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Chaseview Care Home

Water Street, Chase Terrace, Burntwood, Staffordshire WS7 1AW
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Chaseview Care Home, Burntwood
Chaseview Care Home, Burntwood
Chaseview Care Home, Burntwood

Chaseview Care Home, situated just outside the town of Burntwood, four miles west of Lichfield in Staffordshire, supports older people to lead their best lives with personalised nursing and residential dementia care.

Recently refurbished, Chaseview offers residents the choice of three sitting rooms and three dining areas, all specially furnished to provide a homely and comfortable environment. Bedrooms are well presented and offer residents a safe and private space to...  

Care Provided by Chaseview Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,261From £1,387
Residential Dementia CareFrom £1,323From £1,455
Nursing CareFrom £1,472From £1,621

Contact Chaseview Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jennifer Khadoo (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2001

Room Information

  • Single Rooms (60)

Visiting

  • The home warmly welcome visitors to Chaseview Care Home, as spending time with loved ones is an important part of life in the home. To help them provide the best possible care, they do observe protected mealtimes, allowing residents to enjoy their meals in a calm and unhurried environment, and they kindly ask that all visitors respect these times when planning their visit. Pets are very welcome to join you, and on-site parking is available to make your visit as easy and convenient as possible. If you have any questions ahead of your visit, please get in touch with the kind and caring team – they’re always here to help.

Parking

  • On-site parking

Chaseview Care Home Reviews (107)

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9.8

Chaseview Care Home has a Review Score of 9.8 (9.765) out of 10, based on 17 reviews in the last 2 years. Over all time Chaseview Care Home has 107 reviews.

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Showing 107 reviews matching selected criteria
Review from J H (Resident / Service User) published on 24 July 2018 Submitted via Postal Card
Overall Experience
The staff are all very good but not enough of them and I think residents who are at end of life should be checked on more than they are, but because of staff shortage, this isn't the case which isn't very good for people who have very little time left.

As for the manager never seen her at all not very good public relations for new residents, time for a change I think.

Reply from Clare Sheehan, Careline Advisor at Chaseview Care Home

Thank you for your comments regarding our staff being very good and our overall standard being excellent, the Home Manager strives to ensure that the Home is run to high standards. Regarding the shortage of staff, I would like to assure you that the Nursing Unit is adequately staffed and our...  

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Review from Joyce H (Friend of Resident) published on 20 July 2018 Submitted via Postal Card
Overall Experience
Your friend is very happy and content here.

No complaints.

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Review from Pamela P (Daughter of Resident) published on 12 July 2018 Submitted via Postal Card
Overall Experience

No complaints!

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Review from Morris R (Son of Resident) published on 12 July 2018 Submitted via Postal Card
Overall Experience

In my experience mum is well looked after, the staff are attentive, approachable and friendly. We haven't had any issues with bed sores and considering mum has been here since 2010 I think it's marvellous and a tribute to the care that she's getting. It's generally tidy around the home both public and private spaces.

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Review from Carla T (Granddaughter of Resident) published on 9 July 2018 Submitted via Website
Overall Experience

My Nan has been living at Chase View for a few months now and is happy and settled, she loves the staff and enjoys the activity's provided. She is eating much better now due to the great choice of food, her bedroom is lovely and always looks clean and well kept thank you to all the staff for your time and effort.

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Review from Ronald T (Son-in-law of Resident) published on 9 May 2018 Submitted via Postal Card
Overall Experience
Mother-in-law spent three years in the home and later months in full-time nursing.

The care and attention of all of the staff enabled us to go away on holiday knowing that she was safe and looked after.

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Review from William H (Resident / Service User) published on 3 April 2018 Submitted via Postal Card
Overall Experience
Could do with a better bell system, a faster response if possible.
I am lucky in the fact that I don't need much assistance in regards to a lot of help.

The staff are very helpful.

Reply from Clare Sheehan, Care Advisor at Chaseview Care Home

Thank you for your kind feedback regarding the staff at the Home. We have discussed the call bells recently and I understand that you are happy that the calls are being answered in a timely manner and happy with the care overall.

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Review from Judith O (Daughter of Resident) published on 21 March 2018 Submitted via Postal Card
Overall Experience

My father was placed at Chaseview for respite. He was very anxious, as we were also anxious about leaving him, however, all fears were allayed and we had a lovely holiday and my dad also enjoyed it when he settled in. Thanks to an excellent lot of staff.

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Review from Elizabeth M (Daughter of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

My mother has been a resident for one month and so far we are very pleased with the service. Contact with members of staff has been positive and helpful. We feel fully informed of mothers condition. Staff have reacted promptly to changes in her health, and have responded to her needs and preferences. We feel care has been shown to visitors and the visiting experience has been good.

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Review from Anne-Marie J (Daughter of Resident) published on 15 January 2018 Submitted via Postal Card
Overall Experience

Very well-run home, plenty of activities to interest residents.

Good food, very caring staff who keep residents as the first priority.

Relatives participate in monthly meetings with senior staff.

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Review from Tracey G (Daughter of Resident) published on 12 January 2018 Submitted via Postal Card
Overall Experience

I had reservations placing Mom into a home but it's been the best move for all. She has company and I have peace of mind that she is safe and cared for.

Chase View has a warm and friendly atmosphere, the rooms are comfy and clean and food is good. The best thing about Chase View is the staff, they are always cheerful, caring and friendly to both residents and visitors. They seem to go the extra mile even when time is short. Good entertainment is provided for the residents, giving them mind stimulation. Fab.

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Review from Leonard G (Husband of Resident) published on 5 January 2018 Submitted via Postal Card
Overall Experience
My wife has been in Chaseview Care Home four and a half years this December.
Everything about the place is top class.

I should know, I visit every day.

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Review from Susan W (Daughter of Resident) published on 1 December 2017 Submitted via Postal Card
Overall Experience

My mother became a resident in October 2017. We have found all of the staff polite and obliging. Mum's room is kept clean and tidy as is she. There is a good variety of food throughout the day. There is a good variety of entertainment for residents who wish to partake.

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Review from S A (Granddaughter of Resident) published on 27 October 2017 Submitted via Postal Card
Overall Experience

Nan recently became a resident and all of the carers are very kind and caring. Staff are informative and always available to answer questions.

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Review from Susan H (Friend of Resident) published on 19 October 2017 Submitted via Postal Card
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I have always felt welcome when I came to visit. The staff are very friendly and approachable.

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Review from Catherine H (Daughter of Resident) published on 9 October 2017 Submitted via Postal Card
Overall Experience

This home was beautiful when my mum was admitted in 2013 but over the years has gone downhill due to staff shortages. Then when put in the hands of CQC it picked up but now that the home is full to capacity (Nursing Part) we are back where we started. Also, would it be possible to sterilize the beakers as they are filthy?

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Review from J R (Son of Resident) published on 2 October 2017 Submitted via Postal Card
Overall Experience
It seems to me that when the home is full to capacity with residents the caring staff do not have enough time to care for the residents properly. So it seems that a lot of residents spend a lot of time in bed because to me it seems they require less care when they're in bed.

That's why we visit as much as possible to keep an eye.

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Review from L C (Daughter of Resident) published on 13 June 2017 Submitted via Postal Card
Overall Experience
Mam has been in the care home for nearly four years now. the home is very friendly and the staff always pleasant and helpful. They always talk to Mam when they see her, encouraging her to respond.
Mam is well cared for and is kept clean and tidy. She enjoys having her hair done every week at the on site hairdresser who again is very friendly.
As Mam has deteriorated with Alzheimer's, her care needs have changed but the carers response has been excellent and I feel sure that they will continue to help her with her daily needs as the weeks go by.
The home itself is always clean and very pleasant with many areas for families to meet up and have a coffee. The dining area is very pleasant and the food always smells tempting. Overall I am very pleased and happy with the care my mam receives

All rooms are excellent apart from Mam's bedroom which has needed decorating for four years.

Reply from HC-One, Careline Team at Chaseview Care Home
Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
We are very happy that you are pleased with the care we provide, thank you for your nice comments which will be passed on to the team.

With regards to decorating your Mams room, the Home Manager has looked into this and it will undertaken as soon possible.

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Review from Sylvia G (Friend of Resident) published on 1 June 2017 Submitted via Postal Card
Overall Experience

Very good overall, but sometimes lack of staff.

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Review from J A (Daughter of Resident) published on 31 May 2017 Submitted via Postal Card
Overall Experience

Considering we have no official manager at present, the staff are still performing well and very much engaging in our mum and the residents.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 October 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (13) & Events (0)

News
  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 25 Nov 2024

    HC-One’s Chaseview Care Home in Burntwood, Staffordshire, is celebrating World Kindness Day on November 13, 2024, by highlighting and appreciating the good deeds care colleagues do to spread positivity and...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

Upcoming Events

There are no upcoming events for Chaseview Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Chaseview Care Home.

Meet the Team (1)

Jenny Khadoo
Jenny KhadooJob Title:Home Manager
Introducing Jenny Khadoo

Home Manager at Chaseview, Burntwood

What does ‘kindness’ mean to you?

“For me, it’s seeing and treating each person as an individual and delivering personalised care with respect and compassion.”

As a Registered Nurse, Jenny has gained over thirty years’ experience in the care sector, providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest quality of care for every Resident at Chaseview.

Having worked at Chaseview previously, Jenny joined as Home Manager because closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby nurseries, schools and clubs and is always keen to include the local community in life at Chaseview.

When asked what she enjoys most about her role, Jenny remarked:

“I enjoy everything about my role, but mostly spending time with Residents and ensuring the home is continuously improving.”

In her spare time, Jenny loves to spend quality time with her loved ones on days out or holidays together, she also adores her beautiful grandchildren.

If you would like to find out more information about Chaseview, Jenny has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chaseview Care Home to verify any information. View our terms and conditions. Chaseview Care Home has an Enhanced Service -more info.