Rock Cottage Nursing Home

Brown Edge, Stoke-on-Trent ST6 8TR
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8.0 1 Review
  • Rock Cottage Nursing Home, Stoke-on-Trent
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Care Provided by Rock Cottage Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • A J R Greene

Person in Charge

  • Lynne Buckley (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (37)

Visiting

  • Visiting is from 10 am onwards

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Rock Cottage Nursing Home Reviews (1)

8.0

Rock Cottage Nursing Home has a Review Score of 8.0 (7.953) out of 10, based on 1 reviews in the last 2 years.
Over all time Rock Cottage Nursing Home has 1 review.

Overall Experience
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Reviewer Connection to Rock Cottage Nursing Home
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Total of 1, showing 1-1
Review from Kathryn C (Daughter of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rock Cottage care home in Brown Edge, is where my mum spent the last few months of her life, after being in the care system for approximately three years, with vascular dementia. If only she had met the criteria to go here from the beginning. The home has such a friendly welcoming atmosphere with lots
of interaction with residents and families. I heard a phrase on a number of occasions spoken by the carers ( we treat these people as if they are our own) and I can certainly vouch for that. The care given to my mum in my opinion was exceptional and I will never forget the senior carer who showed her such empathy and compassion in her final days. We as a family will remain forever grateful for the care compassion and empathy shown to my mum, whilst in their care.


If I did have to say anything negative, maybe the home could benefit from some refurbishment, the hot water and central heating never seemed to work properly. However the care and staff are exceptional.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.0 (7.953)

Overview of Review Score

The Review Score of 8.0 (7.953) out of 10 for Rock Cottage Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.818 for Rock Cottage Nursing Home is calculated as follows: ( (10 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 11 Ratings = 4.818
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.135 Points relating to the number of positive Reviews for Rock Cottage Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4. 1 Positive Reviews ÷ 7.4 = 0.135
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jan 2024

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Rock Cottage Nursing Home

What types of Care is Rock Cottage Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rock Cottage Nursing Home have?

There are 37 Single Rooms.

What are the Facilities & Services at Rock Cottage Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rock Cottage Nursing Home to the centre of Stoke-on-Trent?

4.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rock Cottage Nursing Home to verify any information. View our terms and conditions. Rock Cottage Nursing Home has an Basic Service - more info.