Conifers Nursing Home

The care was excellent. The staff were excellent. I would highly recommend this home to others and have done. Communication was at times not great, we could have known that items were needed ie toiletries, new cloths (due to weight loss) sometimes we weren't made aware of incidents (small medical/dental issues). All of this has improved over time though. The last three years have been pretty good.

We were very pleased with the running and the care. They always treated my husband with dignity and respect at all times. Couldn't have wished for him to have been in a better nursing home. Thanks to them my husband is back home.

Following a stressful time in hospital (including Covid), my dad needed rest and care to get him ready to come home. He was treated well and with dignity and the nurses were very caring.

I don't live locally so I am unable to visit my relative as much as I would wish but the staff and management keep me well-informed which is a great comfort to me and communication with my relative is excellent. I have found all staff to be friendly, efficient and caring. My relative is very happy at Conifers and the care support given to him is excellent. Many thanks to all the staff and management for all they do.

Where do I begin, I don't feel I have to worry about Dad being safe, well looked after, clean, and fed. The Conifers have a homely warm feel to them. The staff are caring and considerate. I would highly recommend the Conifers Nursing Home to others who want good care for their loved ones.

Professional, personable and understanding of difficult circumstances. Doing 'extra' to support the resident's attitude which cascaded from the management through all of the team.

Amazing advice and care. My mom came after being neglected by a previous care home. Following hospital intervention, she has settled back into her old self with the support and care of all staff. Forever grateful. My mom came in dehydrated, unable to eat or communicate and unable to walk. She is now doing all these things and has a great quality of life living here.

We would heartily recommend Conifers Nursing Home to anyone who wishes their loved one to be cared for with dignity, consideration and professionalism and we cannot thank them enough for their kindness and consideration to her and to our family.

Thanks so much to everyone at The Conifers, we were so lucky that social services allocated my mum to this home, under extremely difficult circumstances on Christmas Eve of all days! As soon as we went inside it was immediately obvious how clean and comfortable it looked. Mum settled in very quickly, despite her Alzheimers, and water infection, which can usually upset her if things change. But I've got to say, the staff here are incredible and I'm so, so grateful to know she's cared for and loved as if she's one of their family. Having visited a number of care and nursing homes, I say this is at the top of my list. Well done all of you and a huge thank you.

The food is very good, also the staff.

The home is very friendly and has lovely staff. Our dad seems happy to be there. Our dad would not be here now if he had not been moved to Conifers Nursing Home after terrible care from another place. I would like to thank all the staff at Conifers. My mom thinks there could be a little improvement in the laundry service but everything else is great.

We visited today, Dad is great but growing a beard, we asked him if this is the new look. Apparently not so we searched the room for his electric razor. Found the box and charger but not the razor, have asked the team to find it. Hopefully, he can have a shave soon… please.

Always made to feel welcome. Home always clean. Residents all look clean and tidy. Staff are always happy to help with issues.

Staff are very friendly - communication with management is very good. Nursing staff are very good and very helpful.

Room etc. very clean and tidy.

Since my mom moved into the Conifers Nursing Home I have seen a great change in her, seems more happier now and getting way better care than I could give even with four carers going in. She seems to be eating better as well. She says she sleeps well and her room is nice and staff are so helpful and nice to talk to.

Very good care, excellent staff, polite.

My mother is very settled at the Conifers Nursing Home, all her needs are carefully carried out, the food is good and, most importantly, she is happy.

After viewing several homes, I felt confident that my husband would be looked after in a homely situation. I have no great concerns as my husband appears settled.

The care my father receives appears adequate. He has appropriate use of pressure-relieving equipment. Had a pressure sore when he arrived from a temporary nursing home, this has now healed. He appears calm and settled. The home stuck to visiting rules with Covid. Never seems to wear his own clothes, although they are all labelled - this is not a great concern. Overall. pleased with the home.