Barchester Cubbington Mill Care Home

Church Lane, Cubbington, Leamington Spa CV32 7JT

Barchester Cubbington Mill Care Home provide first – class 24 hour nursing care for residents in a welcoming and friendly environment. This team of highly qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person.

Their dedication can be seen across the board – in an award winning menu, hospitality and organised activities for residents. Activity Co-ordinators work with Help the Aged as well as all of their residents to plan a complete range of activities which includes trips, entertainment, cooking and gardening.

Cubbington Mill is a purpose built care home set in beautiful landscape gardens in Cubbington, close to the pretty town of Royal Leamington Spa.

Why not come and visit and see for yourself! You will see they have always got the kettle on.

Group: Barchester Healthcare Ltd

Person in charge: Glynis Sheasby (General Manager)

Local Authority / Social Services: Warwickshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 56 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment • Younger Adults

Admission Information: Dependant upon assessment. Ages 55+.

Languages Spoken by Staff (other than English): Punjabi Mirpuri, Hindi, Panjabi, Punjabi, Polish, Portuguese, Sindhi, Tagalog

Single Rooms: 48

Shared Rooms: 4

Rooms with ensuite WC: 48

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Barchester Cubbington Mill Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 (maximum of 10) for Barchester Cubbington Mill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 39 Reviews over all time. This Average Rating is also the rating value for Barchester Cubbington Mill Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 23 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.781 for Barchester Cubbington Mill Care Home is calculated as follows: ( (376 Excellents x 5) + (69 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 461 Ratings = 4.781

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Barchester Cubbington Mill Care Home is based on 23 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.2 positive Reviews (56 registered maximum number of service users ÷ 5). 23 Reviews ÷ 11.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Barchester Cubbington Mill Care Home has a Review Score of 9.8 (9.781) from 39 Reviews


Average Ratings

  • Excellent
    35
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Cubbington Mill Care Home?

  • Extremely LIKELY
    36
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
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  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Cubbington Mill Care Home

  • Daughter of Resident/Service User
    20
  • Granddaughter of Resident/Service User
    3
  • Son-in-law of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Resident / Service User
    2
  • more

The staff at Cubbington Mill are all very kind and caring. Not only to residents but also to family members.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   5 out of 5

A fantastically warm and caring environment for my nan to live out her last days! We were welcomed from day 1 with a very personal and loving team.

We cannot thank them enough for the care they have provided. A clean and always professional home with an unending supply of love and support.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   5 out of 5

After viewing lots of care homes I'm very happy to say we made the correct choice. It truly is a home from home where residents and visitors alike feel like part of the family. Thanks to all concerned.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother was at death's door when she arrived from the Hospital, the change in her is fantastic since she's been here.
I never thought I would hear her ask for food and drink, or see her playing bingo.
She is treated with love and affection and it's nice knowing if we're on holiday or away, she is being looked after.
Thanks again to everyone.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   5 out of 5

Cubbington Mill is a lovely home. Mum was there for two and half years and the care and staff were excellent. The food was very good too and I would recommend to anyone thinking of putting a loved one in a care home.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   5 out of 5

Mum had excellent care at Cubbington Mill and I would recommend the care home. The staff are very friendly and it is a clean and welcoming home.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   5 out of 5

Very welcoming home. I would have no hesitation in staying here myself when the time comes.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   5 out of 5

Have enjoyed respite stay. Staff were wonderful to me.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   5 out of 5

Having spent 2 weeks here, I have found the experience enjoyable and worthwhile.
The only disadvantage at Cubbington mill is the lack of an en-suite shower. Otherwise, my stay was fine.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

My dad was looked after by the staff to an extremely high standard. I could not fault how he was treated, everything from his personal care, nursing treatment to cleanliness of his room and clothes, exceptional!!
Cubbington Mill was described to me as a "family" home and this is true. My dad was only there for around 6 weeks; this didn't matter, it could have been 6 years, they loved him in his final days. Thank you.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   5 out of 5

We have been delighted with the level of care for Mum since she came to Cubbington Mill in April. Also, the cleanliness and general appearance of the home is lovely, althogh the recent refurbishment was somewhat protracted and the overall feeling is a little less homely and more corporate - not really conducive to feeling comfortable.

Overall the staff are exemplary. Thank you.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Mum was not at Cubbington Mill for very long following a fall when she broke her hip, but she was always treated with the utmost care and compassion which was extended to my brother ab myself during the difficult time as mums life ended and what to do next. I was told if I needed to go in for a chat I was welcome after mum had died. During that time I spent at Cubbington Mill I was able to observe the activities taking place and chatted with some of the residents and staff. I was happy mum spent her days at peace in such a lovely environment.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   5 out of 5

Treated with respect and courtesy at all times. The nurses were professional at all times, rest of staff were always friendly and helpful at all times.
Professional visitors, with connections to the medical side, were equally impressed.
Thanks everyone!

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

You have been great. You took Mum in for two weeks convalescence on very short notice. Despite the fact she didn't want to come she stayed and has loved the spoiling and the company.
Many thanks.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mother had been in a care home in Essex for 8 years but when my father died, she moved to Barchester Cubbington Mill Care Home to be closer to the family. There was no comparison to the previous care home. There is a wonderful feeling about Barchester Cubbington Mill Care Home, from the approach through the beautiful gardens to the warm welcome and the clean bright interior.

The staff are friendly and professional and could not have done more in their caring treatment of my mother, especially as her health deteriorated and she needed more attention.

My family cannot thank everyone enough for giving my mother a very happy home.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Mum was a resident at Cubbington Mill for two and half years and was well cared for by all the wonderful staff. It's a lovely clean home with fantastic gardens too.
Mum was happy there and I would recommend it to any family.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother-in-law arrived at Cubbington Mill requiring palliative care. She spent 3 weeks here and the staff have been very helpful and kind. There is a relaxed and happy atmosphere. Nothing has been too much trouble and we are very grateful for the care shown at the end of her life.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   5 out of 5

Cubbington Mill provided palliative care for my mother during the last three weeks of her life after she left the hospice. She had felt very secure and had blossomed at the hospice and faced leaving for a nursing home with trepidation. The staff at Cubbington Mill were very caring and efficient, dealing swiftly with any hiccoughs on her day of admission and providing a calm and beautiful room for her.
I soon felt confident in the care she was receiving and I know she particularly enjoyed the food and ate everything almost until the end. The Cubbington Mill staff were particularly kind and caring right at the end and to me after she had died.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My grandma is 101 yrs and can be quite a difficult patient. The staff and manager assessed this very quickly and dealt with it perfectly. The care they offer is truly amazing. My children are very small and came to visit and the experience was not scary or intimidating as it can be for little ones. Amazing staff, accommodation and management!

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   5 out of 5

Staff and food, caring and so nice and clean. Odour free, only good smells, very pleasant home.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

More like a hotel than a care home. Very pleasant and peaceful. Father in law is well looked after and staff pay attention to detail.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

The facilities that are provided for the residents s exceptional and the staff are helpful and friendly. Everything from the food to the activities is well planned.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   5 out of 5

Clean, friendly, very caring, very welcoming. They go that extra mile to give a 110% service.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   4 out of 5

My auntie came to Cubbington Mill for a couple of weeks respite while family members were on holiday. She loved it and was fortunate to be able to stay on. I particularly remember coming to the open day when the staff dressed up and there was lots of very appropriate entertainment. I hadn't seen my auntie laugh so much for years - she thoroughly enjoyed every minute. Nothing was too much trouble for the nurses/carers ever.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   5 out of 5

My sister was a resident of the home for 2 years and at that time she was very happy. Her care at all times couldn't have been better. I was always made very welcome whenever I want to visit her and she always enjoyed the activities that were organised for the residents.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Likely

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Average Rating:   5 out of 5

Excellent overall! 100%. Cannot put into words the most wonderful care my dear mum received at Cubbington Mill Care Home.
I will be writing personally to the Barchester group to let them know the quality of care all the residents receive, day and night.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   5 out of 5

Glynis Sheabsy, General Manager at Barchester Cubbington Mill Care Home responded to this review on 18 May 2017:

Most of our staff have been here for a long time. Rotation of staff in the home is essential so all staff know all residents, as this person is an insulin diabetic her food intake is monitored daily and the chef is aware of what she can or cannot eat to keep her safe.

The management and staff have been first class in the care and attention provided to my mother during her TLC and subsequent passing.
I thank them all from the bottom of my heart.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Fantastic service. 'A' Star.

Staff go above and beyond.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   5 out of 5

Glynis Sheasby, Genral Manager at Barchester Cubbington Mill Care Home responded to this review on 03 May 2017:

Thank you for the review it is a pleasure to be able to bring joy to families like yours who put their trust in us to look after their loved ones

I am very impressed with Cubbington Mill Care Home. It doesn't smell like a lot of care homes that I have visited. The staff seem very caring. The grounds are kept in a beautiful condition and the flowers are lovely for the residents to see. A hard job well done. The only criticism I have is that the food could be a bit more appetising and if more could be done to cater for diabetic residents, it would be appreciated.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   4.2 out of 5

A very caring environment where all staff are very attentive. Excellent housekeeping with first-class meals.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

I am glad that I don't have to carry our the many tasks. There are people here that I trust to look after my wife properly.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Cubbington Mill Care Home is a very friendly and welcoming nursing home. Always very efficiently run with plenty of stimulating activity session for the residents to take part in. The staff are warm and friendly and caring. My mum is extremely content and therefore as her daughter, this gives me great peace of mind.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Mostly very good but lacking enough staff.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Likely

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Average Rating:   3.7 out of 5

Glynis Sheasby, General Manager at Barchester Cubbington Mill Care Home responded to this review on 30 Nov 2016:

Thank you for your review, only one comment we are actually fully staffed with no vacancies.

My staff has been very nice. Well looked after.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Likely

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Average Rating:   3.5 out of 5

My mum was transferred here for nursing care following a hospital admission from a previous residential home that could no longer care for her needs. From the very first day my mums care here was exceptional from the managers, nursing staff, domestic staff and kitchens. Whats more with the care that I received kindness, sympathy and support given to mum throughout her short stay to her death was outstanding. I was made to feel like one of the family and it made a very difficult time so much easier. I cannot recommend then highly enough.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   5 out of 5

I am extremely pleased with the care my mother receives at Cubbington Mill. Without the support, integrity and thoughtfulness of all the staff my mother would not be leading such a full life. The food is excellent with a varied menu everyday. A range of activities are offered each week with mum joining in on many occasions, she say she will try anything including the new Thai Chai lessons

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Mum was with Cubbington Mill for end of life care, you have a great team in place. Management and all levels of staff have been lovely, will miss them all. Thank you for looking after my mum.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   5 out of 5

A beautiful home in a lovely location.
The staff are extremely friendly, the nursing is worth the grading of a hotel. It is spotless - I even asked if they did holiday home lets!
A nursing home you should be very proud of.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   5 out of 5

Dad is in Cubbington Mill on respite a the moment. Although he has been there two weeks. He has only spent 6 nights in the home. He fell after 5 nights and was admitted to hospital for 8 nights. I was asked by his doctor in hospital where I wanted dad to be. I had no reservations on saying return to the care home. His care and appearance is so much better than in hospital. We are asking are asking as of next week for permanent stay at Cubbington Mill.

How likely would you be to recommend Barchester Cubbington Mill Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

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Bed Vacancies

Bed Vacancies

posted 09 May 2018

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Awards / Recognitions

February 2018

April 2017

July 2012

Job Vacancies

Staff Profiles

Glynis

Glynis Sheasby

Job Title: General Manager

Joined: 1998

Description:

Glynis has worked at Cubbington Mill Care Home for 15 years and in her own words "feels like it's a home from home". Glynis is keen to ensure the home maintains the high standard of quality and care the home achieves.

Pauline

Pauline Stearman

Job Title: Administrator

Joined: 2003

Description:

Pauline transferred from Cherry Trees Care Home in January 2013 where she had been the Administrator since the home opened in June 2003. Having relocated to Warwick in 2010, Cubbington Mill is less than five miles away from the town so Pauline was delighted the opportunity arose for her to take over the role of Administrator at this Barchester home.

Karen

Karen Martin

Job Title: Care Supervisor

Joined: 2000

Description:

Karen has worked at Cubbington Mill for since the year 2000. She is trained in NVQ Level 2&3 in care. This alongside her many years experience at Cubbington Mill means she not only delivers exceptional care to our residents but that she also can assist in training any new carers so they can achieve the high care standards required when working for the home.

David

David Morgan

Job Title: Second Chef

Joined: 2015

Description:

David has had a career in catering spanning over thirty years. He has worked in many different settings including hotels, restaurants and hospitals. David joined Cubbington Mill in 2015 and works along side head chef Steve, to deliver a first class catering service to our residents. In David’s spare time he enjoys sailing his narrow boat all over the country and walking his cocker spaniel Harvey.

Louise

Louise Amos

Job Title: Care Supervisor

Joined: 2000

Description:

Louise is a Care Supervisor at Cubbington Mill and is trained to NVQ level 2. She assists the Nurses with the day to day running of the ground floor unit, including supervising and supporting care staff at all times. Louise has been caring for the residents of Cubbington Mill since 2000 and is well known amongst staff and residents alike for her big smile and bubbly personality.

Waldemar

Waldemar Stezycki

Job Title: Maintenance

Joined: 2005

Description:

Waldemar has worked at Cubbington Mill since 2005. He is Health & Safety Co-ordinator and is responsible for all aspects of the upkeep of the home. He is "Green Leaf Champion" and in 2014, we achieved “very good standard” award of environmental performance thanks to Waldemar’s continuous efforts to improve Cubbington Mill’s carbon footprint. Waldemar can often be found keeping our prize winning gardens, for which we have received gold award for the 3rd consecutive year! When he is not decorating or busy in the gardens, he can be found driving the minibus on resident’s days out.

Mary

Mary Butcher

Job Title: Housekeeper

Joined: 1992

Description:

Mary has worked at Cubbington Mill since 1992 when the home first opened. She manages our dedicated team of cleaners who are all committed to creating a clean and comfortable environment for our residents to live in.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Cubbington Mill Care Home