very happy there the staff are very friendly .This is his third care home and he is very happy there,
Well when you stay at a place for over 2years that speaks for it self.
Review from L D (Brother of Resident) published on 28 November 2025 Submitted via Website•
Overall Experience
My brother is well looked after at Briar Hill.
The management, nursing and care colleagues give their time and commitment to providing a safe happy environment for residents.
On visiting I'm
The management, nursing and care colleagues give their time and commitment to providing a safe happy environment for residents.
On visiting I'm
always greeted friendly and warmly, informed on what's been happening it's like a home from home...
My brother is well looked after at Briar Hill.
The management, nursing and care colleagues give their time and commitment to providing a safe happy environment for residents.
On visiting I'm
always greeted friendly and warmly, informed on what's been happening it's like a home from home environment.
The management, nursing and care colleagues give their time and commitment to providing a safe happy environment for residents.
On visiting I'm
always greeted friendly and warmly, informed on what's been happening it's like a home from home environment.
Time is taken to know a resident on a personal level.
Review from Fiona M (Niece of Resident) published on 28 November 2025 Submitted via Website•
Overall Experience
Briar Hill House is excellent. The staff are patient and caring to residents and relatives alike. A first class service is provided in all areas - nursing, care, kitchen, laundry, housekeeping and so on. Well done and thank you.
Briar Hill House is excellent. The staff are patient and caring to residents and relatives alike. A first class service is provided in all areas - nursing, care, kitchen, laundry, housekeeping and so on. Well done and thank you.
Review from J F (Wife of Resident) published on 28 November 2025 Submitted via Website•
Overall Experience
Very friendly, welcoming place. Management and all staff ensure my husband is safe and well cared for. The team go over and above, and always do their best to brighten his day. Briar Hill includes family members with the care they provide, and social events that take place. I know, and feel...
Very friendly, welcoming place. Management and all staff ensure my husband is safe and well cared for. The team go over and above, and always do their best to brighten his day. Briar Hill includes family members with the care they provide, and social events that take place. I know, and feel confident he is in the best place to be looked after.
Review from J C (Wife of Resident) published on 24 November 2025 Submitted via Website•
Overall Experience
My husband as been a resident living at briar hill for over 7 years
He as been cared for amazingly so much the staff have made us as a family feel like we are able to continue a life knowing he is loved and looked after so are we when we visit
My husband as been a resident living at briar hill for over 7 years
He as been cared for amazingly so much the staff have made us as a family feel like we are able to continue a life knowing he is loved and looked after so are we when we visit
Review from S H (Daughter of Resident) published on 12 June 2025 Submitted via Website•
Overall Experience
Although this is the most difficult time for us as a family. Without the care and kindness of the staff, we would not cope.
The staff have shown a true kindness, warmth and compassion I never knew possible.
The staff have shown a true kindness, warmth and compassion I never knew possible.
Special humans that we as family could not do without. Our dad is in safe, kind, caring...
Although this is the most difficult time for us as a family. Without the care and kindness of the staff, we would not cope.
The staff have shown a true kindness, warmth and compassion I never knew possible.
The staff have shown a true kindness, warmth and compassion I never knew possible.
Special humans that we as family could not do without. Our dad is in safe, kind, caring hands.
↩Reply from Lorraine Beirne, Home Manager at Briar Hill House
Thank you so much for your kind words. The care and compassion showed for your loved one demonstrates what a privilege it is to be a part of your lives at such a difficult time.
Review from John T (Son of Resident) published on 31 January 2025 Submitted via Website•
Overall Experience
Staff went out of their way to ensure my relatives were included in the Christmas festivities regardless of their ability and capacity. Not only were there activities, the hinge was decorated nicely and staff made it as festive and homely as possible.
Staff went out of their way to ensure my relatives were included in the Christmas festivities regardless of their ability and capacity. Not only were there activities, the hinge was decorated nicely and staff made it as festive and homely as possible.
↩Reply from Lorraine Beirne, Home Manager at Briar Hill House
Thank you for your kind words. We do aim for inclusivity, no matter the person or activity so it's fantastic to hear your thoughts, especially around a festivity such as Christmas.
Review from Gillian M (Daughter of Resident) published on 4 September 2024 Submitted via Postal Review Card•
Overall Experience
Briar Hill House is one big family. All staff are so lovely, and the welcome you get as you come into the care home is fabulous. All residents are treated as individuals with staff going the "extra mile" to make them happy and well looked after. There are numerous activities for the residents to...
Briar Hill House is one big family. All staff are so lovely, and the welcome you get as you come into the care home is fabulous. All residents are treated as individuals with staff going the "extra mile" to make them happy and well looked after. There are numerous activities for the residents to get involved with and those who need extra support are included too. A wonderful, happy care home for the residents.
↩Reply from Lorraine Beirne, Home Manager at Briar Hill House
Thank you, having Mum with us brought so much joy to all of us, she was a pleasure to take care of.
Review from A R (Daughter of Resident) published on 25 October 2023 Submitted via Website•
Overall Experience
The decision for Mum to go into residential care was huge. From the beginning, the staff at Briar Hill House Care Home have been kind, understanding and very patient. Come the day of the move, staff were waiting ready to say hello and welcome Mum in. All of the staff did their utmost to be...
The decision for Mum to go into residential care was huge. From the beginning, the staff at Briar Hill House Care Home have been kind, understanding and very patient. Come the day of the move, staff were waiting ready to say hello and welcome Mum in. All of the staff did their utmost to be welcoming, accommodating, caring and patient. They helped to get Mum’s loved possessions around her, they helped Mum to get to know other residents and did their very best to help her settle. Two months later, Mum looks healthier, she feels safe and cared for and in her own words, she feels at home. She can choose to have her hair done, go to craft sessions or listen to a singer and go to the weekly church service. She can chat to the staff and other residents, she can welcome visitors and during the nights there is always someone to turn to. The family cannot thank all of the staff enough. Mum’s last few months in her own home were very difficult. Now we all know she is safe in caring hands 24 hours a day.
Review from Natalie B (Daughter of Resident) published on 18 January 2023 Submitted via Postal Review Card•
Overall Experience
I was so unsure about having to put my dad in a home, how wrong was I! On my first visit to see the home and I was so, so impressed. The staff was all so welcoming and friendly and put my mind at ease when they said the words " It's not just a care home, it's your dad's home". How right were they!...
I was so unsure about having to put my dad in a home, how wrong was I! On my first visit to see the home and I was so, so impressed. The staff was all so welcoming and friendly and put my mind at ease when they said the words " It's not just a care home, it's your dad's home". How right were they! Felt like home from home!
↩Reply from Ruth Hazeldine, Home Manager at Briar Hill House
Thank you so much for your kind words. Despite only being with us for a short period of time, your dad was a delight to care for. I will ensure that your kind words are passed to the team.
Review from Helen W (Daughter of Resident) published on 13 October 2022 Submitted via Postal Review Card•
Overall Experience
There are care homes and there are caring homes. I class Briar Hill House as a caring home and that is down to the staff. I have only praise for the wonderful staff that work there. They went out of their way to make my mum very well cared for and I can only give them my thanks.
There are care homes and there are caring homes. I class Briar Hill House as a caring home and that is down to the staff. I have only praise for the wonderful staff that work there. They went out of their way to make my mum very well cared for and I can only give them my thanks.
↩Reply from Ruth Hazeldine, Home Manager at Briar Hill House
Thank you so much for your kind words; Mum was an absolute pleasure to care for and her absence in the home is greatly missed, as is yours. Please do not hesitate to come in and visit any time. I will ensure that your feedback is shared with the staff. It is wonderful to hear such positive feedback for such a wonderful team.
Review from H S (Daughter of Resident) published on 30 September 2022 Submitted via Postal Review Card•
Overall Experience
In the 2.5 weeks since my dad moved in, he has had the very best of care. Nothing is too much trouble and all the staff without exception, have been excellent and caring and aware that this is a difficult time for family, as well as Dad. There is a friendly, happy atmosphere and it is a very...
In the 2.5 weeks since my dad moved in, he has had the very best of care. Nothing is too much trouble and all the staff without exception, have been excellent and caring and aware that this is a difficult time for family, as well as Dad. There is a friendly, happy atmosphere and it is a very pleasant place to spend time.
↩Reply from Ruth Hazeldine, Home Manager at Briar Hill House
Thank you for you kind words, we are so pleased that Dad is settling in so well here at Briar Hill. Dad is an absolute pleasure to care for and we are really pleased to hear that the care has also extended to you to support you through this difficult process. Our team continues to strive to...
Thank you for you kind words, we are so pleased that Dad is settling in so well here at Briar Hill. Dad is an absolute pleasure to care for and we are really pleased to hear that the care has also extended to you to support you through this difficult process. Our team continues to strive to maintain these high standards and receiving comments like these allow us to know that we are making a difference.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 March 2019Overall
Outstanding
Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
News
- 06 Oct 2025
Caring for a loved one can be so rewarding but it can also be so demanding. At Briar Hill House, we provide short-term respite stays designed to give carers a...
- 05 Sep 2025
Save 20% on the first six weeks of a self-funded, permanent care placement. To find out more, call us today on 01889 220 780 with the promo code 20%OFF or...
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
Upcoming Events
There are no upcoming events for Briar Hill House.
Accreditations
There are no accreditations posted yet for Briar Hill House.
Meet the Team (3)
Kathryn EmmonsJob Title Care Home ManagerJoined 2025
Kathryn is our dedicated Care Home Manager at Briar Hill House, bringing over 30 years of experience in managing care homes. With previous roles...
Kathryn is our dedicated Care Home Manager at Briar Hill House, bringing over 30 years of experience in managing care homes. With previous roles including CQC and Group Manager, alongside a BSc in Dementia Care, Kathryn’s knowledge and passion for high-quality care shine through every day.
Her favourite part of the role is leading a caring team who truly enjoy making a difference in each resident’s life.
Kathryn loves adopting giant breed dogs! Her Newfoundland, Roxy, is a regular visitor to Briar Hill and enjoys saying hello to residents and staff alike.
Lorraine BeirneJob Title Deputy Home Manager
Lorraine is our dedicated Deputy Home Manager at Briar Hill House. She began her career as a Care Assistant in 1999 before qualifying as a nurse in...
Lorraine is our dedicated Deputy Home Manager at Briar Hill House. She began her career as a Care Assistant in 1999 before qualifying as a nurse in 2012, bringing years of experience and compassion to the team.
Her favourite part of the role is getting to know each resident and providing the best possible care and support, something she has always loved about the job.
Outside of work, Lorraine is a big dog lover! Her dogs recently had puppies, and she decided to keep one herself, a lovely pup called Hettie.
Sadie SlaterJob Title Administration Manager
Sadie is our wonderful Administration Manager at Briar Hill House. Before joining the care sector, she worked for 15 years in early years settings,...
Sadie is our wonderful Administration Manager at Briar Hill House. Before joining the care sector, she worked for 15 years in early years settings, progressing to an Area Manager role before deciding on a career change.
One of Sadie’s favourite parts of her role is meeting such a wide variety of people and supporting residents and families as they begin their journey with us and settle into their new home.
Outside of work, Sadie loves spending time with her family and has recently taken up cross-stitch as a new hobby.
Frequently Asked Questions about Briar Hill House
How much does Briar Hill House cost?
The care home lists weekly fees per person between £1,821 and £2,187 for residential care and between £1,828 and £2,337 for nursing care. Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Briar Hill House registered for?
Older Person Care, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Briar Hill House have?
There are 36 Single Rooms.
What are the Facilities & Services at Briar Hill House?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Briar Hill House to the centre of Rugeley?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Briar Hill House to verify any information. View our terms and conditions. Briar Hill House has an Enhanced Service -what an Enhanced Service includes.