Springfield House

Oaken Drive, Codsall, Wolverhampton WV8 2EE
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9.8 67 Reviews
  • Springfield House, Wolverhampton
Springfield House Care Home is located in the Codsall area of rural Staffordshire and offers residential, nursing and palliative care.

The home is close to shops, amenities and public transport and convenient for the M54 and M6 motorway links.

This care home and accommodation is provided in single occupancy rooms, most of which have private toilet facilities. The home has a very welcoming and homely atmosphere and has a comfortable lounge with television.

Springfield House features quiet sitting rooms alongside the lounge for television and activities.

A separate dining room, where residents can enjoy the company of others at mealtimes is also available. Traditional home cooked meals using fresh produce are served with daily choices being available and special diets can be catered for.

Regular visits are made to the home by an experienced hair stylist. Complementary therapies can also be arranged, while the home provides a varied programme of activities.

Family and friends are welcome to visit at any time. Residents lead the activity programme, which is devised after discussion and completion of life history and is updated regularly to reflect residents' current wishes.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1219 – £1500
  • Self-Funded Residential Dementia Care: £1269 – £1400
  • Self-Funded Nursing Care: £1400 – £1600
  • Self-Funded Nursing Dementia Care: £1378 – £1500
  • RESPITE Self-Funded Residential Care: £1219 – £1499
  • RESPITE Self-Funded Residential Dementia Care: £1269 – £1499
  • RESPITE Self-Funded Nursing Care: £1400 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1378 – £1503

These prices are only a guideline, please contact Springfield House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Jayne Lilley (Home Manager)

Local Authority / Social Services

Admission Criteria

  • NHS/LA/Private
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (69)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (2)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors are welcomed at all times, however, they do ask that protected meal times are observed, unless you are dining with your loved one.

Parking

  • Free parking on site.

Springfield House Reviews (67)

9.8

Springfield House has a Review Score of 9.8 (9.774) out of 10, based on 14 reviews in the last 2 years.
Over all time Springfield House has 67 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Springfield House
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Total of 67, showing 21-40
Review from Judy B (Wife of Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Springfield House helpful in every way. The care they give my husband is excellent. He is kept clean and comfortable, and the staff are helpful and chat to him. He has improved since being in their care.
Reply from Ramla Abdullahi, Regional Operations Manager at Springfield House

Thank you for your lovely comment regarding the excellent care provided at Springfield House. I will make sure to share your positive comments with the staff team and management.

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Review from Ann C (Next of Kin) published on 24 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Springfield House delivers a very high standard of care to residents. Staff treat residents with great respect and dignity - understanding that this is their home and making their lives as comfortable as possible. All staff have a good relationship with residents and visitors; they also keep next of
kin well informed of any health issues etc. I have already recommended Springfield House, who were able to accommodate them.
Reply from Ramla Abdullahi, Regional Operations Manager at Springfield House

Thank you for your lovely comments about Springfield House. It's great to hear that you feel that staff treat residents with great respect and dignity. I will make sure that I pass your lovely feedback on to the staff team.

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Review from Julie H (Daughter of Resident) published on 17 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam has been treated with dignity, love and care. We always use Springfield as my mam settles well, and we are all confident of her care.
Reply from Ramla Abdullahi, Regional Operations Manager at Springfield House

Thank you for your lovely comments about Springfield house. It's great to hear that mum is being treated with dignity, love and care by the staff team. I will make sure the staff team are aware of your lovely comment.

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Review from J W (Brother of Resident) published on 17 October 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I am happy that my sister is settled and well cared for.
It's a shame that staff are not more permanent.
Reply from Ramla Abdullahi, Regional Operations Manager at Springfield House

Thank you for your comment regarding Springfield House care home. The Home Manager continues to be proactive in recruitment. To promote continuity of care, the home manager block books good agency carers that know the residents and the home.

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Review from Gillian T (Partner of Resident) published on 10 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My partner is well taken care of by very kind, friendly, helpful and hardworking staff.
Probably understaffed.
A very pleasant home in lovely surroundings.
Reply from Ramla Abdullahi, Regional Operations Manager at Springfield House

Thank you for your comment in regards to the Springfield house team being kind, friendly and hardworking staff. I can assure you that the home isn't short of staff, but at times, it does depend on agency carers/nurses due to current vacancies. The home manager is working hard to get these vacancies filled. I will make sure that I share your positive feedback with the team.

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Review from Thelma S (Resident) assisted by family/friend published on 10 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is the second time I have been to Springfield House Residential Home. I will be coming back when my son goes away again. Everyone has been lovely and helpful.
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Review from J B (Wife of Resident) published on 7 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Springfield House staff kind, caring and very aware of residents needs; they also take time with visitors to keep them informed of their relative's condition. I hope they carry on with the caring staff they have.
Reply from Sharon Flood, Regional Operations Manager at Springfield House

Thank you for your positive feedback; it is very much appreciated.

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Review from Kerry D (Daughter of Resident) published on 4 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has previously been at Springfield for respite, so we'd already experience the excellent standards of care. In the last few months, my mom's needs changed to permanent care, and we had no hesitation in seeking a room at Springfield. The staff and management are very attentive, caring and considerate.
Nothing is too much trouble. The facility is also set in lovely grounds. My mom is very settled, and I know 100% that she is being exceptionally cared for. I would have no hesitation in recommending Springfield for loved ones.
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Review from Barbara R (Friend of Resident) published on 28 July 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
The home itself has some positives but a lot of areas to improve on. My friend has always been happy here, but recently standards have slipped. I am always welcomed by the staff with a friendly ‘hello’ but am often told how understaffed they are. I’ve noticed a lot of the staff not wearing masks anymore.
The home always looks very clean and smells fresh. Activities for the residents has dipped over the last 12-months and would love to see them more involved again. The rooms are well decorated and an okay size for what’s needed.
Reply from Sharon Flood, Regional Operations Manager at Springfield House

Thank you for your feedback, please be assured your comments will be looked into.

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Review from Tracy B (Daughter of Resident) published on 10 May 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
Overall not bad. Mom has been in eight weeks now and not settled, but hopefully will soon. Visiting has been good during the pandemic. Care staff seem caring but always seem overworked. Activities could be better, not that much variety it appears at the moment. The food on offer is good. The look of
the home seems quite tired.
Reply from Sharon Flood, Area Director at Springfield House

Thank you for your feedback; it is greatly appreciated.

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Review from B P (Son of Resident) published on 6 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother joined Springfield House approx 23rd December 2016. As with most people, the reason for the home; she was not capable to look after herself due to various reasons (health). The way she was treated was excellent all the way through the years she was there and was with the carers and management
to the end. The staff in the home were brilliant with their care of the people in their care and were supported by the home managers to make sure all was well and looked after. My wife and I could not find fault with all at Springfield House care home.
Reply from Melanie Auckland, Chief Executive Officer at Springfield House

Thank you for your positive review and kind words; we will ensure your review is shared with the team

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Review from Z W (Niece of Resident) published on 31 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff at Springfield House enough for their outstanding care, commitment and kindness towards my aunt. Whilst we have been unable to see her as regularly due to Covid, she has been superbly looked after with a wide variety of activities arranged to stimulate her and the other residents.
She is always well presented and clean, and her room is always spotless as are the lounges we use when we visit her. I would not hesitate to recommend this home to others - it is so caring and friendly.
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Review from Alan G (Son of Resident) published on 27 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nothing but positive things to say about this home, from the home manager to the carers to the lovely cleaners. Activities girls are brilliant and ensure my dad has fantastic days, every day. Home has been great, even during lockdown made it possible for us to connect with dad. Great place for anyone
looking for a care home.
Reply from Ryan Wall, Home Manager at Springfield House

Thank you for your amazing comments about the home. I shall ensure that we pass these on and share them with the wider team.

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Review from Maxine F (Daughter of Resident) published on 23 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom initially came to Springfield House for respite after a lengthy stint in Hospital. Mom came back to Springfield House for a second time a few months later, again for respite. She asked to come back to Springfield House herself as she was very happy there and had a great rapport with the staff.
Everyone from the management downwards was so kind in every way to mom and me. My mom subsequently passed away at Springfield House, and they dealt with everything with dignity. And for that, I cannot thank them enough. My Uncle is now a resident at Springfield House on my recommendation and has settled very well. So my link to Springfield House continues.
Reply from Ramla Abdullahi, Regional Operations Manager at Springfield House

Thank you for your recommendation and lovely comments about Springfield house. I will make sure to pass your comments to the staff team.

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Review from Sandra B (Sister of Resident) published on 23 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been at Springfield now for over a year, set in beautiful gardens.
We can't thank the staff and events team enough for all they do from flower arranging and crafts to singers and alpacas visiting. Throughout lockdown, we have been updated with photos and phone calls, and she seems to
be very happy with where she is.
Our family would like to say a big thank you to everyone who works there and for keeping all the residents safe.
Reply from Ramla Abdullahi, Regional Operations Manager at Springfield House

Thank you for your lovely comments about Springfield house. It's great to hear that your sister and the family are happy with the home and the excellent care/support provided. I will make sure to pass your comments to the staff team.

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Review from Lauren H (Granddaughter of Resident) published on 22 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Springfield House Care Home have been amazing with my nan. The activities she does daily are above and beyond and the care towards my nan is 100%. I feel at ease that she is being cared for and dressed and washed daily and always smells clean.
Reply from Ramla Abdullahi, Regional Operations Manager at Springfield House

Thank you for your lovely comment about Springfield House Care Home. it's great to hear that the care and support your nan receives is excellent.

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Review from Carolynn D (Sister of Resident) published on 22 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I can’t speak highly enough of this wonderful care home. My brother has been a resident for almost two years and he loves living here, he wouldn’t want to be anywhere else.
It is his birthday today and the whole team made such a fuss of him, despite being in lockdown, activities for the day were all
planned around his love for Wolves football club - he was full of smiles and happiness. The manager and activities coordinator couldn’t be more helpful and they ensure the residents have many wonderful activities planned for them. All of the staff are friendly and caring, I know my brother is in safe hands.
Reply from Ramla Abdullahi, Regional Operations Manager at Springfield House

Thank you for your amazing comment about Springfield House care home. It's great to hear that the staff are friendly and caring and have made his birthday special.

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Review from John D (Brother of Resident) published on 10 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Brother has been living at Springfield for the past two years now. I cannot compliment this home enough, everything they’ve done for my brother is beyond what me and my family could have imagined when looking for a Care Home. My brother is in an environment where he is well cared for night and day.
The activities team are incredible and do so much on a daily basis, even though the Home has been in lockdown; I’ve never felt closer to my brother. We’ve been taking part in virtual quizzes monthly through the home's Facebook page which has kept all the family having fun. Finally a massive thank you to all the carers and nurses who have kept my brother safe through the pandemic. Would recommend to all.
Reply from Melanie Auckland, Director of Operations and Compliance at Springfield House

Thank you so much for your very positive review; we will ensure your comments and kind words are shared with the team.

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Review from H L (Daughter of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
On 23rd March 2020, I had to leave mum at the door of Springfield House due to her health deteriorating. I was unable to go in with her due to COVID 19 restrictions, which I was so glad to hear were already in place. Mum was reluctant to be left but was greeted by a young lady who had the biggest welcoming
smile I have ever seen and said she had been waiting for mum to arrive. Mum was soon out of the car and happy to leave me. I cannot thank the staff enough for the exceptional care and attention given to mum. Her health has improved so much thanks to the devotion of the staff. The staff are never too busy to give me an update over the phone to reassure my concerns, not that I need to be worried. Mum has told me how lovely the staff are and that the food is really good. She feels as if she is being spoilt every day and taking life there as a lovely holiday.
Everyone, here really deserves a huge thank you and I would not hesitate for a moment to highly recommend Springfield House.
Reply from Melanie Auckland, Director of Operations and Compliance at Springfield House

Thank you for your very kind words, we will ensure they are shared with the Care team. I am delighted that your Mum has settled into Springfield and that she is enjoying the food, the care and very importantly the attention.

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Review from V C (Friend of Resident) published on 6 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been a very sad time. I visited regularly with friends son to enable him to get there more often. The staff were very caring and respectful. We were kept informed of all aspects of her care/condition. As a retired nurse, I have experience of such situations and can honestly say the standards
of care and liaison with family was excellent. End of life care was 100%.
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Current Review Score: 9.8 (9.774)

Overview of Review Score

The Review Score of 9.8 (9.774) out of 10 for Springfield House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.788 for Springfield House is calculated as follows: ( (135 Excellents x 5) + (26 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 165 Ratings = 4.788
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.986 Points relating to the number of positive Reviews for Springfield House is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2. 14 Positive Reviews ÷ 14.2 = 0.986
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (11)

Jayne

Jayne Lilley

Job Title: Registered Manager Joined: 2019

Hi, I am Jayne, the Home Manager at Springfield House, covering both the Nursing and Residential environments.


I have been a registered Nurse for over 40 years, specialising in care of the elderly and particularly end of life care.


I have 4 Grandchildren ranking from 9 – 20 years of age.
I am a football Fanatic and follow my local team and also enjoy international football.

Marie

Marie Lake

Job Title: Deputy Manager Joined: 2025

Hi, my name is Marie . I am the Deputy Manager at Springfield House.
I have been a Registered Adult Nurse for 12 years and a Registered Midwife for 9 years.


I have 5 grown up children and 1 grandson who is 4.
I enjoy creative things and do balloon decorations, listen to various music and doing activities as a family unit.
In my spare time I act as a roadie for my husband with outdoor events and his entertainment services.

Francesca

Francesca Jones

Job Title: Administrator Joined: 2022

Hi, my name is Francesca Jones,
I have been at Springfield House since Aug 2022 as an Administrator.


I am married with a 9 year old daughter.
In my spare time I like to go out for meals with friends & family, and going to the gym.

Nigel

Nigel .

Job Title: Activities Co-ordinator Joined: 2017

Hello, my name is Nigel.
I have been at Springfield House for 8 years. In the role of Activities Coordinator since 2020.


I am married with two grown up Daughters.
In my spare time, my hobbies are the theatre, researching my family tree and cross stitching!

Louise

Louise Page

Job Title: Activities Co-ordinator Joined: 2018

Hi, my Name is Louise. I have been at Springfield House for 7 Years as an Activities Co-ordinator.


In my spare time, I have my grandchildren on weekends, love doing county walks, walking the dogs, cooking, and going on abroad holidays.

Susan

Susan Williams

Job Title: Care Home Assistant Practitioner - CHAP Joined: 2018

Hi, I'm Suzy. I am one of the CHAP's on the Nursing environment of Springfield House.
I have been a Health Care Assistant at Springfield for almost 6 years and a CHAP for just over a year.


In my spare time I Crochet, regularly making items for our Homes Christmas/Easter fayres etc. I also go to college where I am learning sign language, and love to practice by signing songs!

Ian

Ian Corbett

Job Title: Maintenance Officer Joined: 2020

Hi, I’m Ian, Maintenance Officer at Springfield House. I have work for Roseberry Care for 5 years.
I’m qualified in mechanical engineering, which has been useful for my role.


I have two children and four grandchildren. In my spare time I enjoy the outdoors life walking and hiking and a keen sports fan.

Wendy

Wendy Martin

Job Title: Head Housekeeper Joined: 2018

Hi, my name is Wendy. I have been at Springfield House for nearly 5 Years as a carer but I’m now I’m Head of Housekeeping.


I have got grown up children & 6 grandchildren.
In my spare time I like to go out for meals with friends & Family.
I also like going on holiday down in the caravan with the grandchildren.

Baljinder

Baljinder Dheensa

Job Title: Hostess Joined: 2012

Hi, my name is Baljinder.
I Have been at Springfield care for nearly 13 years, as a Hostess.


I have 3 children. In my spare time I like cooking and baking cakes, and like to go visit the Sikh temple.

Manjit

Manjit Kaur

Job Title: Cook Joined: 2012

Hi, m Name is Manjit. I have been working at Springfield House for nearly 13 years. I started as a carer, and have been a cook for 6 years.


I have 2 children, and in my spare time I like to read, I like cooking, and going to the Sikh Temple.

Adam

Adam Carter

Job Title: Cook Joined: 2013

Hi, I'm Adam, the second cook at Springfield House. I've been in catering for over 12 years and am passionate about all things food.


My other hobbies include reading, walking and visiting places of historical interest.

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