Barchester Cubbington Mill Care Home

I came here in an emergency when part of my home was flooded due to a burst water pipe, I have been welcomed very warmly by all of the staff and residents also. I have every help that I need but enough freedom and facilities that I feel I am staying in a very special hotel. I will always be grateful for the comfort and friendliness that I have had in this difficult time, especially as I was living on my own having been widowed earlier this year.

Residents were happy and staff interacted lovely with them. Everyone was happy and had a lovely time.

Thank you for everything.

The only minor criticism we have is her room is a little small, but even so, we all agree that Cubbington Mill is undoubtedly the best care home our family has ever used. Congratulations and a big thank you.

My mum has recently been staying on respite at Cubbington Mill. In her time there, she has received excellent care in all respects. She has thoroughly enjoyed the experience. The staff have been so lovely and welcoming to us all. They have encouraged her to take part in lots of great activities, making many new friends along the way. I'm sure she will return very soon for another respite stay. Thank you.

Management and care staff always appear approachable and professional. We have no complaints with this care home.

The staff are very caring, and there is always a friendly greeting to visitors. The activities coordinators do a fantastic job of encouraging residents to be involved physically and with their minds. Personal tastes in food are taken care of, and the menus always look delicious. The rooms and general areas are kept clean and fresh. Having nurses on site gives peace of mind that residents’ health is under constant review. The buildings and grounds are well maintained and cared for. The rooms are a reasonable size, but it would be nice if they had a little more space. Contrary to expectations, my mother is very content to be being looked after there.

I visited to attend to the garden outside my deceased husband's room, which I promised to maintain after his death. I was made very welcome by all the staff who knew me and by those new to the home since my husband died. I was warmly treated and offered coffee, and was pleased to chat with the staff. The atmosphere was very friendly and welcoming.

My stepdad has been living at Cubbington Mill for 15-months. He has always been well looked after, and my impression is of a caring team who are cheerful and have the right approach, even with sometimes difficult residents.

They were also good at supporting the rest of the family with the adjustment, especially during such a hard time with the pandemic. Overall a brilliant place.

After a poor experience of respite for mum, we were obviously concerned about her going anywhere, but we were unable to continue caring for mum at home, so after a show around decided on Cubbington Mill. We are very pleased with all aspects of care, cleanliness, activities and catering. The staff are very good with mum and she is getting to know them and becoming familiar with her new surroundings. It was initially difficult but we are coming into our 4th week and couldn't be more pleased. Thank you, Cubbington Mill.

I would highly recommend this care home above any others that I have visited in Warwickshire.

I am so happy to give a review to Cubbington Mill. My aunt enjoyed her time with you and her meals were always to her liking. All the care staff, admin people and the management were always courteous and helpful. Wishing you all a Happy Easter and God bless you all.

I am so relieved that my husband is being looked after in this care home. Without exception, the staff are kind, caring and efficient. I cannot speak more highly of this excellent establishment.

Cubbington care home is a lovely establishment that really goes beyond its way to look after their residents. My uncle has been here for a few months now and has been treated with excellent care from the management team, care, nurses, and activities team leader. I’m very happy that my uncle is here and would definitely recommend it to other people who are looking for a place for their loved ones.

The home is always so clean and the staff so friendly. I'm glad my friend chose this home as he has received nothing but excellent care since arriving for respite. I am excited to see more of the things he gets up to now he has decided to remain at Cubbington Mill where he is safe and looked after. I'm also looking forward to the activities which I can join in with!

I am so impressed by the team at Cubbington Mill and all that they have done for my dear friend, the whole process from enquiry to getting him settled into a Barchester home has been 5 star. They have put me at complete ease and it has been such a smooth process. I look forward to seeing how he gets on throughout the remainder of his respite period.

The entire team look after my dad so well and also looked after my mum so expertly until her death. I cannot fault a thing and highly recommend Cubbington Mill Care Home.

I have nothing but praise for this home. We didn't get the opportunity to use many of the facilities, but they looked excellent. I often saw staff playing and spending time with residents. Whenever we were there, we were offered food and refreshment - nothing was too much trouble. Excellent all around.

Mum is well cared for and looked after at Cubbington Mill. She was struggling at home on her own, and moving to Cubbington has given her a better standard of living and dignity. She enjoys all the activities she takes part in, and especially enjoyed a recent 90th Birthday party held for her. Lots of singing! Her family are also comforted and reassured that she is being well looked after and with the best of facilities, nursing and care staff.