Barchester Cherry Trees Care Home

Stratford Road, Oversley Green, Alcester B49 6LN
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9.5 97 Reviews
  • Barchester Cherry Trees Care Home, Alcester
Cherry Trees Care Home in Alcester offers a warm, supportive environment where every resident is treated as an individual. Located on the peaceful outskirts of Stratford upon Avon, the home provides 24 hour nursing care and specialist dementia support within its dedicated Memory Lane Community.

A highly skilled and attentive team creates tailored care plans that reflect each person’s needs, preferences, and life story. Mealtimes are a highlight, with trained chefs preparing a varied daily menu and adapting dishes to suit personal tastes and dietary requirements. Residents can enjoy meals in the elegant restaurant style dining room or in the comfort of their own rooms.

Cherry Trees is known for its vibrant activity programme, shaped around the interests and abilities of the people who live there. Music therapy plays a central role, and the twice monthly Memory Choir brings joy, connection, and therapeutic benefit to many residents.

Cherry Trees is a place where comfort, dignity, and meaningful engagement come together to create a true sense of home.

Care Provided by Barchester Cherry Trees Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1599

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Cherry Trees Care Home to find out the exact price for your requirements.

Contact Barchester Cherry Trees Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Cherry Trees Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Debbie Osborne (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (81)
  • Single Rooms with Ensuite Wet Room (81)

Barchester Cherry Trees Care Home Reviews (97)

9.5

Barchester Cherry Trees Care Home has a Review Score of 9.5 (9.460) out of 10, based on 13 reviews in the last 2 years.
Over all time Barchester Cherry Trees Care Home has 97 reviews.

Overall Experience
  • 70
  • 20
  • 3
  • 2
  • 2
Date Published
  • 97
  • 5
  • 8
  • 13
  • 84
Reviewer Connection to Barchester Cherry Trees Care Home
  • 39
  • 19
  • 11
  • 5
  • 5
  • 5
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 97, showing 61-80
Review from Sue K (Cousin of Resident) published on 1 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find all staff very helpful, friendly and informative and most importantly always have a smile for you. My cousin is well looked after and seems very content. It is comforting to know she is safe and well looked after, especially at this very difficult time. I would like to thank them all.
Reply from Debbie Osborne, General Manager at Barchester Cherry Trees Care HomeThank you for your review it is our pleasure to look after your cousin.
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Review from Claire H (Daughter of Resident) published on 23 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are so caring and dedicated. They looked after my dad so well and always treated him with dignity and respect and he was very settled during his time. Thanks to all of you at Cherry Trees, you're an asset to your profession!!
Reply from Debbie Osborne, General Manager at Barchester Cherry Trees Care HomeThank you for your kind words. Looking after your dad was a pleasure.
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Review from Katherine B (Wife of Resident) published on 17 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband came to Cherry Trees in January 2019 with vascular dementia and Parkinsonism. During that time, there have been three managers. The last two have been very good and have made vast improvements. The great care and devotion of the staff are beyond compare. Nothing is too much trouble. Sadly
my husband died in April but not from the virus. The latest manager has been amazing, especially during this dreadful pandemic. The health and safety of the residents have been their priority. The food is excellent, there is a superb chef who provides a choice of breakfast. My husband loved his cooked breakfast, and he had three courses for lunch and evening meal. I cannot praise the staff and management enough for the great care they took of my dear husband and making his final 15-months of his life so very happy. I would highly recommend this excellent home to anyone needing nursing care and great compassion. I cannot begin to thank them enough. A truly wonderful home that feels like your own home.
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Review from Krisandra A (Daughter of Resident) published on 15 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Barchester has such outstanding service. Their staff are so polite and professional, from the reception to the service received whilst my mum was there. My mum stayed there for three weeks and during the COVID period; the reassurance they gave throughout just dispelled all worries or concerns that we
had. Fantastic through and through.
Reply from Debbie Osborne, General Manager at Barchester Cherry Trees Care HomeThank you so much for your kind words and it was our pleasure to care for your mum through this difficult period.
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Review from Caron P (Daughter of Resident) published on 15 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant care home, took my dad at very short notice. Dad said staff were lovely and food was great. Communication and understanding/caring attitude of all staff was excellent. Can't recommend highly enough, will definitely be using again for respite care. Many thanks.
Reply from Debbie Osborne, General Manager at Barchester Cherry Trees Care HomeWe are so glad we could help you and your mum to care for your dad for a few weks. What a lovely man and looking forward to seeing him in July.
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Review from Kate H (Daughter of Resident) published on 12 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Cherry Trees for 18 months now and during that time the staff have always been kind and caring. Mum can be quite stubborn but she is always treated with respect and dignity and the staff have taken the time to get to know her well. Mum loves to get involved in the numerous
activities and outings and when we go in to visit we are made very welcome by all staff. The staff are always helpful and the level of care is excellent, it is obvious that they really care about their residents. The communication with the management is excellent and they include us in any decisions that need to be made about Mum. The Cherry Trees really is a lovely home with great facilities and amazing staff and we know that we made the right choice for our mum.
Reply from Debi Osborne, Senior General Manager at Barchester Cherry Trees Care HomeThanks, Kate for such a lovely review. Its a pleasure looking after mum and the staff all love looking after her.. Debbie
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Review from P S (Daughter of Resident) published on 11 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Having visited my parents and more recently my mother on a daily basis for over ten years, I have seen many general managers at Cherry Trees. In my view, the present and previous general managers instigated a more thorough daily care package for residents than previously in place. All the present
staff of all the departments are kind and compassionate and friendly. My mother is in safe hands. Covid-19 has presented many challenges, not the least of which is being unable to visit the home and give reassurance. However, I know that my mother values the staff and appreciates them spending time with her when possible in these busy times. I am particularly grateful that staff take time to involve me in my mother's care and show me how they keep her happy and healthy, with video calls, photographs and up to date information about any change in her circumstances. I couldn't be with her on her birthday but all the staff made it a day to remember for her. Please keep up the good work.
Reply from Debi Osborne, General Manager at Barchester Cherry Trees Care HomeThank you Pauline, looking after your mum is a pleasure and to be part of her 100th birthday celebrations was an honour. The staff feel it's a privilege to care for your mum. Debbie.
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Review from Helen H (Daughter of Resident) published on 11 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a truly amazing place. My mom is a resident there the care, dedication and love and respect they show me and my mom is priceless and the support they offer me. Nothing is too much trouble, always there to help with my moms care and organizing getting her hair done, which my mom loves. I was truly
blessed when we found Cherry Trees.
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Review from Brenda T (Daughter of Resident) published on 1 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Because of Coronavirus, we were not able to be with my mother for her 100th birthday, to which we had all been looking forward. We need not have worried as the care staff made her day wonderful with arranging video calls, a cake, a party and making sure she got all her presents, flowers and cards, including
the one from the palace. Loads of photos and a video came winging their way to us so we could enjoy the day too. Many thanks to such lovely people.
Reply from Debbie Osborne, General Manager at Barchester Cherry Trees Care HomeIt is a pleasure to look after your mother and the staff thoroughly enjoyed the day. Thank you for your kind words I will pass them on to all the staff.
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Review from Fiona W (Daughter of Resident) published on 20 April 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I just wanted to pass on how impressed I am by the staff here, especially during these unprecedented times. My mother resides here and is bed-bound with Progressive Multiple Sclerosis. As I am currently unable to visit, due to Coronavirus, she has been quite disappointed not to be able to see me and
have our usual contact. When I sent flowers recently, one of the receptionists, kindly took the time to take photographs of my mother holding the flowers and then she wrote a card on behalf of my mother and posted it to me with the pictures, Just so kind and thoughtful. There are a few treasures in this care home: one whom I have just mentioned, one incredible nurse in particular with a heart of gold, also the ever-helpful handymen, amongst the many others.


Wonderful to know our loved ones are in such good hands.

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Review from J C (Daughter of Resident) published on 7 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we are very happy with the care our mother is receiving. More importantly, our mother is happy with her care. The staff, with their consistently caring attitude, are the key to Mom's feeling of being looked after.
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Review from Warwick T (Husband of Resident) published on 25 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no criticism at all about the way in which my wife is cared for. You are all doing an excellent job.
The Valentines dinner was greatly appreciated.
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Review from J H (Daughter of Resident) published on 24 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly staff and caring. Good understanding of dementia. Always happy to answer questions. No restrictions on times to visit. Warm, comforting atmosphere. Dad is well settled here.
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Review from V F (Resident) assisted by family/friend published on 24 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall standard very good.
Staff very friendly and caring, nothing is too much trouble to help in any way.
Management has an open door approach to deal with issues, if any.
Rooms/facilities/cleanliness/food/activities are all to a high standard.
Safety/security always closely monitored.
Value
for money, very competitive, excellent.
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Review from M E (Son of Resident) published on 20 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent experience with caring staff and management. Highly recommend this care home to everyone. Made my mother's last few days happy ones.
Reply from Debi Rogers, Senior General Manager at Barchester Cherry Trees Care HomeThank you for your positive and complimentary feedback for the care your mother received whist she lived with us here at Cherry Trees Care Home.
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Review from M H (Husband of Resident) published on 18 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in Cherry Trees for a year. The care she has had has been very good, but with the new manager and her team, things have improved.
Reply from Debi Rogers, Senior General Manager at Barchester Cherry Trees Care HomeThank you for taking the time to complete your positive review for Cherry Trees Care Home. Your feedback is important to the team at Cherry Trees and we appreciate your continued support at the care home.
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Review from Lucy N (Daughter of Resident) published on 27 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been very well cared for since she came here a year and a half ago. Would highly recommend Cherry Trees.
Reply from Debi Rogers, Senior General Manager at Barchester Cherry Trees Care HomeThank you for taking the time to review our home, your feedback is really important to us.
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Review from James S (Son of Resident) published on 27 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Cherry Trees Care Home is very good. My mother has been here for nearly 2 years. She loves the activities team and really enjoys being there.
Reply from Debi Rogers, Senior General Manager at Barchester Cherry Trees Care HomeThank you for taking the time to review our home, your feedback is really important to us.
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Review from Jacqui S (Friend of Resident) published on 9 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited a Cherry Trees resident every week (now twice weekly) for at least six years.
In my experience, quality of life for residents generally and my friend, in particular, has improved with interesting things to see and do.
However, I did point out recently that the persistent noise of the
call bells would stop me from ever wanting to live there. Call bells now much quieter - hooray and thank you.
Reply from Louise Martin, General Manager at Barchester Cherry Trees Care HomeThank you for your kinds words.
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Review from R W (Son of Resident) published on 5 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was fortunate enough to be resident in the 'memory lane' section of Barchester Care Home for the last few months of his life. During the time he was there, the level of care provided by the staff was excellent, many of the staff clearly knew him personally and showed a genuine desire to care
and look after him. We spent a good deal of time in the home and could clearly see the level of care provided by all staff was very good. All areas of the home were comfortable and homely and activities for residents were superb - thank you.
Reply from Louise Martin, General Manager at Barchester Cherry Trees Care HomeThank you for your lovely comments.
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Current Review Score: 9.5 (9.460)

Overview of Review Score

The Review Score of 9.5 (9.460) out of 10 for Barchester Cherry Trees Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Barchester Cherry Trees Care Home is calculated as follows: ( (125 Excellents x 5) + (25 Goods x 4) ) ÷ 150 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.627 Points relating to the number of positive Reviews for Barchester Cherry Trees Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2. 13 Positive Reviews ÷ 16.2 = 0.802
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Sep 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

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Meet the Team (9)

Debbie

Debbie Osborne

Job Title: General Manager Joined: 2019

Having initially joined Cherry Trees as the Head of Care. After a career in teaching and caring for children, my promotion to General Manager of Cherry Trees Care Home has enriched my passion for ensuring our resident's specific care and nursing needs are met and are the core of the wonderful work the team does here.


Staff training and development is of the utmost importance to me, as a qualified trainer for Barchester Healthcare, I ensure that our team are up-to-date with the latest research, policies and best practices, so that I can enhance the quality of care delivered throughout the home.


I am committed to the delivery of person-centred care and focus on what residents can do, not what they can't. I promote independence and well-being and consider working in this sector to be a privilege, not a job.


I am dedicated to ensuring the delivery of high-quality care by my team and endeavour to create happiness amongst residents at Cherry Trees.


My door is always open if you wish to discuss your care or that of a loved one and I look forward to meeting you soon.

Caleb

Caleb Stanger

Job Title: Deputy Manager Joined: 2024

Hi, my Name is Caleb. In June 2024, I joined Cherry Trees as an RGN, and I am proud to have stepped into the role of Deputy Manager. Cherry Trees has quickly become a place that feels like home to me, a community built on trust, respect, and genuine care.


I strive every day to embody Barchester’s values:
Respect, Integrity, Passion, Empowerment, and Responsibility.
These aren’t just words to me; they guide how I work, how I lead, and how I support both residents and colleagues.


My door is always open to staff, residents, and relatives. Whether someone needs advice, reassurance, a listening ear, or simply a chat, I want everyone to feel welcome, valued, and heard. Supporting others is not just part of my job; it’s the reason I chose this path all those years ago.

Donna

Donna Reece

Job Title: Administrator Joined: 2021

I bring over 20 years of administrative experience, including many years supporting a domiciliary care provider, where I developed a strong understanding of the compassion, organisation, and attention to detail that underpin excellent care. I’m dedicated to keeping everything running smoothly behind the scenes so residents, their families, and our staff can focus on what matters most. Whether it’s coordinating information, solving day-to-day challenges, or simply being a steady point of contact, I take pride in creating a calm and reliable foundation for others to thrive. I’m genuinely delighted to be part of the Cherry Trees team and to contribute to the warm, supportive environment we’re known for.

Anish

Anish Chacko

Job Title: Clinical Lead Nurse Joined: 2023

My name is Anish, and I am the Clinical Lead Nurse on Young at Heart. I’m originally from India and moved to England in 2023, bringing with me a wide range of clinical experience from both NHS and private hospitals in India, as well as from my time working in Muscat. These diverse settings have shaped my approach to care, giving me a deep appreciation for compassion, cultural understanding, and high clinical standards.


I am genuinely passionate about nursing and take great pride in my role as Clinical Lead Nurse here at Cherry Trees. Working with our residents on Young at Heart is incredibly rewarding, and I am committed to supporting their wellbeing and providing consistent, person-centred care for many years to come.


The team at Cherry Trees has been wonderfully supportive, and I feel very happy and settled in my role. Being part of such a dedicated and caring environment motivates me every day, and I look forward to continuing to grow with the team and contribute to the exceptional care we provide.

Ewa

Ewa Gorna

Job Title: Clinical Lead Joined: 2019

I am the Clinical Lead of the Young at Heart Community. I originally trained and qualified as a nurse in Poland, where I spent 24 years working in hospital settings and developing a strong foundation in clinical practice, patient care, and team leadership. In 2006, I moved to the UK and continued to build my career across a range of clinical nursing roles, gaining valuable experience in different care environments and strengthening my commitment to high-quality care.


I joined Cherry Trees in 2019 as an RGN on nights, and over time, I was proud to progress into the role of Clinical Lead. Supporting the Young at Heart Community is incredibly rewarding, and I am dedicated to ensuring our residents receive compassionate, consistent, and clinically excellent care. Working alongside such a committed and supportive team makes my role even more fulfilling, and I am proud to contribute to the warm, caring environment we strive to maintain every day.

Carly

Carly Marshall

Job Title: Lead Activities Coordinator Joined: 2023

I joined Cherry Trees in March 2023, and from the moment I arrived, I knew I had found somewhere special. I’ve spent my whole career in the care sector, and stepping into the role of Lead Activity Coordinator has truly felt like the perfect fit. I absolutely love what I do. Creating meaningful, joyful experiences for our residents is something I’m deeply passionate about, and I’m always looking for new ways to enrich their lives and make every day feel special.


There is nothing more rewarding than seeing our residents’ faces light up when an idea comes to life; those moments are magical and remind me why I love this work so much. Being part of a team that shares the same dedication and warmth makes it even better. Cherry Trees has become more than just a workplace for me; it genuinely feels like my forever home.

Sharon

Sharon Braithwaite

Job Title: Head of Housekeeping Joined: 2022

I am the Head of Housekeeping at Cherry Trees, where I oversee both the housekeeping and laundry teams to ensure our home is always clean, comfortable, and welcoming. My background includes many years working in hotels, where I developed exceptionally high standards and a strong eye for detail, skills that I bring into every part of my role here.


I take great pride in going above and beyond to make sure our residents have everything they need, from a spotless environment to the small touches that help them feel truly cared for. Supporting their comfort and well-being is at the heart of what I do, and I’m committed to maintaining a home that residents, families, and staff can feel proud of every day

Nzuki

Nzuki Miniour

Job Title: Head of Maintenance Joined: 2017

I have been part of Cherry Trees for over six years, and I truly love working with our residents and the wonderful team around me. My role involves working closely with contractors and supporting the ongoing maintenance and development of our home. Over the years, I’ve gained a wide range of new skills through my time with Barchester, which has helped me grow both personally and professionally and strengthened my ability to keep Cherry Trees running smoothly.


I’m naturally positive, always ready to help others, and I don’t like to stay still for long. I enjoy being busy, getting stuck into new challenges, and bringing a smile to the people around me. Cherry Trees is a place I’m proud to be part of, and I’m committed to contributing to a safe, welcoming, and well-maintained home for everyone who lives and works here.

Ayshat

Ayshat Gandarova

Job Title: Head Chef Joined: 2016

My name is Ayshat, and I am the Head Chef here at Cherry Trees. My journey began 10 years ago when I joined the team as a Kitchen Assistant. Through hard work, dedication, and a real love for what I do, I’ve been able to grow and progress into the role I’m so proud to hold today.


I trained through Barchester’s Chef Academy, and I’ve been incredibly supported along the way. Guidance and support have helped me develop my skills and confidence in the kitchen.


Creating delicious, nutritious meals for our residents is something I care deeply about, and it means so much to hear how much they enjoy the food. Knowing that my cooking brings comfort, joy, and a sense of home to our residents is the best part of my job.

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