Hammerwich Hall Care Home

105 Burntwood Road, Hammerwich, Burntwood WS7 0JL
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9.7 106 Reviews
  • Hammerwich Hall Care Home, Burntwood
Hammerwich Hall, near Lichfield, offers care packages tailored to older people’s needs. Carers are also experienced in the challenges of physical disability as well as stroke care. Packages are personalised to particular residential needs, including respite and convalescence provision.

A homely interior is enhanced by landscaped gardens, a sun lounge and many pleasing aesthetics from the home’s time as a private house before it was lovingly converted to suit modern care provision.

Residents’ nutritional needs are assessed on arrival then incorporated into a food menu consisting of fresh and seasonal produce.

There are themed and monthly events to enjoy, as well as pub lunches, sing-alongs, games and gardening.
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Care Provided by Hammerwich Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1195
  • RESPITE Self-Funded Residential Care: from £1295

Subject to care needs assessment

These prices are only a guideline, please contact Hammerwich Hall Care Home to find out the exact price for your requirements.

Contact Hammerwich Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hammerwich Hall Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kerrie Carpenter (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (4)

Parking

  • On site parking.

Hammerwich Hall Care Home Reviews (106)

9.7

Hammerwich Hall Care Home has a Review Score of 9.7 (9.658) out of 10, based on 27 reviews in the last 2 years.
Over all time Hammerwich Hall Care Home has 106 reviews.

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Reviewer Connection to Hammerwich Hall Care Home
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Review from Lynne T (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you Hammerwich Hall Management, all carers and home employees.
My Mum as been living at Hammerwich Hall for almost a year now. She is 94 and lived at home with carers providing her care. It became impossible for Mum to stay at home any longer due to frequent falls and declining mental health.
Mum has had Parkinson's disease for 27 years and now has the onset of dementia. The care at Hammerwich Hall has been so respectful, and sympathetic to her symptoms not withstanding she can be very challenging at times, they are patient and kind.
Mums general wellbeing has improved and she is now settled in the homes environment. She joins in activities which is so good for her mental health.
Visiting Hammerwich Hall is like going to an extended family gathering. I have got to know some of the lovely residents and family members and feel so welcome when I walk in.
Mum moving to Hammerwich Hall has given me back quality time with her. I could go on.
Reply from Paul Lawson, Head of Sales and Marketing at Hammerwich Hall Care HomeThank-you so much for your kind words and for sharing your positive experience at Hammerwich Hall. It's wonderful that your dear mum has settled in so well and is enjoying her new home. It's nice to hear that you and the family feel so comfortable and welcome when visiting and we truly appreciate your heartfelt and complimentary review. Best wishes
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Review from J B (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff go above and beyond to make sure our mom is looked after with dignity, kindness and love. The compassion they show to each and every resident is excellent.
The staff always make my mom feels listened too and included in everything.
Reply from Lucy Biggs, Operations Director at Hammerwich Hall Care HomeWe are delighted you feel the care at Hammerwich is kind and compassionate towards your mother. We stride to ensure our philosophy is to deliver dignified, personalised care by our whole team. We are so happy that you can see we actively include your mother in all our activities and can see she is listened to by our team. Thank you for your support.
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Review from T T (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thankyou to all the team for providing excellent care to my mom. All staff are caring and kind and create a homely atmosphere for mom to live in. A special thankyou to the leaders for their passion and commitment to creating a lovely home with high standards of care. I feel very much part of a team
looking after my mom.
Reply from Lucy Biggs, Operations Director at Hammerwich Hall Care HomeWe are so pleased that you feel your mother is receiving excellent care within Hammerwich Hall, we strive to create a caring, happy environment for our staff, residents and our families. We are delighted with how the refurbishments are going at Hammerwich, and these changes are only adding to the warm atmosphere. We are also happy that you feel part of our team and feel comfortable in joining with her care.
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Review from Helen A (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been living at Hammerwich Hall now since July 2025 after it became increasingly difficult for my 93 year old father to look after her at home . It took mum some time to settle but helped by the lovely staff this is now her home and she is happy there . Mum is much more engaged with what is going
on around her thanks to the staff who provide activities and entertainment . The staff at the home are very caring and always welcoming to us as family. Managers and staff are always polite and friendly and professional and communication is good . They take time to get to know the residents which is important. Mum often comments on the lovely meals she has and so we must not forget the staff who work hard to provide meals for the residents , thank you, and of course cups of tea from the kitchen when they're busy. Nothing is too much trouble.
The home is gradually being refurbished and is beginning to look better , especially the new lounge .
Thank you to everyone for looking after mum
Reply from Lucy Biggs, Operations Director at Hammerwich Hall Care HomeThank you for taking the time to complete a review. We are so pleased that your mother has settled so well at Hammerwich and enjoying all the benefits of the home. We are pleased that you are liking the new lounge, it certainly has made a huge difference to the home, and we welcome the continuation of the refurbishment to the other communal areas. Cups of tea will always be available at Hammerwich!
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Review from Nikki W (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been living at HH for nearly four years and turned 99 last November.
The home has always had a warm and friendly atmosphere and the staff are always friendly, polite and professional. I see them as an extension of my family which is a real comfort. This also enables relatives to get to know
each other and adds enjoyment to our visits.
The local management team are there to talk to and advise whenever needed. Nothing is too much trouble.
I can go on a trip and know my Mum is in good hands.
Communication from the home is very good, keeping me informed of any changes to Mums care needs.
The home is a beautiful old building and does need investment which is gradually taking place. I am looking forward to the new chef starting which will also make a difference.
The activities manager works really hard to arrange events, special days and day to day games, exercises etc. She is a valuable part of the team!
Mum living at HH has really made a difference to me, thank you.
Reply from Peter Bharj, Home Manager at Hammerwich Hall Care HomeThank you for your kind words. All the staff are always here to give everyone support when needed.
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Review from Amanda Q (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum considers Hammerwich as her home and I have a great relationship with the staff there - I consider them to be friends . Christmas as usual was amazing with the home decorated in every area and lots of activity days .
Reply from Lucy Biggs, Operations Director at Hammerwich Hall Care HomeThank you for taking the time to complete a review. Christmas indeed was truly special at Hammerwich Hall. The relatives choir this year topped it for originality and went down a storm. The home looked beautiful and every day was filled with Christmas cheer. Goodness knows what will be in store for Christmas 2026!
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Review from M B (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom has been living at Hammerwich since October 2024. She is 93 years old and struggles to verbalise her wants and needs. However due to the kind, caring and professionalism of ALL the staff, day and night, my Mom is treated with dignity and kindness and given time to try and express what she needs.
Just because she is unable to have a conversation does not mean she cannot understand what is going on. I see the staff talking with her not at her and making her laugh which is just wonderful. They allow me to continue to be involved in all aspects of her care which also helps my wellbeing. A relative informed me recently that if she ever needs to go into care can I please make sure it is Hammerwich Hall.
Reply from Lucy Biggs, Operations Director at Hammerwich Hall Care HomeThank you for taking the time to complete the review for our care home. Your opinion is vital for development for excellence. Your words of kindness and praise will be shared with the whole team. We are very proud of what we have achieved so far at Hammerwich, and only look forward to what 2026 brings with the refurbishment etc.
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Review from G M (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mom has settled down nicely, and your care has been excellent. The only concern I have is when she presses the buzzer, it is never answered very promptly! You have a problem with weekend employment.
Reply from Paul Lawson, Head of Sales and Marketing at Hammerwich Hall Care HomeFantastic that your mom has settled in so well and that you and the family feel happy and re-assured about the care she is receiving at Hammerwich Hall. We had an issue one weekend with the call buzzer system which was quickly resolved and we send our sincere apologies for any inconvenience cause. Thanks again and best wishes.
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Review from Andrew P (Son of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mom 93, was being cared for at home twice a day carers until mid July 2025. At home, she was becoming withdrawn and increasingly in need of fulltime care.
After moving into care in July, there has been a total transformation. Mom is now engaging and back to her normal self. She accepts and appreciates
the care given. Well done Hammerwich Hall, what a transformation. Thank you.
Reply from Paul Lawson, Head of Sales and Marketing at Hammerwich Hall Care HomeThank-you so much for your review and for sharing your positive experience. We are absolutely thrilled to have been able to assist your dear mom and help her to regain her confidence and good spirits. We will pass on your kind words to the team. Best wishes.
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Review from John G (Respite Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I visited Hammerwich Care Home, which is situated in a lovely rural environment, to view and arrange for respite care following a long period of treatment by varied bodies after my wife had a major knee operation in hospital. Though a busy day for the home on our visit there was a full
commitment to welcoming us. We had tea/coffee refreshments in their attractive tea room. The staff were well supporting of residents and visitors. The manager was very friendly and we had a comprehensive discussion of her needs and the facilities available at the home. We were then kindly provided with a lovely lunch. The home is very clean and the rooms are very comfortable and well equipped. We have now booked for a respite break, and are confident that all facilities are there to make her stay pleasant. A bonus was the unsolicited offer by the manager to get my wife to have her hair cut as the hairdresser was on the premises that day. A real help given her immobility problems.
Reply from Lucy Biggs, Operations Director at Hammerwich Hall Care HomeThank you for this lovely review, it was a pleasure to meet you both, and we are looking forward to seeing you soon for your respite break and hope you will both have great benefit from it.
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Review from Lorraine M (Daughter of Resident) published on 13 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Hammerwich Hall care home for around 9 months now and I am truly grateful for the wonderful care she's receiving. She has dementia, amongst many other health conditions, and needs a lot of support however, I have actually seen such an improvement in her health and well-being
since she's been here. Her mobility and appetite have improved, and the staff are incredibly caring and attentive. I can't thank them enough for the difference they've made to her life and ours.
Reply from Peter Bharj, Home Manager at Hammerwich Hall Care HomeThank you so much for your kind words. We are always striving to improve. Our upcoming refurbishment will definitely improve the facilities on offer at the Home.
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Review from Elizabeth H (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in the facility since March 2024. Although physically well and mobile, she suffers from dementia and is now unable to live alone. The staff at Hammerwich are always smiling and welcoming, exactly the environment that my mother needs. Any phonecalls are answered promptly and the staff
always do their best to answer any questions quickly and efficiently. The recent appointment of the manager, has been wonderful! He is extremely passionate and enthusiastic about his role and encourages ideas and interaction between the home, residents and their families. The amount of activities has been increased and the residents are benefitting a lot. There are also plans to refurbish parts of the building, although it is a beautiful place already, elegant yet homely and the gardens are very nice. My mother used to love gardening and at Hammerwich she can continue the hobby she loved. Thank you to the staff at Hammerwich!
Reply from Peter Bharj, Home Manager at Hammerwich Hall Care HomeThank you so much for your kind review. We always strive to improve the quality of care and life in general at Hammerwich Hall. The Management Team always work together with our residents and their families, and strongly believe in a sense of community. Thank you for being a part of the Hammerwich family.
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Review from Marina K (Daughter of Resident) published on 1 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
How lucky we are to have Dad in Hammerwich Hall. It is such a pleasure to visit him whenever we want. Dad has settled in well, with the Manager and staff team being friendly and welcoming. Their communication is very good - Dad is well cared for and changes are made to accommodate his needs. The home
is well presented. It is clean and thoughtfully decorated for each event/theme day. There is a weekly programme of varied activities, in which visitors can also take part. Regular meetings take place with residents and relatives. All areas of care including catering, cleaning, laundry etc. are superb. My parents were given a lovely anniversary lunch recently, attention to detail on decoration of the tea room and the menu. Such special memories created. A lovely, quiet and rural location, we highly recommend Hammerwich Hall.
Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care HomeThank-you very much for your lovely review and recommendation. It is fantastic to know that you and the family are happy and that dad is enjoying life at Hammerwich Hall. Best wishes.
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Review from Jo G (Niece of Resident) published on 1 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt is very well cared for and kept comfortable. The whole team are very attentive and the family have peace of mind knowing that she is in a safe & friendly environment.
There are activities every day which are inclusive, but if they choose not to participate then that is acceptable too.
Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care HomeThank-you very much for your review. We are delighted to hear that you are so pleased with the care provided for your aunt at Hammerwich Hall. Best wishes.
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Review from Dawn M (Daughter of Resident) published on 3 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom has been here three times now for respite, whilst we are on holiday and her latest stay (last week) was just as good as always!
She was made to feel very welcome by everyone; residents and staff alike, which makes for a lovely, happy atmosphere.
The rooms are nice and comfortable and clean and
food was good. Mom enjoyed taking part in the activities, which really helped to make her stay even more enjoyable. We can heartily recommend Hammerwich Hall Care Home and Mom is already booked in for her next stay.
Reply from Peter Bharj, Home Manager at Hammerwich Hall Care HomeIt was a pleasure to welcome you all to Hammerwich Hall. We are always doing our best to provide our residents with meaningful activities. If you have any suggestions, please feel free to share them with our Wellbeing Coordinators. We look forward to your next visit.
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Review from S M (Son of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Activities are really good and we have joined in with a few as well, enjoyed the bingo and a picnic,
Mom has settled in really well and now eating better and putting on weight
Staff are always friendly and accommodating
Reply from Peter Bharj, Home Manager at Hammerwich Hall Care HomeThank you so much for your review. We appreciate your feedback and are pleased that you enjoy the activities at Hammerwich Hall.
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Review from A D (Resident) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff for their care to myself and my family. The care is very good with all staff kind and cheerful. The home is immaculate always being cleaned. I appreciate the laundry staff and the effort they make with my clothes. I enjoy living in Hammerwich Hall and a special
thanks to the managers.
Reply from Peter Bharj, Home Manager at Hammerwich Hall Care HomeThank you for your positive feedback. We are very pleased to hear that you are enjoying your stay at Hammerwich Hall.
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Review from B T (Friend of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very helpful staff.
Very friendly.
Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care HomeThank-you very much for your positive review. Best wishes
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Review from I M (Sister of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has been a resident here for 6 weeks. I've found the staff to be very kind and friendly.
I think the only problem she's experienced is being kept waiting when needing the toilet. Mainly due to a shortage of staff.
Would recommend this home to anyone who asks.
Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care HomeThank-you very much for your review and feedback which is vital to us as we strive to maintain the very highest standards. We will passs on your kind comments about the staff team. Best wishes.
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Review from J H (Friend of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Found to be a good home. My friend is very comfortable.
Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care HomeThank-you very much for your review and we are delighted that your friend is comfortable at Hammerwich Hall. Best wishes.
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Current Review Score: 9.7 (9.658)

Overview of Review Score

The Review Score of 9.7 (9.658) out of 10 for Hammerwich Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.658 for Hammerwich Hall Care Home is calculated as follows: ( (217 Excellents x 5) + (90 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 316 Ratings = 4.658
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hammerwich Hall Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (3)

Kerrie

Kerrie Carpenter

Job Title: Home Manager Joined: 2025

Hammerwich Hall holds a very special place in my heart. I previously worked here for seven years as a Senior Carer on nights, leaving almost two years ago.


I’ve since returned home as a Team Manager, a role I have held for the past six months, and I’m now honoured to have been given my dream job as Home Manager at Hammerwich Hall. In this role, I lead on delivering high-quality care, working alongside compassionate colleagues who genuinely care from the heart.


For me, working at Hammerwich Hall is about more than just a job—it’s an opportunity to make a positive difference, enhancing the well-being and quality of life of everyone in our home.

Claire

Claire Poole

Job Title: Administrator Joined: 2010

I have worked for the company for over 15 years and love it. I began as an Activity Coordinator and then progressed to Receptionist, and then became Administrator.


I moved to Hammerwich Hall in 2024, and it is like a big Family, and I really love working with all the Staff, Residents and Relatives.

Paulina

Paulina Darwin

Job Title: Wellbeing Coordinator Joined: 2021

I have been working in the Health and Social Care Sector since 2004.


As a wellbeing coordinator, I enjoy being creative and bringing joy into people's day.
I like to take time to understand people and choose activities that will provide the greatest amount of benefit, fulfillment, and happiness.


Working at Hammerwich Hall, I feel that I have the opportunity to positively impact and improve people's well-being and the quality of their experience at the Home.

Frequently Asked Questions about Hammerwich Hall Care Home

What types of Care is Hammerwich Hall Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hammerwich Hall Care Home have?

There are 39 Single Rooms.

What are the Facilities & Services at Hammerwich Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hammerwich Hall Care Home to the centre of Burntwood?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hammerwich Hall Care Home to verify any information. View our terms and conditions. Hammerwich Hall Care Home has an Enhanced Service - more info.