The service describes its aim as providing a 'home-from-home' environment that promotes independence, dignity, and individuality. Care planning is person-centred, with regular reviews involving residents and families.
Key features of the approach include:
- Individualised care and therapeutic support.
- Encouragement of choice and autonomy.
- Family involvement in care decisions.
- Structured activities to maintain cognitive and emotional wellbeing.
- Open visiting arrangements to support relationships.
- Activities may include social events, outings, games, crafts, music sessions, and community engagement opportunities.
Care Provided by Woodford House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Woodford House Nursing Home for full pricing details and T&Cs.
Contact Woodford House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Capulet Care
- Private Owned
Person in charge
- Juliet Briggs(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (1)
Woodford House Nursing Home Reviews (26)
Woodford House Nursing Home has a Review Score of 9.7 (9.677) out of 10, based on 24 reviews in the last 2 years.
Over all time Woodford House Nursing Home has 26 reviews.
Woodford House have helped us as a family to deal with the horrible Alzheimer's disease which our Father is living with in Woodford house.
There care is second to none they are all fantastic with our Dad and us, they simply cannot do enough for you as a family
Thank you so much for your kind and thoughtful review. Supporting residents living with Alzheimer's - and their families is something we take very seriously, and it truly means a lot to know that you felt supported. Our team is dedicated to providing person centred care. I will be sure to share your words with the team. Thank you for placing your trust in us.
Best Wishes, Tina, and the team
My father has been a resident for several months and I find Woodford House a loving and caring place for my father who has been known to be very unpredictable but has now settled down very well due to the whole staff who treat him as one of their own and as a result you cannot find any fault of any significance and me and my family can only praise and them all for their help and consideration to my father and to us as a family. The only inconvenience is that there is no public transport. Apart from that its well done Woodford House.
Thank you for taking the time to share your kind feedback. We are truly grateful for your lovely comments about the care provided to your dad. Your kind words will be shared with our staff, who work incredibly hard to support residents and their Families. We do understand and acknowledge your...
The Christmas party at the care home was truly heart-warming and thoughtfully arranged. It was clear how much care and effort the staff put into making the day special for the residents, particularly those living with dementia. The decorations created a festive yet calm atmosphere, and the music was familiar and comforting, which really helped engage the residents. Our mom seemed relaxed and happy, and it was lovely to see her smiling and responding to the songs and activities. The staff were attentive, patient, and genuinely kind, taking time to include everyone at their own pace and ensuring no one felt overwhelmed. As a family, it meant a great deal to see our mom enjoying the occasion and to feel confident she is in such caring hands. We are very grateful to the whole team for creating such a meaningful Christmas celebration and for the ongoing dedication they show every day.
Thank you from the bottom of our hearts for your kind words. It truly means so much to hear that you and your family enjoyed the Christmas party, and we are especially grateful to you both for giving your time to be Mr Claus and Mrs Claus. Seeing our residents happy and surrounded by loved ones is...
Woodford house has been home for my dad for three years and words cannot describe what a wonderful place it is, to show how happy we are with the care it became my uncle's home eighteen months later and he remained there until his death. The care they show not only to the residents but to us as family is amazing. They threw a little party for my mums birthday earlier in the year and for my recent birthday they sent me a card from my dad complete with his fingerprints. Putting a loved one in a care home is one of the most difficult decisions to make but the peace of mind that comes when you know they are so well cared for is unparalleled. The staff are truly amazing and we couldn't be more grateful for the care they give.
Thank you so much for your lovely feedback and kind words. We are truly delighted to hear that you are pleased with the care and support provided. Our team works hard to ensure everyone feels safe, respected, and cared for, and it means a great deal to them to know their efforts are appreciated. I will be sure to share your feedback with the whole team. Warm RegardsTina and the team
I find Woodford House Nursing Home meets current government legislation and guidelines for the care of the residents in their care. However, I find a major problem with communication between some management and staff. Also following up and providing feedback on complaints is very ad-hoc I find there is confusion when booking appointments for visitors or hospital consultations and errors regarding paperwork. When I have complained formally regarding this I received a corporate verbal apology not written and an assurance this will not happen again. It does happen again and yet another apology. I have concerns regarding health and safety in certain areas and have addressed these concerns with the manager. I feel the building and security is reminiscent of a 1980s institutional centre and has not really come onto the 21st century regarding vision, scope and development for the future needs of the residents and client needs.
All the staff, nurses, carers, reception, catering staff, cleaners, laundry staff and handyman all work hard to make Woodford a happy, caring environment for our loved ones to live in, under very difficult circumstances at times.
The home manager and staff member who deals with the dementia pathways, who works between another home in the group and Woodford do an excellent job in explaining and sorting out any problems that arise. Calls are made to me to inform me of any problems or issues that arise with my husband, which I find very reassuring.
The well-being team work well with the residents with music, walks and various activity programs.
No home is perfect but everyone at Woodford tries their best to make this a happy loving home for our loved ones. I have to admit for myself an open and honest relationship with the management team is a bonus.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 November 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Woodford House Nursing Home.
There are no upcoming events for Woodford House Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Woodford House Nursing Home.
Accreditations
There are no accreditations posted yet for Woodford House Nursing Home.
Meet the Team (3)

Tina became Home Manager at Woodford House in December 2021.
Previously working as a Care Manager from 2018, Tina had excelled in her role and felt she was ready for the next step in her career, supported by the organisation’s Senior Management Team.
Tina has an excellent understanding of the demands and expectations required within the role, regularly going above and beyond to ensure the home is managed efficiently, whilst remaining approachable and personable.
Liaising with external organisations and relatives on a daily basis, Tina also manages the day-to-day functioning of the home, ensuring she has an active presence in and around the home.
She recently completed a Level 4 Diploma in Health and Social Care, and looks forward to the possibility of commencing Level 5 Leadership & Management training.
“ I will always be grateful for the support and guidance I have received and continue to receive from the team. I’m looking forward to bringing new ideas to the table, working alongside the fantastic team at Woodford House.”

Lisa was officially appointed as Care Manager in June 2024, following her thriving performance in the Acting Care Manager role since 2022, whilst the current Manager was taking an extended period of Maternity Leave.
Following her previous promotion into the role of Assistant Care Manager in 2021, Lisa quickly became a valued member of the Management team at our sister home, Perton Manor, swiftly integrating herself into a busy and demanding role.
Assisting the Care Manager with the day-to-day management of the Care Team, Lisa also worked closely alongside care staff, supporting the highest standards of care delivery, leading by example. When the opportunity arose for Lisa to take on the role of Acting Care Manager at Woodford House, she felt ready and wholeheartedly embraced the challenge.
She currently holds a Level 3 Diploma in Health & Social Care and is studying to attain a Level 4 Diploma.
Lisa has always expressed her passion for person-centred care and strives to ensure each and every client continues to receive dignified care with an individualised approach.
She continues to develop with drive and determination to succeed, supporting others to do the same.
“I was delighted to accept when offered the permanent position as Care Manager. I’m looking forward to what the future holds within my new role and beyond, contributing to an excellent care delivery service for all of our wonderful clients”

Charlotte was promoted to Senior Nurse in June 2023, whilst still working at sister home Perton Manor. She was the first Nurse to be appointed to the newly implemented role, bridging the gap between Nurses and the Clinical Nurse Manager.
In January 2024, the opportunity arose for Charlotte to transfer to Woodford House, supporting the Nursing team in a senior capacity. Her day-to-day duties include supervision, guidance and mentoring of the Nursing team, liaising with external professionals to complete client assessments and reviews, medication management, rota management, auditing and tending to the well-being and clinical needs of all clients within the home.
Charlotte’s career began as a Nursery Nurse for children with Special Educational Needs (SEN). She soon developed a desire for higher education, and in 2006, qualified as a Registered Learning Disability Nurse (RNLD). Working as a Registered Nurse for just over a decade, Charlotte discovered her passion for further developing her skills by exploring other fields of Nursing. In December 2017, she approached Capulet Care and was successfully appointed as a Registered Nurse with the company.
Expanding on her knowledge and skills, Charlotte has since completed a Practice Assessor & Practice Supervisor course via Wolverhampton University. This enables her to mentor, assess and sign off competencies for new Nurses, or Student Nurses who are working at Woodford House on placements.
Charlotte continues to build on her skill set, growing with the role and looking forward to what the future holds.
“Since joining the organisation, I have had the pleasure of developing my skills across 2 of Capulet Care’s homes, working with a varied client group living with a multitude of different mental health and complex care needs. I continue to enjoy further personal and professional development with the company and within my role as Senior Nurse.”
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