Conifers Nursing Home

16-18 Johns Lane, Great Wyrley, Walsall WS6 6BY

The Conifers provides short-term, long-term and respite care services (nursing, residential and palliative) for both men and women over 60.

The Conifers is located in the village of Great Wyrley and is convenient for Cannock and Walsall. There is a regular bus service and major rail and road networks are within easy reach.

Accommodation is offered in two double and 36 single rooms, the majority of which are with en-suite facilities. Communal areas include: two lounges, two dining areas and a quiet room. The home also has a salon for a visiting hairdresser. Floors are accessed via a passenger lift and each floor has an assisted bathroom and shower. Residents are welcome to furnish their room with personal possessions.

The Conifers has a beautifully designed garden for residents to enjoy both from inside and out.

The home offers a variety of activities to suit all tastes and abilities and a co-ordinator is available every morning.

The home has held the Investors in People Award since 2003.

Group: Central England Healthcare Ltd

Person in charge: Helen Bowen (Home Manager)

Local Authority / Social Services: Staffordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 36

Shared Rooms: 2

Rooms with ensuite WC: 30

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Conifers Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.6 (maximum of 10) for Conifers Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Conifers Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.75 for Conifers Nursing Home is calculated as follows: ( (28 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.875 Points relating to the number of positive Reviews for Conifers Nursing Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8 Target = 0.375

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.6 Conifers Nursing Home has a Review Score of 8.6 (8.625) from 3 Reviews


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Conifers Nursing Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Conifers Nursing Home

  • Daughter of Resident/Service User
    2
  • Brother of Resident/Service User
    1

Could not have had better care.
All staff encountered could not have been more helpful and caring.

How likely would you be to recommend Conifers Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Conifers Nursing Home is outstanding. The care and compassion shown to my dad and us as a family as dad approached his life end was exemplary.

I would recommend the home without hesitation.

The management and all the staff were so kind in our time of need to help dad to a comfortable and dignified death. They could not do enough for us.

How likely would you be to recommend Conifers Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Average Rating:   5 out of 5

My father was transferred from hospital to the Conifers as he required support with PEG feeding.
The transition was quick and efficient, all equipment and feeds he required was put into place straight away.
The staff greeted him warmly and settled him into the home.
Unfortunately, after a week he developed a chest infection and despite the excellent care received had to be taken back into hospital where he sadly passed away.

As my father was nil by mouth I could not really rate food and drink but PEG Care was excellent.

Also as he was under continuing healthcare I am not aware of the value for money aspect but the review asks me to complete these sections.

How likely would you be to recommend Conifers Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

May 2016

Investors in People

Recipient: Conifers Nursing Home

Date: Monday 16 May 2016

more details

Job Vacancies

Staff Profiles

No image found

Kulbir Kandola

Job Title: Registered Owner

Joined: 1986

Description:

BSc (HONS)
MA/CQSW
Extensive experience working in local authorities

No image found

Helen Bowen

Job Title: Home Manager

Joined: 2017

Description:

RMN

No image found

Jane Millington

Job Title: Office Manager

Joined: 2017

Description:

Office Duties

No image found

Julie Abel

Job Title: Accounts Manager

Joined: 2009

Description:

Qualified Accounts Person

No image found

Molinder Kaur

Job Title: Training Manager

Joined: 2017

Description:

Training

No image found

Marie Neale

Job Title: Head Cook

Joined: 2004

Description:

Head Cook

No image found

Carole Kemp

Job Title: Activities Co-ordinator

Joined: 1985

Description:

General activities
Care Assistant

No image found

Gerald Barron

Job Title: Maintenance Person

Joined: 2010

Description:

General Maintenance of the Home

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Conifers Nursing Home