The Poplars Nursing & Residential Care Home

Rolleston Road, Burton-on-Trent DE13 0JT
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9.7 23 Reviews
  • The Poplars Nursing & Residential Care Home, Burton-on-Trent
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Care Provided by The Poplars Nursing & Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1152 – £1500
  • Self-Funded Residential Dementia Care: £1152 – £1500
  • Self-Funded Nursing Care: £1250 – £1600
  • Self-Funded Nursing Dementia Care: £1250 – £1600
  • RESPITE Self-Funded Residential Care: £1152 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1152 – £1500
  • RESPITE Self-Funded Nursing Care: £1200 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1200 – £1600
The price(s) shown are provided by the care home. Contact The Poplars Nursing & Residential Care Home for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Alison Jenkins (Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (6)

Visiting

  • No restriction, visiting can be 24 hours a day 365 day

Parking

  • Plenty of parking spaces in the home care park

Are you the Owner/Manager of The Poplars Nursing & Residential Care Home? View your Advertising Options

The Poplars Nursing & Residential Care Home Reviews (23)

9.7

The Poplars Nursing & Residential Care Home has a Review Score of 9.7 (9.661) out of 10, based on 20 reviews in the last 2 years.
Over all time The Poplars Nursing & Residential Care Home has 23 reviews.

Overall Experience
  • 20
  • 2
  • 0
  • 0
  • 1
Date Published
  • 23
  • 7
  • 19
  • 20
  • 3
Reviewer Connection to The Poplars Nursing & Residential Care Home
  • 9
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from Timothy G (Son of Resident) published on 28 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Much improved service, friendly and helpful staff. Clean and warm environment. I'm happy and feel at ease with my mother being cared for at this home.
Sometimes have to wait to get in at weekends as there is no office staff but overall a good place.
Reply from Chris Perks, Quality Assurance Manager at The Poplars Nursing & Residential Care HomeMany thanks for spending the time to write us a review. We will ensure this is shared with the manager and staff at Poplars.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Terrence B (Resident) published on 28 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I looked at other care homes in this area and this one came top in my opinion regarding value for money and the
experience, kindness and understanding of the staff. There is also a call system in every room that will alert the nursing staff and care staff 24 hours a day and just one more thing the
food is excellent.
Reply from Chris Perks, Quality Assurance Manager at The Poplars Nursing & Residential Care HomeMany thanks for spending the time to write us a review. We will ensure this is shared with the manager and staff at The Poplars.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S G (Daughter of Resident) published on 27 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum says she feels safe at Poplars. That is comforting for her family. She is fed well and the staff are very attentive. She has made lots of friends during the year she has been a resident. Thank you for looking after my mum.
Reply from Chris Perks, Quality Assurance Manager at The Poplars Nursing & Residential Care HomeMany thanks for spending the time to write us a review. We will ensure this review is shared with the manager and staff team at Poplars.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.661)

Overview of Review Score

The Review Score of 9.7 (9.661) out of 10 for The Poplars Nursing & Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.686 for The Poplars Nursing & Residential Care Home is calculated as follows: ( (197 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) + (9 Very Poors x 1) ) ÷ 239 Ratings = 4.686
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for The Poplars Nursing & Residential Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Apr 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Poplars Nursing & Residential Care Home to verify any information. View our terms and conditions. The Poplars Nursing & Residential Care Home has an Basic Service - more info.