






Chaseview Care Home, situated just outside the town of Burntwood, four miles west of Lichfield in Staffordshire, supports older people to lead their best lives with personalised nursing and residential dementia care.
Recently refurbished, Chaseview offers residents the choice of three sitting rooms and three dining areas, all specially furnished to provide a homely and comfortable environment. Bedrooms are well presented and offer residents a safe and private space to...
Care Provided by Chaseview Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Chaseview Care Home for full pricing details and T&Cs.
Contact Chaseview Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Jennifer Khadoo (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2001
Room Information
- Single Rooms (60)
Visiting
- The home warmly welcome visitors to Chaseview Care Home, as spending time with loved ones is an important part of life in the home. To help them provide the best possible care, they do observe protected mealtimes, allowing residents to enjoy their meals in a calm and unhurried environment, and they kindly ask that all visitors respect these times when planning their visit. Pets are very welcome to join you, and on-site parking is available to make your visit as easy and convenient as possible. If you have any questions ahead of your visit, please get in touch with the kind and caring team – they’re always here to help.
Parking
- On-site parking
Chaseview Care Home Reviews (107)
Chaseview Care Home has a Review Score of 9.8 (9.765) out of 10, based on 17 reviews in the last 2 years.
Over all time Chaseview Care Home has 107 reviews.
Everyone at Chaseview Care Home went above and beyond for both me and my dad. All of the staff were so helpful and friendly! I really appreciate the staff for the support they gave me. My dad received exceptional care. Thank you to all the staff for making such a difficult time easier.
My father stayed at Chaseview for the final two months of his life. The nursing staff (Claire, Ellen & Bernie) and care team (Jess aka Bess and Tess, Carla) to name but a few of the entire team were all very good, but most importantly caring and considerate of my dad who at times was finding things difficult. I have had family experience of another care home locally and this far exceeded the care there. I hope this standard of care and most importantly thoughtfulness continues with the new owners.
Words can't fully convey our appreciation to all of the nursing, care and ancillary staff that cared for my mother during the final 10 days of her life, making sure that she was comfortable. We would like to thank the nursing staff who ensured we could be at mom's bedside at the end.
Excellent care and consideration for my father, the residents, and for us, the relatives. I cannot fault the care, the staff, the friendliness and the cleanliness of Chaseview. All round excellent.
Since my sister has been a resident at Chaseview, I have been treated with the most respect at all times, no matter what time of day I have visited, the staff and management have always had time to answer any queries or questions I may have. My sister is treated always with patience and understanding and utmost care, it's a joy to visit her. I know she is in safe hands, which gives me peace of mind, so I would like to give a big thank you to all staff and management at Chaseview.
Very simply, I believe every member of staff deserve a medal for the wonderful job they do. I have been visiting my brother for 3 years. First class home.
My dear friend of 50 years was admitted to Chaseview Care Home, towards the end of last year, for palliative care. Her room was cheerful and bright and spotlessly clean. The food was always very appetising and 'homely' - all the staff I encountered were consistently kind, friendly, caring, helpful, cheerful, sympathetic and empathetic. They were amazing. Nothing was too much trouble and they all, from carers to nurses, went that extra mile to help. They made my friend feel very loved and cared for, with genuine kindness and affection. I am so thankful and grateful to all the staff. I can't recommend it enough!! Thank you.
My dad loves it at Chaseview. He enjoys the activities, especially the animals and Salvation Army choir. The staff take excellent care of him and keep me informed at all times. They have gone out of their way to make Christmas extra special and love to have a chat with him. He feels loved and safe. A big thank you to management and staff including cleaning team and kitchen staff that keep him well fed.
If there was an award to be given it should go to Chaseview Burntwood for the care that was given to my husband from July 2023 to Sept 7th 2025 when my husband passed away in there and I cannot thank them enough for the care, kindness, love, dignity that they gave my husband while he was with them from the management down to the cleaners. All of them where so kind to myself and family. I shall always be thankful to them all and remember them all. Thank you all again.
When I first came to visit Chaseview, I knew it was the right place for Mum. Since she has been here, she treats it like home & the staff arw all like family. Lately mum has been moved off residential onto nursing due to her health deteriorating rapidly. All the staff here are very welcoming, friendly & empathetic, nothing is too much trouble & they all go over and above with the care & support for mum and myself. They are like a 2nd family.
From the very start, and it is nearly a year here, this home has been very welcoming, giving off a lovely atmosphere. My overall experience is that I leave Mom here with complete confidence in her being looked after by excellent staff in lovely, stimulating surroundings. The comms are excellent from them, the food and provision of the home is well maintained, spotless and run very efficiently. I could not have chosen better.
If there were an award to be given, it should go to the manager and all of their staff. Myself and family would like to thank them for their love and care they give my husband, he was been there for almost 2 years now, this entitled me to go on holiday with my 2 sons and their family, which I have not done for many years, because I know he is looked after. He has a specialist chair for the home, he is comfortable, this has made his life a lot better, so thank you all from the bottom of my heart.
I am pleased with the care received, staff are friendly and they try to resolve any issues promptly. Staff are very good with Mom, maintaining her safety and treating her with dignity. There are plenty of activities and entertainment which Mom is encouraged to join in, to make her life enjoyable and fulfilled.
My husband is a resident in this home, he is treated with kindness, he is settled and happy with the staff who he regards as family. At this stage of his illness he's in a safe environment, warm has care and medical attention when required the family are grateful for the staff's care.
Staff amazing, supportive, kind, compassionate + also humou, food superb. Cant fault anything. Absolutely recommend without hesitation. Massive thanks for the care given to mom, my sister and myself in moms final days.
From the moment we walked in, we felt the warmth and care in the home. Mom only spent 10 days being cared for in the home. In that time she was cherished by staff who were nursing her as she came to end of life. They kept her comfortable, additionally, my sister and I were made to feel so welcome and encouraged to spend as much time as we wanted with her. We were made to feel part of the family and they cared for us too, ensuring we were comfortable, fed and watered! Every member of staff treated us like family. We are so grateful. Mom died peacefully, with us present. A dignified, loving and special experience. Sensitively handled.
While my mum was in the care of Chaseview Care Home, I can only commend how brilliant the overall care and protection that mum received. From the nursing staff to activities coordinators and higher, these people here take great pride in caring and have great empathy for the people in their care. I would recommend Chaseview, 100%, for being a brilliant care home, if you were unsure. No regrets here! Thank you to all the staff for looking after my mum so well.
Chaseview is a 'home from home'.
I'm truly grateful my Mom resides here.
Very happy with the care given by the staff, gentle caring and very respectful.
The home exceeds all expectations I cannot praise it enough. The care and compassion of the wonderful staff is exceptional. Never once was I asked to wait if I asked for something to be done for my Mom, nothing was ever too much trouble. As a family, they have given us peace of mind to know she is safe and well cared for. Mom is happy here and feels safe. Thank you for everything you do for her and us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 October 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 25 Nov 2024
HC-One’s Chaseview Care Home in Burntwood, Staffordshire, is celebrating World Kindness Day on November 13, 2024, by highlighting and appreciating the good deeds care colleagues do to spread positivity and...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Chaseview Care Home.
Accreditations
There are no accreditations posted yet for Chaseview Care Home.
Meet the Team (1)

Home Manager at Chaseview, Burntwood
What does ‘kindness’ mean to you?
“For me, it’s seeing and treating each person as an individual and delivering personalised care with respect and compassion.”
As a Registered Nurse, Jenny has gained over thirty years’ experience in the care sector, providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest quality of care for every Resident at Chaseview.
Having worked at Chaseview previously, Jenny joined as Home Manager because closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby nurseries, schools and clubs and is always keen to include the local community in life at Chaseview.
When asked what she enjoys most about her role, Jenny remarked:
“I enjoy everything about my role, but mostly spending time with Residents and ensuring the home is continuously improving.”
In her spare time, Jenny loves to spend quality time with her loved ones on days out or holidays together, she also adores her beautiful grandchildren.
If you would like to find out more information about Chaseview, Jenny has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Frequently Asked Questions about Chaseview Care Home
What types of Care is Chaseview Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Chaseview Care Home have?
There are 60 Single Rooms.
What are the Facilities & Services at Chaseview Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Chaseview Care Home to the centre of Burntwood?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
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