Hammerwich Hall Care Home

105 Burntwood Road, Hammerwich, Burntwood WS7 0JL
Review Us
9.6 105 Reviews
  • Hammerwich Hall Care Home, Burntwood
Hammerwich Hall, near Lichfield, offers care packages tailored to older people’s needs. Carers are also experienced in the challenges of physical disability as well as stroke care. Packages are personalised to particular residential needs, including respite and convalescence provision.

A homely interior is enhanced by landscaped gardens, a sun lounge and many pleasing aesthetics from the home’s time as a private house before it was lovingly converted to suit modern care provision.

Residents’ nutritional needs are assessed on arrival then incorporated into a food menu consisting of fresh and seasonal produce.

There are themed and monthly events to enjoy, as well as pub lunches, sing-alongs, games and gardening.
Show Hammerwich Hall Care Home on the Map

Care Provided by Hammerwich Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1195
  • RESPITE Self-Funded Residential Care: from £1295

Subject to care needs assessment

These prices are only a guideline, please contact Hammerwich Hall Care Home to find out the exact price for your requirements.

Contact Hammerwich Hall Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hammerwich Hall Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Kerrie Carpenter (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (4)

Parking

  • On site parking.

Hammerwich Hall Care Home Reviews (105)

9.6

Hammerwich Hall Care Home has a Review Score of 9.6 (9.628) out of 10, based on 26 reviews in the last 2 years.
Over all time Hammerwich Hall Care Home has 105 reviews.

Overall Experience
  • 84
  • 21
  • 0
  • 0
  • 0
Date Published
  • 105
  • 16
  • 24
  • 26
  • 79
Reviewer Connection to Hammerwich Hall Care Home
  • 46
  • 12
  • 10
  • 9
  • 3
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 105, showing 41-60
Review from Anne D (Daughter of Resident) published on 26 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepfather resided at Hammerwich Hall from July 2020 until May 2022. From his rapid admission until he was taken to hospital for the last time, the staff were kind and considerate to both him and me, despite the pressures they were under owing to Covid restrictions. They dealt with his increasing
care needs and medical issues with professionalism and sympathy. They did all they could to positively interpret the Covid rules so that relatives and residents could stay in touch and visit whenever possible.
My stepfather was always well fed, clean and smartly dressed by the staff, and they dealt with all issues calmly and in an impartial manner.
Obviously, during the time my stepfather was at Hammerwich, the resident's activities had to be severely curtailed, hence my ‘don’t know’ score.
It would be ideal for all rooms to be ensuite, but I appreciate the difficulty (and cost!) of upgrading an old building.
Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for your positive review. It was a privilege and honour to care for your stepfather. I will pass on your lovely review to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael E (Nephew of Resident) published on 15 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been in the care home for a number of years and I have always found the staff to be professional friendly and attentive. The home is clean the food is good and the grounds are well kept.
I would recommend Hammerwich Hall.
Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for taking the time to review Hammerwich Hall, we are pleased your experience of our home is a positive one. I will pass on your kind comments to our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J H (Daughter of Resident) published on 8 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A really lovely care home with excellent management. The activities, care and attention that is given to residents is testament to all of the staff. When visiting it’s always a happy environment. I am very pleased that it’s my mum's home.
Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for such a lovely positive review. We strive to achieve a happy home for our lovely Residents and are so pleased you feel the homely atmosphere we pride ourselves on creating. Your compliments will give our Team a huge boost to their moral and know their dedication and care has not gone unnoticed.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ron B (Brother of Resident) published on 8 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is happy and well cared for at Hammerwich. I like the vibrancy and friendliness of all the staff. Excellent.
Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for your kind comments. I will ensure they are passed on to our Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D B (Nephew of Resident) published on 30 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are very professional, caring and welcoming. They go above and beyond to make the residents feel at home. It's a comfort knowing that loved ones are in excellent care all year round.
Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for taking the time to review Hammerwich Hall and for such positive feedback. I will pass on your lovely compliment to our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L H (Daughter of Resident) published on 2 March 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident for over three years now. There are some excellent staff here, who are very caring and work really hard to ensure that all the residents are well looked after. Mom is assisted with all the tasks she can no longer do for herself, whilst being encouraged to be as independent
as possible.
There is a good range of activities available to the residents.
Festivals and birthdays are always celebrated, and a lot of hard work goes into making these occasions special for everyone.
Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for a very positive review. We strive to achieve quality care of our residents and are pleased you are happy with the service we provide. I will pass your kind review on to the team who I am sure will be very appreciative of the recognition.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M B (Daughter of Resident) published on 21 January 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was taken into Hammerwich Hall Care Home for respite, as carers were unavailable for her to go home. I have to say I couldn't be happier with the care she has received in the time she has been there. I think we were extremely fortunate that she was placed at Hammerwich.
Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for taking the time to review our home, we are pleased you were happy with Hammerwich Hall and hopefully we will see your mum again in the future. I will pass your kind comments on to our Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret P (Friend of Resident) published on 19 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been visiting my friend for 2 and a half years at Hammerwich Hall. I have found that on the whole, it is a good home. Most staff are friendly and accommodating. The home is clean and welcoming. My friend is happy there and tells me the food is good. Her room is lovely with her own personal belongings.
I rate this home as very good.
Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for your review and positive comments; it is pleasing to know your friend is happy at Hammerwich Hall.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Les B (Nephew of Resident) published on 26 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited a family member today, given the current restrictions it is so pleasing to know that they are being cared for in such a pleasing environment. I am on first name terms with the staff who are caring and compassionate to all the residents. You are always kept informed regarding all aspects of
care, truly five-star. A special birthday will be coming up in June and I know that it will be truly memorable.
Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for a lovely review. We certainly will be celebrating a very special birthday for a very special lady. I will pass your kind comments to all of our Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Cheryl L (Daughter of Resident) published on 13 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad settled extremely well into Hammerwich and I am extremely happy with the care he receives. The building and grounds are beautiful, all of the staff are really lovely and caring, not to mention extremely hard working. I think the pandemic has put lots of strain on the staff, and they have been
faced with extra roles on top of an already busy job role, however, they always give their all and do the best they possibly can.
Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for a lovely review, we all find ourselves in unprecedented times and the challenges it brings with it but through it all my admiration goes out to Families and our wonderful Residents and as you say our hard-working Colleagues. Your dad is a wonderful man and has faced the challenges with a big smile on his face, especially when he has been able to see his family. Thank you again, I will pass your comments on to the Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet D (Daughter of Resident) published on 1 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has recently celebrated her 100th birthday. The staff at Hammerwich Hall worked extremely hard to make the day special, decorating the dining room and the "visiting tent", providing two beautiful birthday cakes and afternoon tea for us when I visited. The evening meal was also to be a celebration.
Sadly I wasn't able to go inside due to COVID-19 restriction but I can't speak highly enough of the efforts put into making her day special.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T C (Son of Resident) published on 24 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has recently moved to Hammerwich Hall. I was immediately impressed with the lovely atmosphere created by genuinely caring staff. This is a professionally managed home that puts the core of residents and promptly. The food is fresh and varied menu. The only downside is no en-suite bathroom.
Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for your kind review and compliments which I shall pass on to the Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Terry M (Son of Resident) published on 23 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family would like to express our sincere thanks to all the staff for looking after our father for the past six months. He has improved in health and confidence since moving into Hammerwich Hall, which is such a beautiful and grand home with every detail provided to make it a home from home - with
a bit extra, to make you feel like a guest rather than a resident. Unfortunately, due to our father's medical needs, he is now moving on to a nursing home, however, we can recommend Hammerwich Hall for any family member. If you want a true care experience, this is definitely the place to choose. Thank you so much for looking after him over the past months, we can't thank you enough. Brilliant staff, management and residents. Oh, the catering staff need a mention also and the food is amazing.
Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for the glowing review. I know from our discussions with both you and your brother how delighted you are with the home, the care and everything about Hammerwich Hall. So I am so pleased that you can recommend us for any family member for a true care experience.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert W (Husband of Resident) published on 24 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been really well looked after. The staff have been supporting her for 6 years now, that tells a story in itself. The meals are excellent and from top to bottom you could not get better care.
Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for taking the time to review our home and for your complimentary comments. It is good to have such positive feedback and know you are happy with the care we give to your wife.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J G (Daughter-in-law of Resident) published on 19 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We needed to find somewhere for my Mother in Law at extremely short notice. The staff at Hammerwich Hall were appropriate, sensitive and helpful. They arranged an assessment quickly and welcomed her to respite care as soon as they could. My Mother in Law improved quickly and was only complimentary about
all the staff who really seemed to care about her wellbeing.
Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for taking the time to review our home, we are pleased your mother-in-law's experience of respite care was a positive one. I will pass your comments on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Donna P (Daughter of Resident) published on 12 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father came into respite for a week. Everyone was really helpful. My father was unsure about going in for respite, but when he came home he said everyone had been lovely and he was talking about it for weeks after.
Reply from Erica Neal, Manager at Hammerwich Hall Care Home

We are pleased your father's first experience of respite care was positive. Thank you for taking the time to review our home and service.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephanie D (Daughter of Resident) published on 28 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well, mom came to Hammerwich Hall for respite in May for a week while we went on holiday and didn't want to leave! I think mom soon realised how lonely she had been on her own at home but now she is enjoying the company of other friends (as she now calls them!) Mom constantly tells me how wonderful
the staff all are and "nothing's too much trouble." Also, she feels safer. Needless to say - If mom's happy we are too!
Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for taking the time to review our service and for your positive comments which I will pass on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H C (Daughter-in-law of Resident) published on 6 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This care home was well chosen from other local homes.
The whole atmosphere about the house and garden is extremely welcoming, from the first day my mother in law arrived, she has felt at home and relaxed.
She has no complaints at all.
Some days she has moments of memory loss, even so, she feels
safe and well looked after. We enjoy visiting her and the staff keep us updated with her care needs.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet P (Resident) published on 9 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say we are well fed and the accommodation is clean and tidy. The staff could not be more pleasant and are most helpful.
Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for your positive review it is lovely to know we are meeting the expectations of the people that matter most.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Grenville C (Resident) published on 4 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care, food. Everybody has been good to me. I can't fault it, ladies are lovely.
Reply from Erica Neal, Manager at Hammerwich Hall Care Home

We are so pleased you are happy with your care, thank you for taking the time to review the service and care you receive from us, your comments are very important to us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.628)

Overview of Review Score

The Review Score of 9.6 (9.628) out of 10 for Hammerwich Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.628 for Hammerwich Hall Care Home is calculated as follows: ( (200 Excellents x 5) + (95 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 304 Ratings = 4.628
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hammerwich Hall Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (3)

Meet the Team (3)

Kerrie

Kerrie Carpenter

Job Title: Home Manager Joined: 2025

Hammerwich Hall holds a very special place in my heart. I previously worked here for seven years as a Senior Carer on nights, leaving almost two years ago.


I’ve since returned home as a Team Manager, a role I have held for the past six months, and I’m now honoured to have been given my dream job as Home Manager at Hammerwich Hall. In this role, I lead on delivering high-quality care, working alongside compassionate colleagues who genuinely care from the heart.


For me, working at Hammerwich Hall is about more than just a job—it’s an opportunity to make a positive difference, enhancing the well-being and quality of life of everyone in our home.

Claire

Claire Poole

Job Title: Administrator Joined: 2010

I have worked for the company for over 15 years and love it. I began as an Activity Coordinator and then progressed to Receptionist, and then became Administrator.


I moved to Hammerwich Hall in 2024, and it is like a big Family, and I really love working with all the Staff, Residents and Relatives.

Paulina

Paulina Darwin

Job Title: Wellbeing Coordinator Joined: 2021

I have been working in the Health and Social Care Sector since 2004.


As a wellbeing coordinator, I enjoy being creative and bringing joy into people's day.
I like to take time to understand people and choose activities that will provide the greatest amount of benefit, fulfillment, and happiness.


Working at Hammerwich Hall, I feel that I have the opportunity to positively impact and improve people's well-being and the quality of their experience at the Home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hammerwich Hall Care Home to verify any information. View our terms and conditions. Hammerwich Hall Care Home has an Enhanced Service - more info.