Hammerwich Hall Care Home

My father recently moved into Hammerwich Hall and unfortunately became unwell. The care staff were excellent and prompt in arranging a GP review and had obviously listened to my concerns and had handed over to each other my father's problems. I was confident they were handling the situation safely and extremely competently.

Mum came to Hammerwich Hall Care Home whilst recovering from a broken shoulder, the care she has received has been excellent. Her room very comfortable and her food very good, always catering for mum's needs. I would have no hesitation in using Hammerwich Hall Care Home for mum's care if required recommending the home to others.

The food was of a very high standard. The building and gardens were very pleasant.

The majority of the staff are extremely helpful and make my mom feel happy. The staff sometimes seem very busy and understaffed. Some of the rooms need to be updated and the toilets need improving. Also, I don't understand why it sometimes takes most of the day to empty my mom's commode.

My father was very reluctant to move into a nursing home but his worries soon disappeared. He fully appreciated the excellent care that he receives nothing appears too much trouble. All the staff are friendly and caring but professional too. When he has felt unwell, medical advice has been sought and a doctor's visit arranged. The meals are varied and good quality. Although he may not feel hungry, once he is presented with the meal, he always enjoys it. It is also good that light bites are on offer outside mealtimes. Overall a friendly and homely nursing home that cares for its occupants.

I found the staff extremely helpful in every way, without exception. The manageress has taught her staff to reflect her help and concern in all aspects of the homes activities. My wife has enjoyed her rest at the home and will return in the near future.

All staff and carers very helpful and friendly, ready to help at all times. Maintenance for home and gardens very good but I do think the rooms could do with a bit of colour to brighten them up, otherwise excellent.

A sound service, providing a friendly secure environment. Joining in with frequent activities is encouraged, joining in with frequent activities is encouraged although not mandatory. All staff show great kindness and patience and I cannot fault them.

Everybody is always very welcoming. The home is a pleasant and peaceful environment. Everyone is very caring and have given excellent support to my father.

The care my mom received was very good and respectful, she felt comfortable and safe. Meals and cleanliness was very good and staff caring and professional to myself, very helpful and open.

The home is 100%, it's clean, it's looked after well. Everything is adequate. I have enjoyed my stay very much and I shall be back again when my daughter goes away. All of the staff are wonderful, I cannot fault them in any way.

We have visited our relative and were well received. He has been well looked after service was very good, staff excellent.

Mum only stayed for the weekend this time, but seemed happy with experience. The staff very welcoming.

My husband has only been a resident in Hammerwich Hall for one week. The care so far has been very good. My husband had been in hospital for nine weeks before being admitted to the care home and has scratched his legs very badly. A doctor was promptly called by the care home and antibiotic cream prescribed. He now requires a puréed diet and the kitchen staff have provided him with a variety of food which he has really enjoyed. He also has yoghurt when the other residents have biscuits or cakes. He always has a drink of orange squash by his side. Obviously it is early days and although he isn't completely settled yet he has made a good start.

Very good. Made to feel welcome in my weeks stay. Homely, people very friendly, settled in quite well. I would return again.