Briar Hill House

Excellent care of my mother who entered the home with only weeks to live and an incurable lung disease. With excellent care and kind attention and excellent nourishment, my mother survived for 3 years with a good quality of life, with encouragement to eat and enjoy activities. She gained weight and confidence. She sadly passed away this year, but this care enabled us to have our Mum longer than we first throughout. Sadly the illness took her in the end. Excellent staff with very kind hearts.

Thanks to the wonderful caring staff and manager.

Dad's stay at Briar Hill was only three days. Despite this, it was immediately obvious how caring and professional the team were. On arrival, he was met by a team of six with the necessary equipment for a safe transfer. The home was clean, bright and residents looked comfortable and relaxed in the lounge. The manager was thoughtful and showed sensitivity to dad's needs and those of our family. His passing was dignified and communicated with compassion.

I can't praise the management and staff enough. They have made my mum's last few years so enjoyable and have supported me throughout in caring and encouragement. Their love and kindness for mum and me during mum's last days was amazing. I would not have coped without them.

This home served our father especially well.

Several members of our family have worked in the care business for many years, including as inspectors, and could not find fault with any aspect of the service. The manager sets high standards and goes above and beyond what is necessary.

Our father could be highly critical of others, so it says a lot that he got on so well with the staff.

My mum is difficult on a rare occasion due to her condition but the staff deal with it with compassion and professionally.

There is more in the way of interaction and stimulation for the residents than any other home I have visited and my friend says she is very happy.

My brother in law was moved to three different homes, none of which came up to the all-around care and standards of this home.

My experience of Briar Hill House was exceptional. My mother-in-law was only there for three weeks until she passed away. But the staff could not have been kinder, totally professional, empathetic and yet with wonderful humour. They made our last few weeks more bearable and could not have done more for us or my mother-in-law. Simply a wonderful place perfect in every way. We only wish we had come there earlier. Thank you to all at Brier Hill from the bottom of our hearts. I simply could not recommend this more highly. The wonderful staff are its making.

My mother spent only a short time here before her sad death. In that time I could not fault any aspect of the care, it was outstanding in every aspect.

In Mum's last two days I was there almost constantly. The respect and concern shown for me was also highly professional and greatly appreciated.

My mother was resident at Briar Hill House for a short period of time, up to her death. The staff and management were very supportive of the family and during mum's stay, she was treated with the utmost of care and respect. Every effort was made to encourage mum to eat, drink and cater to her spiritual and emotional needs.

We would like to express our heartfelt and personal thanks to ALL the staff for the care, attention and support that they afforded our Brother- in- law, and to us and any other visitor to the home.

When visiting it was plain to see that the staff were devoted and committed to providing the highest standard of care possible, often way beyond their job description or conditioned hours.

It was also plain to see that my Brother-in-law was as comfortable as he could possibly be, for which we are indebted to you for.

It is difficult to find the words to adequately express/communicate our deepest thanks to you ALL for caring for our Brother-in-law!

My husband was a resident at Briar Hill nursing home for four years and I would like to express my sincere thanks to all the staff for the care and support that was given to him and our family.

From the moment he was admitted we felt he had joined another family such was the welcome, warmth and generosity that was shown, not only to him but to myself and family. Every single member of staff has shown and demonstrated outstanding care and devotion in their duties.

My husband was in a PVS. The standard of care and support he received was exemplary, never wavering or faltering, nothing was too much trouble, he was treated with compassion, dignity, thoughtfulness and extreme professionalism.

The staff continually performed well above and beyond that of their stipulated duties showing and demonstration exceptional attention to detail. I am sure no other care home could have delivered a better care package.

I have and will always recommend Briar Hill as the best home if anyone should need one.

The food is excellent.

After three years mom eventually passed away in March 2018. In those three years, mom received exceptional care which in my opinion and those close to her extended her life beyond expectancy. The care given which included excellent nursing skills, and care by attentive compassionate carers, a nutritious diet and excellent food, prepared on the premises by a team of quality cooks. A five star nursing home without doubt.

Briar Hill is a warm, welcoming, friendly home where nothing is too much trouble. For nearly 6yrs they took great care of my mother-in-law who suffered from vascular dementia and Parkinsons. Over the years she deteriorated and was unable to communicate but the staff still involved her in well-organised activities. I will always be grateful for the support they gave our family and how they always treated my mother-in-law with respect.

When I first knew my mum needed to go into a care home I felt scared and frightened when mum went into Briar Hill House. I had no worries it was like going into a five-star hotel. My mum and us as a family were welcomed it was a second home. We always shared our Sunday lunch with her. I want to say what a fab care home, staff and nursing staff are 100% loving and kind.

Excellent home and care from staff. I have already recommended Briar Hill to friends who have a relative with complex needs. The care is inclusive for family and when we had any questions we were listened to and our concerns addressed. There were always trained staff on hand who were very approachable. Activities were age appropriate, open to all but not forced on anyone who did not want to attend.

Briar Hill is a model of what a good home should be. I recently moved my father from another home and have been very impressed with the care and attention he received. All staff have taken time to get to know him and engage him in conversation. They demonstrate a real interest in him which he is very much appreciating. his medical needs are being very quickly addressed and sorting them out is obviously a high priority. Many of the staff are long serving and that is evident in the positive, happy atmosphere that pervades the home. The management of the home is excellent and the total focus on his physical and mental well-being is comforting and refreshing to experience. My father has become much more positive in his outlook. We can ask no more of a home.

The whole staff have been so kind and caring to her. She has been able to do things she has been unable to do for many years, such as sitting with other residents to eat her meals and be able to sit and look at the television in the evenings. The environment is superb and the level of care outstanding. It feels like a home, not a Care Home. I am really happy that my mother is living there.