Hammerwich Hall Care Home

105 Burntwood Road, Hammerwich, Burntwood WS7 0JL
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9.6 105 Reviews
  • Hammerwich Hall Care Home, Burntwood
Hammerwich Hall, near Lichfield, offers care packages tailored to older people’s needs. Carers are also experienced in the challenges of physical disability as well as stroke care. Packages are personalised to particular residential needs, including respite and convalescence provision.

A homely interior is enhanced by landscaped gardens, a sun lounge and many pleasing aesthetics from the home’s time as a private house before it was lovingly converted to suit modern care provision.

Residents’ nutritional needs are assessed on arrival then incorporated into a food menu consisting of fresh and seasonal produce.

There are themed and monthly events to enjoy, as well as pub lunches, sing-alongs, games and gardening.
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Care Provided by Hammerwich Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1195
  • RESPITE Self-Funded Residential Care: from £1295

Subject to care needs assessment

These prices are only a guideline, please contact Hammerwich Hall Care Home to find out the exact price for your requirements.

Contact Hammerwich Hall Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hammerwich Hall Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Kerrie Carpenter (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (4)

Parking

  • On site parking.

Hammerwich Hall Care Home Reviews (105)

9.6

Hammerwich Hall Care Home has a Review Score of 9.6 (9.628) out of 10, based on 26 reviews in the last 2 years.
Over all time Hammerwich Hall Care Home has 105 reviews.

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Reviewer Connection to Hammerwich Hall Care Home
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Review from G M (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mom has settled down nicely, and your care has been excellent. The only concern I have is when she presses the buzzer, it is never answered very promptly! You have a problem with weekend employment.
Reply from Paul Lawson, Head of Sales and Marketing at Hammerwich Hall Care Home

Fantastic that your mom has settled in so well and that you and the family feel happy and re-assured about the care she is receiving at Hammerwich Hall. We had an issue one weekend with the call buzzer system which was quickly resolved and we send our sincere apologies for any inconvenience cause. Thanks again and best wishes.

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Review from Andrew P (Son of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mom 93, was being cared for at home twice a day carers until mid July 2025. At home, she was becoming withdrawn and increasingly in need of fulltime care.
After moving into care in July, there has been a total transformation. Mom is now engaging and back to her normal self. She accepts and appreciates
the care given. Well done Hammerwich Hall, what a transformation. Thank you.
Reply from Paul Lawson, Head of Sales and Marketing at Hammerwich Hall Care Home

Thank-you so much for your review and for sharing your positive experience. We are absolutely thrilled to have been able to assist your dear mom and help her to regain her confidence and good spirits. We will pass on your kind words to the team. Best wishes.

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Review from Karen T (Daughter of Resident) published on 22 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother entered Hammerwich Hall in February this year. Initially it was a respite stay but it was quickly apparent she was no longer safe to return home.
To begin with she was unsettled but the carers and management have worked so hard to build her confidence and make her feel part of the family
within the home.
This isn't a purpose built facility which adds to the homely appeal. The carers are invested in their roles and the residents treating them with affection and respect.
I don't believe we could have chosen a better place for Mom to be, she is safe, cared for and living with dignity as her needs have increased.
Mom moving to Hammerwich Hall has given me a peace of mind I haven't felt in many years.
Thank you.
Reply from Paul Lawson, Head of Sales and Marketing at Hammerwich Hall Care Home

Thank-you so much for your review and positive feedback. We are thrilled that your dear mother has settled in to Hammerwich Hall and that you and the family feel reassured that she is being well cared for.

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Review from Helen A (Daughter of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been cared for at Hammerwich Hall since July this year. Mum is receiving excellent care there and the staff are always welcoming, kind and professional. There seems to be plenty of activities to keep the residents engaged and occupied. Mum has really benefited from some of these activities
and has started to join in much more recently. Thank you to Paulina, whom I often see when I visit, for getting mum involved in the activities.
Mum appears happy at the home and we have seen a definite improvement in her general well being.
Managers and staff are very attentive and communication with family members is very good.
We look forward to seeing the changes at Hammerwich Hall as refurbishment goes ahead and I'm sure the residents will love it.
Thank you to everyone involved with the running of the home and for being so caring , whichever role you play .
Reply from Lucy Biggs, Operations Director at Hammerwich Hall Care Home

Thank you for your kind and supportive review. We are so pleased that over the last year you have seen such a positive change in your mother, and that the offerings at Hammerwich Hall have really benefited her. We too are very excited about the upcoming refurbishment plans for Hammerwich!

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Review from John G (Respite Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I visited Hammerwich Care Home, which is situated in a lovely rural environment, to view and arrange for respite care following a long period of treatment by varied bodies after my wife had a major knee operation in hospital. Though a busy day for the home on our visit there was a full
commitment to welcoming us. We had tea/coffee refreshments in their attractive tea room. The staff were well supporting of residents and visitors. The manager was very friendly and we had a comprehensive discussion of her needs and the facilities available at the home. We were then kindly provided with a lovely lunch. The home is very clean and the rooms are very comfortable and well equipped. We have now booked for a respite break, and are confident that all facilities are there to make her stay pleasant. A bonus was the unsolicited offer by the manager to get my wife to have her hair cut as the hairdresser was on the premises that day. A real help given her immobility problems.
Reply from Lucy Biggs, Operations Director at Hammerwich Hall Care Home

Thank you for this lovely review, it was a pleasure to meet you both, and we are looking forward to seeing you soon for your respite break and hope you will both have great benefit from it.

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Review from Lorraine M (Daughter of Resident) published on 13 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Hammerwich Hall care home for around 9 months now and I am truly grateful for the wonderful care she's receiving. She has dementia, amongst many other health conditions, and needs a lot of support however, I have actually seen such an improvement in her health and well-being
since she's been here. Her mobility and appetite have improved, and the staff are incredibly caring and attentive. I can't thank them enough for the difference they've made to her life and ours.
Reply from Peter Bharj, Home Manager at Hammerwich Hall Care Home

Thank you so much for your kind words. We are always striving to improve. Our upcoming refurbishment will definitely improve the facilities on offer at the Home.

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Review from Elizabeth H (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in the facility since March 2024. Although physically well and mobile, she suffers from dementia and is now unable to live alone. The staff at Hammerwich are always smiling and welcoming, exactly the environment that my mother needs. Any phonecalls are answered promptly and the staff
always do their best to answer any questions quickly and efficiently. The recent appointment of the manager, has been wonderful! He is extremely passionate and enthusiastic about his role and encourages ideas and interaction between the home, residents and their families. The amount of activities has been increased and the residents are benefitting a lot. There are also plans to refurbish parts of the building, although it is a beautiful place already, elegant yet homely and the gardens are very nice. My mother used to love gardening and at Hammerwich she can continue the hobby she loved. Thank you to the staff at Hammerwich!
Reply from Peter Bharj, Home Manager at Hammerwich Hall Care Home

Thank you so much for your kind review. We always strive to improve the quality of care and life in general at Hammerwich Hall. The Management Team always work together with our residents and their families, and strongly believe in a sense of community. Thank you for being a part of the Hammerwich family.

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Review from Marina K (Daughter of Resident) published on 1 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
How lucky we are to have Dad in Hammerwich Hall. It is such a pleasure to visit him whenever we want. Dad has settled in well, with the Manager and staff team being friendly and welcoming. Their communication is very good - Dad is well cared for and changes are made to accommodate his needs. The home
is well presented. It is clean and thoughtfully decorated for each event/theme day. There is a weekly programme of varied activities, in which visitors can also take part. Regular meetings take place with residents and relatives. All areas of care including catering, cleaning, laundry etc. are superb. My parents were given a lovely anniversary lunch recently, attention to detail on decoration of the tea room and the menu. Such special memories created. A lovely, quiet and rural location, we highly recommend Hammerwich Hall.
Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank-you very much for your lovely review and recommendation. It is fantastic to know that you and the family are happy and that dad is enjoying life at Hammerwich Hall. Best wishes.

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Review from Melanie B (Daughter of Resident) published on 1 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom has been living at hammerwich for the last 10 months. Mom feels safe and treated with respect. The staff always have time for each and every person and most importantly get to know them as an individual. My mom is unable to communicate clearly but all the staff always take time to try and give
her time so they can understand what she needs. Families are treated with respect and included in any decisions that help support their relative. This home is a happy home.
Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank-you for your kind words. We are thrilled that your mum is doing so well and that you and the family are reassured that she is safe and comfortable and well looked after at Hammerwich Hall. Best wishes

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Review from Jo G (Niece of Resident) published on 1 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt is very well cared for and kept comfortable. The whole team are very attentive and the family have peace of mind knowing that she is in a safe & friendly environment.
There are activities every day which are inclusive, but if they choose not to participate then that is acceptable too.
Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank-you very much for your review. We are delighted to hear that you are so pleased with the care provided for your aunt at Hammerwich Hall. Best wishes.

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Review from Dawn M (Daughter of Resident) published on 3 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom has been here three times now for respite, whilst we are on holiday and her latest stay (last week) was just as good as always!
She was made to feel very welcome by everyone; residents and staff alike, which makes for a lovely, happy atmosphere.
The rooms are nice and comfortable and clean and
food was good. Mom enjoyed taking part in the activities, which really helped to make her stay even more enjoyable. We can heartily recommend Hammerwich Hall Care Home and Mom is already booked in for her next stay.
Reply from Peter Bharj, Home Manager at Hammerwich Hall Care Home

It was a pleasure to welcome you all to Hammerwich Hall. We are always doing our best to provide our residents with meaningful activities. If you have any suggestions, please feel free to share them with our Wellbeing Coordinators. We look forward to your next visit.

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Review from S M (Son of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Activities are really good and we have joined in with a few as well, enjoyed the bingo and a picnic,
Mom has settled in really well and now eating better and putting on weight
Staff are always friendly and accommodating
Reply from Peter Bharj, Home Manager at Hammerwich Hall Care Home

Thank you so much for your review. We appreciate your feedback and are pleased that you enjoy the activities at Hammerwich Hall.

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Review from A D (Resident) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff for their care to myself and my family. The care is very good with all staff kind and cheerful. The home is immaculate always being cleaned. I appreciate the laundry staff and the effort they make with my clothes. I enjoy living in Hammerwich Hall and a special
thanks to the managers.
Reply from Peter Bharj, Home Manager at Hammerwich Hall Care Home

Thank you for your positive feedback. We are very pleased to hear that you are enjoying your stay at Hammerwich Hall.

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Review from B T (Friend of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very helpful staff.
Very friendly.
Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank-you very much for your positive review. Best wishes

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Review from I M (Sister of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has been a resident here for 6 weeks. I've found the staff to be very kind and friendly.
I think the only problem she's experienced is being kept waiting when needing the toilet. Mainly due to a shortage of staff.
Would recommend this home to anyone who asks.
Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank-you very much for your review and feedback which is vital to us as we strive to maintain the very highest standards. We will passs on your kind comments about the staff team. Best wishes.

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Review from J H (Friend of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Found to be a good home. My friend is very comfortable.
Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank-you very much for your review and we are delighted that your friend is comfortable at Hammerwich Hall. Best wishes.

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Review from Tracy T (Daughter of Resident) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Exceptional staff proving fantastic care always kind and caring. Great range of activities provided on a daily basis. Cannot praise the team enough thankyou to you all for being such a great team proving exceptional care.
Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank-you so much for your lovely review and kind words of praise. Best wishes

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Review from D W (Friend of Resident) published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Room very clean, offered drinks, staffs very helpful and pleasant. Friend seems happy enough to be there.
Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank-you for your review. We are delighted that your friend is so happy at Hammerwich Hall and that you feel welcomed when visiting. Best wishes

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Review from Jackie H (Friend of Resident) published on 17 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very caring and helpful, offered drinks straight away. Residents look happy and tidy.
Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank-you very much for taking the time to leave a review for Hammerwich Hall Care Home. Best wishes.

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Review from Gill C (Friend of Resident) published on 17 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff at Hammerwich Hall are very caring and professional. My friend has been a resident here for 12 months and has settled really well. Thank you.
Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank-you for your feedback and kind words. We are delighted that your friend is enjoying living at Hammerwich Hall. Best wishes.

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Current Review Score: 9.6 (9.628)

Overview of Review Score

The Review Score of 9.6 (9.628) out of 10 for Hammerwich Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.628 for Hammerwich Hall Care Home is calculated as follows: ( (200 Excellents x 5) + (95 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 304 Ratings = 4.628
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hammerwich Hall Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (3)

Kerrie

Kerrie Carpenter

Job Title: Home Manager Joined: 2025

Hammerwich Hall holds a very special place in my heart. I previously worked here for seven years as a Senior Carer on nights, leaving almost two years ago.


I’ve since returned home as a Team Manager, a role I have held for the past six months, and I’m now honoured to have been given my dream job as Home Manager at Hammerwich Hall. In this role, I lead on delivering high-quality care, working alongside compassionate colleagues who genuinely care from the heart.


For me, working at Hammerwich Hall is about more than just a job—it’s an opportunity to make a positive difference, enhancing the well-being and quality of life of everyone in our home.

Claire

Claire Poole

Job Title: Administrator Joined: 2010

I have worked for the company for over 15 years and love it. I began as an Activity Coordinator and then progressed to Receptionist, and then became Administrator.


I moved to Hammerwich Hall in 2024, and it is like a big Family, and I really love working with all the Staff, Residents and Relatives.

Paulina

Paulina Darwin

Job Title: Wellbeing Coordinator Joined: 2021

I have been working in the Health and Social Care Sector since 2004.


As a wellbeing coordinator, I enjoy being creative and bringing joy into people's day.
I like to take time to understand people and choose activities that will provide the greatest amount of benefit, fulfillment, and happiness.


Working at Hammerwich Hall, I feel that I have the opportunity to positively impact and improve people's well-being and the quality of their experience at the Home.

Frequently Asked Questions about Hammerwich Hall Care Home

What types of Care is Hammerwich Hall Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hammerwich Hall Care Home have?

There are 39 Single Rooms.

What are the Facilities & Services at Hammerwich Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hammerwich Hall Care Home to the centre of Burntwood?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hammerwich Hall Care Home to verify any information. View our terms and conditions. Hammerwich Hall Care Home has an Enhanced Service - more info.