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Hammerwich Hall Care Home

105 Burntwood Road, Hammerwich, Burntwood, Staffordshire WS7 0JL
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everything about this home, magical, warm and nothing is too much trouble in the care of our motherJanet T(Daughter of Resident/Service User)
Hammerwich Hall Care Home, Burntwood
Hammerwich Hall Care Home, Burntwood
Hammerwich Hall Care Home, Burntwood

Hammerwich Hall, near Lichfield, offers care packages tailored to older people’s needs. Carers are also experienced in the challenges of physical disability as well as stroke care. Packages are personalised to particular residential needs, including respite and convalescence provision.

A homely interior is enhanced by landscaped gardens, a sun lounge and many pleasing aesthetics from the home’s time as a private house before it was lovingly converted to suit modern care...  

Care Provided by Hammerwich Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,195From £1,295

Subject to care needs assessment

Contact Hammerwich Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kerrie Carpenter (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (39)
  • Single Rooms with ensuite Wet Room (4)

Parking

  • On site parking.

Hammerwich Hall Care Home Reviews (108)

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9.7

Hammerwich Hall Care Home has a Review Score of 9.7 (9.662) out of 10, based on 28 reviews in the last 2 years. Over all time Hammerwich Hall Care Home has 108 reviews.

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Showing 108 reviews matching selected criteria
Review from S M (Son of Resident) published on 2 July 2025 Submitted via Website
Overall Experience
Activities are really good and we have joined in with a few as well, enjoyed the bingo and a picnic,
Mom has settled in really well and now eating better and putting on weight

Staff are always friendly and accommodating

Reply from Peter Bharj, Home Manager at Hammerwich Hall Care Home

Thank you so much for your review. We appreciate your feedback and are pleased that you enjoy the activities at Hammerwich Hall.

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Review from B T (Friend of Resident) published on 28 May 2025 Submitted via Postal Card
Overall Experience
Very helpful staff.

Very friendly.

Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank-you very much for your positive review. Best wishes

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Review from I M (Sister of Resident) published on 28 May 2025 Submitted via Postal Card
Overall Experience
My sister has been a resident here for 6 weeks. I've found the staff to be very kind and friendly.
I think the only problem she's experienced is being kept waiting when needing the toilet. Mainly due to a shortage of staff.

Would recommend this home to anyone who asks.

Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank-you very much for your review and feedback which is vital to us as we strive to maintain the very highest standards. We will passs on your kind comments about the staff team. Best wishes.

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Review from J H (Friend of Resident) published on 28 May 2025 Submitted via Postal Card
Overall Experience

Found to be a good home. My friend is very comfortable.

Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank-you very much for your review and we are delighted that your friend is comfortable at Hammerwich Hall. Best wishes.

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Review from D W (Friend of Resident) published on 24 March 2025 Submitted via Postal Card
Overall Experience

Room very clean, offered drinks, staffs very helpful and pleasant. Friend seems happy enough to be there.

Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank-you for your review. We are delighted that your friend is so happy at Hammerwich Hall and that you feel welcomed when visiting. Best wishes

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Review from Jackie H (Friend of Resident) published on 17 March 2025 Submitted via Postal Card
Overall Experience

Staff are very caring and helpful, offered drinks straight away. Residents look happy and tidy.

Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank-you very much for taking the time to leave a review for Hammerwich Hall Care Home. Best wishes.

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Review from S T (Granddaughter of Resident) published on 17 December 2024 Submitted via Website
Overall Experience
My nan is at this home and receives the most amazing care and affection from the staff. The care staff go above and beyond and the management team are friendly, welcoming and nothing is too much trouble for them. Highly recommend this home to anyone who is worried about putting their loved ones into care as they make you feel at ease and safe that this care will be provided. The food is hit and miss but again they will provide anything that is requested.

The activities coordinator is always full of smiles, approachable and makes everyone's day.

Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank you so much for your recommendation and kind words. We are delighted that we were able to help make your dear nan's transition into care a bit easier for you and the family.

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Review from Sally C (Daughter of Resident) published on 25 November 2024 Submitted via Postal Card
Overall Experience

My father recently returned from a 3 weeks stay at Hammerwick. From our first contact with the home to the day I collected him from the home, everything went swimmingly. Even when my father had to briefly return to hospital with suspected DVT. Hammerwich dealt with it all very well. The staff are very caring and take the time to really engage with its residents. The setting is rural and quiet too. Would definitely recommend Hammerwich for short stays such as ours offering convalescent care.

Reply from Erica Neal, Divisional Director South at Hammerwich Hall Care Home

Hammerwich Hall is a lovely care home in a beautiful setting with a large private garden, so peaceful for convalescence. Thank you for taking the time to share your experience, I will pass your kind comments on to Lynda and her team.

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Review from Jayne R (Daughter of Resident) published on 28 June 2024 Submitted via Postal Card
Overall Experience

I cannot thank the staff at Hammerwich Hall Care Home enough for the way they looked after Mum during her time there. She really enjoyed her stay.

Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank-you so much for your review. We are delighted that your mum enjoyed her stay at Hammerwich Hall. Best wishes.

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Review from P L (Respite Resident) published on 19 July 2023 Submitted via Postal Card
Overall Experience
I recently had a 2-week respite at Hammwewich Hall Care Home and was pleasantly surprised by the welcome, it was like home from home.

The staff were kind and very helpful, the food was plenty and lots of choices and would highly recommend it.

Reply from Erica Neal, Division Director South at Hammerwich Hall Care Home

We are so pleased your stay was enjoyable, thank you for taking the time to review our home. We very much look forward to seeking you again. I will pass your kind comments on to our team.

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Review from Lesley P (Daughter of Resident) published on 16 June 2023 Submitted via Website
Overall Experience

My father stayed at Hammerwich Hall Care Home for 2 weeks respite, this is his second stay and it was wonderful. I worried about respite care as he is not very sociable, he did join in with some activities but was also quite happy to sit in the many communal areas and watch. When we first arrived at Hammerwich he was taken in by the beautiful building and atmosphere. All of the staff are so lovely and kind, they treat the residents as individuals and can tell that they care very much about them. I think that it bought out my Dad's true personality and he was very at ease and not stressed about how he is at home. He has mixed dementia and I was worried that he would rebel and misbehave but this was not the case. The communication is wonderful. I rang every other day to check on how he was and always got a full report. There is a fabulous range of activities inside and out for the residents. I have spoken to my Dad about a return visit and he is already looking forward to it, that in itself says it all!

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

It is our absoloute pleasure to have to your Dad stay with us, he settled in so well, he has a lovely sense of humour and quick wit, his smile is infectious. Thank you for putting your trust in us and thank you for such a lovely review.

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Review from J P (Respite Resident) published on 18 April 2023 Submitted via Postal Card
Overall Experience

Very nice place. Look after you very well. Food good. Good activities. Will be coming again.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

We are pleased you enjoyed your stay with us, we very much look forward to seeing you again in May.

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Review from J H (Sister of Resident) published on 23 March 2023 Submitted via Website
Overall Experience
My sister was treated very well in Hammerwich Hall. She was there for seventeen months. I found all the staff to be friendly and most helpful. Anything I asked of them they acted upon immediately. I found them all very approachable. In fact, I miss seeing them, as I do some of the other residents. They became part of my life as well as my sisters.

My sister wasn’t in great shape when she moved into Hammerwich Hall. She had been in hospital for fifteen weeks and had lost a considerable amount of weight and was still losing weight. The staff at Hammerwich Hall sorted out her diet and stabilised her weight. They made sure she didn’t stray from her gluten-free diet. Her room and bathroom were always kept spotlessly clean and warm. The building itself was always kept warm. My sister was never cold, even in the depth of winter. Whether she was in her room, the lounge or the dining room. I have no complaints about Hammerwich Hall, only praise. Thank you all.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for your review of our home and for entrusting us with the care of your sister. I will pass on your lovely comments to our team.

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Review from J B (Daughter of Resident) published on 10 March 2023 Submitted via Website
Overall Experience

My Mother has been a resident for over twelve months having transferred following an illness. She is very content, and all her stress and worry has disappeared. The staff in the home are very kind and friendly and work extremely hard to provide a very high standard of care for her.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

I am pleased we have been able to take away your mum's stress and worry and to give her peace of mind. Thank you for your kind comments I will be sure to pass them on to the team.

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Review from Elaine L (Niece of Resident) published on 6 March 2023 Submitted via Website
Overall Experience
Very nice care home in a rural setting.

The staff always seem very caring to the residents. However, the home constantly appears to be understaffed. The food quality has dropped considerably in the three years my aunt has been there. I think this is something that should be looked at with urgency. Old people don’t eat a lot of food but what they have should be of a decent quality.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for your review. The staffing levels are determined by the resident's dependency and these are reviewed on a weekly basis. I can assure you that if it is determined we require additional staff, I, as the home manager, would ensure the staffing levels are appropriate and sufficient to the...  

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Review from Tracy W (Daughter of Resident) published on 28 February 2023 Submitted via Website
Overall Experience
The care home is lovely and homely.
The staff at the care home are very caring and supportive of all the residents, any medical issues are dealt with quickly and efficiently.
The menu on offer has just been renewed and the choice is very good.

The rooms are lovely and residents are allowed to make it their own adding some of their own personal belongings. We are very happy that we chose the home.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for taking the time to review Hammerwich Hall and for your feedback, we are always looking to improve our service. We are pleased you are happy with your choice of home. I will pass your comments on to the Team.

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Review from Carol F (Resident / Service User) published on 28 February 2023 Submitted via Website
Overall Experience
Very caring staff and management take the views of residents and relatives into account. For us, as a family, it's important to know they are well looked after and happy, and we can visit when we want to. They have recently had new meal menus, and the meals look very good.
Mom always says the staff are lovely, and they couldn't be anywhere better.

When we take them out, they get tired, and say they want to go 'home,' and it's reassuring they look at Hammerwich Hall as home.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for your lovely review, your mum and dad are an absolute pleasure to care for. It's one of our golden moments when we achieve keeping loved ones together and knowing they see Hammerwich Hall as "home" is as good as it gets.

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Review from Nigel H (Cousin of Resident) published on 28 February 2023 Submitted via Website
Overall Experience
My relative has been in Hammerwich Hall Care Home for 14 years now. He has always recieved the highest standard of care from dedicated and very caring staff, and the staff always take the time to chat with my relative and make him feel welcome.
There have been many activities that my relative has enjoyed whilst at Hammerwich Hall Care Home, and I can see the painting he has completed when I visit him.
The care home has beautiful gardens, which my relative enjoys walking around when he is able to, and the home is clean and well looked after by the staff there.
Staff contact me to update me on my relative's care and treatment as appropriate.

I am very grateful to all the staff members for looking after my relative so well over the last 14 years.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for your kind review, your relative is a huge part of our Hammerwich Hall family, always a smile and actively involved in the arts and crafts sessions, not to mention the baking events, he still makes a lovely sweet treat. We are very happy that your experience of our home is, and always has been, a good one.

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Review from H B (Daughter of Resident) published on 28 February 2023 Submitted via Website
Overall Experience
Currently, my mom is there and has been since August 2021. The staff are so kind and caring towards my mom.

They go above and beyond as well, not just for Mom but for the other residents too. It’s always very clean and has that cosy at-home feeling about it too.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for your kind review, we endeavour to nurture a homely feeling for our residents, the home-from-home experience is so important to support residents to feel settled, happy and comfortable. We are so pleased you are happy with the care given to your lovely mum.

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Review from Julie H (Daughter of Resident) published on 28 February 2023 Submitted via Website
Overall Experience
Excellent care is given by all the staff.
Very attentive home - very much liked by my father.
They are extremely helpful to the residents and make sure they offer individually tailored care and support.

I would definitely recommend.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for a lovely reveiw which reflects the dedication of all the people working at Hammewich Hall. I will pass your kind comments to the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 January 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Hammerwich Hall Care Home.

Meet the Team (3)

Kerrie Carpenter
Kerrie CarpenterJob Title:Home ManagerJoined: 2025

Hammerwich Hall holds a very special place in my heart. I previously worked here for seven years as a Senior Carer on nights, leaving almost two years ago.

I’ve since returned home as a Team Manager, a role I have held for the past six months, and I’m now honoured to have been given my dream job as Home Manager at Hammerwich Hall. In this role, I lead on delivering high-quality care, working alongside compassionate colleagues who genuinely care from the heart.

For me, working at Hammerwich Hall is about more than just a job—it’s an opportunity to make a positive difference, enhancing the well-being and quality of life of everyone in our home.

Claire Poole
Claire PooleJob Title:AdministratorJoined: 2010

I have worked for the company for over 15 years and love it. I began as an Activity Coordinator and then progressed to Receptionist, and then became Administrator.

I moved to Hammerwich Hall in 2024, and it is like a big Family, and I really love working with all the Staff, Residents and Relatives.

Paulina Darwin
Paulina DarwinJob Title:Wellbeing CoordinatorJoined: 2021

I have been working in the Health and Social Care Sector since 2004.

As a wellbeing coordinator, I enjoy being creative and bringing joy into people's day.

I like to take time to understand people and choose activities that will provide the greatest amount of benefit, fulfillment, and happiness.

Working at Hammerwich Hall, I feel that I have the opportunity to positively impact and improve people's well-being and the quality of their experience at the Home.

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