Newford Crescent, Milton, Stoke-on-Trent ST2 7EQ
Owner: Dr S Sewvyer
Person in charge: Joanne Webb (Matron)
Local Authority / Social Services: Stoke on Trent City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Single Rooms: 40
Rooms with ensuite WC: 40
Weekly Charges Guide: Nursing Care Single £419 – £517 (These prices are only a guideline, please contact Newford Nursing Home to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Newford Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Newford Nursing Home has a Review Score of 7.8 (7.792)
The Review Score of 7.8 (maximum of 10) for Newford Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Newford Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.667 for Newford Nursing Home is calculated as follows: ( (9 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.125 Points relating to the number of positive Reviews for Newford Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8 Target = 0.125
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Sue R (Daughter of Resident) on Saturday 2 September 2017. Relates to September 2017.
A warm, friendly and welcoming environment with caring and committed staff who work extremely hard to keep their residents happy, comfortable, stimulated and entertained. The four small, different themed lounges facilitate easier interaction and socialisation for the residents and the recently added vintage themed, tea room, has a lovely ambience and is just perfect for afternoon tea, cake and chat.
The range of activities is impressive, to say the least. The staff are constantly looking at different ways to stimulate their service users with activities including seated exercise classes, gardening, baking, sensory activities, art and crafts and aromatherapy to name but a few. In addition to numerous, planned outings, regular visiting singers, speakers and their own "in house" entertainment, the residents are very well catered for.
The building has a very simple layout, with light, wide passage ways and with all facilities on one level, enabling easy access to the outside garden and seating areas.
How likely would you be to recommend Newford Nursing Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Good
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Newford Nursing Home