Barchester Cherry Trees Care Home

Stratford Road, Oversley Green, Alcester B49 6LN
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9.5 97 Reviews
  • Barchester Cherry Trees Care Home, Alcester
Cherry Trees Care Home in Alcester offers a warm, supportive environment where every resident is treated as an individual. Located on the peaceful outskirts of Stratford upon Avon, the home provides 24 hour nursing care and specialist dementia support within its dedicated Memory Lane Community.

A highly skilled and attentive team creates tailored care plans that reflect each person’s needs, preferences, and life story. Mealtimes are a highlight, with trained chefs preparing a varied daily menu and adapting dishes to suit personal tastes and dietary requirements. Residents can enjoy meals in the elegant restaurant style dining room or in the comfort of their own rooms.

Cherry Trees is known for its vibrant activity programme, shaped around the interests and abilities of the people who live there. Music therapy plays a central role, and the twice monthly Memory Choir brings joy, connection, and therapeutic benefit to many residents.

Cherry Trees is a place where comfort, dignity, and meaningful engagement come together to create a true sense of home.

Care Provided by Barchester Cherry Trees Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1599

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Cherry Trees Care Home to find out the exact price for your requirements.

Contact Barchester Cherry Trees Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Cherry Trees Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Debbie Osborne (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (81)
  • Single Rooms with Ensuite Wet Room (81)

Barchester Cherry Trees Care Home Reviews (97)

9.5

Barchester Cherry Trees Care Home has a Review Score of 9.5 (9.460) out of 10, based on 13 reviews in the last 2 years.
Over all time Barchester Cherry Trees Care Home has 97 reviews.

Overall Experience
  • 70
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Date Published
  • 97
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Reviewer Connection to Barchester Cherry Trees Care Home
  • 39
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  • 5
  • 2
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Total of 97, showing 81-97
Review from Marguerite W (Wife of Resident) published on 15 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has just finished his stay with Cherry Trees I have not seen him look so happy or well in a very long time, he really enjoyed his stay with Cherry Trees.
He told me how good the food was and more importantly how the staff promoted his independence. He remarked how good the staff were to
him and well they looked after him. He is looking forward to his next stay.
Reply from Louise Martin, General Manager at Barchester Cherry Trees Care HomeThank you Marguerite, lovely comments.
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Review from Christopher H (Son of Resident) published on 19 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff in memory lane at Cherry Trees are amazing. They look after my mum so well and knowing my mum is cared for so well is reassuring.
Reply from Louise Martin, General Manager at Barchester Cherry Trees Care HomeThank you Christopher for your lovely comments.
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Review from Sharon W (Daughter of Resident) published on 14 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are so helpful and kind to my father.
After a recent stay in hospital the staff have cared, nursed, encouraged and helped to get my dad's level of mobility and health back to where it was a couple of months ago.
Many thanks to all.
Reply from Louise Martin, General Manager at Barchester Cherry Trees Care HomeThank you, Sharon, for your lovely comments.
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Review from P A (Wife of Resident) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
New management last year has made a big difference to the overall experience. Staff are very caring and friendly to residents and relatives.
Activities provided are suitably varied.
Staff are helpful, understanding, patient and hard-working.
My relative is very happy there.
Reply from Louise Martin, General Manager at Barchester Cherry Trees Care HomeThank you for your kind words.
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Review from Ann K (Wife of Resident) published on 18 June 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Now under new management and things are a lot better and still improving.
Reply from Louise Martin, General Manager at Barchester Cherry Trees Care HomeThank you Ann for your comments.
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Review from J H (Daughter of Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The overall standard of care is good. However, the one concern I have is the time it takes to answer the call bell, which can take up to 20 minutes at times.
Reply from Louise Martin, General Manager at Barchester Cherry Trees Care HomeThank you for your review, and your feedback. Here at Cherry Trees we are constantly looking to improve our service. On the call bell issue you unfortunately had, we have implemented a new system to ensure that the call bell is answered within 5 minutes. We apologise that this issue has occurred but we thank you for your feedback, and we aim to ensure that this doesn't happen again.
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Review from J S (Wife of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel love to the residents is shown by all levels to residents in their care. All are made to feel as if this is "their home" and relatives are welcome to visit when they wish.
Reply from Louise Martin, General Manager at Barchester Cherry Trees Care HomeThank you Janet for your lovely comments.
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Review from L B (Daughter of Resident) published on 6 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having been at three previous care homes, Cherry Trees is a breath of fresh air - quite literally! The caring attitude of the team, the homely environment, the cleanliness of all rooms and communal areas is not only impressive but is a result of the passion each member of staff puts into their role
of care. My father has not looked so well for at least two years and until he arrived and settled in, his prospects had been dismal. Now he is fed well, has excellent personal care, has built good relationships with staff and is offered fun and stimulating activities. I cannot praise this home enough.
Reply from Louise Martin, General Manager at Barchester Cherry Trees Care HomeThank you, L B, for your wonderful comments. I am so happy to hear how well the team are supporting your loved one.
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Review from A H (Daughter of Resident) published on 22 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nurse in charge came to administer the night time medication for my mum. She has a very warm and gentle personality and reassured mum that she was giving her medication (via a spoon). My mum appeared to want to settle down for the night and the nurse was very patient with a loving and understanding
of mums tiredness, questions and sense of confusion and needing help with pillows etc to get comfortable. Also, the nurse has a good understanding of my own relationship with mum, leaving me to chat and be with her before she slept. I felt a strong sense of comfort, security and confidence, that mum's needs were met in a professional and dignified and respectful way. Thank you to all the staff and manager.
Reply from Louise Martin, General Manager at Barchester Cherry Trees Care HomeThank you for your kind comments.
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Review from Liz K (Daughter of Resident) published on 22 November 2017 Submitted via Website • Report
Overall Experience 2.0 out of 5
My father was there for 5 yrs (app). At the start, the care was very good. As his conditions worsened and the level of permanent staff dropped it became apparent that my father was left for long periods of time unattended and was on a number of occasions found (by family) lying on the floor in a nappy
and a tee-shirt with his bedroom door open for all to see. Despite assurances that things would be improved, the adequate care lapsed pretty quickly. His room smelt strongly of urine and his chairs were stained, his table had dried crusted food on it, his mattress was stained. Photos available. When my father moved in we were encouraged to make his room home from home. Painting and prints we put on his wall went missing when he was moved to a different room.
The care home provider acknowledged in writing that they had indeed lost the items but that it clearly stated in their Ts&Cs that personal belongings were not insured.
My father is now in another care home; the care is second to none.
Reply from Louise Martin, General Manager at Barchester Cherry Trees Care HomeI am the new General Manager of Cherry Trees and was very sad to hear that your experience of the care here was not as you felt it should be. Since I arrived I have sought to ensure that every aspect of the resident experience in my home is the best it can be. Barchester care homes have the best care record in the country and we are doing everything possible to live up to that reputation here. I know you have spoken at length in the past to my directors about your experiences and that your concerns were treated very seriously. I would be very happy to invite you back to Cherry Trees to meet myself and my team and to reassure you on every level and to show you our exciting plans for the future.
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Review from P C (Daughter of Resident) published on 20 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have only been impressed with the care for my father. The cleaners make every effort to keep the home clean. The food is very good quality and looks delicious. The carers are kind and very patient. The nurses are attentive to any medical issues that arrive and the dedicated entertainment staff do
a brilliant job. The home is built around a quadrangle and on the first floor. (Memory Lane, for dementia patients). There are lounges and sitting areas up and down the corridors where residents can go and sit to watch tv or listen to the radio or like my father walk around the corridors which are lined with sofas and chairs. My father spent 18 months there before he died.
The worse things that happen is the loss of clothes and belongings but you have to forgive this as people with dementia have forgotten some boundaries and quite innocently and happily help themselves to things in others rooms. As long as the staff are aware of what has gone missing they will make every effort to find it.
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Review from Debbie G (Granddaughter of Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My grandmother has been a resident for only 8 months but seems to have settled quite well into the home. The staff here all seem very nice but seem to be rushed off their feet all the time. So when my grandmother rings her alarm it can sometimes take an unacceptable length of time for a carer to respond.
She has also seen a lot of changes in staff in the short time she has been a resident. Her room is quite comfortable, food, on the whole appears good and there is a good range of activities available for those who wish to join in.
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Review from Maureen W (Wife of Resident) published on 5 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Cherry Trees Care Home is always welcoming. It has a happy atmosphere and the staff are caring and courteous.
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Review from Graham S (Son of Resident) published on 4 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since Dad arrived at Cherry Trees he has been a lot happier in himself. He has been treated with dignity and care. He has been well looked after. He has had a couple of falls. Very pleased with everyone involved with his care.
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Review from R W (Resident) assisted by family/friend published on 4 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most staff are very caring but at times some aren't treated with dignity.


Only experienced the home for three weeks.

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Review from T R (Daughter of Resident) published on 4 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Cherry Trees has a warm and friendly atmosphere. The best asset is the staff who are very caring and passionate about what they do and the residents they look after. In particular the carers.
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Review from Ann S (Wife of Resident) published on 4 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been a resident for about 15 months. He has been well looked after and seems to be quite happy. The staff are always friendly and helpful.
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Current Review Score: 9.5 (9.460)

Overview of Review Score

The Review Score of 9.5 (9.460) out of 10 for Barchester Cherry Trees Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Barchester Cherry Trees Care Home is calculated as follows: ( (125 Excellents x 5) + (25 Goods x 4) ) ÷ 150 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.627 Points relating to the number of positive Reviews for Barchester Cherry Trees Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2. 13 Positive Reviews ÷ 16.2 = 0.802
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Sep 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

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Meet the Team (9)

Debbie

Debbie Osborne

Job Title: General Manager Joined: 2019

Having initially joined Cherry Trees as the Head of Care. After a career in teaching and caring for children, my promotion to General Manager of Cherry Trees Care Home has enriched my passion for ensuring our resident's specific care and nursing needs are met and are the core of the wonderful work the team does here.


Staff training and development is of the utmost importance to me, as a qualified trainer for Barchester Healthcare, I ensure that our team are up-to-date with the latest research, policies and best practices, so that I can enhance the quality of care delivered throughout the home.


I am committed to the delivery of person-centred care and focus on what residents can do, not what they can't. I promote independence and well-being and consider working in this sector to be a privilege, not a job.


I am dedicated to ensuring the delivery of high-quality care by my team and endeavour to create happiness amongst residents at Cherry Trees.


My door is always open if you wish to discuss your care or that of a loved one and I look forward to meeting you soon.

Caleb

Caleb Stanger

Job Title: Deputy Manager Joined: 2024

Hi, my Name is Caleb. In June 2024, I joined Cherry Trees as an RGN, and I am proud to have stepped into the role of Deputy Manager. Cherry Trees has quickly become a place that feels like home to me, a community built on trust, respect, and genuine care.


I strive every day to embody Barchester’s values:
Respect, Integrity, Passion, Empowerment, and Responsibility.
These aren’t just words to me; they guide how I work, how I lead, and how I support both residents and colleagues.


My door is always open to staff, residents, and relatives. Whether someone needs advice, reassurance, a listening ear, or simply a chat, I want everyone to feel welcome, valued, and heard. Supporting others is not just part of my job; it’s the reason I chose this path all those years ago.

Donna

Donna Reece

Job Title: Administrator Joined: 2021

I bring over 20 years of administrative experience, including many years supporting a domiciliary care provider, where I developed a strong understanding of the compassion, organisation, and attention to detail that underpin excellent care. I’m dedicated to keeping everything running smoothly behind the scenes so residents, their families, and our staff can focus on what matters most. Whether it’s coordinating information, solving day-to-day challenges, or simply being a steady point of contact, I take pride in creating a calm and reliable foundation for others to thrive. I’m genuinely delighted to be part of the Cherry Trees team and to contribute to the warm, supportive environment we’re known for.

Anish

Anish Chacko

Job Title: Clinical Lead Nurse Joined: 2023

My name is Anish, and I am the Clinical Lead Nurse on Young at Heart. I’m originally from India and moved to England in 2023, bringing with me a wide range of clinical experience from both NHS and private hospitals in India, as well as from my time working in Muscat. These diverse settings have shaped my approach to care, giving me a deep appreciation for compassion, cultural understanding, and high clinical standards.


I am genuinely passionate about nursing and take great pride in my role as Clinical Lead Nurse here at Cherry Trees. Working with our residents on Young at Heart is incredibly rewarding, and I am committed to supporting their wellbeing and providing consistent, person-centred care for many years to come.


The team at Cherry Trees has been wonderfully supportive, and I feel very happy and settled in my role. Being part of such a dedicated and caring environment motivates me every day, and I look forward to continuing to grow with the team and contribute to the exceptional care we provide.

Ewa

Ewa Gorna

Job Title: Clinical Lead Joined: 2019

I am the Clinical Lead of the Young at Heart Community. I originally trained and qualified as a nurse in Poland, where I spent 24 years working in hospital settings and developing a strong foundation in clinical practice, patient care, and team leadership. In 2006, I moved to the UK and continued to build my career across a range of clinical nursing roles, gaining valuable experience in different care environments and strengthening my commitment to high-quality care.


I joined Cherry Trees in 2019 as an RGN on nights, and over time, I was proud to progress into the role of Clinical Lead. Supporting the Young at Heart Community is incredibly rewarding, and I am dedicated to ensuring our residents receive compassionate, consistent, and clinically excellent care. Working alongside such a committed and supportive team makes my role even more fulfilling, and I am proud to contribute to the warm, caring environment we strive to maintain every day.

Carly

Carly Marshall

Job Title: Lead Activities Coordinator Joined: 2023

I joined Cherry Trees in March 2023, and from the moment I arrived, I knew I had found somewhere special. I’ve spent my whole career in the care sector, and stepping into the role of Lead Activity Coordinator has truly felt like the perfect fit. I absolutely love what I do. Creating meaningful, joyful experiences for our residents is something I’m deeply passionate about, and I’m always looking for new ways to enrich their lives and make every day feel special.


There is nothing more rewarding than seeing our residents’ faces light up when an idea comes to life; those moments are magical and remind me why I love this work so much. Being part of a team that shares the same dedication and warmth makes it even better. Cherry Trees has become more than just a workplace for me; it genuinely feels like my forever home.

Sharon

Sharon Braithwaite

Job Title: Head of Housekeeping Joined: 2022

I am the Head of Housekeeping at Cherry Trees, where I oversee both the housekeeping and laundry teams to ensure our home is always clean, comfortable, and welcoming. My background includes many years working in hotels, where I developed exceptionally high standards and a strong eye for detail, skills that I bring into every part of my role here.


I take great pride in going above and beyond to make sure our residents have everything they need, from a spotless environment to the small touches that help them feel truly cared for. Supporting their comfort and well-being is at the heart of what I do, and I’m committed to maintaining a home that residents, families, and staff can feel proud of every day

Nzuki

Nzuki Miniour

Job Title: Head of Maintenance Joined: 2017

I have been part of Cherry Trees for over six years, and I truly love working with our residents and the wonderful team around me. My role involves working closely with contractors and supporting the ongoing maintenance and development of our home. Over the years, I’ve gained a wide range of new skills through my time with Barchester, which has helped me grow both personally and professionally and strengthened my ability to keep Cherry Trees running smoothly.


I’m naturally positive, always ready to help others, and I don’t like to stay still for long. I enjoy being busy, getting stuck into new challenges, and bringing a smile to the people around me. Cherry Trees is a place I’m proud to be part of, and I’m committed to contributing to a safe, welcoming, and well-maintained home for everyone who lives and works here.

Ayshat

Ayshat Gandarova

Job Title: Head Chef Joined: 2016

My name is Ayshat, and I am the Head Chef here at Cherry Trees. My journey began 10 years ago when I joined the team as a Kitchen Assistant. Through hard work, dedication, and a real love for what I do, I’ve been able to grow and progress into the role I’m so proud to hold today.


I trained through Barchester’s Chef Academy, and I’ve been incredibly supported along the way. Guidance and support have helped me develop my skills and confidence in the kitchen.


Creating delicious, nutritious meals for our residents is something I care deeply about, and it means so much to hear how much they enjoy the food. Knowing that my cooking brings comfort, joy, and a sense of home to our residents is the best part of my job.

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