Barchester Cubbington Mill Care Home

Church Lane, Cubbington, Leamington Spa CV32 7JT
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9.8 166 Reviews
  • Barchester Cubbington Mill Care Home, Leamington Spa
Barchester Cubbington Mill Care Home provide first – class 24 hour nursing care for residents in a welcoming and friendly environment. This team of highly qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person.

Their dedication can be seen across the board – in an award winning menu, hospitality and organised activities for residents. Activity Co-ordinators work with Help the Aged as well as all of their residents to plan a complete range of activities which includes trips, entertainment, cooking and gardening.

Cubbington Mill is a purpose built care home set in beautiful landscape gardens in Cubbington, close to the pretty town of Royal Leamington Spa.

Why not come and visit and see for yourself! You will see they have always got the kettle on.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1815

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Cubbington Mill Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kaitlin O’Neill (Acting Manager)

Local Authority / Social Services

Admission Criteria

  • Dependant upon assessment
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (4)

Visiting

  • Visitors welcome to visit at any time without a booking. No testing is needed but ask that you do wash your hands on arrival. Facemasks will be offered on entry and you will be encouraged to wear them (particularly in communal areas) but they are not mandated. Any visitor who is delivering personal care should wear a facemask at that time.

Barchester Cubbington Mill Care Home Reviews (166)

9.8

Barchester Cubbington Mill Care Home has a Review Score of 9.8 (9.805) out of 10, based on 25 reviews in the last 2 years.
Over all time Barchester Cubbington Mill Care Home has 166 reviews.

Overall Experience
  • 143
  • 22
  • 1
  • 0
  • 0
Date Published
  • 166
  • 5
  • 11
  • 25
  • 141
Reviewer Connection to Barchester Cubbington Mill Care Home
  • 55
  • 15
  • 15
  • 14
  • 11
  • 11
  • 9
  • 7
  • 7
  • 3
  • 3
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 166, showing 41-60
Review from P C (Friend of Resident) published on 30 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Cubbington care home is one of the best I have visited, being exceptional in its care of the residents and friendly atmosphere. Our friend is very lucky to be here.
Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review from Stephen K (Brother of Resident) published on 30 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive review regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review from Mary K (Sister of Resident) published on 30 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and the services are brilliant. The decor is like your own home.
Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for this lovely 5* review. We appreciate all feedback about the home and residents' and loved ones' experiences. Your review and comments will be shared with the team at Cubbington Mill.

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Review from C M (Daughter of Resident) published on 30 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came here in November for respite care and has been very well cared for here. The staff are lovely and her room is beautiful. The meals in the restaurant are lovely and the care and attention to detail are exceptional. Thank you for the care of my mum.
Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to write this lovely review. Our team strive to deliver exceptional care in all departments including hospitality. Your comments will be shared with the team.

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Review from L K (Respite Resident) published on 23 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The main negative-not enough staff. Staff too busy to respond to call bells. Bathrooms-more grab rails needed. The floor-difficult to manoeuvre around, very dangerous, very jerky and uneven.
Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for choosing Cubbington Mill for your respite stay. We are sorry that you feel some aspects of your stay did not meet your expectation, we will take your comments on board and review the concerns you have raised. Please do contact me any time to discuss your stay.

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Review from D H (Respite Resident) published on 19 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very kind, helpful and friendly.
Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for choosing our home for your respite stay, you are very welcome to pop back and visit us any time. Thank you also for taking the time to write this lovely review about your respite experience. We are thrilled you were happy with our team and our home in general, I will share your feedback with the team.

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Review from J W (Respite Resident) published on 16 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Delighted.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cubbington Mill Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Elizabeth C (Respite Resident) published on 19 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came here in an emergency when part of my home was flooded due to a burst water pipe, I have been welcomed very warmly by all of the staff and residents also. I have every help that I need but enough freedom and facilities that I feel I am staying in a very special hotel. I will always be grateful
for the comfort and friendliness that I have had in this difficult time, especially as I was living on my own having been widowed earlier this year.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cubbington Mill Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Wendy B (Day Care) published on 13 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
First time visiting the home, first impression was, wow. Beautiful atmosphere and very friendly staff.
Residents were happy and staff interacted lovely with them. Everyone was happy and had a lovely time.
Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you very much for taking the time to review our home. We are so pleased that our hard work and dedication to our residents was evident on your visit. We look forward to welcoming you to the home again soon.

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Review from K C (Granddaughter of Resident) published on 22 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We were able to be with Nan on her final days without any stress or worry.
Thank you for everything.
Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to review the home. It is an honour when we can support residents and families in their final days. Our thoughts remain with you and the family.

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Review from Amanda W (Daughter of Resident) published on 16 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot speak highly enough of Cubbington Mill and the wonderful team. My mother has been there for the last two weeks on respite care and is really happy. So much so, that we have just extended her stay by another two weeks to complete her recovery. The staff are utterly wonderful, so kind and caring,
and nothing is too much trouble. The quality of food is excellent, offering a good choice of nutritious and very tasty homemade dishes - all beautifully presented.
My mother is also making the most of their activities programme and is never lost for company or something to do.
The whole atmosphere at the Mill is so warm and welcoming, making you feel at home the minute you walk through the door.
The only minor criticism we have is her room is a little small, but even so, we all agree that Cubbington Mill is undoubtedly the best care home our family has ever used. Congratulations and a big thank you.
Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you so much for the pleasant review. It is our absolute pleasure to support your mother here at Cubbington Mill. We are excited that she will be returning for some more respite in October!

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Review from Annette F (Daughter of Resident) published on 14 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has recently been staying on respite at Cubbington Mill. In her time there, she has received excellent care in all respects. She has thoroughly enjoyed the experience. The staff have been so lovely and welcoming to us all. They have encouraged her to take part in lots of great activities, making
many new friends along the way. I'm sure she will return very soon for another respite stay. Thank you.
Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you so much for taking the time to provide feedback about the home. We strive to deliver outstanding person centered care and look forward to welcoming your mum back to the home soon.

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Review from J D (Daughter of Resident) published on 7 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cubbington Mill Care Home has a welcoming approach with well-maintained front of the home gardens. The Interior reception room together with the residents' lounge and dining room tastefully decorated.
No fault with reception staff and a warm welcome when visiting.
Management and care staff always
appear approachable and professional. We have no complaints with this care home.
Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to review the home. Feedback is valued by the whole team, we strive to continuously deliver such high care standards.

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Review from C V (Son of Resident) published on 8 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very caring, and there is always a friendly greeting to visitors. The activities coordinators do a fantastic job of encouraging residents to be involved physically and with their minds. Personal tastes in food are taken care of, and the menus always look delicious. The rooms and general
areas are kept clean and fresh. Having nurses on site gives peace of mind that residents’ health is under constant review. The buildings and grounds are well maintained and cared for. The rooms are a reasonable size, but it would be nice if they had a little more space. Contrary to expectations, my mother is very content to be being looked after there.
Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to review our home and the care we deliver. We welcome all feedback and thrive to deliver the highest quality, person-centered care. It is our pleasure to be able to support your mother at the home.

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Review from J B (Wife of Resident) published on 11 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited to attend to the garden outside my deceased husband's room, which I promised to maintain after his death. I was made very welcome by all the staff who knew me and by those new to the home since my husband died. I was warmly treated and offered coffee, and was pleased to chat with the staff.
The atmosphere was very friendly and welcoming.
Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you so much for such lovely comments. We build relationships with the families as well as residents, and it is lovely to remain in touch with you. Thank you for everything you do to support the home.

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Review from John T (Stepson of Resident) published on 17 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepdad has been living at Cubbington Mill for 15-months. He has always been well looked after, and my impression is of a caring team who are cheerful and have the right approach, even with sometimes difficult residents.
Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for your valued feedback. This will be passed on to the team, and we will continue to strive to deliver excellent care.

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Review from S W (Son of Resident) published on 5 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cubbington Mill has been fantastic for my dad. The entire staff heave ensured he settled in very quickly and it now really feels like home to dad.
They were also good at supporting the rest of the family with the adjustment, especially during such a hard time with the pandemic. Overall a brilliant
place.
Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

Thank you for your kind words, we are delighted you are happy with the care we are providing for your father. He truly is part of the family! I will pass your thanks on to the rest of the team.

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Review from S T (Daughter of Resident) published on 5 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a poor experience of respite for mum, we were obviously concerned about her going anywhere, but we were unable to continue caring for mum at home, so after a show around decided on Cubbington Mill. We are very pleased with all aspects of care, cleanliness, activities and catering. The staff are
very good with mum and she is getting to know them and becoming familiar with her new surroundings. It was initially difficult but we are coming into our 4th week and couldn't be more pleased. Thank you, Cubbington Mill.
Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Nick S (Son of Resident) published on 3 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was admitted to Cubbington Mill at the end of March, having been assessed elsewhere following a stroke. From the second my dad arrived he has been treated so well. The staff from the lovely lady on reception to the management team have gone out of their way to help my dad and his family adjust
to what is obviously traumatic for us all.
I was concerned as the home where he was staying prior was not nice at all. I needn’t have been, Cubbington Mill is top notch.
Compassion and empathy ouse from every member of staff who have given me a shoulder to cry on when things have got on top of me and helped us with the difficult transition to what is now our new way of life.
The rooms and garden are beautiful, clean and welcoming.
I have been fortunate to spend time with some of the other guests who echo what I have seen. It’s like being amongst a loving family.
I would highly recommend this care home above any others that I have visited in Warwickshire.
Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

Thank you so much for taking the time to review us. We are so proud to be chosen to care for your loved one and welcome him to the Cubbington Mill family, working hard every day to provide the highest quality care. I will pass on your comments to the rest of the team who will be so happy to hear your wonderful feedback.

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Review from W O (Niece of Resident) published on 27 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy to give a review to Cubbington Mill. My aunt enjoyed her time with you and her meals were always to her liking. All the care staff, admin people and the management were always courteous and helpful. Wishing you all a Happy Easter and God bless you all.
Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

Thank you so much for your review, it has been a pleasure to care for your aunt and we will miss her very much. She was a huge part of our family here at Cubbington Mill, as were you. Please stay in touch and visit us when you can for coffee and cake.

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Current Review Score: 9.8 (9.805)

Overview of Review Score

The Review Score of 9.8 (9.805) out of 10 for Barchester Cubbington Mill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.805 for Barchester Cubbington Mill Care Home is calculated as follows: ( (241 Excellents x 5) + (56 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 298 Ratings = 4.805
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Cubbington Mill Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (19)

Meet the Team (12)

Caitlin

Caitlin O'Neill

Job Title: Deputy Manager Joined: 2024

Caitlin is a Registered Mental Health Nurse. As the Deputy she works closely with the home's General Manager and loves working on the Enable system, getting to know residents and showcasing my very best work.

Jackie

Jackie Udell

Job Title: Home Administrator Joined: 2022

Hello, my name is Jackie and I'm the Cubbington Mill administrator.

Rose

Rose Tucker

Job Title: Activities Coordinator Joined: 2022

Hi, my name is Rose and I am the activities coordinator at Cubbington Mill!


I have been working in care since I was 17 and am very passionate about my role. I am also currently studying paramedic science at Coventry University which I thoroughly enjoy. I'm very privileged to work with the wonderful people and residents at Barchester's Cubbington Mill and hope we all make some lovely memories together!


If you would like to get involved in any of our Life Enrichment activities or have a skill or project you'd like to share with our residents.

Fritzie

Fritzie Salazar

Job Title: Clinical Lead Joined: 2006

I have been working at Cubbington Mill since 2006 after being recruited in the Philippines and completing my adaptation training in London. Now I feel as if England is my home from home. I cared for my own grandparents for many years which began my passion for caring for the elderly which I have today.

Louise

Louise Amos

Job Title: Unit Lead Joined: 2000

Louise is a Cubbington Mill Team Leader and trained to NVQ level 2. She assists the Nurses with the day-to-day running of the first-floor unit, including supervising and supporting care staff at all times. Louise has been caring for the residents of Cubbington Mill since 2000 and is well known amongst staff and residents alike for her big smile and bubbly personality.

Karen

Karen Martin

Job Title: Team Leader Joined: 2000

Karen has worked at Cubbington Mill since the year 2000. She is trained in NVQ Level 2&3 in care. This alongside her many years of experience at Cubbington Mill means she not only delivers exceptional care to our residents but can also assist in training new carers so they can achieve the high care standards required when working for the home.

Waldemar

Waldemar Stezycki

Job Title: Head of Maintenance Joined: 2005

Waldemar has worked at Cubbington Mill since 2005. He is the Health & Safety Coordinator and is responsible for all aspects of the upkeep of the home. He is a "Green Leaf Champion" and in 2014, we achieved the “very good standard” award for environmental performance thanks to Waldemar’s continuous efforts to improve Cubbington Mill’s carbon footprint. Waldemar can often be found keeping our prize-winning gardens, for which we have received a gold award for the 10th consecutive year 'Leamington in Bloom'! He was also awarded Barchester's 'Maintenance Champion 2017'. When he is not decorating or busy in the gardens, he can be found driving the minibus on resident’s days out.

Cheryl

Cheryl Saywell

Job Title: Resident Ambassador Joined: 2024

Hi, I'm Charlie "Cheryl" I'm your new resident ambassador at Cubbington Mill! Anything you want to do or know let me know I'll do my best to rectify.


I can't wait to meet you all. So.... A little bit about me, I was a nurse ward sister for 27 years, specialising in Leukaemia in children and adults. I would like to think I am approachable kind, caring, funny and a good listener. If you aren't careful my practical jokes might catch you out so bear in mind you've been warned!


Laughter is the best medicine.

Robert

Robert Lakey

Job Title: Head Housekeeper Joined: 2024

Hi, I’m Robert also known as Rob!


Rob's wealth of knowledge from his career in Housekeeping in University Halls, ensures Cubbington Mill is kept clean, tidy and presentable at all times with an extremely high standard. Rob looks forward to meeting you all and working with The Mill team!

Paul

Paul Harvey

Job Title: Head Chef Joined: 2025

Paul has a Career spanning over 40 years in Hotels and Michelin Star Restaurants, Paul looks forward to working with his Kitchen Team to produce 5 star service, gaining knowledge of residents preferences and keeping the service running smoothly. Paul is new to care homes but with his knowledge over the last 40 years he’s sure to please. Paul is excited to create relationships with our producers to serve excellent, healthy and balanced homecooked meals with a person centered approach at the heart of everything he does.

Peter

Peter Rollins

Job Title: Resident Ambassador Joined: 2025

Hello I'm Peter, I'm pleased to be announced as Cubbington Mills Resident Ambassador, I know I'm perfect for the role because of the support I get from the team. I chose to move to Cubbington Mill from Southam after hearing such good reviews about the home and visiting it for myself, I knew this would be my forever home. I have a role in the day to day life at Cubbington Mill listening to residents compliments, ideas and complaints, I am also apart of the homes Food Committee

Ula

Ula Beckford

Job Title: General Manager Joined: 2025

Ula has returned to Cubbington Mill as our General Manager and wow are we pleased! Many of you will already know Ula, who was previously our Deputy Manager and a Registered Nurse here for three years. Since then, she has gone on to become the Region’s Operational Manager, gaining a wealth of experience along the way. Now, she’s come full circle, returning to us.
Ula knows Cubbington Mill inside and out, and she brings with her not only a deep understanding of our home but also a genuine passion for providing the best care and support to our residents, families, and team. Ula is always happy to chat, so please don’t hesitate to say hello or ask any questions you may have.
Here’s to a new chapter with a familiar face at The Mill — welcome back.

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