The service describes its aim as providing a 'home-from-home' environment that promotes independence, dignity, and individuality. Care planning is person-centred, with regular reviews involving residents and families.
Key features of the approach include:
- Individualised care and therapeutic support.
- Encouragement of choice and autonomy.
- Family involvement in care decisions.
- Structured activities to maintain cognitive and emotional wellbeing.
- Open visiting arrangements to support relationships.
- Activities may include social events, outings, games, crafts, music sessions, and community engagement opportunities.
Contact Woodford House Nursing Home to confirm what's included and get a personalised quote:
Woodford House Nursing Home has a Review Score of 9.8 (9.761) out of 10, based on 40 reviews in the last 2 years.
Over all time Woodford House Nursing Home has 42 reviews.
I find Woodford House Nursing Home meets current government legislation and guidelines for the care of the residents in their care. However, I find a major problem with communication between some management and staff. Also following up and providing feedback on complaints is very ad-hoc I find...
I find Woodford House Nursing Home meets current government legislation and guidelines for the care of the residents in their care. However, I find a major problem with communication between some management and staff. Also following up and providing feedback on complaints is very ad-hoc I find there is confusion when booking appointments for visitors or hospital consultations and errors regarding paperwork. When I have complained formally regarding this I received a corporate verbal apology not written and an assurance this will not happen again. It does happen again and yet another apology. I have concerns regarding health and safety in certain areas and have addressed these concerns with the manager. I feel the building and security is reminiscent of a 1980s institutional centre and has not really come onto the 21st century regarding vision, scope and development for the future needs of the residents and client needs.
All the staff, nurses, carers, reception, catering staff, cleaners, laundry staff and handyman all work hard to make Woodford a happy, caring environment for our loved ones to live in, under very difficult...
No home is perfect but everyone at Woodford tries their best to make this a happy loving home for our loved ones. I have to admit for myself an open and honest relationship with the management team is a bonus.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Charlotte joined Capulet Care in December 2017 as a Registered Nurse, bringing valuable experience and a passion for supporting individuals with...
Charlotte joined Capulet Care in December 2017 as a Registered Nurse, bringing valuable experience and a passion for supporting individuals with complex care needs.
In June 2023, Charlotte became the first nurse to be promoted to the newly introduced Senior Nurse role at Perton Manor, before transferring to Woodford House in January 2024, where she continued to support and mentor the nursing team.
In October 2026, Charlotte was promoted to Home Manager at Woodford House, recognising her dedication, experience and commitment to delivering high-quality, person-centred care.
Having built strong relationships with residents, families and colleagues, Charlotte is looking forward to working closely with the team, supporting their development and building on the high standards of care already in place. She is passionate about creating a positive environment where both residents and staff feel valued and supported.
“I am delighted to have been appointed as Home Manager at Woodford House. Having developed my career across two Capulet Care homes, I am looking forward to working alongside the team, building on our achievements and continuing to make a positive difference to the lives of our residents.”
Lisa was officially appointed as Care Manager in June 2024, following her thriving performance in the Acting Care Manager role since 2022, whilst the...
Lisa was officially appointed as Care Manager in June 2024, following her thriving performance in the Acting Care Manager role since 2022, whilst the current Manager was taking an extended period of Maternity Leave.
Following her previous promotion into the role of Assistant Care Manager in 2021, Lisa quickly became a valued member of the Management team at our sister home, Perton Manor, swiftly integrating herself into a busy and demanding role.
Assisting the Care Manager with the day-to-day management of the Care Team, Lisa also worked closely alongside care staff, supporting the highest standards of care delivery and leading by example. When the opportunity arose for Lisa to take on the role of Acting Care Manager at Woodford House, she felt ready and wholeheartedly embraced the challenge.
She currently holds a Level 3 Diploma in Health & Social Care and is studying to attain a Level 4 Diploma.
Lisa has always expressed her passion for person-centred care and strives to ensure each and every client continues to receive dignified care with an individualised approach.
She continues to develop with drive and determination to succeed, supporting others to do the same.
“I was delighted to accept when offered the permanent position as Care Manager. I’m looking forward to what the future holds within my new role and beyond, contributing to an excellent care delivery service for all of our wonderful clients”
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodford House Nursing Home to verify any information. View our terms and conditions. Woodford House Nursing Home has an Enhanced Service -what an Enhanced Service includes.