Care Provided by Newford Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Newford Nursing Home for full pricing details and T&Cs.
Contact Newford Nursing Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Newford Ltd
- Private Owned
Person in charge
- Joanne Webb (Care Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1990
- Last Refurbishment: 2018
- Number of floors: 1
Room Information
- Single Rooms (41)
Visiting
- Open 24/7
Parking
- On site parking available
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Newford Nursing Home Reviews (18)
9.2
Newford Nursing Home has a Review Score of 9.2 (9.171) out of 10, based on 6 reviews in the last 2 years.
Over all time Newford Nursing Home has 18 reviews.
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Review from Ian H (Son of Resident) published on 29 July 2026 Submitted via Website•
Overall Experience
I want to thank everyone at Newford Nursing Home for the incredible care given to my dad, Frank, during the last 21 months of his life.
The standard of care was outstanding. The staff showed Frank and our family so much empathy, compassion, and love. Frank was very happy living at Newford and was always treated with dignity and respect.
Nothing was ever too much trouble. The team went above and beyond to keep him comfortable, safe, and to bring him moments of happiness.
We will be forever grateful for the support and kindness shown to both Frank and our family. Knowing he was in such caring hands gave us such peace of mind.
The standard of care was outstanding. The staff showed Frank and our family so much empathy, compassion, and love. Frank was very happy living at Newford and was always treated with dignity and respect.
Nothing was ever too much trouble. The team went above and beyond to keep him comfortable, safe, and to bring him moments of happiness.
We will be forever grateful for the support and kindness shown to both Frank and our family. Knowing he was in such caring hands gave us such peace of mind.
Thank you to the whole team at Newford Nursing Home.
↩Reply from Amelia Clarke, Business Mnager at Newford Nursing Home
Hi Ian, Thank you for choosing Newford Nursing Home.
It has been an absolute pleasure to look after your dad and to know yourself and family. Your dad was an absolute credit to Newford Nursing home and will be deeply missed by all!
Best wishes,Newford Nursing Home
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Review from Raymond H (Husband of Resident) published on 27 December 2024 Submitted via Website•
Overall Experience
My wife has resided in Newford Nursing Home for two years having previously resided in two other care homes, Newford has been far superior! From my observation, service users are treated independently, according to their needs, with kindness and respect. I visit my wife in the home five times a week, during meal times and activities. The atmosphere in the home is happy and upbeat and there is an ongoing programme of activities/entertainments! Enquiries are dealt with promptly by staff. There are meetings available for relatives where they are able to put forward opinions/suggestions or discuss potential items of concern. An opportunity is never missed for a celebration, be it Christmas, Easter, Halloween, pancake day etc. and especially, each service users birthday! There is always a birthday cake provided and a special fuss is made of the birthday girl/boy.
In summary, I am very happy with the care and attention received by my wife.
↩Reply from Hollie Webb, Business Manager at Newford Nursing Home
Thank you for your kind words and your views on how we cater to the individual needs of our service users. We are pleased to see that the efforts of our staff have not gone unnoticed and that the celebrations that we have are enjoyed by everybody else as much as they are by us!
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Review from Christopher J (Son of Resident) published on 23 December 2024 Submitted via Website•
Overall Experience
My mother has been a resident at Newford for over four years during which time she has prospered and benefited from the care she has received. The home itself has recently undergone many cosmetic improvements which make it pleasant for the residents and their visitors, it is always clean with no bad odours, the staff are hard-working and pleasant. The food is high quality and suited to the elderly. There is a monthly programme of events with occasional entertainment.
I can recommend Newford without hesitation.
↩Reply from Hollie Webb, Business Manager at Newford Nursing Home
Thank you for your kind words. We have been putting a lot of effort into our maintenance programme over the past two years so we are pleased to see that this has not gone unnoticed. Our activities staff are also working hard to accommodate the mixed hobbies of all of our service users and we are...
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Review from C C (Daughter-in-law of Resident) published on 23 December 2024 Submitted via Website•
Overall Experience
My relative had to change from a residential care home to a nursing home a few months ago following a fall, and after looking and visiting a few nursing homes we made the decision on Newford as we felt due to its size and homely feel that it would suit her needs. It has not failed in our expectations. My relative settled in well and always looks well cared for. She enjoys taking part in daily different activities, enjoys her weekly session with the home's hairdresser and has even taken up knitting again for the first time in over 20 years! I am happy to recommend this home.
↩Reply from Hollie Webb, Business Manager at Newford Nursing Home
Thank you for your kind words. We are proud of our knitting circle, although sometimes we do feel that more chatting and tea drinking gets done than knitting! We are happy to encourage the hobbies of our service users, whether these be old hobbies that they are trying once more or completely new hobbies that they are trying for the first time.
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Review from Jo B (Daughter of Resident) published on 11 December 2024 Submitted via Website•
Overall Experience
We were surprised that Newford Nursing Home has only got a review of 8.00, Our mum has been resident there for a year and her care has been outstanding. We visit at all different times and know many of the staff some who have worked there for many years. Residents are not all kept in one room but are allowed to walk freely about, our mum was a very independent person and being able to come and go within the home was important to us and her.
In the summer we joined an organised outing. We had some problems but the carer and her team were on hand and professionally took over sorting the situation quickly, we were relieved and very impressed. Regularly we have timetables of activities arranged for the residents. Originally viewing the home our 'gut instinct was good, it was heart-wrenching to do but knew it was the right and only decision. We know Mum is in a safe and caring environment giving us peace of mind. We have no hesitation in recommending this home.
↩Reply from Hollie Webb, Business Manager at Newford Nursing Home
Thank you for your kind words - we do our best to promote independence and provide care that is person-centred. The activities team have been with us for many years and always have an array of activities planned for the entire year, where they tend to theme activities around days of interest. We...
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Review from Revd. Carrie S (Daughter of Resident) published on 6 December 2024 Submitted via Website•
Overall Experience
My mother has been residing at Newford for almost 2 years since being unable to care for herself in her own home, she has Alzheimer's and was having increased episodes of confusion and falls whilst at home. I chose this nursing home because I've known several church members who have been residents in the past and my partner's father resided here nearing the end of his life, receiving palliative care.
I have nothing but praise for the home, they care for the residents as if they were family, and that is how it feels when you walk in, everyone is friendly, you feel welcomed and listened to. Mum's care has been impeccable, she is so happy and comfortable, she has made friends, loves the staff and never complains about anything.
I have nothing but praise for the home, they care for the residents as if they were family, and that is how it feels when you walk in, everyone is friendly, you feel welcomed and listened to. Mum's care has been impeccable, she is so happy and comfortable, she has made friends, loves the staff and never complains about anything.
It is really difficult to place a parent/relative in a care home but knowing that mum is happy and safe takes the weight off. The food is tremendous the activities are incredible and I think it should be used as a benchmark for other homes to follow.
↩Reply from Hollie Webb, Business Manager at Newford Nursing Home
Thank you for your kind words of praise. We are happy to hear that you hold us in such high esteem and your compliments will be passed on to all the staff.
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Review from Mark S (Son of Resident) published on 23 March 2023 Submitted via Website•
Overall Experience
It’s ten months since mum had to give up her independent living at home. The quest to find somewhere to match her home comforts along with the nursing care required and other important matters like activities, cleanliness, food quality etc, was a really tough one for me to embark on alone.
After visiting five different settings that were “ok” I walked into Newford and has already been said immediately felt, “ this place is really good”. My instincts didn’t let me down, this place is really good, in fact, it’s excellent in every regard. The team are first class in their attentiveness and the caring, catering, activity and house duty staff follow that example.
After visiting five different settings that were “ok” I walked into Newford and has already been said immediately felt, “ this place is really good”. My instincts didn’t let me down, this place is really good, in fact, it’s excellent in every regard. The team are first class in their attentiveness and the caring, catering, activity and house duty staff follow that example.
Mum has settled really well. That is solely down to Newford nursing home and its staff. Thank you to every one of you there.
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Review from Karen C (Daughter of Resident) published on 17 October 2022 Submitted via Website•
Overall Experience
We got a good feeling about Newford from the very first visit. Within 2 days of Dad moving in, he was like a different person, he's very settled and the staff are extremely patient and very, very caring, it's lovely to see. I live close to the home and pop in on a regular basis and always find a happy atmosphere. The nursing care is excellent, Dad is kept clean and smart and any medical issues are spotted very quickly. Unfortunately, dad can't participate in the many activities available but there is plenty on offer and I love the small, themed lounges and the memorabilia that is displayed throughout. I wouldn't wish that dad was anywhere else!
↩Reply from Joanne Webb, Manager at Newford Nursing Home
Thank you for your extremely kind comments, it is a pleasure to look after your Dad.
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Review from A F (Daughter of Resident) published on 11 August 2022 Submitted via Website•
Overall Experience
As a family we have always found the staff at Newford approachable, helpful, ready to listen, caring, compassionate and willing to go that extra mile. We had viewed other nursing homes, with dismay. As soon as we walked into Newford we knew it was the one. It was clean and fresh, with a great atmosphere. I would not hesitate to recommend Newford.
↩Reply from Joanne Webb, Manager at Newford Nursing Home
This is a lovely, glowing review. Thank you for your kind words.
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Review from Kath R (Niece of Resident) published on 6 August 2022 Submitted via Website•
Overall Experience
My auntie has been a resident of Newford Nursing Home for some time. She is very happy and feels safe that she has 24-hour care. Over these last few months and particularly during Covid the home has had the residents at the forefront of care!
When we enter the home we are welcomed and immediately feel like part of the bigger family! We have such a lovely time with her when we visit her which we all enjoy and come away feeling happy and knowing she is in the best place for her! Peace of mind!
The home is very clean and tidy.
The staff are always happy and friendly and make us welcome.
The Home Manager obviously has the residents' and staff interests paramount in the home.
My auntie looks forward to spending time with her friends and joining in all the activities. She loves having her hair done every week as she did before she came into the home.
When we enter the home we are welcomed and immediately feel like part of the bigger family! We have such a lovely time with her when we visit her which we all enjoy and come away feeling happy and knowing she is in the best place for her! Peace of mind!
The home is very clean and tidy.
The staff are always happy and friendly and make us welcome.
The Home Manager obviously has the residents' and staff interests paramount in the home.
My auntie looks forward to spending time with her friends and joining in all the activities. She loves having her hair done every week as she did before she came into the home.
Thank you to all the staff for your hard work and what you do for my auntie.
↩Reply from Joanne Webb, Manager at Newford Nursing Home
Your auntie has well and truly fit in here as part of the family and part of the furniture! Thank you for your kind comments.
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Review from Claire G (Granddaughter of Resident) published on 28 July 2022 Submitted via Website•
Overall Experience
My nan is well looked after, she always looks clean and tidy, her room is always clean and tidy, and the home itself always looks clean and tidy. The meals I've seen are very good homemade and fresh. The staff are fantastic they keep me up to date with regard to my nan. The activities are very good, from bingo to animals coming in and visiting the home.
I can not recommend Newford nursing home enough, fab all round. Thank you.
↩Reply from Joanne Webb, Manager at Newford Nursing Home
Thank you for the review. We hope to keep you updated with our activities as much as we possibly can, and are glad to have good relationships with families such as yourselves.
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Review from J H (Daughter of Resident) published on 28 July 2022 Submitted via Website•
Overall Experience
My mum is so happy at Newford and although it took her a while to integrate, with the help of the staff she seems to be enjoying all the activities (especially I believe balloon tennis! As I can’t visit mum often I am able to call and speak to her and also get an update from the nursing staff which is reassuring. Thank you, everyone.
↩Reply from Joanne Webb, Manager at Newford Nursing Home
Your Mum and all the other service users definitely enjoyed the tennis. Here's to many more! Thank you for the review.
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Review from Alan C (Son of Resident) published on 28 July 2022 Submitted via Website•
Overall Experience
Since my mother came to live in Newford it has given her a new lease of life. She is cared for to a high standard. All her needs are met with friendliness and understanding. I couldn’t wish for a better environment for mum to spend the twilight of her life. Thank you Newford
↩Reply from Joanne Webb, Manager at Newford Nursing Home
It is a pleasure to have your Mum with us in her twilight. Thank you Alan.
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Review from A H (Friend of Resident) published on 5 July 2022 Submitted via Website•
Overall Experience
I used to visit my friend at Newford Nursing Home. I had known her for a few years as I used to go to her house. She never really wanted to go into a home as she was so strong and independent but at the same time didn't want to worry her family by being home alone. She settled in well and always had a good banter with the staff which was amazing. She celebrated her 100th birthday there. I would ask her what her secret to a long and happy life was and she would say laughter and honesty. Staff were always lovely when I visited. I used to tell her if a nursing job came up I'd love to work there! Lovely atmosphere, something going on all of the time with a variety of activities and just a lovely feel about the place. Forever grateful to the staff for making my friend feel so settled.
↩Reply from Joanne Webb, Manager at Newford Nursing Home
Thanks, A H for your kind words. We love to have some banter with service users, as well as a dance when able! And a centenary in our care, what an honour that we only have every so often.
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Review from Maralyn R (Daughter of Resident) published on 5 July 2022 Submitted via Website•
Overall Experience
My mum had the best possible care in Newford Nursing Home. We as a family could not have wished for better care for a loved one. All the staff are wonderful, nothing was too much trouble either in caring for Mum, or keeping the family up to date with my mum's needs. The bedrooms are spotless, never once did we find Mum unwashed or without clean clothes. The food is varied and nutritious, there’s also lots of entertainment to occupy the residents. The staff care, really care. My mum loved her tunes on her radio, the girls would sing along with her, they said she was a joy to care for. Unfortunately, my mum passed away 6 weeks ago, she was 93 and had had a good life, and two of the wonderful staff were with her when she passed. Two lovely young carers also attended her funeral, which goes to show how much they care, and as a family we really appreciated it. We would have no hesitation in recommending Newford Nursing Home for your loved ones.
↩Reply from Joanne Webb, Manager at Newford Nursing Home
Maralyn, thank you so much for your kind words. Your mum was indeed a joy to have in our care, and your recommendation means everything.
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Review from Melissa K (Granddaughter of Resident) published on 24 January 2020 Submitted via Website•
Overall Experience
Both my grandparents are at Newford and I believe they are both cared for and looked after by the lovely staff. They arrange in-house entertainment as well as going out in the community visiting local places. They provide a variety of meals and there is always staff around to help. Thank you for everything you do for my Nana and Grandad please continue with your good work.
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Review from Gemma P (Granddaughter of Resident) published on 23 January 2020 Submitted via Website•
Overall Experience
My grandad has been a resident of this home for over 2 years. The staff are fantastic, they always keep us up to date with any ailments my grandad has. They also have a jam-packed board of activities, which allow everyone to be involved. They have regular performances, internal pub nights, animals visiting, they make things and have church services.
The place is immaculate, they are always cleaning. They have decorated numerous times, always painting, new carpets, they decorate the walls, they have a nursery section, also a vintage corner.
The place is immaculate, they are always cleaning. They have decorated numerous times, always painting, new carpets, they decorate the walls, they have a nursery section, also a vintage corner.
Your relative would be in excellent care in this facility.
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Review from Sue R (Daughter of Resident) published on 18 September 2017 Submitted via Website•
Overall Experience
A warm, friendly and welcoming environment with caring and committed staff who work extremely hard to keep their residents happy, comfortable, stimulated and entertained. The four small, different themed lounges facilitate easier interaction and socialisation for the residents and the recently added vintage themed, tea room, has a lovely ambience and is just perfect for afternoon tea, cake and chat.
The range of activities is impressive, to say the least. The staff are constantly looking at different ways to stimulate their service users with activities including seated exercise classes, gardening, baking, sensory activities, art and crafts and aromatherapy to name but a few. In addition to numerous, planned outings, regular visiting singers, speakers and their own "in house" entertainment, the residents are very well catered for.
The range of activities is impressive, to say the least. The staff are constantly looking at different ways to stimulate their service users with activities including seated exercise classes, gardening, baking, sensory activities, art and crafts and aromatherapy to name but a few. In addition to numerous, planned outings, regular visiting singers, speakers and their own "in house" entertainment, the residents are very well catered for.
The building has a very simple layout, with light, wide passage ways and with all facilities on one level, enabling easy access to the outside garden and seating areas.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 November 2017Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Newford Nursing Home.
Upcoming Events
There are no upcoming events for Newford Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Newford Nursing Home.
Accreditations
There are no accreditations posted yet for Newford Nursing Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Newford Nursing Home
What types of Care is Newford Nursing Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Newford Nursing Home have?
There are 41 Single Rooms.
What are the Facilities & Services at Newford Nursing Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Newford Nursing Home to the centre of Stoke-on-Trent?
2.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newford Nursing Home to verify any information. View our terms and conditions. Newford Nursing Home has a Basic Service -more info.