Springfield House

Nothing but positive things to say about this home, from the home manager to the carers to the lovely cleaners. Activities girls are brilliant and ensure my dad has fantastic days, every day. Home has been great, even during lockdown made it possible for us to connect with dad. Great place for anyone looking for a care home.

My mom initially came to Springfield House for respite after a lengthy stint in Hospital. Mom came back to Springfield House for a second time a few months later, again for respite. She asked to come back to Springfield House herself as she was very happy there and had a great rapport with the staff. Everyone from the management downwards was so kind in every way to mom and me. My mom subsequently passed away at Springfield House, and they dealt with everything with dignity. And for that, I cannot thank them enough. My Uncle is now a resident at Springfield House on my recommendation and has settled very well. So my link to Springfield House continues.

Our family would like to say a big thank you to everyone who works there and for keeping all the residents safe.

Springfield House Care Home have been amazing with my nan. The activities she does daily are above and beyond and the care towards my nan is 100%. I feel at ease that she is being cared for and dressed and washed daily and always smells clean.

It is his birthday today and the whole team made such a fuss of him, despite being in lockdown, activities for the day were all planned around his love for Wolves football club - he was full of smiles and happiness. The manager and activities coordinator couldn’t be more helpful and they ensure the residents have many wonderful activities planned for them. All of the staff are friendly and caring, I know my brother is in safe hands.

My Brother has been living at Springfield for the past two years now. I cannot compliment this home enough, everything they’ve done for my brother is beyond what me and my family could have imagined when looking for a Care Home. My brother is in an environment where he is well cared for night and day. The activities team are incredible and do so much on a daily basis, even though the Home has been in lockdown; I’ve never felt closer to my brother. We’ve been taking part in virtual quizzes monthly through the home's Facebook page which has kept all the family having fun. Finally a massive thank you to all the carers and nurses who have kept my brother safe through the pandemic. Would recommend to all.

Everyone, here really deserves a huge thank you and I would not hesitate for a moment to highly recommend Springfield House.

It has been a very sad time. I visited regularly with friends son to enable him to get there more often. The staff were very caring and respectful. We were kept informed of all aspects of her care/condition. As a retired nurse, I have experience of such situations and can honestly say the standards of care and liaison with family was excellent. End of life care was 100%.

The care my husband received was outstanding this the second time we have used this care home for respite and will certainly be using it again. The staff are very friendly and caring.

My aunt was apprehensive in coming to the home for respite but when I came to pick her up, she didn't want to leave. She enjoyed her stay so much that she wants to come back for a stay at Christmas.

My mother says she was welcomed into the home by the staff and residents. She was treated very well by all the staff. My brother and I were always well looked after, even when visiting after 9pm.

We were both quite low when we came into Springfield House but the staff were so kind and friendly - nothing was too much trouble. We quickly made friends with all the excellent, caring staff. The rooms are well equipped and the situation of the home amongst the beautiful grounds is a tonic in itself.

Thanks to all for looking after him so well.

My husband was very well looked after. He absolutely loves it in Springfield House he doesn't want to come home. The staff are very kind and attentive and do everything to make him comfortable.

I was extremely disappointed with the standard of care I received during my stay. I feel very let down as when I initially visited this home I was assured that all my medical and care needs could be met i.e. help with injections as I am a diabetic, washing and dressing. I required this help whilst I recovered from an operation on my right hand. The whole experience turned out to be a shambles and not one I would wish to repeat.

This home is sensational. Didn’t know what to expect when my brother and I put Mum into care. Springfield House went above and beyond in every single area. Visiting every day, the staff become like a family to me and Mum. Everything is just so quiet and peaceful unlike some places I’ve heard of. The staff are all very friendly and you can tell they all enjoy working there. Mum has been very well looked after.

The staff are very helpful. Home is very clean and tidy. Meals are scrumptious very nice.

My father stayed at Springfield House Care Home on respite care for two weeks in October. I must say the home and the staff that work there are fantastic! We've tried respite care in a number of other homes around and Springfield is by far the best. Friendly staff members that really give great customer service. I had great peace of mind that my father was being looked after whilst me and my family were away.

Dad is unable to talk but can indicate yes/no and unable to move except for his left arm. Care was excellent, management and staff very efficient, helpful and friendly. Dad is unable to participate in most activities so this did not apply much to him. The food was good somedays but very basic others - but staff did ask residents if they would like something else cooked. The home did not have that 'old people' smell and the residents always looked clean and well turned out. A couple of criticisms are the music in the dining room could be more age related - such as Glenn Miller, Tony Bennett etc and the television in one room has a black stripe in the centre which makes it difficult to watch, particularly football.

Mother had 3 weeks respite care - absolutely superb.

I would recommend without hesitation.

Everyone was very welcoming.