Hammerwich Hall Care Home

105 Burntwood Road, Hammerwich, Burntwood WS7 0JL
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9.7 106 Reviews
  • Hammerwich Hall Care Home, Burntwood
Hammerwich Hall, near Lichfield, offers care packages tailored to older people’s needs. Carers are also experienced in the challenges of physical disability as well as stroke care. Packages are personalised to particular residential needs, including respite and convalescence provision.

A homely interior is enhanced by landscaped gardens, a sun lounge and many pleasing aesthetics from the home’s time as a private house before it was lovingly converted to suit modern care provision.

Residents’ nutritional needs are assessed on arrival then incorporated into a food menu consisting of fresh and seasonal produce.

There are themed and monthly events to enjoy, as well as pub lunches, sing-alongs, games and gardening.
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Care Provided by Hammerwich Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1195
  • RESPITE Self-Funded Residential Care: from £1295

Subject to care needs assessment

These prices are only a guideline, please contact Hammerwich Hall Care Home to find out the exact price for your requirements.

Contact Hammerwich Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hammerwich Hall Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kerrie Carpenter (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (4)

Parking

  • On site parking.

Hammerwich Hall Care Home Reviews (106)

9.7

Hammerwich Hall Care Home has a Review Score of 9.7 (9.658) out of 10, based on 27 reviews in the last 2 years.
Over all time Hammerwich Hall Care Home has 106 reviews.

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Reviewer Connection to Hammerwich Hall Care Home
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Review from D W (Friend of Resident) published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Room very clean, offered drinks, staffs very helpful and pleasant. Friend seems happy enough to be there.
Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care HomeThank-you for your review. We are delighted that your friend is so happy at Hammerwich Hall and that you feel welcomed when visiting. Best wishes
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Review from Jackie H (Friend of Resident) published on 17 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very caring and helpful, offered drinks straight away. Residents look happy and tidy.
Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care HomeThank-you very much for taking the time to leave a review for Hammerwich Hall Care Home. Best wishes.
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Review from Gill C (Friend of Resident) published on 17 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff at Hammerwich Hall are very caring and professional. My friend has been a resident here for 12 months and has settled really well. Thank you.
Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care HomeThank-you for your feedback and kind words. We are delighted that your friend is enjoying living at Hammerwich Hall. Best wishes.
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Review from S T (Granddaughter of Resident) published on 17 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan is at this home and receives the most amazing care and affection from the staff. The care staff go above and beyond and the management team are friendly, welcoming and nothing is too much trouble for them. Highly recommend this home to anyone who is worried about putting their loved ones into
care as they make you feel at ease and safe that this care will be provided. The food is hit and miss but again they will provide anything that is requested.
The activities coordinator is always full of smiles, approachable and makes everyone's day.
Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care HomeThank you so much for your recommendation and kind words. We are delighted that we were able to help make your dear nan's transition into care a bit easier for you and the family.
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Review from Sally C (Daughter of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father recently returned from a 3 weeks stay at Hammerwick. From our first contact with the home to the day I collected him from the home, everything went swimmingly. Even when my father had to briefly return to hospital with suspected DVT. Hammerwich dealt with it all very well. The staff are very
caring and take the time to really engage with its residents. The setting is rural and quiet too. Would definitely recommend Hammerwich for short stays such as ours offering convalescent care.
Reply from Erica Neal, Divisional Director South at Hammerwich Hall Care HomeHammerwich Hall is a lovely care home in a beautiful setting with a large private garden, so peaceful for convalescence. Thank you for taking the time to share your experience, I will pass your kind comments on to Lynda and her team.
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Review from Helen B (Daughter of Resident) published on 8 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident here for two months and settled in well. All the staff are friendly and caring. There is a welcoming atmosphere, and it feels like an extended happy family.
My mother has occasionally required some additional health care input since arriving, and this has been dealt with
promptly, and I've been kept informed about the outcome.
My mother has always been treated with respect and in a sensitive manner. I feel free to visit whenever I can and know that I can approach staff about any concerns, which have always been responded to. They have put a lot of effort into ensuring my mother's room is comfortable and adjusted to meet her needs.
There are a lot of stimulating events taking place during the week, along with special festival celebrations.
Overall, the family are very happy with the excellent care provided at Hammerwich Hall.
Reply from Erica Neal, Divisional Director South at Hammerwich Hall Care HomeThank you so much for your lovely review, we will pass on your compliments and comments to the team at Hammerwich Hall.
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Review from Jayne R (Daughter of Resident) published on 28 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot thank the staff at Hammerwich Hall Care Home enough for the way they looked after Mum during her time there. She really enjoyed her stay.
Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care HomeThank-you so much for your review. We are delighted that your mum enjoyed her stay at Hammerwich Hall. Best wishes.
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Review from P L (Respite Resident) published on 19 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I recently had a 2-week respite at Hammwewich Hall Care Home and was pleasantly surprised by the welcome, it was like home from home.
The staff were kind and very helpful, the food was plenty and lots of choices and would highly recommend it.
Reply from Erica Neal, Division Director South at Hammerwich Hall Care HomeWe are so pleased your stay was enjoyable, thank you for taking the time to review our home. We very much look forward to seeking you again. I will pass your kind comments on to our team.
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Review from Lesley P (Daughter of Resident) published on 16 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father stayed at Hammerwich Hall Care Home for 2 weeks respite, this is his second stay and it was wonderful. I worried about respite care as he is not very sociable, he did join in with some activities but was also quite happy to sit in the many communal areas and watch. When we first arrived at
Hammerwich he was taken in by the beautiful building and atmosphere. All of the staff are so lovely and kind, they treat the residents as individuals and can tell that they care very much about them. I think that it bought out my Dad's true personality and he was very at ease and not stressed about how he is at home. He has mixed dementia and I was worried that he would rebel and misbehave but this was not the case. The communication is wonderful. I rang every other day to check on how he was and always got a full report. There is a fabulous range of activities inside and out for the residents. I have spoken to my Dad about a return visit and he is already looking forward to it, that in itself says it all!
Reply from Erica Neal, Manager at Hammerwich Hall Care HomeIt is our absoloute pleasure to have to your Dad stay with us, he settled in so well, he has a lovely sense of humour and quick wit, his smile is infectious. Thank you for putting your trust in us and thank you for such a lovely review.
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Review from J P (Respite Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice place. Look after you very well. Food good. Good activities. Will be coming again.
Reply from Erica Neal, Manager at Hammerwich Hall Care HomeWe are pleased you enjoyed your stay with us, we very much look forward to seeing you again in May.
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Review from J H (Sister of Resident) published on 23 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was treated very well in Hammerwich Hall. She was there for seventeen months. I found all the staff to be friendly and most helpful. Anything I asked of them they acted upon immediately. I found them all very approachable. In fact, I miss seeing them, as I do some of the other residents.
They became part of my life as well as my sisters.
My sister wasn’t in great shape when she moved into Hammerwich Hall. She had been in hospital for fifteen weeks and had lost a considerable amount of weight and was still losing weight. The staff at Hammerwich Hall sorted out her diet and stabilised her weight. They made sure she didn’t stray from her gluten-free diet. Her room and bathroom were always kept spotlessly clean and warm. The building itself was always kept warm. My sister was never cold, even in the depth of winter. Whether she was in her room, the lounge or the dining room. I have no complaints about Hammerwich Hall, only praise. Thank you all.
Reply from Erica Neal, Manager at Hammerwich Hall Care HomeThank you for your review of our home and for entrusting us with the care of your sister. I will pass on your lovely comments to our team.
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Review from J B (Daughter of Resident) published on 10 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been a resident for over twelve months having transferred following an illness. She is very content, and all her stress and worry has disappeared. The staff in the home are very kind and friendly and work extremely hard to provide a very high standard of care for her.
Reply from Erica Neal, Manager at Hammerwich Hall Care HomeI am pleased we have been able to take away your mum's stress and worry and to give her peace of mind. Thank you for your kind comments I will be sure to pass them on to the team.
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Review from Elaine L (Niece of Resident) published on 6 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very nice care home in a rural setting.
The staff always seem very caring to the residents. However, the home constantly appears to be understaffed. The food quality has dropped considerably in the three years my aunt has been there. I think this is something that should be looked at with urgency.
Old people don’t eat a lot of food but what they have should be of a decent quality.
Reply from Erica Neal, Manager at Hammerwich Hall Care HomeThank you for your review. The staffing levels are determined by the resident's dependency and these are reviewed on a weekly basis. I can assure you that if it is determined we require additional staff, I, as the home manager, would ensure the staffing levels are appropriate and sufficient to the current dependency of our residents. I am sorry you feel the food quality has dropped, it would be helpful if you could advise me why you felt that way. We do strive for continuous improvements and your comments would prove invaluable. Many residents retain a very healthy appetite and we constantly seek their views regarding the variety and quality of the food provided. In February 2023 new 4-week menus were implemented which had been put together by the residents working party group following consultation with other residents in the home and these will be revisited and amended as required following feedback from residents.
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Review from Tracy W (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home is lovely and homely.
The staff at the care home are very caring and supportive of all the residents, any medical issues are dealt with quickly and efficiently.
The menu on offer has just been renewed and the choice is very good.
The rooms are lovely and residents are allowed to
make it their own adding some of their own personal belongings. We are very happy that we chose the home.
Reply from Erica Neal, Manager at Hammerwich Hall Care HomeThank you for taking the time to review Hammerwich Hall and for your feedback, we are always looking to improve our service. We are pleased you are happy with your choice of home. I will pass your comments on to the Team.
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Review from Carol F (Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very caring staff and management take the views of residents and relatives into account. For us, as a family, it's important to know they are well looked after and happy, and we can visit when we want to. They have recently had new meal menus, and the meals look very good.
Mom always says the staff
are lovely, and they couldn't be anywhere better.
When we take them out, they get tired, and say they want to go 'home,' and it's reassuring they look at Hammerwich Hall as home.
Reply from Erica Neal, Manager at Hammerwich Hall Care HomeThank you for your lovely review, your mum and dad are an absolute pleasure to care for. It's one of our golden moments when we achieve keeping loved ones together and knowing they see Hammerwich Hall as "home" is as good as it gets.
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Review from Nigel H (Cousin of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative has been in Hammerwich Hall Care Home for 14 years now. He has always recieved the highest standard of care from dedicated and very caring staff, and the staff always take the time to chat with my relative and make him feel welcome.
There have been many activities that my relative has
enjoyed whilst at Hammerwich Hall Care Home, and I can see the painting he has completed when I visit him.
The care home has beautiful gardens, which my relative enjoys walking around when he is able to, and the home is clean and well looked after by the staff there.
Staff contact me to update me on my relative's care and treatment as appropriate.
I am very grateful to all the staff members for looking after my relative so well over the last 14 years.
Reply from Erica Neal, Manager at Hammerwich Hall Care HomeThank you for your kind review, your relative is a huge part of our Hammerwich Hall family, always a smile and actively involved in the arts and crafts sessions, not to mention the baking events, he still makes a lovely sweet treat. We are very happy that your experience of our home is, and always has been, a good one.
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Review from H B (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Currently, my mom is there and has been since August 2021. The staff are so kind and caring towards my mom.
They go above and beyond as well, not just for Mom but for the other residents too. It’s always very clean and has that cosy at-home feeling about it too.
Reply from Erica Neal, Manager at Hammerwich Hall Care HomeThank you for your kind review, we endeavour to nurture a homely feeling for our residents, the home-from-home experience is so important to support residents to feel settled, happy and comfortable. We are so pleased you are happy with the care given to your lovely mum.
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Review from Julie H (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care is given by all the staff.
Very attentive home - very much liked by my father.
They are extremely helpful to the residents and make sure they offer individually tailored care and support.
I would definitely recommend.
Reply from Erica Neal, Manager at Hammerwich Hall Care HomeThank you for a lovely reveiw which reflects the dedication of all the people working at Hammewich Hall. I will pass your kind comments to the team.
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Review from J K (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident at Hammerwich Hall for the last 4 months of 2022. He was originally a resident for respite care but his condition slowly deteriorated so it became Dad’s home. All the staff made Dad and us welcome and nothing was too much trouble and he soon settled in. Dad sadly passed away
just before Christmas - during this awful time, Dad and the rest of the family were treated with kindness and compassion and nothing was too much trouble.
Reply from Erica Neal, Manager at Hammerwich Hall Care HomeYour dad was a lovely man, thank you for your kind comments. At Hammerwich Hall you are a member of our extended family and we will always care for you, as well as your loved one.
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Review from Lynne P (Relative of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative has been at Hammerwich for many years now and has been so well looked after. He is very happy there, and the staff attend to all his needs. He has unfortunately had a few hospital stays lately, but Hammerwich always welcomes him back to where he feels safe and secure. The meals he gets are
far superior to the ones he used to cook himself, so he is usually one of the first to the dining hall!
Reply from Erica Neal, Manager at Hammerwich Hall Care HomeWe are privileged to care for your relative, and thank you for entrusting his care to us. Hammerwich is his "home"; he is a much-loved member of our Hammerwich family, and we are always so pleased when he returns home to us. Thank you for your kind comments. I will pass them on to our team.
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Current Review Score: 9.7 (9.658)

Overview of Review Score

The Review Score of 9.7 (9.658) out of 10 for Hammerwich Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.658 for Hammerwich Hall Care Home is calculated as follows: ( (217 Excellents x 5) + (90 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 316 Ratings = 4.658
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hammerwich Hall Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (3)

Kerrie

Kerrie Carpenter

Job Title: Home Manager Joined: 2025

Hammerwich Hall holds a very special place in my heart. I previously worked here for seven years as a Senior Carer on nights, leaving almost two years ago.


I’ve since returned home as a Team Manager, a role I have held for the past six months, and I’m now honoured to have been given my dream job as Home Manager at Hammerwich Hall. In this role, I lead on delivering high-quality care, working alongside compassionate colleagues who genuinely care from the heart.


For me, working at Hammerwich Hall is about more than just a job—it’s an opportunity to make a positive difference, enhancing the well-being and quality of life of everyone in our home.

Claire

Claire Poole

Job Title: Administrator Joined: 2010

I have worked for the company for over 15 years and love it. I began as an Activity Coordinator and then progressed to Receptionist, and then became Administrator.


I moved to Hammerwich Hall in 2024, and it is like a big Family, and I really love working with all the Staff, Residents and Relatives.

Paulina

Paulina Darwin

Job Title: Wellbeing Coordinator Joined: 2021

I have been working in the Health and Social Care Sector since 2004.


As a wellbeing coordinator, I enjoy being creative and bringing joy into people's day.
I like to take time to understand people and choose activities that will provide the greatest amount of benefit, fulfillment, and happiness.


Working at Hammerwich Hall, I feel that I have the opportunity to positively impact and improve people's well-being and the quality of their experience at the Home.

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