Conifers Nursing Home

16-18 Johns Lane, Great Wyrley, Walsall WS6 6BY
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9.4 54 Reviews
  • Conifers Nursing Home, Walsall
The Conifers provides short-term, long-term and respite care services (nursing, residential and palliative) for both men and women over 60.

The Conifers is located in the village of Great Wyrley and is convenient for Cannock and Walsall. There is a regular bus service and major rail and road networks are within easy reach.

Accommodation is offered in two double and 36 single rooms, the majority of which are with en-suite facilities. Communal areas include: two lounges, two dining areas and a quiet room. The home also has a salon for a visiting hairdresser. Floors are accessed via a passenger lift and each floor has an assisted bathroom and shower. Residents are welcome to furnish their room with personal possessions.

The Conifers has a beautifully designed garden for residents to enjoy both from inside and out.

The home offers a variety of activities to suit all tastes and abilities and a co-ordinator is available every morning.

The home has held the Investors in People Award since 2003.
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Care Provided by Conifers Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1200
  • Self-Funded Nursing Care: £1200 – £1300
  • RESPITE Self-Funded Residential Care: £1100 – £1200
  • RESPITE Self-Funded Nursing Care: £1100 – £1200

The weekly care fees range from £1100

The price(s) shown are provided by the care home. Contact Conifers Nursing Home for full pricing details and T&Cs.

Contact Conifers Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Conifers Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Pauline Steed (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (2)

Conifers Nursing Home Reviews (54)

9.4

Conifers Nursing Home has a Review Score of 9.4 (9.370) out of 10, based on 16 reviews in the last 2 years.
Over all time Conifers Nursing Home has 54 reviews.

Overall Experience
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Reviewer Connection to Conifers Nursing Home
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Review from M A (Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like it, very nice. Staff nice friendly & good.
Reply from Pauline Steed, Home Manager at Conifers Nursing HomeThank you for your kind words it is lovey to see you engaging during activities and having a fun, and we are happy we are able to continue to provide the care and attention you so deserve.
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Review from L H (Daughter of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mom has been a resident here now since April 2026. Staff are very friendly. Clean & comfortable place. Patients are very well looked after. Us as a family are happy with mom staying here.
Reply from Pauline Steed, Home Manager at Conifers Nursing HomeThank you for your comments in relation to the care and support your mom is receiving and that you are pleased with the staff and the environment in which your mom is cared for, we welcome your all your feed back as a family. I will ensure that your comments are shared with the staff team.
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Review from L C (Granddaughter of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Conifers has changed my Nan's life. At home, she was bed bound, never slept, sitting in bed all day and night in the dark with the TV blaring. Since moving to Conifers, nan has become engaged and so much more settled. The staff are fantastic, her room is clean and pleasant, she eats really well, she's
made friends, and she is up and about. What we couldn't do for her at home, the Conifers team have done for her, and more. I trust them to look after nan, and that on its own is an incredible relief. To know that your loved one is safe and happy, is worth more than money can buy.
Reply from Pauline Steed, Home Manager at Conifers Nursing HomeThank you for taking the time to leave us a review, in relation to the quality care your nan is receiving and how this has impacted her quality of life, and also that all her care needs and social needs are being met, it is always nice to receive such positive comments which will be shared with the team who have been involved with the care and support for your nan and it is always nice to welcome you all as a family here at Conifers.
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Review from Elizabeth S (Daughter of Resident) published on 27 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is so well looked after. The staff are very caring and considerate to Mums needs , and she is very happy. Family can visit whenever we like, and get a friendly welcome from the Admin Team , Reception, and Catering staff.
Reply from Pauline Steed, Home Manager at Conifers Nursing HomeThank you for your Kind comments on the care delivery and highlighting how considerate the staff are when caring for your mum, and Thank you for also commenting on how well your are welcomed by all the team when you visit. Your comments will be shared with the team, so that they are aware how much they are appreciated.
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Review from John G (Son of Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I fine when I call at the home i have a warm welcome from
Manager and admin and nursing staff
If i have any concerns or they need to contact me very helpful
Its very high standards cleaning around the home
Re bedrooms and toilets lounge kitchen dining room
pets are welcome
They have plenty
of activities and the clients enjoy it while their stay at the home
You can call in anytime and stay will help you
Reply from Pauline Steed, Home Manager at Conifers Nursing HomeThank you John, for your kind comments it is always a pleasure to see you when you visit, thank you for commenting on a our staff, and home, environment I will ensure that your comments are shared with the whole of the staff team.
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Review from S T (Daughter of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom has flourished at Conifers. We love to see her having fun in activities! All of the staff are friendly and approachable, always happy to answer any questions we have regarding mom's health.
Reply from Pauline Steed, Home Manager at Conifers Nursing HomeThank you for you kind comments, in relation to your mothers improved overall wellbeing, I will ensure that your comments are shared with the team.
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Review from M B (Resident) published on 25 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since I came here and have help and kindness. The management and staff go out of the way to help. Entertainment is very very good and members of staff join in. It is a happy place to be in.
Reply from Lyndsey Miller, Operations Manager at Conifers Nursing HomeThankyou very much for your kind words. I will share your lovely comments with the team.
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Review from John S (Husband of Resident) published on 19 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the last few years, my wife has had various falls and now dementia. The Conifers was recommended to us and my wife has stayed their for several weeks for respite. I can honestly say, from the office staff to kitchen workers and the laundry lady, the lovely carers. it has helped myself recharge
my batteries for another few months. So all in all you would struggle to find a more friendly day to day caring home.
Reply from Amy Haughton, Office Manager at Conifers Nursing HomeThank you for your kind review. We will pass your kind words on to the staff. Kind regards.
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Review from A R (Friend of Resident) published on 29 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone has been welcoming and friendly. The staff seem as if they care and nothing is too much trouble.
The home has a lovely atmosphere.
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Review from Linda M (Mother of Resident) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very happy using the Conifers Nursing Home my Mother had a week of respite there she was very well looked after all the staff were so kind to her during her stay.
Kind regards.
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Review from A B (Granddaughter of Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our short experience with Conifers whilst our Nan was bought in for end-of-life care was full of kindness, honesty, and high-level care. The staff always made sure she was as comfortable as possible, treating her with dignity and respect. The girls made us feel welcome and helped us with my two-year-old
son who often liked to meet the residents. If paying, it's more expensive than other homes, so the cost is a little high.
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Review from T A (Husband of Resident) published on 26 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
From first arriving and signing in the fire register, the front of house administration office workers are all friendly and competent. Next port of call is usually the carers, cleaners and kitchen staff that I meet in the corridors, again all friendly and busy at their work. The senior nursing staff
are always helpful and competent, knowledgeable about my wife's care requirements and will take on constructive advice from myself who cared for her beforehand. My wife is happy with care she receives and hasn't a poor word to say for any of the regular staff. Her only complaint is the quality of care from agency workers who cover sick leave or absences, they are not well aware of the residents regular requirements.
Reply from Anna Whitehouse, Home Manager at Conifers Nursing HomeThank you for your positive feedback. I will ensure this is passed onto the team.
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Review from S D (Granddaughter of Resident) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for all the care and support. Nan's experience previously had an effect on her health and well-being.
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Review from J G (Son of Resident) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mom has been in the Conifers for over 18 months now and the care is great and very supportive. The staff are welcoming, helpful, and friendly.
I get contact from the home if there are any problems with Mom, her care, or her physical health.
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Review from J H (Daughter of Resident) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident of the Conifers since June 2022. In the last 2 years, I have had no occasion to doubt that all her needs are met and that she is treated with kindness. In the last few months since Mum has been deteriorating the staff have gone out of their way to make sure she is comfortable
at all times. As she is nonverbal all her needs are second-guessed by the staff. I have nothing but good things to say about The Conifers.
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Review from Sharon L (Daughter of Resident) published on 25 July 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
Our dad was at the home up to Nov 23. We would have to constantly ask for him to be washed/shaved. He lost weight. The nurse was unapproachable, the management wasn't supportive. Dad had suffered a stroke and couldn't talk, walk or do anything for himself. He was put in front of a TV every day with
no stimulation. He ended up in hospital with Aspiration Pneumonia which according to the hospital was caused by him being rushed or not sat up during his meals. He should've also been prescribed anti-seizure meds but wasn't so went on to have seizures. He died at the home. It was only then when we felt the nurse's support. I have since found out the nurse was under investigation from the CQC for bullying of the staff, residents and relatives. I was shocked to hear the nurse had been allowed to work her notice during this time. I would like to say that the majority of the carers were excellent and the new office manager was also excellent. Please note my review is based on the time my dad was at the home.
Reply from Anna Whitehouse, Home Manager at Conifers Nursing HomeWe apologise that we did not meet your requirements at the time. However, since I have been in post, I am working to ensure we have a skilled and organised team.
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Review from A P (Daughter of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Having had several conversations with different management it still appears that communication between staff is being, or should I say ignored. The food is a concern, both the quality of meat, but more worryingly meals served cold, more often than not. Within the resident's room folder, there is a copy
of set menus over a 4-week period, it reads okay, reality is far different.
The recent rating by CQC is in my opinion correct. Several improvements have been made but nothing is consistent. Lots of basic training needs revisiting frequently, reviewing the practice by management. On the positive the majority of staff are cheerful and do respect the residents.
Reply from Amy Haughton, Office Manager at Conifers Nursing HomeThank you for your time and for leaving us a review, I'm very sorry about your experience. I have passed your concerns onto the management team and if you would like to come and discuss with senior management further please do. Kind Regards Amy
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Review from Michelle A (Daughter-in-law of Resident) published on 5 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely cannot fault the care and empathy given to my father-in-law and ourselves. It was a very short stay; however, he was so well looked after by the staff members and nothing was too much to them. Would recommend it to everyone. It is the staff that make the home so very welcoming and who actively
go above and beyond for the patients as some are not easy to deal with.
Reply from Amy Haughton, Office Manager at Conifers Nursing HomeThank you for your kind review. We will pass your kind words on to the staff. Kind regards.
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Review from Graham B (Son of Resident) published on 15 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care was excellent. The staff were excellent. I would highly recommend this home to others and have done. Communication was at times not great, we could have known that items were needed ie toiletries, new cloths (due to weight loss) sometimes we weren't made aware of incidents (small medical/dental
issues). All of this has improved over time though. The last three years have been pretty good.
Reply from Theresa Ingram-Gettins, Home Manager at Conifers Nursing HomeDear Sir,
Thank you for your review. And thank you for pointing out how the home is improving. I will strive to ensure this continues. I wish you all the very best in the future.
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Review from H L (Wife of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were very pleased with the running and the care. They always treated my husband with dignity and respect at all times. Couldn't have wished for him to have been in a better nursing home. Thanks to them my husband is back home.
Reply from Mindhi kaur, Office Manager at Conifers Nursing HomeThank you so much for your kind words, it was certainly a pleasure to look after your husband and also to see you and the family visiting. We are happy to know you were satisfied with the care here at Conifers Nursing Home. You will both be missed. From all the staff at Conifers Nursing Home.
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Current Review Score: 9.4 (9.370)

Overview of Review Score

The Review Score of 9.4 (9.370) out of 10 for Conifers Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.495 for Conifers Nursing Home is calculated as follows: ( (115 Excellents x 5) + (63 Goods x 4) + (1 Satisfactorys x 3) + (6 Poors x 2) + (3 Very Poors x 1) ) ÷ 188 Ratings = 4.495
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Conifers Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Sep 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (4)

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Kulbir Kandola

Job Title: Registered Owner Joined: 1986

BSc (HONS)
MA/CQSW
Extensive experience working in local authorities

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Jade Lockett

Job Title: Activity Co Ordinator Joined: 2020

Creating a creative, fun & happy atmosphere

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Amy Haughton

Job Title: Office Manager Joined: 2023

An enthusiastic, experienced Office Manager with extensive leadership experience as well as exceptional organizational and planning abilities.

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Jaycee Noon

Job Title: Administrative Assistant/Receptionist Joined: 2023

I am a well-organized fun individual who can adapt smoothly to any situation, I have over 15 years of Customer Service experience and gained a high level of Administrative work during my working career. I find it is healthy to have a challenge a day and enjoy learning any form of system or process until I am confident and educated! I always remember to start and end my day with a smile.

Frequently Asked Questions about Conifers Nursing Home

What types of Care is Conifers Nursing Home registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Conifers Nursing Home have?

There are 36 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Conifers Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Conifers Nursing Home to the centre of Walsall?

5.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Conifers Nursing Home to verify any information. View our terms and conditions. Conifers Nursing Home has an Enhanced Service - more info.